Called KKA and left a voicemail on his cell yesterday evening as our washing machine stopped…read moreworking. We texted back and forth later in the evening and he came over and fixed it today. He took time to properly diagnose and fix a leak too, correctly ruling out a few more expensive possibilities. Good work, price and fast service. Highly recommend.

i called kevin on saturday @ 11:30 because my ice maker fan had quit. he was in the middie of a job…read morebut took the time to talk to me and find out what was going on with my ice maker. he explained what he thought it was and said he could come by later and take a look. in the mean time i tried a couple of things kevin had suggested and sure enought after a couple of hours the fan started turning. he said to do a quick defrost with a hair dryer and see if that fixes it and it did. after a few hours i was enjoying my favotite beverage with ice. thanks kevin for the help, you made my day. you are # 1 on my top 10 list

If I could this company zero stars I would. Misdiagnosed my washer. Charged us 450 dollars for a…read morenew pump, that he just happened to have the part in his truck. Put it in and assured me everything was fine and left. Washer was still having the same problem. His answer was to unplug it to reset it. Still broke. He came back out and put another pump on it. Still broke. Told me now I had to put a new control panel on it. If I would do this it would be cheaper to just buy a new washer, so why would I? He only gave us half our money back. The old washer is now been taken away (new pump on it and all). I feel like we were so conned. Do not give this man your hard earned money. I might as have well ran out to the street and threw 225 dollars in the gutter.

I have to say, this was BY FAR the best appliance repair situation I've ever faced (and I've faced…read morea zillion). When my fridge completely conked out, and after I had a looooong talk with Sears about the situation and their opinion/repair options, I was all set to be refrigerator shopping by the end of the weekend, but I decided to call this company just in CASE there was any hope. Appointment made, and when he arrived, in literally in less than an hour and under $200, my lukewarm fridge was cooling back down, the ice maker was churning out ice, and no parts had to come from the warehouse; they were all on the truck! He met me at the house in MY pain-in-the-neck timeframe/schedule needs, he was fast, tidy, professional and competant. Plus-- who offers a warranty on their repairs in the appliance industry, where a fridge is supposed to last now like 10 years??! But one year parts-and-labor came with the repair, and I couldn't be happier. YAAAAAAAYYYY no fridge shopping for me. Thank you A Plus Appliance Service!!

Chase from Roka Appliance was fantastic! He was clear, professional, and took the time to…read morethoroughly explain what was wrong with our dryer and how he could repair it. I really appreciated how informative and easy to understand he was throughout the process. Highly recommend Chase and the team at Roka Appliance!

Had a washer for 18 years - it finally gave up the ghost. Had Chase come over to see if there was…read morepossibly a simple fix. He diagnosed the problem very quickly and turns out the repair would as much as a new washer. He was very conscientious and professional in providing recommendations and feature suggestions on a new model. Give him a raise!

Big shout out to James our refrigerator quit working he fixed it and honored our warranty very…read morehappy customer thanks james

I needed a washer and dryer after mine quit on a Sunday night. We found James on Facebook, he…read moredelivered a very nice set of refurbished appliances, installed them and hauled away the old ones within 2 hours. He was fast, polite, and very reasonable in price.

They came out the same day I sent the request through Yelp, assessed the problem with my dryer and…read moregot it fixed that night!

Terrible customer service and repair. After asking me to reschedule my appointment multiple times,…read morethe technician came to the house and was unable to complete the job. Despite being able to move the wine fridge and diagnose the problem previously, he was now unable to move the wine fridge to replace the part needed. When asked if he damaged it on the previous visit, he said "I don't know" and just said he cannot complete the job since he is unable to move the wine fridge. When I called to get my refund, they said they would only refund the cost of the replacement part but not the initial diagnostic fee.

Booked online - Greg arrived promptly and was professional and knowledgeable. He was honest about…read morethe repair and was reasonable - also did a great job of clean up

Well the washer finally died, we had Greg out and he immediately diagnosed the dead pump motor but…read morepointed out it wasn't worth repairing as he demonstrated to me the bearings in the tub are shot. He recommended we buy LG which agrees with most of the expert reviews out there so, we ran over to Best Buy and got a good deal on a new LG washer/dryer set. Greg is on time, he's an expert on this stuff and he's honest, plus he only charged a $49 diag fee (I tipped, that's too low). Highly recommend!

JB Appliance Repair is awesome! Jason has fixed a failed clothes dryer as well as a fridge...both…read moreof which we were afraid needed to be replaced. Great work and fair prices. Can't recommend them any more highly!

Had to find a new appliance repair guy, as my previous guy retired and moved out of the country…read more Most "companies" out there are simply aggregate databases that get a finders fee by linking you to another company. And, the larger companies seem to only be able to provide a day, and then don't give a window until the evening before, if they even fit in the window. After three failed attempts with a more "well-known" company, I finally gave up and began a new search. Online, Jason gets great reviews for his knowledge, responsiveness, and fair pricing. For me, I always look for an owner operator, and will generally move on once an owner "migrates" away from being an operator in the field. Jason actually answered his phone when I called, gave me a range of days/times that worked well, and then followed up. While he isn't the guy that came out, the other guy has been working with him for a few years, was friendly, knowledgeable, and diagnosed the issue with my leaking washing machine within a few minutes. Fat-forward to a couple of days later: the machine leaked again, so I called them back. They came back out at no charge to see if they could re-diagnose, but no issue was found. Since then, it hasn't leaked again. I threw the guy some $$$ for making the trip back out, mostly because his attitude was still positive and they weren't going to charge for the travel. Bottom line, a fantastic first experience with JB Appliance, and I'll happily recommend them to all of my clients and colleagues.

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!