There are two types of reviews for towing companies . The people that got their vehicle towed and the people who need help from the tow company. Of course, everyone towed is going to pissed off. But these guys have a job to do and some do it better than others. I have not written a review in quite a while but I think Budget Towing needs to know what a great employee they have in George. I called Budget Towing to remove a woman who was parked at the Long Beach property I manage in a U haul truck and refused to leave. She was basically living out of the truck on our private property for 4 days. Despite tenants telling her it was private property she continued to stay there. I called Budget Towing and they sent out George who called me multiple times to update me. He showed compassion to the woman but was also understanding of our property concerns. Although he told me he could not tow her in the vehicle, he told me my only option was to call the police. He wanted me to give her an opportunity to leave of her own will and said to give her an hour to do so after he warned her. As promised, he returned to check an hour later and called me that she had vacated the premises. He helped her on his own to drive away peacefully. ' George showed both compassion for her and integrity and responsibility for his job with me. He went above and beyond. I hope Budget lets George know that he is a great employee. He's the type of employee everyone should aspire to be. Thanks for the opportunity to share this experience. read more

I give them 0 stars. the dispatcher is rude and very unprofessional. the two truck drivers are scammers . never do business with this company . read more

Budget tow may have towed my car, however it was justified, overall they did help me out and take care of my car, as far as tow yards go and towing service. 5 stars read more

I had my car towed at auto zone in San Pedro, I had my car there only for 2-3 minutes and one I came back they guy asked for $200 to release the car. He told me that I had 10 minutes to get the money from ATM, which I did in less than 10 minutes. Once I made it back and gave hime the money he said that he has to call a guy to confirm and once he did; he mentioned that now I have to pay $350 instead because he added the dollies. I told him that we had a deal for $200 and to run all the way to atm to get the money. This is so unfair and unprofessional and it looks like they just to rip people off. read more

Horrible went inside the restaurant and they still towed my car for no reason, it had only been about 25 mins

Bad business car got towed . That's not the issue it got damaged while in the possession. The driver broke a piece from the bottom of the car. It's a small fiat . read more

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This business has been doing dirty business for years. The owner/Mgr STEVE and drivers are SCAMMERS!! doing PREDATORY Towing. Inexperienced drivers, No current business License, No DOT permit and of course NO INSURANCE. Not Worth the money to hire them. read more

These company needs to be out of business. Inexperienced drivers doing predatory towing, damaged my vehicle. Operating without license, no insurance. The DOT (Department of Transportation) do not recognize their license on their towing trucks. Steve, the owner does not have integrity to run this company. Multiple open lawsuits. read more

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I was invited to drop by and visit a friend in the area and parked on a green zone for a few minutes. Today is Saturday, Jan. 4, 2025 afternoon and I understand the restrictions imposed on such gated communities. Okay, Budget Towing towed my car. I called the towing company and the tow truck driver stated that for those 15 minutes of tow at about 3.9 miles to their garage, he charged me an unforgiving $535.00 with no excuse. I humbly explained what transpired , he claimed to have spoken to his supervisor which I earnestly believe didn't really happen. He advised me to go to his garage and will be there in 10-15 minutes. I waited for an hour in a 54 degree temperature despite explaining to him that I have to go back to my real work. Firmly, he claims that you have to pay $535 or you can't pick up your car. I also shared my fear of damage to my car during his towing process, he showed me a photo that my car was lifted and with two wheels at the rear axle cause it's a 4-wheel drive SUV. I always believe in following the law and articulated this at work and even with families and friends but Budget Towing is in cahoots with HOA officers to squeeze the lemon out of law abiding citizens. $550 dollars for a few minutes and making your victims suffer further with so much disrespect to me, is pure evil and disconcerting. Do not patronize Budget Towing and be aware where you park especially gated communities in the Carson communities. This is a SCAM to rip off our good people! read more

You guys are horrible u towed my daughter car while she was walking to it and im in the hospital and yall trying to charge her 700 that's ridiculous and they saw her yall are robbing people read more

