I hate leaving a not so good review for any business, but hopefully owners or management will read it and try to use it as a teaching opportunity. I have been to this Buffalo Wild Wings location 4 times. Each time I sit at the bar and ask for a beer and a menu. The beer and menu get delivered, but then it's like I become invisible. The bartender constantly pays attention to the service bar and forgets that there are people at the bar who'd like to eat. After 14 minutes I walked over to the service bar to ask her if I could order food. She seemed very annoyed that I bothered her and took a few more minutes before she asked to take my order. Management, please take note. Either she's too busy at the service bar to be able to handle both, or which is more likely, she needs to be trained that if someone asks for a menu, it means they probably want to order food too. It's in the server's best interest to make sure her bar patrons are taken care of as well, as the service bar, where tips are shared. Please make me revise my review the next time I come in. Love all the TVs and sports. It's not the young ladies fault she's overwhelmed. read more

Every time I get delivery from here, I get a chicken wing with feathers on...it if not multiple wings with feathers. These pictures are from two different deliveries months apart. The first picture was the last time I ordered. So two orders in a row, wings with feathers on them. I will not be eating Buffalo wild wings ever again. read more

Buffalo Wild Wings - Chicken wing with feathers on it. - Chicken Wings Near Me - Billings, Montana

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1 STAR Because there isn't a no star. Horrible experience. While not their fault for the screaming bloody murder kids and the rude people nearby saying how their kids are perfect. The music could have been about 10,000 decibels lower. Some people have tinnitus and or would like to have a conversation that could be heard and for the waitress to be able to hear our order accurately. Which wasn't brought out correctly. Had to wait 30 minutes for just the drink. It was never put in and the food order was wrong anyway. Avoid the place all together They refused to turn the music down go elsewhere read more

Well let's see, 3pm on a Friday waited and waited to be greeted to get a table, music blaring so loud. We left found service at Applebees to be excellent. To heck with BWW plenty of other choices read more

I LOVE that place!!!! I love the food and the atmosphere!!!! It's one of me and my dad's favorite spot to eat together. I also love the staff there. AWESOME PLACE!!!!!! read more

Billings store for take out is a horrible experience. Young ladies at the front and at the take out counter do not give two craps about you or your order. 5 people all waiting to be greeted to be told it will be 10 minutes more. Restaurant had 6 tables. Manager walking around joking with the girls. read more

I went to Buffalo Wild Wings and ordered nachos. After waiting so long I started contemplating the meaning of life and whether my food was being aged like fine wine. When it finally arrived, the nachos looked like they'd been assembled by someone who just discovered what cheese is. The chips were soggy, the toppings were sparse, and the whole thing tasted like disappointment with a side of regret. The only saving grace was our waiter, who was genuinely friendly and tried his best to make the experience bearable. She deserves a raise--and maybe a medal for bravery. read more

Very disappointed with the new remodel. You feel like a pack of sardines. No room to move. The people around us kept hitting their chairs into us. Also how hard is it to chop celery daily so it's fresh? Our came out from obviously a day before with brown edges. Plus our wings came out very dry and crispy. This was our to go place every week for years. Not anymore. read more

This was the most disgusting thing I've ever seen. I placed an order for 15 traditional wings for takeout. I should've looked at the wings before I left. Got back to my hotel room. The chicken wings still have feathers on it. They cooked it that way, I can't believe they would let this go off the door. They have definitely lost a customer forever. read more

Horrible food and Horrible service. The waitress was a ghost the whole time. Never received a drink refill in 2hrs. Had to wait at the bar for that. Boneless wing are nuggets and all bread. Brought us stale old chips not once but twice. They dont care. read more

The food was amazing, but they made me pay. Like smh. The waitress was a little too nice and my food was cooked, ts pmo icl yk read more

Buffalo Wild Wings - Secret Menu Cocktail w/ extra pepper - Chicken Wings Near Me - Billings, Montana

First time I ever didn't tip. Can't blame them for trying but shouldn't have to wait 50 minutes before our waiter figures out our food (which was wrong) is ready read more

Just another place cutting corners, raising prices and delivering a sub par product. Somehow the place stays packed, people just have such low expectations. Sad. read more

Buffalo Wild Wings - Sad sad boneless wing - Chicken Wings Near Me - Billings, Montana

