The food was great! But the service was honestly even better our server Emmanuel always checked on us and it made the night feel so smooth that we were able to stay longer and enjoy more drinks! read more

I pulled up to this location, hoping to enjoy some wings and chill on a Friday night with my fam. Angel was at host desk. If the feeling of "I don't want to be here" could be personified, it would look like Angel. Angel was turned around, I said hello and he turned around but didn't make eye contact but he had a mean scowl on his face. Angel said it'd be five minutes for us to be seated. I said cool. Angel walked away. A few other people pull up after we arrived and out of nowhere, another server by the name of Abram comes by and looks at the waiting list. Abram walks over to one of the couples that arrived after us and asks what name they had listed on the waiting list and then walks them over to sit them. A few moments later, Angel returns and tells Abram that we'd arrived first but Abram shrugged and then they started whispering amongst themselves. We continued to wait for about ten minutes while Abram just stands around being completely useless. Abram never said a single word to us. Not an apology for the delay. Not a single acknowledgement. Abram kept looking up at the ceiling, perhaps praying to a deity that we disappear and leave. We opted to make Abram's prayer come true by leaving. Based on the tacky signage posted, it's easy to see why this has such a low rating. Avoid. read more

Buffalo Wild Wings - Signage stating you need to provide a credit card before eating. - Chicken Wings Near Me - Carson, California

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This is the second time I have dealt with awful service there. The supervisors are the worst. The one I dealt with this time was named Charles but I think that's a lie because when I spoke to a supervisor the next day about the situation he at first didn't know who Charles was. The day I placed my order on line it gave me two of the same items, so I called to have one of the items removed befor they started making it. When I asked to speak to a supervisor I was put on hold. The supervisor who came to the phone answered by saying, "Yeah, What do you want?!" I asked him did he really just say that? He responded with, "Yeah and what do you want?!" I asked him for his name. He became silent and I asked him again. He told me he wasn't giving it to me until I told him what I wanted. I asked him if he knew how unprofessional he was being. I informed him that when he answered the phone he should have given his name and title immediately, and that I shouldn't have to ask him for it. I let him know my name and told him what the issue was with the order I placed on line. Due to his rudeness I became more and more frustrated and was full on yelling at which point he told I was going to give him respect. At no point was he ever respectful, he lied about his name, and he lied about the refund procedures. I had to go to the restaurant to put a request in for my refund. When I requested his presence he made me stand at the counter for over 15 minutes before he came out to help him. I politely gave him the information to process my refund, and said no more than I had to, to him. I found out the corporation that ownes Buffalo Wild Wings and I left them many messages requesting a call back. No one ever answered the phone or called me back. The restaurant called me the next day to discuss my refund and I asked for the district managers name but I was told that they would handle it. I never received a call and that person who called me probably was the supervisor's friend and was just lying to get information out of me to see if I was going to report it. The Torrance Buffalo Wild Wings has some shady supervisors there. I will never return to the Torrance restaurant again. read more

Worst location ever!!! Host was the worst of the worst tonight, he was the slowest ever did not even keep up with his names list. If it weren't for us getting up and saying something we would have never gotten seated. They weren't even busy, at the section where we sat there was about 7 tables free yet had so many people waiting. The food took as long as the wait, it was horrible!!! The manager looked so unbothered it was ridiculous The tables were empty with no people but plenty of trash on them. DO NOT GO TO THIS LOCATION!!!! read more

Arrived at 8:40pm, waited about 25 mins to sit down, waited another 30 minutes just to get attended, and the food took forever to come out. The restaurant vibes were off. Only good thing is they were showing the World Cup, but it wasn't even full for them to be taking that long. Your choice to come if you want to wait 2 hours to eat. I might call corporate to have them shut this down because it was ridiculous. Food was cold and nasty and they gave us Pepsi that tasted like water. Like do they have a manager here? UPDATE!! WOKE UP WITH FOOD POISONING read more

