Got a takeout order from Buffalo Wild Wings last night. We chose the pick six deal and added 20 bone in wings with fries. It seemed to be a decent deal and we were hungry and looking forward to it. Unfortunately the boneless wings (part of the pick six) had a massive hair embedded into one of them. As you can imagine our appetite went out the door and I immediately called the store and spoke to management. The manager (Mike) was very apologetic and offered to remake the order or refund it. We chose the refund and unfortunately was only refunded the pick six and not the whole order. I realize stuff happens in food service but it'll be awhile before I return. read more

Nobody wants to eat lunch here while having to scream because the speakers are as loud. Sonia all a favor and turn them down!!

The workers take forever, worst customer service ever. Huge line waiting for take out and there was no workers at all.

I got drugged and mugged at Buffalo Wild Wings in Chicoppee Mass location at about 8:45pm Monday March 2nd and I don't feel management is taking the incident seriously. I've filed a police report, given accurate descriptions of where/when I was sitting at the bar, the 2 men I believe who slipped something into my beer when I went to the bathroom, and then confronted me in the parking lot where I could barely walk and relinquished my wallet upon their demand. read more

Last minute dinner. It was close to our hotel. I have always loved BDubs wing sauces. My wife ordered the burger in the pic and opted to upgrade for $2 to onion rings! That Is all the rings she got! The burger was best thing we got between the two of us and what earned this place a third star! I ordered a 10 piece bone in wing, two flavors, Orange Chicken and Jamaican Jerk. What I got was 10 piece pigeon wings (very small with not a lot of meat) slightly over cooked. (Lost the pic) I also ordered tots, server apologized and said they would be delayed because they "burnt" them! New batch was done, but very light in color. Server was polite and knowledgeable but not as attentive. We were waiting for 10 minutes for our check. My opinion, if you want wings, don't go to "BDubs"! There is probably a local place with larger wings and cheaper prices! If you love their sauce, buy it here or at your local grocery store and make the wings at home! read more

Buffalo Wild Wings - Sash burger and side of Onion Rings (and xtra charge) - Chicken Wings Near Me - Chicopee, Massachusetts

They serve you reheated Wings that are super dry and chewy! They are very skimpy. This used to be one of my favorite restaurants for wings but they have gotten pricey and the quality of the food is very poor. The ambience was ok but for a Saturday the evening the place was empty. read more

One thing I can promise when visiting this location, there will be something wrong with your food. Whether it's cold, the wrong wings, or not enough sauce, something will be wrong. read more

Sometimes the service is good; other times it's awful. Sometimes the people are so obnoxiously loud it's ridiculous; the TV's are already pretty loud and their shouting is louder. It's outright disrespectful.​ read more

Diserves 3 stars today, but could have received 4! Good beer on draft. We had Samuel Adams Winter Ale. The wings, as I am a wings enthusiast were 6/10 = Decent. They were not Good / or Excellent being a higher rating from my 1-10 rating of taste for wings. I highly recommend when you come here for wings, order bone wings, do not, I repeat Do Not Order boneless wings because they come as tiny chicken-nugget sized chicken wings, not the full size. I am happy with the service, the wings could use improvement. I will gladly eat here again, but not boneless wings. read more

Worse service today... I'm just gonna stop coming here...they need to hire more humans...and everyone needs to know who the meals go to. they stay asking us if a few meals were ours...smh... And one of my dinner friends , got he's meal first then 10 minutes later and friend got there and I have to... wait like 5 minutes...smfh read more

This Buffalo Wild Wings is conveniently located off the highway. The wings are super. My favorite is the dry rub BBQ mix. They have tots on the menu that were a surprise and also delicious. The beer selection is decent. The service is excellent. BWW is total do again. read more

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Went here for the first time the other night. The place was empty besides about six tables and three people at the bar yet it still took over ten minutes each time I ordered a beer. Tables were just left dirty when customers were done instead of being cleared and cleaned. I will never return to this location or any others. read more