I have been to a BWW in WA state and in OR. But this one in Billings MT was subpar. 1st, the host never called our name, after having waited with our name on the list, for 20 min. Luckily, the people that came in after us told him that we were there before them when the host tried to seet them. The atmosphere is fun as always, but the overpriced wings were a disappointment. To be fair, I veered from my normal order of bone-in to boneless. Unfortunately, what I received were hard, little, nuggets sized, battered bits of over fried chicken, smothered in sauce. The waitress was nice enough to remove them from our order, when I told her I didn't like them, and she saw that only 3 out of 10 were eaten. If you go, order the bone-in wings or you will be disappointed. read more

I tried to order through the app and it said it was disabled for this location. So instead of paying $9.99 I payed like $18.99 and got pieces of breaded... I counted 7 regular sized or edible pieces. I won't be coming back, this ain't even cool bro. read more

Buffalo Wild Wings - This is my 10 piece?! I will never return to this place smh I loved Buffalo Wild Wings too, but I'm not gonna let them do this to me again - Chicken Wings Near Me - Billings, Montana

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We were celebrating a birthday with 9 people and no reservation as the original restaurant lost our reservation and could not accommodate. The host was very kind on a busy night We were seated quickly, the service was excellent and the food was great! Awesome wings! read more

I came here with my sister because we where hungry we got bbq and it was an online order they said it would take and HOURS after the order was placed 30 mins Pryor not satisfied read more

Delivered the wrong food. They sent us someone else's order. I contacted the delivery driver and he called doordash. Door dash said they cannot do anything its the restaurants issue. Wont be using this location. read more

I have been here a few times and it is hit or miss. No many other options for wings. When the place is on its hard to beat, but like I said, it is hit or miss. read more

Racist alert!!!!! We are traveling and stopped in billings. We tried to order online but it wasn't available so we called ahead and they told us we can come in and order a takeout. So we went but they refused to place takeout order. We asked why and they told us we just can't and have to order something for dine in. So we ordered beer and waited for takeout. After a half an hour we asked about order waitress looked at us annoyed and rudely told us that we need to wait. Later we asked different server about our order and then that server informed us that our order isn't in the system. After long drive we were tired and thought it's polite to just take out since restaurant closes at midnight so 45 mins isn't a long time to eat. Also we noticed waitress was racist towards us since everyone else received their orders before us and she was super rude and hostile towards us. We didn't even receive any carrots or celery sticks either. Our order was wrong too. But after this racist experience we were comfortable spending any time at this restaurant and ask for correct order so we just left. After this experience we won't be supporting this kinda of restaurant. read more

Buffalo Wild Wings - Wings - Chicken Wings Near Me - Billings, Montana

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Met a friend who lived in the area here for dinner. Perfect meeting spot. With Buffalo Wild Wings they're VERY hit or miss depending on the location. This is definitely a hit one. The fries were fresh, wings tasted delicious, and even the pop was fully carbonated. You can tell the manager or owner at this location really cares about servicing customers. read more

Buffalo Wild Wings - Me with a friend outside. - Chicken Wings Near Me - Billings, Montana

We sat for over an hour, and the place was so noisy. The food was okay, but nothing worth coming back for.

I'm glad the dining room is open now but the bar isn't plus all the sports are reruns. The wings are expensive but good the deal is to come at happy hour for half priced appetizers or Tuesday and Thursday for 2-1 wings. The service is always friendly and the place is clean I like there's lots of TVs read more

Buffalo Wild Wings - Chicken Wings Near Me - Billings, Montana

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Came in to eat here and the manager Alexa was absurdly rude I am not sure how she is still employed here. She obviously should not work as a manager of a restaurant. She might need to look into a different career. I would not want someone like her working for my company. The food was good and the service was decent but the manager just gave us such a bad experience that we will never eat here again. read more

Ok so about 439p.m.; I decided to order wings,it's early enough I they won't to be I. Much of a rush they will get the average Americans order right.Nothing will be wrong or missing. Foe whatever the reason,when my order got back to the house,as it was takeout,it was the wrong flavor,being the buy one get one special I thought it would be ok but no,someone forgot to give me the correct order,I received blazin' wings instead of Carolina Reaper..I smiled and went with it.I live in the heights so it's quite a trip back to 24Th street.so now I'm not sure I want to go there again. They just couldn't get it right...Ithoightcthis was a good solid establishment for eating a meal,I guess not,they cannot even get an order right.What else can they not get right,at well before dinner rush.......... read more

Erica did a great job serving us. Very attentive and checked in regularly. Food was what you expect and beer was cold.