Buffalo Wild Wings - Chicken Wings Near Me - Carson, California

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If I could give them a NEGATIVE 5 STARS, I would. I'm beyond pissed. I got my nails done nearby, got hungry, hadn't had BWW in a while. I place my order online before I reached the restaurant. About 10 minutes after ordering, I entered the restaurant and they may have been 5 customers, mostly at the bar. Went to the takeout counter and no one was there. After standing there for another 5-7 minutes, a young lady came. I told her my name and she went back the the kitchen. She came out with food for someone else waiting nearby and told me my food was coming up. Another 5 minutes or so and she returned with my food. I got in the car and, on my way home, I decided to grab a fry. THE FRIES WERE COLD AND DRY AF!!!!! THEY WERE OLD!!!! I wouldn't be surprised if these were actually discarded and given to me. They had what appeared to be a lemon pepper seasoning THAT I DID NOT ORDER!!! I called the manager and he said ti come back for a new order.Gas is $6.19/gal!! Why would they give this shit to anyone. Its not even that they're just cold. Theyre also old. I paid $20 for this shit. NEVER AGAIN!!!! COUNT YOUR FUCKING DAYS, BWW!!!! read more

Buffalo Wild Wings - Old ass fries with some mystery seasoning on it. - Chicken Wings Near Me - Carson, California

Didn't even sit down. We made a reservation for ten people. When we arrived, there were at least 8 tables that hadn't been bussed. The floors were not cleaned. The trash was overflowing. They didn't want to serve us at the bar. Employees were standing around. They told us we had a 20 minute wait. All but two of us walked out. (They actually sat at the bar). The person at the reception desk was basically useless. I almost never post a negative review, but this was egregious. Corporate needs to come in and retrain the entire staff. read more

U can never go wrong with some wings and cold beer but u have to sit at the bar that way you get good fast service . They still need to upgrade this place especially the floors and restrooms read more

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Food was good, they forgot our drinks with the pick 6 deals after asking multiple times. But this wasn't even the half of it. Christopher was a horrible server, rude, and clearly does not care about his job. Several times I asked for the included drinks and after the third time I finally received it. When we initially sat down, as we were all deciding which drinks we wanted, he repeatedly kept asking "anyone else? anyone else" while we were clearly all looking at the menu to decide. There were so many rude moments but what really took the cake and why I'm writing this review; when he asked how we wanted to split the bill, we told him and he then said "I'll just bring you guys the full bill and you guys can figure out how to split it." Honestly such a ridiculous thing to say because WHY WOULD YOU EVEN ASK? There was also only 7 of us and we needed it split TWO ways like the norm. The 1 star rating is only for the food. Definitely will not come back to this location. EDIT: he decided to add an extra $5 tip on top of the 18% included gratuity. We knew he would try to do something like that so we took pictures of the receipt and have reported it to corporate. read more

Buffalo Wild Wings - Chicken Wings Near Me - Carson, California

Came in with my dad around 4:45 PM on 11/07 and we were served by Christopher. Throughout the visit, he spoke almost exclusively to my father, even when I was the one ordering. At one point, he asked my dad what I wanted, while I was sitting right there and clearly participating in the conversation. I also had to ask directly for a refill because he continued to check in only with my dad and didn't acknowledge me at all. It left me feeling ignored and uncomfortable. The food was fine, but the service made the experience feel dismissive. read more

Buffalo Wild Wings - Location server - Chicken Wings Near Me - Carson, California

Don't come here. If you order takeout and it says it ready by 7:10pm it will take another plus 30 mins. Plus the wings didn't look fresh my fries were cold by the time I got home. read more

The last two times, waitresses are super slow. Literally lots of open seating, it'll take 20 minutes to get water. 30 minutes to get your receipt. Waitress will make priority to friends and trying to look cute. Also after charging card on file, they don't provide a receipt. After 15 minutes I got tired of it. Got here at 7:30 to leave at 9:30 due to slow service read more

Waited over 30 min for a table, come to find out the manager had to tell the hostess "you have tables here, here, and here. There should be no wait time!" We get seated ordered our food right away because we were hungry. Took the food another 30 min to prepare, when the food came out the waitress went to the wrong table and literally yelled out "did anybody get cauliflower wings!?" We yelled across the room and to get the waitress' attention that the order was for our table. If the waitress's have attitudes please get rid of them because they are the representatives of an establishment. If it's going to take 30 min to be seated and 30 mins to make the food on a night that wasn't busy then the least the waiters and waitresses could do is check on the customers to make sure their drinks are filled and to ensure them that they're not forgotten about . read more