This is a typical chain restaurant. If you like a loud, sports type atmosphere, this is the place for you! There are a lot of distractions here so don't plan to come here if you want to have a quiet conversation. They have multiple televisions and a quiz game that you can also play. Our server was very friendly and helpful. I like coming here because I really enjoy a good wing and they have some of the best. I'm a fan of dry rubs and I prefer a traditional wing over the boneless type. I'm not even sure how you can call it a wing if it doesn't have bones. LOL. Somewhere there are chickens running around with no bones. They have changed the menus since I was here last and I'm not in love with the new style. It's possible that they just haven't been broken in yet. It's set up kind of like a clipboard where you flip the pages up. I just found it kind of annoying. The wings are good and I love their salt and vinegar fries. My husband loves the nachos. It's a great place to go with a group just to have fun. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chicopee, Massachusetts

Took advantage of Covid. The rule is/was that every person needs to be served food "prepared on site." The rule is not that every person needs to have a separate check with a food order. It is normal for restaurants to serve an appetizer to two people. Congratulations for alienating customers during a difficult pandemic. read more

The food was average. Service was terrible. Not to busy, less than 10 customers at the bar. Ignored and watched the bartender clean and restock without taking order. Bartender had time to talk to locals and restock but not serve the customer right in front of them. When she did take the oder, it was not fulfilled without asking for the manager.. Avoid this location, unless you live nearby and know the help personally. read more

Long day at work and decided to eat some nachos and burger. It was very busy but Emily our server was very friendly. Beth the manager was very friendly and made our night. She was very observant and made our visit great. The ambiance is alway great with multiple games, sports new on each of their many tvs. Thank you Beth and Emily. We are very appreciative for your attention to detail. read more

Buffalo Wild Wings - Chicken Wings Near Me - Chicopee, Massachusetts

Delicious nachos and cheese with pico and salsa and fresh chicken chunks with a fresh crispy order of mozzarella sticks. Nice waiter named Patrick he was enjoyable and very friendly. We had a great time the drinks were very cold and icy and thirst quenching. Refills were brought without hesitation. We enjoyed our snack / dinner and we will be back again!! read more

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We went to watch some Sunday football, get some wings and even a few cold beers. It got kinda busy when the games started which then slowed the limited service down, but the food was still as good as usual and the beer was cold. All the TVS make watching all the games at once easier. read more

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Went here for lunch, it was not busy at all, got sat by the hostess and waited 15 minutes for a waitress to come over. they never did, the hostess wasn't at the door when we left so I don't think they will even notice we weren't there anymore. read more

Ordered boneless wings and they came out extra hard and dry Side of fries were overly cooked and very small pieces as if it was the bottom of the bag. read more

Buffalo Wild Wings - HOT BONELESS WINGS - Chicken Wings Near Me - Chicopee, Massachusetts

Do not even waste your time with this excuse of a restaurant. This is what you'll get for a 6-piece boneless wing order. Chicken scraps and powder read more

Buffalo Wild Wings - Garbage - Chicken Wings Near Me - Chicopee, Massachusetts

This is definitely the spot to be on a Sunday afternoon during football season! The wings are great, they have many flavors to choose from and they allow you to split and choose different flavors if you have a difficult time making a decision. In addition, they have tons of apps to choose from. My cousin and I decided to get the sampler since it had a little bit of everything. However, the best part about Buffalo Wild Wings is that they have every NFL game available, which is the reason why my cousin wants to go whenever the Ravens play. Yeah, he's a Ravens fan, but he's family and I guess I'm stuck with him. However, the Wings at Buffalo Wild Wings will make him more tolerable when the Pats and Ravens play each other. Definitely recommend their Spicy Garlic if REALLY cannot decide what flavor to choose. read more

Buffalo Wild Wings - Medium Spicy Garlic and Hot Wings. - Chicken Wings Near Me - Chicopee, Massachusetts

