Rob came on time fixed the issue quickly and effiiciently…read more Probably one of the most painless service calls I ever had.

I would highly recommend Appliance Service Pro for any repair needs. My dryer stopped heating and I…read morecalled them and had an appointment made for the next day. They were professional and efficient. My dryer was back up and working within the hour. I will always call them for any appliance repair. If I could give them 10 stars I would.

Chase was on time, professional and competent. He took the time to answer questions, fixed the…read moreidentified issue and w/o prompting also cleaned condenser coils. nice touch and a job well done

My dryer emitted a strange odor. I knew it required service and called Roka Appliance Repair…read more When I called the company was able to provided same day service. Aaron was our service technician and was knowledgeable about European Appliances. He was professional and a good communicator to explain the issues to me and ordered a new part for my machine. The new part arrived he did a great job at my request to take photos for me of the inside of the machine before and after. That way I could see how he was able to thoroughly clean the inside of the machine before a main part was replaced. Now I feel comfortable moving forward to keep the machine and not have to replace it. I appreciate the professionalism, punctuality and care that was taken by the technician while he was in my home.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

Anatoly is the best when it comes to appliance repairs…read more I have used him on several occasions and he is professional, knowledgeable (21+ years in business) and fair on pricing. He came to look at an oven/stovetop and was able to diagnose the potential causes. He took everything apart and put it back together. While my unit needs a new part Anatoly did everything he could to fix without needing to buy a The trip charge is very reasonable at $70. I recommend A to Z Appliance Repair to anyone needing to fix or tune up their appliances.

Anatoly is amazing - He is honest, he doesn't try to upsell you on anything, and he is extremely…read moreprofessional and communicative. When I first contacted him, he called me back within 15 minutes and was at our house to fix our washer by the next day. On his first visit, he worked with us to find an affordable fix for the short term (instead needing to order an expensive part). After a few weeks, we decided that we could afford the long term fix and called him back. Again, he responded almost immediately, ordered the part, and fixed our washer. He even followed up afterwards to make sure that it was still working. I cannot say enough good things about Anatoly!

Oleg was absolutely amazing when he came to fix our dryer. Extremely professional and quick! I've…read morenever seen anyone undo a dryer so fast and get to the issue. After going back and forth with my partners about getting a new dryer or doing the work. Oleg said he would warranty the work and showed us it was a great value to go with fixing over new! i appreciate High City Appliance for their punctuality, pricing and professionalism!

Our washer and dryer both had issues and we wanted to repair if it was reasonable. Well, a…read moredifferent company was charging a significant amount to just diagnose. High City Appliance charges $69 for first appliance and $34 for the second one. We called and set up a time and date for them to diagnose. The window was 9-12 pm. As we do, schedules get rearranged and it was 11:25 am and still no communication from High City Appliance. I call to follow-up and customer service tells me they will follow-up. A couple of minutes later, I receive a text from their technician and he says he is 25 minutes away. He arrives at 11:57 am. He did wear shoe covers upon entering and after spending about 30 minutes in our laundry room, he shares the issues with our appliances. To replace the parts and labor the cost would be about $715. The estimate included parts and labor and labor was over $200/hour. That seemed pretty steep. If we decided to move forward, the diagnostic charge would be credited, but still very costly. After having to follow up and waiting for the technician to arrive, then receiving his quote, it was a disappointing experience. The technician also wanted to charge me $59 for the second appliance, but quickly corrected him of the quoted price that customer service shared upon making the appointment. I would strongly reconsider calling High City Appliance in the future should we have appliance issues.

I needed my dryer repaired. I found them on line and also found one recommendation on Nextdoor, so…read moreI called them. They came out the same day and had my dryer fixed within an hour and a half for what I think was a reasonable price. I would certainly recommend them. I think they work in the Castle Rock area.

I would not recommend Wilson and Myers based on my experience…read more My ice machine was still making ice, just not keeping up during extremely hot conditions while our kitchen HVAC system was down. Wilson and Myers diagnosed a faulty sensor and charged approximately $2,000 for the repair, which required multiple return visits. To make matters more confusing, I requested a quote but was sent what appeared to be an invoice, which was accidentally paid before the work was completed. After several visits, they declared the repair complete, but the machine immediately developed a new problem it never had before: instead of producing normal ice cubes, it started dropping large blocks of ice. The technician also damaged the plastic side grate on the machine. When I raised concerns, Wilson and Myers proposed another $2,000 repair to fix the new issue and denied responsibility, claiming the problems were pre-existing. Their response was essentially that I didn't know the condition of my own machine before they worked on it. I've used this ice machine for years and know exactly how it performed before their repair. It never produced giant blocks of ice, and the side grate was not damaged before their technician serviced it. To make matters worse, I repeatedly received calls and texts late at night, sometimes as late as 10 PM to midnight, including weekends, even after asking them to stop. In the end, I spent $2,000, dealt with multiple service visits, ended up with new problems, and was asked to spend another $2,000 to fix issues that appeared after their repair. Overall, a very frustrating experience.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

Last spring my old subzero refrigerator stop cooling and needed a new compressor. We called Mr…read more Appliance for an estimate. Their repair person came and gave an estimate of $3000!!!! I told this person I would buy new unit for that price. Mr. Appliance guy then says, "well, how much would you pay?" I say, "$350-$500". He says, "can't even buy parts for that price, would you go $1500? Told him to get out. Next day I find another company that installed a new compressor for $500. Refrigerator has been working perfectly for many months. I had read that many in home appliance repair estimates are based on what the repair man thinks you will pay based on your house and perceived standard of living. In this case it was true. I previously check pricing and availability of parts so I had some idea of costs of repair. It pays to do your homework. DON'T GET RIPPED OFF.

Got an appointment within 2 days. Rod was on time, professional, clearly knowledgeable and…read morefriendly. Gave me options. Np pressure. Fixed my ice maker, installed a new damper and cleaned the coils on my refrigerator. Highly recommend them

Customer Service was terrible and refused to help the client. Our company was willing to pay…read morethousands in repairs with consideration of more business throughout our different locations but they were rude and uncooperative.

The absolute most asinine company out there. I called them…read morefor a washing machine error. They charge a non refundable fee of 154 dollars just to "look" at your appliance. That should have been the red flag. Once the technician arrived he was unable to replicate it and told me the sensor repair was 522 dollars which is astronomical for just a sensor. Other companies charge half that. I decided to cancel the repair. When I called I was told there would be a 25% of the repair cost cancellation fee on a contract that I never signed and never saw or was told about. He was very unprofessional and told me he showed a different repair than what was discussed. Absolutely shady buisness. I have never been treated like that it was unbelievable and unacceptable. I hope this company goes under. Now i am out 260 bucks and no repair. Fo yourselves a favor do your research and find someone competent.