This company is a scam. They tow you illegally from a public parking space and charge you an incredible amount ($ 500,-) to get your car back. Service is rude and unfriendly. read more

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Super predatory they'll start hitching your car within a few seconds of the time being "past" horrible service bad quality terrible value. Yall need Jesus. Super predatory. read more

Hello, I am reaching out regarding racist customer service and unfair parking practices at Evolve South Bay in Carson, CA 90745. I was towed for parking in front of my apartment, while I was taking out my new bed out of the car. The person who towed my car was very unprofessional and verbally attacking me and my boyfriend. Evolve South Bay allows illegal parking for all of their events. The tow truck driver allows for cars to be parked all along the red areas in front of the leasing office, and the pool. However, if a hard - working resident is parked in front of their apartment, while taking out items, they will tow you. This is selective enforcement and Evolve South Bay is racist and has unfair parking practices. It's clear that Evolve South Bay is illegally practicing profit-sharing with the towing company they have contracted. If Evolve South Bay had fair parking, all the rules would apply to everyone. An investigation should be open into the property management of Evolve South Bay and into the tow truck company. read more

Hey Budget, I notice that you're good a responding to reviews on yelp! However, I emailed you over a week ago asking for a copy of your current business license and permit for the City of Bellflower & Long Beach. There was no response! No worries I took the liberty of looking it up on the City of Long Beach's website and your business license is expired, matter fact it's in collections, has been for a long time. So you are operating business illegally. You also don't have a valid business license in the City of Bellflower, where you towed my parents vehicle from. Per the City of Bellflower's Towing Guidelines you must obtain a valid permit to conduct business in the city. You don't have one. You are operating illegally. Every tow you conduct is illegal. I hope that everyone you tow sees this and takes legal action to sue you for 4x time tow fees for illegal and improper towing. Best believe the BBB, State Consumer Affairs, California Highway Patrol, City of Long Beach, City of Bellflower, Secretary of Sate in CA will all receive complaints regarding your business. read more

Absolute scam of a company. If you have read the other reviews, this "company" is a predatory towing service without a doubt. They give a kickback to small security services in the Long Beach area in exchange to tow people for exorbitant fees. This business has a F rating on the BBB and it's completely baffling how they are still around. One of their driver's Hugo (overweight Mexican dude) damaged my car in the towing process. Multiple check engine lights came on and he claimed that it wasn't due to the towing. They weren't on before so I'm supposed to just assume it was magic? What a complete joke. You can't even talk to them due to their 6th grade reasoning capabilities. Only a matter of time before they close down for good. No one will miss them. read more

damages to my brand new car that they tried towing maybe if yall gonna tow cars do it correctly and get some workers who know what they're doing ‼‼ after i called to report the damages the "lady" on the phone wouldn't help me and couldn't get a hold of the manger how are you the manager and they can't get a hold of you? clearly they need a better manager and better workers read more

Wish I could leave 0 stars. Absolute scam. Someone named Varian L. towed my sister's rental car claiming she didn't have a parking pass. She had been with us 6 days no issue, and the parking pass was good through August 2. We found the parking pass balled up down the road as if someone was trying to scam us. Complete scam and so is this entire company. read more

Editing review: After reading so many reviews that they are predatory towing, here is a picture of one of their drivers/trucks sitting in the parking lot waiting to tow people. IN A FIRE LANE no less. Someone should tow them. This company is operating on a suspended business license. They are doing business as Budget Towing, but their business license is under Southern California Bts. The State of California has a lien on their business and the business license has been suspended since Jan 2025. You can double check this by looking on the CA Secretary of State business search. Per their Department of Transportation number, 2705854 , they do not have proper licensing or insurance. The company loves saying that they have been in business for 30 years, however, that business's initial filing date was not till 11/18/2010. While not required, they ended their membership with the California Tow Truck Association in 2023. There is no record that this company has an occupational license with the DMV. You can tell by all the reviews that they practice predatory towing- they even towed an undercover police officer recently! If you hire this company, just know that they aren't legally operating! read more