I've gone here a few times over the last two or three months. I always put in an online order, at least an hour before I'm picking it up. Every. Single. Time. They forget something. How can you forget stuff when you have an entire hour to put it together? Without a doubt, there are always sauces missing. Sometimes it's a few of them, sometimes it's all of them. And the boneless wings are good, but not good enough to be eaten plain. They are waaaay too dry to be eaten without any kind of sauce. Since Wings Over is in the midst of moving and becoming a Hangar, BBW is temporarily the only wings place along the drive. But seeing as they can't get my order right, even at the deadest time of the afternoon, I will stop eating wings for a while. read more

Reservations were made for a 4 hour get-together of older adult s. The entire party was cut off of liquor 2 1/2 hours in. I arrived 1/2 hr before this occurred and I wasn't allowed to drink or even allowed to order food. "Company policy" cut people off because the bills "looked" like too much alcohol despite not knowing how many people were on one bill. Others were cut off at 2 drinks. Really.... 2 beers in 2 1/2 hours with food and people were cut off! Not a single person drunk or questionable, no drama- just people sitting talking. Bad business, bad policy, bad management. Whatever you want to call it, they lost a lot of money and many future patrons. read more

The service here was great, the waitress/bartender Nany did a great job managing specific requests and was overall a delight!

Started off by getting heckled in the parking lot by some young children on bikes. Ordered a black cherry margarita, waited 20 minutes to get a drink that tasted only of tajin and water. Food came out lukewarm and carrots had plastic still attached to them.Then the waitress charged us for two extra ranches ($1.50 each) when we only ordered one. Couldn't wait to leave this place, won't be back. read more

I've been a fairly regular customer of BWW's at many locations because I spent years as a consultant traveling the country. I find their wings to be better than average, and the service is normally pretty good. This location is actually fairly close to where I live, so I've come here more than most other locations. I'd rate this location as average to slightly below average with respect to other BWW locations. Tonight though, tonight was the worst. It wasn't a busy sports night. My team was playing though but none of the TV's had the game on. I walked up to the bar and the bartender ignored me for 15 minutes. Finally acknowledged me and then proceeded to service other customers multiple times and never did put my game on or bring me a drink. Horrible service. I won't be coming back until management addresses this. Update: Went back to give them another chance today (12/8/2019) and was told the bar was closed. On a NFL Sunday no less. How do these people stay in business? read more

First and last time we will ever go there.Ordered the classic chicken wrap.By far the worse sandwich I have ever ordered out.ninety percent shredded lettuce with what chicken that was on it was tasteless. Never ever will we go back. read more

Don't come here. I'm from California where BWW is the place to go to watch the games. We came to eat and watch the playoff games and this place is empty. Hardly any guests but we haven't had a single server come and check on our table. Our drinks have been empty for the last 30 minutes and everyone walks by without saying anything. We tried to stop one of them who happens to be the manager and she acted like we were bothering them. Her name was Beth. There's no wonder why this BWW isn't doing well in comparison to the others. She offered vouchers to make up for the poor service but I declined and told them we won't be coming back. read more

Have a order from here many times and like I said before no bang for the buck not worth the money. If you get hungry though it's some thing better than supersize me. But every time I order somethings missing or they don't get it right read more

By far the most mismanaged Buffalo Wild Wings I have ever experienced. They are incapable of handling the most basic of functions for a restaurant- completing an order. I placed a takeaway order more than 3 hours ago via Uber eats, had four different drivers attempt to stop and pick it up only to be told it wasn't ready and then canceled the entire order. Re-ordered on the off chance it was an isolated incident and had the exact same thing happen again. Four more drivers arrived to no food ready. So three hours later we have no dinner. Absolutely terrible customer service there already but this experience guarantees I will never return. read more

they put no sauce on the wings why wouldnt you put sauce on the wings, but our waitress was great. good beer, no sauce.