I had a really frustrating experience at Buffalo Wild Wings. My order was wrong, and what made it worse was how it was handled. They had no problem taking my money immediately, but when it came to fixing the issue, I was told a refund would take 7-14 days. That's unacceptable. I even asked if they could offer some kind of discount on a future order as a simple way to make things right, but the "manager" said they don't do that. No effort to fix the situation, just a flat no. At the very least, staff should be trained to double-check orders before handing them out. This feels like basic customer service. Looking at the reviews now (1.6 out of 5), I should've taken that as a warning and gone to Wingstop instead. Hopefully the owner or district manager sees this, because this team -- including management -- clearly needs better training on customer service and accountability. read more

In the 3 occasions I have been to Buffalo Wild Wings. I can tell you the overall experience is anything but wild. This big restaurant gets packed on game nights with their multiple TV's broadcasting the latest sports game. When there isn't a game, the atmosphere is loud with a jukebox blasting a mix of pop, rock, hip-hop or mexican regional music. If you are not careful upon arriving, a couple might get seated before you. So make sure you stand at the front bar upon arriving and wait patiently to put your name down and then wait again to be seated. On game nights, the wait time can be anywhere from 15-20 minutes. The service is borderline terrible. On my first visit, it took 30 minutes before our server came to take our orders after seating, and then 40 minutes to get our wings. This recent time, we waited 20 minutes before the bartender had to come over and take our orders. The server who initially gave us the menu, was no where to be found. The wings are good. They're flavorful but warm, meaning that they probably weren't cooked too properly(?) But, they were still good. I tried the orange chicken and a nice little mix of spicy and sweet. But, the main reason I keep coming back here isn't for the mediocre service, but rather to catch a game with other like minded fans who are on opposing sides. They are not afraid to shout their reactions to bad calls from the referee or cheer when their team scores a touchdown, goal or in my case today, a home-run. If you don't mind waiting a very long while for your food and want a decent place to catch a game, this would be the spot. read more

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Bad service. Food was very late and forgot 2 orders. Ask for manager and he came and just saw us directly and left. McDonalds has better service than this. read more

I used my free 6 pc bone in wings birthday reward and I'm a happy camper! Also added veggies sticks, which was less than $2 bucks. I ordered garlic parmesan wings that were crunchy and packed with flavor. I also like how the TVS are extra loud, so you can hear what's going on during the sports games. This was a takeout order and I had two workers help me, great service. read more

Buffalo Wild Wings - Chicken Wings Near Me - Carson, California

Worst experience at this location starting off with host that seemed lost and had no personality what so ever. Georgette our server didn't help at all either she seemed like she didn't want to be there herself came to take our drink order 20 mins after she took orders from a table that they sat after we did and had an attitude. We placed our drink order and ordered an appetizer right then and there and decided to order our food as well since we were all ready to order. Our order took 1 hour and 20 minutes to finally get our food and to top it off, it was wrong appetizer and one of the entrees was wrong. We decided to keep what they brought because we were already hungry as it was and didn't feel like waiting another hour for it to come back correct. NEVER HAVE I EVER BEEN TO BWW WHERE THEY NEED A CARD ON FILE! Should have been a red flag. When Asked for the managers name host was hesitant non the less he gave me her name. The manager Mariana seemed like she was nowhere to be found, as I got tired of waiting for her and just left. read more

Horrible service Staff is just walking back and forth No one helps you out All they do is talk to each other read more

Buffalo Wild Wings - All they do is talk to each other - Chicken Wings Near Me - Carson, California

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I've had mixed experiences dining in here before, but today at the hightop completely turned that around thanks to Chris and Violeta. They went above and beyond--checking on us often, keeping our drinks full, and making sure the food came out fast and hot. On top of that, they caught the Tuesday BOGO we forgot about and applied it without hesitation. The attentiveness, professionalism, atmosphere and genuine care turned a simple meal into an outstanding experience. read more

Buffalo Wild Wings - wings! - Chicken Wings Near Me - Carson, California

DO NOT COME HERE! Unless you want to wait an hour and a half for your wings I made an online order with my husband at 5:30 pm said it'll be ready by 6 PM We're currently still here 7:10 pm now and still waiting on the wings.... What a great way to ruin Ufc fight night. read more