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Straight strong arm robbery!! My HOA has a contract with them and they came to town my car at 4am. When I was leaving for work at 5am I noticed. First you assume they stole your car, then I call the tow company to pick up my car the lady said office is closed til 9am. I got to work late and also left early to get my car. I get there at 11:30am and they charged me $420!! I said for 2-3 hours, they charge set up fee, tow fee, storage fee, and probably a fee to talk to me. They SCAM people out of there money and don't get a damn!! read more

My boyfriend's car was towed Sunday feb 16, 2025 by "VARIAN LAROSE". ( tall black guy with old braids and chipped teeth ). He had been targeting my boyfriend's car as well as his family and mine, in the gated community they stay in. We saw him leaving the gated community with my boyfriend's car and asked for a drop fee since he hadn't left the premises & he immediately started being rude and said they don't do drop fees. My boyfriend and I followed him to the car lot to pay the $500 fee to get the car out even though we were literally 2 minutes away from the tow lot and he had the car for all of 5 minutes. Once we got out the car to ask for a boss, he immediately got upset, calling my boyfriend out his name , making threats saying "I know where you stay b****" , "I know your daddy b****" & more. We then asked to pay for the car and he told us he was going to hold it overnight , i'm assuming to be petty and get more money out of us. Eventually, he pulls a pocket knife out on us , (we're unarmed) , threatening our lives just to prove that he had more power over the situation. We left & called the police & within 15 minutes he was already gone with the car and didn't return for 3 hours +. The owners were worthless as well, they still charged $260 to get the car out even though lives were threatened & they had no regard for us or the fact that they have an employee who lacks respect & attempted to harm us. I would suggest making sure a police is present when u pick your car up from their lot for your safety. read more

Today I made the mistake of parking in the line of fire at the Home Depot on Alondra in the city of Paramount, Budget Town Truck took my truck, I accept the mistake but I am posting this announcement for the following; when they gave me my truck back, I checked the entire truck to make sure that they did not damage it during the pickup, but what surprised me the most is that the doors were unlocked, who of them did it and how it happened I do not know, is it legal or illegal for them to do that without permission, I will check my personal things more thoroughly; also in the truck's system it showed several errors on the dashboard when I turned it on, I took photos as proof of evidence in case of any inconvenience that may arise in the future. They charge me $420 for less than 3 hours, be careful people read more

Dino and his crew were very helpful to our family in time of need I highly recommend them ! read more

Budget Towing Service - Budget towing 2112 W. 17th St., Long Beach, CA - Towing Near Me - Long Beach, California

The Apartment Complex had our car towed. They left a notice at 11 pm at night. First Warning and immediately towed us even though we have a one warning provision. We accidentally parked the car in a permit only area late at night. We called Budget to ask about our car the next morning when the caregiver realized it was towed. The person on the call was rude and treated us like garbage. I understand that Budget towed the car per instructions from the apartment complex manager but if they could talk to people like they are humans vs. treating them like criminals, it would be nice. The best part is most of us who accidentally get cars towed are educated professionals with good manners and some class and then we get to talk to uneducated ignorant workers at Budget Towing who think they are superior and talk to people who are nice about it like they are trash. Budget Towing ownership and workers are building terrible Karma. May God Forgive them and improve their state of mind and manners and give them happiness to where they treat others like fellow humans and not trash. May God Bless you and Forgive you workers of Budget Towing. read more

still towing vehicles illegally, check if they are contracted with the property and have a written agreement, if not they are committing GTA by taken your car from a property they aren't even contracted at and plus taken them to court you will get compensation from there illegal activity. this company will shut down soon.. read more

The guy working here was incredibly rude and condescending. He called my friend and I stupid, he made us feel unsafe and was extremely unprofessional. This is not a safe business, especially for women. Additionally, the owner leaves condescending and false comments on each review. Very childish, unprofessional and you can read through reviews to see the obvious pattern. read more

Dino the owner of this place is a Fck* loan shark, he will try to take as much money from you as possible if he can, taking advantage of any situation, he wanted to steal an extra 500 usd from my original invoice, with racist comments like "if you are a tourist you should come to my country with money" this b4stard wanted to charge me 1000 usd to pick up a rental car in his possession, fortunately his assistant, a good man, helped by giving him the correct instructions to pay only what was strictly necessary, the question is who regulates these thieves or in what entities can I report him? read more

