Got a piece of plastic in my burger also they got my order wrong after i asked twice for no picked peppers read more

Buffalo Wild Wings - Burger without fries i asked for and with pickles peppers i didnt ask for and also with a piece of plastic in the burger i didnt ask for - American Near Me - Centerville, Ohio

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I wish I had read the reviews before ordering takeout. We ordered 30 wings and 2 sides (potato wedges and onion rings). The sides weren't even enough for a single person. It's as if someone ate them until we arrived to pickup the food. Disappointed!!! Five Guys gives you more fries than 2 people can eat and BJ's Brew House has better wings. read more

Went here for supper. It was so good. The service was good and food was excellent. The ambiance is a sports bar atmosphere. They have tvs so you can watch your favorite teams play. The prices are reasonable for what you get. I had Buffalo chicken wings and onion rings. My husband got a sandwich and tarot tots. This is a great place for a meal! read more

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This is a clear example of expectations. If you expect high quality food, great friendly service, and a nice dining atmosphere, you're going to be disappointed. Come and expect medium quality food, a waitress who could care less, and maybe you wipe off your seat before you sit, and you'll be pleasantly surprised. Great for a quick lunch because there's few people here and the prices are reasonable. read more

Placed a mobile order for BOGO wings.. walked in 5 minutes after my promised pick up time and food wasn't on the shelf. No big deal.. I sat and waited and the manager with purple hair was rude and asked if I was waiting on an order and I replied "yes" to which she said "yeah and the NAME?" Food was delicious, but the manager should be checked on customer service. read more

Absolutely terrible. Ordered food online 2 hours early. They didn't even start the order until 30 minutes after that time.

We were so happy to find the Austin Lending Buffalo Wild Wings when weather delays threatened at Fc Cincinnati Soccer. BW3 had a subscription and the game was on their huge screen TV! Our whole gang thoroughly enjoyed the food and atmosphere as we watched the game up close snd personal.... and we were lots closer to home! read more

Received terrible service by some redhead server with glasses. She was rude and not attentive at all. I also noticed as soon as I mentioned I would be using a birthday reward for some free wings, she barely came by the table again. Food was nasty too. For the price point, I would go somewhere else read more

This place is very well run whoever the manager and assistant manager are they are keeping the attitude up and keeping people safe I can't wait for things to get back to normal and this will be a top 5% store. read more

This place has a great outdoor patio with tvs and a dock door. Unfortunately they never let you sit there. Always claim they don't have a server. Like it's so hard to open the door to serve your patrons. On a beautiful day we always go somewhere else just to sit in fresh air. Not sure why they choose to lose business over a simple door! read more

Every time that I order a small boneless with two different wing sauces, they package them in two separate boxes. This time they put them all in one box. The wings are TINY, and barely any sauce on them...as you can see from the picture. This was a large order overall. Unacceptable. We will spend our money at Roosters from now on. read more

Buffalo Wild Wings - Small BONELESS with two separate sauces. - American Near Me - Centerville, Ohio

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Came here with a few friends of mine for a late dinner. Honestly the food was great and I haven't had Bdubs that good in a while. All the wings had more than enough sauce and the fries were cooked perfectly. Really enjoyed going to this location for some good grub. Also $5 tall bud lights, can't beat that! read more

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Our server named Nikki young girl with dark hair was so rude we ended up leaving before we even ordered anything. Terrible customer service!

This place is awful now. I will never come back they have changed everything for the worse. Wings were cold sitting under a heat lamp, no one was even here. Ordered carrot sticks and they are scraps this isn't how I remember food at b dubs what a shame it has gone completely down hill. read more

Buffalo Wild Wings - Scraps of carrot sticks seriously awful so PISSED 30$ down the drain on awful food. - American Near Me - Centerville, Ohio

Literally cannot get a delivery order right at all, especially burgers. Order very clearly showed, burger, cheese, bun add bacon, everytime it comes with everything on it. Their salads are a pathetic size for the price and it was also wrong was supposed to have tomatoes and stuff, it was chicken and lettuce that's it. Will never order from here again read more

I contacted this Buffalo Wild wings today at 4:47 PM after placing an order through DoorDash at 4:20 PM and when I got my wings they look like this picture pathetic they were soggy and a few didn't even have breading. I called and spoke to the manager and of course she blamed door dash And said that I needed to go through DoorDash with my complaint what she does not know is that I have ordered from them several times and never had an issue I even waited longer that 50 min for my order and my wings still looks great but 20 minutes and his door dashes fault ! I did call customer service at door dash and they were absolutely amazing ! Thank you for the terrible customer service Buffalo Wild Wings ! read more

Buffalo Wild Wings - American Near Me - Centerville, Ohio

Abigail was our server and she was so nice and very helpful! Even on a busy bogo night she stopped by and checked in on us several times throughout our meal :) food came out quickly and we had a great dinner! read more

My wings were cold, said something about it, and magically came out a minute later. Service was good this time around though !

