Best rental prices. Very easy to pick up and drop off. I would recommend before any other companyread more

I had the pleasure of working with Liz C, Mike C and Jenna D; kind, compassionate and professional…read morepeople. They were all instrumental in providing exceptional assistance to my fiancé who was in need of a lift chair. Hats off to the delivery staff too; top notch. I would recommend this company to anyone who is in need of any medical equipment &/or supplies. Keep up the great job!

My wheelchair needs to be lemon lawed before I end up getting hurt because of this wheelchair…read more Here's why: 1) I've had a lot of technical difficulties where my wheelchair errors and then just powers down, twice while I was crossing the street and was almost hit. Then there was a glitch where joystick out of center came up about 20 times when I was stopped and not touching it. It updated and powered off well I was using it. 2) The chair itself is unsafe the company has sent people out to fix it multiple times * because the side pieces that hold me up are constantly falling off * the right arm is going to fall off * the joystick had to be replaced * and more they don't believe in paperwork (showing there were repairs) so I couldn't lemon law my wheelchair. When I first got the chair the seat cover ripped right at the seams which is covered by warranty but my insurance still payed for a new one. Now I'm waiting on knew motors on a 1 year old chair. The batteries needed to be replaced at 6 months, and aren't working correctly now.

From the owner: At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work…read morecompletely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.

Do not by a wheelchair van from anywhere else. This business has awesome customer service. Andy in…read morethe service department goes above and beyond for the customer. Maintanence, repairs, sales they do it all. They put the customer first and care about you and your safety. I finally found a place I trust.

Had our van for repairs for 3 weeks. The door on the ramp wouldn't close because of the track. They…read moretold us on the 18th that the track was being fixed. They brought it back on the 21st and not one thing was done. We had an appointment for May 6th.

I wish there was a "zero stars" option. My husband died in June, 2025. I called this company 4…read moredays after his death, on a Monday morning, to have them pick up the rented equipment. They scheduled pickup for the following day between 10am-2pm. I waited and called at 1:30 to confirm. They said I was on the schedule. They did not come. I called the following day... SAME experience. And again the following day! They finally came LATE on day 8 after my initial call. Yesterday I received a bill for another month of service because "I kept the equipment into July". They also still have my husband in their system as alive and using oxygen. I am angry with the horrible customer service, inept system and lack of sensitivity. They actually asked to speak to my husband for permission to discuss the account. I hope there are other options for families needing this equipment for their loved ones.

I came here to have a cup holder and latches put onto my wheelchair and everyone I talked to was…read morevery nice, I was chatting with the women at the counter well I was waiting for my chair. They sell a lot of different things like stand up recliner chairs, compression socks, attachments for walkers and wheelchairs!

Within the past 6 months have been told by 2 different health care providers that what they were…read morerecommending could be bought on Amazon. I asked: what about Sheridan Surgical? they didn't know. This company is so much better than amazon! for starters, it's a local business, keeping local people employed and the money stays local. The employees are all well-trained so they know their stock (which is amazing in its variety), and take the time to help you with your particular issue. In one instance, their price was less than it was on amazon and i walked out the door with what I needed without having to wait for a delivery. I ddnt bother checking amazon for the other item. Spread the word to your health care providers and keep a local business thriving!

Came here for supplies and devices, staffs are patient, knowledgeable and very helpful. Money well…read morespent!

They are horrible, I went there to get equipment for a broken foot. Gave them my insurance and they…read moreautomatically told me my insurance wouldn't cover it. $70 dollars it cost me. I'm on disability for heaven sake's. Yet if they would have said you need an approval from my doctor I would have gotten it. But they didn't, bet they laughed about it when I left for conning me out of my money. Shame Shame on them. My insurance company is now working with me to get a reimbursement. I shouldn't have to be doing this. They straight assed lied to me. They are part of my insurance (in network) so they are nothing but a bunch of rip off artists!!!!!!!

From the owner: We offer in-home fitting and training in NY state. One of our professional team members will…read moredeliver your new brace, electrotherapy device, or bone growth stimulator. We’ll also train you in it’s use to ensure you receive all the benefits possible during your recovery, all at your home. Contact us today to find out if you’re in our service area and what you’ll need to get started. Elite Medical Supply of New York is a Medicare-enrolled supplier of durable medical equipment that accepts Medicare assignment and bills Medicare. We have grown from servicing New York State beneficiaries to participating in nationwide insurance networks.

Dan arrived on top, he was efficient, answered all questions I had that hadn't already been…read moreanswered when I asked for someone to come out. The work was completed so fast, and it was a clean install and it's made life so much easier for my mom!

Everything was great, from initial contact and estimate through installation and demonstration…read moreruns. Both individuals were thorough and clear in explaining both the product and the process. Our whole experience could not have been better.

Excellent service and same-day response at a great price!…read moreOne of the stairlifts at the church I pastor needed repair, and after more than a week of trying to reach the original installers with no success, I needed an alternative. I called this company and was immediately told a technician would come out the same day. He arrived promptly, restored our stairlift, and demonstrated outstanding professionalism, expertise, and patience. I truly appreciate the quality of service we received. Based on this experience, they will now be our new service company for all of our lifts. Highly recommended!

I recommend this company to anyone who is in need of a stairlift. The technician offered reliable…read morecustomer service and professionally installed my grandparent's stairlift in their home in just two hours. He was very attentive with our concerns about where everything should go and made instructions very clear on how to use it. Stairlift + service came out to a reasonable price and am satisfy with how everything turned out.