I know how hard the food industry has been hit and even now many people don't want to return to work because they think they make more just staying at home. As a result the employees that have come back maybe doing more then they normally would. Some customers may not fully understand but I do so thank you for all you have done. Shame on those that verbally abusive or take their frustrations out on your employee. Richie read more

I love Buffalo Wild Wings, but under no circumstances should you go to this one. I've been here 3 times, asked for double extra crispy, 18 minute drop, triple extra crispy, anything to convey the same common request. They will not do it. Bartenders chatting with each other forever and neglecting everyone, this place should have their franchise taken. Stolen my money again! read more

Buffalo Wild Wings got HACKED! My account was used by someone in Nottingham, MD. They stole my ID and password and redeemed over 4,000 points! I was going to have a big party with those points. I sent the company an email several times, which were ignored. I left messages on their Facebook page which were deleted. I understand in this time of hackers that some businesses don't take security very seriously, and, honestly, rewards points are not that big a deal. But to have a company blatantly ignore you, not even a "sorry" or an attempt to reimburse the points, is wrong. And that's why I am spreading the word. I suggest that you use your points or you may lose them. read more

I have visited Buffalo Wild Wings many times in other locations. Every other location I visited I had a great experience. A couple years back I was frequently working in the Fitchburg, MA area and would visit the location there for the Bruins games. Always had a good time. But I digress, been to the Chicopee location a couple times now. It has not been the same pleasant experience I was looking forward to. Disengaged waiters and waitresses, food was wrong on one occasion, fries were cold on both visits. I think they probably need a new manager. read more

This is a major one along the MA Pike but if along your traveling or you get tired & come off the Pike & opt for a spot for bar food & sports & such don't worry because this one is a one I'd recommend no doubt. The other game in the area is Hooters in West Side which I did a bit ago but if you might not be in a certain mood (I'll just leave it at that) the attire of the waitresses are more a sports-apparel type (plus to me a wee more classier but it isn't to say the other spot was bad so Hooters don't get me wrong). Wings are great & yes they'll let you sample the sauces so you don't get in over your taste buds & inadvertently kill them or your stomach plus they got specials which are good pricewise plus the place got burgers, sandwiches, po-boys, cheesesteaks, tacos & good desserts. Prices are great as well & if you wonder of spirits there's the brews & I caught a glance of some top-shelf spirits also the music is a wee I caught more a modern flair which a bit will like varying on own personal tastes & yes they got sports network channels on a bit of TV's trust me so you got it all down pat. Now you see why this & also the other spot I noted are tied for the four & to me they're doing to me a tug-of-war for my taste (LOL). read more

My boyfriend and I wanted wings tonight so we decided to order from this location. When we tried to order online we went through the whole process and when we went to checkout it told us that the traditional wings were not available. We then called and we were able to order. We were told it would take 20 to 25. When we went my boyfriend went inside to get them he waited another 15 minutes. When we got home (literally 4 minutes down the road) our wings were cold and the sauces were not added very well to the point where some wings didn't even have any sauce. We also got an order of fried pickles and those were soggy and cold. If the prices are going to be what they are then the food should be somewhat decent. I guess this was a good reminder to not get food from chain restaurants and stick with local places. read more

Went for Monday Night Football at the bar and left uninspired. While I was hoping for some boneless wings that were prepared with care of the customer, the nutritional information was anything but customer focused. The wings tasted overly processed and a review of their nutritional information confirmed they use soybean oil, maltodextrin, questionable preservatives and the sodium is way too high. As for the atmosphere, the volume was low and the lighting was too bright, which seemed uninviting. Also, set an a comp a drink at once above and come and drink which I usually get from fine establishment and the occasional times it happens to me. This painted me more as a profit give her and someone to serving of their attention which was the biggest fail also the inspiration for the review. You better! The better! read more

This place does one thing right, and that's wings. So if you're looking for a place with good wings, you'll get it here. Big tv screens all over. Our server, River was great. Drinks were alright. Love the lemon pepper, mango habanero and Caribbean jerk flavors among many others. read more