ADDENDUM: I had a truly baffling, and frankly infuriating experience with my credit card after dining with a group. As is typical, we split the bill four ways. However, my card was inexplicably charged with a disproportionately large tip, which triggered a fraud alert from my credit card company. Upon reviewing the charges, it turns out my card absorbed the bulk of the tips, while others were charged little to none. How does something like that even happen? It's not just a mistake, it feels negligent. When I called and spoke with the manager, Alana, her solution was for me to physically come back in to pick up the difference. Seriously? That's the resolution for overcharging a customer by your own staff? This isn't just an inconvenience, it's a breach of trust. ================================================= I really wanted to like this location of Buffalo Wild Wings, especially since it's in a convenient spot just off the 405 fwy, off Del Amo Blvd in the SouthBay Pavilion. Unfortunately, our experience was a slight miss from the moment we walked in. Despite it being early, 6:30pm on a Sunday and the restaurant being only half full. With the host being M.I.A. we found a table just back from the sit-down bar, which afforded great television viewing. The music and TVs were cranked up, so talking did come with a slight challenge. I get that it's a sports bar, but this felt excessive. There was a general sense of chaos among the staff. Our server did a fine job to address our needs, thanks Tiffany, who did not need a pad and paper to take our order, and she nailed it. Our group of 4 each ordered wings (of course), which were dead average. However, we had the tater tots and onion rings as an appetizer, those two hit the spot. A nearby table gave us a pro tip for our next visit, the Buffalo chicken tots topped with pulled chicken, blue cheese, hot peppers & ranch. Don't be in a rush, the entire experience is not super-fast. After the table next to us left, we discovered part of the problem, the clearing of tables takes a bit, it sat dirty for 30+ minutes. Another personal note, I like to use the bathroom as a barometer for the pride an establishment takes in cleanliness. It was an epic failure; I'll save the details. With so many food options nearby, unless you woke up dreaming about mediocre chicken, feel free to keep walking. This isn't exactly a bucket list dining experience. On the plus side, they did have a nice selection of beers. read more

Waiting over 2 hours just to get seated just because they were under staff. Crazy worst buffalo I been too

Worst service. Ordered a whiskey and coke expected the well. She didn't ask what whiskey I wanted. When I got the bill she charged me for a name brand,that was more expensive. Never apologized not once did she follow up on us or ask if we wanted food. Terrible service and the management needs a major overhaul. They also have a armed security gaurd in the restaurant. Wtf. First time I've seen that. Never going to this place again. Ghetto read more

Ricardo that's is name bartending/ server came here he already had an attitude I was here before other people he did get me my drink but didn't take my order until I ask him to after 15 minutes and when he did he didn't even bring me a Pepsi I order until he brought 7 other people drinks that order after I I reminded him...wow if he can be both a bartender and a server set him as one never check up on me not a good place to be at the bar I had to ask the busier for Togo containers I tip him more then my so call bartender server he was all over the place but he on had 4 active tables no thank u will never ever come again thank you Ricardo read more

My husband got a craving for wings and our regular spots were closed. I said Buffalo wild wings is still open, wanna try it out? We placed the order online and set it for pick up. We ordered maple chipotle, honey barbecue, parmesan and lemon pepper dry rub. I didn't see a space online to specify that I wanted my wings cooked well done so I called the restaurant. They were more than accommodating to make sure my chicken was cooked the way I wanted it. I appreciated the great customer service. Now onto the taste of the wings. I am so surprised! They did not disappoint at all. I did not have a good experience at another location years ago, so I haven't tried them since then. At that time, my son was in elementary school and he's 23 now. Those wings were delicious. Please don't sleep on that maple chipotle it is not spicy at all. Just good flavor. I'm telling you the truth because I can't eat spicy. My second favorite was the lemon pepper dry rub, so good. The lemon pepper wings were crispy, good flavor without the lemon being overpowering, and just the right amount of salt. My husband loved the maple chipotle and the honey barbecue the best. My husband said the restaurant was clean and orderly inside. No problems with the pick-up. We will definitely go back!!! This location has won us over! read more

PLEASE DO NOT COME HERE!!!! host seemed confused about everything and doesn't speak up which doesn't help when the music is literally BLASTING as loud as possible. waiter absolutely sucked didn't check on us not once. if it wasn't for us calling him he would of never came by. we asked him for silverware and he brought it in his hand not even wrapped in a napkin how ALL other locations do, absolutely disgusting. food was dry, cold and bland. we finally hunt him down and ask for the check only for him to drop the receipt my bf was handing him to look at some female guests that were coming in. worst experience ever had at any buffalo wild wings restaurant. read more