Pretty substandard Buffalo Wild Wings experience. Service was indifferent and slow. Music was playing way too loud. Food was executed below typical standards for the chain. I hit Buffalo Wild Wings on the road because it is kid friendly and consistent, this was a below average experience for the chain. read more

The wait staff could not be ruder! We waited for someone to get our order for 45 min. When she came she had a rude attitude. Food was cold and fries soggy. What is the deal?? read more

The food was great it was pretty spicy, but overall good. The service was amazing. The place was very clean the waitress was sweeping, and cleaning the tables while we were eating, probly why the place is so clean. read more

Erica was great and once again Buffalo Wild Wings did not disappoint! Started with cheese curds and Erica brought us a little caramel sauce to try with them. I'll admit I thought "this no way can be good!" but it was!! Tasted like a cheese curd dessert!! She recommended a Pale Ale from Livingston and it was great with our wings. We always get the dry rub - usually just Lemon Pepper and Buffalo but added Desert Heat to the mix. It was hot...but good! Sit in the bar and hang out with Erica! read more

Your host today completely ruined my experience. Seating his buddies who came in after us first. Then seating us at a clearly visible dirty table. We left. read more

Ordered a burger and two wing combos from here. The two wings were 10 piece honey barbecue. One counted tiny little pieces as 10 this is ridiculous. Quality is not there at this joint. read more

Buffalo Wild Wings - Honey 10 Boneless Wings - Chicken Wings Near Me - Billings, Montana

By far the worst Buffalo Wild Wings I've ever been to. Ordered take out. Not even a 5 min drive from my hotel so there was no reason for the cold, old food that I received. Got a large order of fries and specifically asked for ketchup. They gave me ONE packet of ketchup. At least let me know I can pay for more sauce if you are feeling cheap about it. I gladly would have paid for more, but instead they gave me an obviously inadequate amount and pretended it was handled. The fries were cold and old, they tasted like they were made hours ago. The wings were very dry, barely any sauce and not at all spicy. I believe the the wings were also old and made several hours ago, because they were so dry and barely heated. The employees/management clearly don't care at all about doing things well or customer satisfaction. read more

We come back here time and again for two reasons: the wings and the best bartender in Billings. Seriously, Marilyn is a treat to visit with every time, and even when she's slammed, she is smiling. We rarely ever order anything but wings, beer, and buffalo chips, so our comments have an admittedly limited basis, but the flavors on the wings are all pretty good (except the Wild always tastes Mild to us). A couple things they need to work on: - When someone says 'extra crispy' on their wings, the skin should literally be crispy. This is really inconsistent here, and the wings are sometimes mushy-soft. - The music. I get that your staff want to play their dub and hip-hop, but seriously - ease up. It is grating to listen to for someone spending an hour or more trying to relax after work. I can't imagine what the families eating here think of it. But enough of that: did I tell you how awesome Marilyn is? :) read more

Been seated for over an hour. Waitress took our order right away. Still no food. Did the kitchen quit?

Just left the place and we had the worst service ever! The server checked on all the other tables around us but couldn't make one stop to us. Just wanted some silverware and some ketchup for our tenders but didn't get to enjoy the meal because we were never checked on. Pathetic! read more

The bar atmosphere is always fun. The wingy's are reliable. Sometimes they can under-sauce and sometimes the traditionals can give you a gut ache. But I pickup the Bogo Boneless Thursdays pretty regular. Good deal, get my reward points, narrowing down what sauces I like. Mango Habanero, Parm garlic, spicy garlic, Medium, Nashville Hot and Honey BBQ(boneless). read more

A lot of people know I am a fan of the Buffalo Wild Wings chain. But not all are equal. This one is a little smaller in layout. The decor is the same sports bar, menu is the same. But were they failed was on the service! The waitress we had was the worst i have had on a long time. It took a long time to get our drinks, food came out ok but the guy that brought out the food spilled a drink on one of the ladies and didn't even offer to make a new one or comp it or anything. Wanting refills on our drinks we looked around for our waitress and she would be in the back of the room playing on her phone or standing around talking. Bad service last night for Super Bowl. read more

Was passing through on a road trip. Ordered to go. Went to pick up the food & asked for ranch I was told it was in the bag. Opened the bag & there was no ranch, no veggies, & to top it all off there's hardly any sauce on the wings. Choking down dry wings 6 hrs from home & no time to stop again. read more

So... Third visit since we moved here. Food is good. Love the Jalapeno wing sauce, good choice if you like spicy. Wait staff is good. Music volume is way too loud. Waitress had to ask us three times what we wanted. Definitely considering not not coming back - don't do loud, makes my ears hurt. And what's with the booth tvs? Great idea but poorly executed. Cannot change the channel. Would have watched baseball got stuck with basketball. Food and overall wait staff get three stars. read more