I used to come here all the time and I don't know what has changed but I just can't come back anymore. I was on the phone for 30 minutes on hold because the managers told the register girl that I had to wait for them to free up to do a 2 minutes partial refund for giving my 17/20 wings and 19/20 wings on my order. I was missing 4 wings and I just needed a partial refund which took less than 5 minutes to resolve over the phone. I understand it's Friday night and it's busy but when you've got a customer on the phone who is asking for either a credit, partial refund, or to make the missing parts of the order, you know it doesn't take that long. Customer service is definitely lacking. I used to work in the restaurant business, I also worked in retail, and I now work in health care, being attentive is important in all fields. Managers should be readily available to resolve issues, not do the cooking and packing of food. It's busy, I was polite on the phone and didn't lash out, they remained friendly over the phone, but I'm hangry and unfortunately this was a poor first and last experience I had. read more

I created a Yelp account just to write this review.... My husband and I love coming here! Even during Covid we have been ordering our food to go and it's never less than perfect. The manager Darren is always quick to fix small mistakes. Best customer service you can find on Wilmington pike! We can't wait to come back! read more

We've come here a few times. Their side salad is very good, along with their chicken tenders. This is the second time we've stopped in and both t read more

Service is not good. Had several issues. Then 1 person asks to have a game on the big screen and they change it without regard for everyone else watching the game. Food is growing down hill as well. Got the street tacos and they were dry and hardly had any filling. The naked tenders looked like they were cooked last week and reheated. The fries must have been the bottom of the barrel and cooked in old oil. Very disappointing to see this place continue to decline. If you want good food, drinks, and service go to Elsas three doors down. read more

How could you get rid of buffalo chips and cheese? For years the menu and quality has been slipping, and now you take away a this original classic. You have officially lost a nearly 30 year customer. read more

1st. Not familiar with the area. Look it up of course on Yelp. Drive to the location but can't find the place at all. Finally found it in the strip mall but the the big sign outside not working. At night this didn't help finding the place Get inside and it's an iceberg Then order a Pepsi and it's not tasting right. Order a sweet tea. Drink it and then order another then there out and give me non sweet and tasted terrible Food was decent Overall the place looks like the rest but just was off and not particularly friendly Could have been better read more

This is a great local dubs. The staff is friendly, the beer is cold and the other patrons are nice. The staff remembers your name and goes out of their way to take care of you. They even remember what you like to drink and eat. I enjoy coming here to watch a game, grab a bite to eat or just to have some drinks. The "garage door" patio out front is a nice way to be outside while having lunch etc. read more

Went in today for 1/2 price wings day! I got reg. Wings -my friend got boneless - food came out Fine ....never came to fill water - but food was good..... read more

Every time we order delivery from this store out burger is wrong. We specifically get it with out lettuce tomato and just anything else that isn't the bacon, Cheese, burger, cheese curds, and bun. But every time it comes with everything on it. I'm floored right now because my girlfriend tried ordering me the cheese curd burger as a surprise for when I got home from work and now I get home and she it's wrong. I look at the order and she put everything in correct they just can't get it right. May never eat at this establishment again. read more

Poor service not staffed for a college football Saturday TVs not all on games of interest some not even on college football at all! For a sports bar very very poor. Not to mention the food is not that good. read more

Cold food and wrong food if take out. You get home and are missing a lot of stuff. Also they're slow. Worse, a lot of young - I could care less staff work there. read more

Food was ok- worst service ever. 20 min to menus- food came quick 10 min to get silverware and napkins and the had to ask for the bill multiples times to multiple people. We just moved into the area and llove BDubs. Never coming here again. read more

BWW advertised that they were going to start using fresh chicken but they are still using frozen pre-cooked wings. They taste terrible. The buffalo chips are awful now. This place has gone more down hill since the revamp. We will NEVER go back. Sad. read more

My friend and I ordered 20 wings from here, and paid over $20 for them. What we got was a sad excuse of even 15 wings... what we got was nowhere CLOSE to 20. Check your orders before you leave if you get to go, we're pretty disappointed read more

Recently placed a carry out order here. Was charged for extra ranch despite not ordering it in the first place. Showed up to pick up my carry out order. Hostess rang me up. Can see the bag with my name on it but she's on the phone. Male waiter next to me is watching a video on his phone and responding to text messages. Doesn't notice my bag sitting there. Food ready. Another 10 minutes goes by. I notify the hostess while she's still on the phone. She rolls her eyes that I'm speaking to her while she's on the phone and notifies King dipshit to grab my bag. Male waiter responds to his text then finally grabs my order. Food was cold. Received 2 bone in wings in my order of boneless wings? Odd. Overall just a poor experience. Called management to let them know and was easily dismissed. I'd avoid this location if you're local to centerville read more

They shut down the sweet tea 2 hours before close... Our waitress gave us a dirty look because we came in at 11 when they close at 1... My wings and my friends wings came out cold would not recommend.. also food was not good also found a black hair in my salad last time i went read more

Pretty disgusting place, very unkept, don't waste your time or money. The bathrooms were flooded, floors dirty, tables filthy, really just looked they quit trying. read more

Enjoyed dinner at this location. Friendly and fast service. Wings were tasty and drinks were cold. Have no complaints!

BWW has turned into McDonald's. We used to enjoy getting traditional wings on Tues. nights when they were on special. However, that's over. Now, there is a small bite of chicken wrapped in a thick, hard breading that wants to be a Mickey D's chicken tender, but it fails. read more

Just attempted to call in an order for 20 wings. Girl says that would be $18 + some cents. That comes to over .90 cents per wing. I'm I out of touch? That seems outrageous for a wing, I don't care who's makin them. I won't be buying buffalo wild wings anymore. read more

The enjoyment of my food was ruined by an employee named Trevor. Because the computer system had to be rebooted, I had to wait to cash out on my order that was sitting there waiting. When I asked for ranch dressing, I was told I would be charged for it. This was displeasing as I couldn't cash out, my food was getting cold, and now I was going to be charged for a few ranch dressings? Trevor proceeded to argue with me about company policy and losing money if he just gave me the ranch dressing. He displayed a very unpleasant attitude with both me and another customer who was also waiting to cash out on her order and needed ranch dressing. Even when Wes the manager intervened, Trevor still wanted to argue about "company policy." Needless to say, I will not be returning to this location...one because I no longer enjoyed my meal that Wes provided for me free due to the inconvenience, and two, I don't want there to be any retaliation on Trevor's part as I did leave my name and address when I placed my order online. read more