Please Do Better!!!!! I will never step foot in this place, it's so Disgusting , it's so dirty it's stinks like they urinated all over the walls , the waiter was so confused and lost about the Menu, they asked for your debit or credit card once you are Seated??? I thought it was a Prank , On top of all this our Table was dirty when we were seated and had 1-chair i had to wait for the waiter to bring a different Mitch match chair from bar!!! Once we got the menu we ordered the Sampler, and apparently you can one choose 1-protein BUT the Menu says " Pick 4" no where on the menu it states only 1- but the man at bar made it really clear " you can only choose 1, it's always been like this Bro" Wtvr you do choose another location NOT HERE , it's nasty, read more

I am beyond disappointed and honestly heartbroken over how my family was treated at Buffalo Wild Wings. My husband, my 3-year-old son, and I were waiting to be seated for about 20-30 minutes. The restaurant was not busy at all, and there was no one else in the waiting area. The hostess wasn't even present during this time. While we were waiting, my son who is 3 years old and has autism, was playing with his dad. At one point he jumped on the couches, and security came over and told us he couldn't do that. I immediately stepped in and worked to calm my son down, which I did. A little while later, he began turning toward his dad and landing on him playfully. Security approached us again and said, "I already told you guys you need to control your kid." I explained that my son has autism and that I was actively trying to manage him. There was no one else in the waiting area being disturbed. Instead of showing any understanding, patience, or compassion, the situation escalated. I asked to speak with a manager, but the manager refused to come out. Shortly after, security told us we needed to leave. As a mother, I felt completely embarrassed, humiliated, and honestly discriminated against because of my son's autism. It felt like we were being treated as a problem rather than a family simply waiting to be seated. Families with children, especially children with special needs, deserve respect and understanding, not dismissal and shame. This experience was incredibly hurtful, and I truly hope this location rethinks how they train their staff to handle situations involving children and disabilities. No family should ever feel pushed out for something related to their child's condition. read more

Horrible location 30 min to get seated and 30min and no servers walked up to us for anything our group just got up and left ... give our money to another location Horrible location read more

Have placed several pickup orders through the app. Apparently they don't staff anyone at the pickup/to go station; they must do double duty you ALWAYS have to wait to get a worker while you slowly loose your hearing. I've been in bars during football season that aren't as loud. I don't go during any sporting event bc the person that sets the music volume must be hard of hearing. Good thing I read lips or I'd never be able to hear them, god forbid that I could place an order there. If the sound was lower I would frequent more, drink and order more food. Not so in Carson. read more

The manager is so rude! Food sucks! Save your money and go elsewhere you're probably better off at wing stop. On top of being rude they act if the food comes out of their paycheck. read more

Wish i could give zero starts. No one up front for 15 mins so we self seated ourselves at the bar. Another 15 minutes, waitress says I'll get you a menu, another 15 minute later we left. 45 minues of the employees running around looking clueless. No wonder the Torrance location closed down. ya'll need to figure it out. read more

"The happy hour here is amazing, great selection of cocktails and the food is delicious at a very reasonable price." "Bartenders are really knowledgeable and can suggest the perfect drink based on your taste." read more

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Awesome experience after church with my wife enjoyed the food and enjoyed watching the Lakers blow out OKC. Myself and my wife really appreciated the customer service Server/Bartender Christopher. Awesome job bro. Keep up the excellent customer service skills you displayed for me and my wife yesterday. Great day at church and you made our day even better. God Bless you Christopher. Ricky and Latecya Benjamin read more

Buffalo Wild Wings - Happy Husband and Happy Wife at BWW. Thank you Christopher for excellent customer service - Chicken Wings Near Me - Carson, California

GHETTOOOOOOO. Gotta seat yourself etc. kinda crazy how it's still in business. The cheap prices don't justify this. read more

HORRIBLE SERVICE! Don't come here if you're hungry, all employees are busy with themselves and not worried about serving their customers. And this is on a slow empty day. read more

They need to close this place down already! Horrible service , horrible food all waiters and hosts are miserable here this location is just over all bad , feel sorry for the peaple working here you can tell they are miserable . DO NOT COME HERE ! read more

Expect to wait every time I come here I'm always having to wait long they need to hire more people

Good service ,food and good deals well worth it and some beers with my friends who never tried before will be coming back for sure , even left with leftovers for my family to eat . read more

Buffalo Wild Wings - My food to go / leftovers - Chicken Wings Near Me - Carson, California