Run don't walk to any other company! I would give them ZERO starts if I could! If you ever see their signs around town walk at any business walk in and tell them to fire them or you won't purchase anything from their store company or whatever! I won't rest until we put Budget Towing out of business... Here is why... BUDGET TOWING REFUSE TO PROVIDE THEIR INSURANCE INFORMATION AFTER ILLEGALY TOWING AND DAMAGING A VEHICLE! On Jan 3rd Budget Towing was dispatched to Jack and the Box in Palos Verdes to tow multiple vehicles. A cashier at the restaurant called them and they started towing. Jack in the Box has one single tiny parking only while dining sign (see picture) for 20 spaces behind the restaurant. Jack district manager told me they never called. He lied! He said he would have his supervisor call me she never did. He lied! He believes they are not doing anything wrong in towing cars from people who are using those parking space. He Lied! There Yelp review is next. I contacted the City of Lomita and next I will reach out to their corporate offices. I even called the CHP. My car was parked in a legal HC space and was dragged about 50 feet (See Pictures) before the driver was stopped. The driver #1 saw the placard, realized his mistake and lowered the car. The wife blocked his way until the police arrived. Then a racist's driver # 2 (See Picture) appeared and cussed out my wife he used every racist term in the book trust me I can't repeat what was said here. He actually told the other driver to tow the b@#$% car. He refused and walked away! When I arrive 2 mins later 4 Lomita Sheriffs were there and taking a reports are keeping the peace, I had few words for the drive Brandon. Once I calmed down had the police educated both the drivers about the law and assessed the damage. We went to see the tow truck company manager Dino and he said he believed every word we said and he knew this particular driver had issues. He said, he was going to fire him. I doubt he did but that's between them. He checked the damage to the car and said they would cover it. He said he would call us back on Monday. He never called! He Lied When we called him he refused to give us the insurance information. Said we needed to have our insurance company reach out... He Lied! We had our insurance contact them and BUDGET TOWING IS STILL REFUSES TO PROVIDE THEIR INSURANCE INFO! I am loosing patience and I am going to reach out to as many people as possible before I take them to court... If you damage someone property step up and do the right thing and hand over your insurance info. CHECK OUT THE PHOTO EVIDENCE! read more

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I recently had the pleasure of working with Varian from Budget Towing, and I must say, the experience was nothing short of exceptional. From start to finish, Varian went above and beyond to assist me, and I couldn't be more grateful. When my car broke down on the side of the road, I was feeling stressed and stranded. However, as soon as Varian arrived, his professionalism and friendly demeanor immediately put me at ease. He quickly assessed the situation, explaining the process every step of the way, which I truly appreciated as someone who doesn't know much about cars. What truly stood out was Varian's expertise and efficiency. He expertly towed my car to my house, ensuring it was handled with care. Throughout the journey, he made sure I felt safe and comfortable. It's clear that Varian takes pride in his work and genuinely cares about his customers. Additionally, the pricing was fair and transparent, with no hidden fees or surprises. Varian's honesty and integrity are truly commendable. I would wholeheartedly recommend Varian from Budget Towing to anyone in need of towing services. His dedication to his work and his customers is remarkable, and he turned what could have been a stressful situation into a positive experience. Thank you, Varian, for your outstanding service! read more

I've called several times to speak to a manager and the person answering the phone was rude and said whatever my complaint was I can send them to court. My car was towed by them and they ruined my tire, I can't even get a manager on the phone. read more

They're wanna be corrupt cops towing people's cars that are parked legally on private property!!

If I could give this place zero stars I would. SCAMMING ASS tow service, price gauging to get over on people. You ask them for a reason of price charges and they give you the run around. Fuck this place read more

I had a visitor who came to my house, and he was only going to drop off his bags and guitar and then drive his car to the visitor parking, for which he had a pass. Before we could open the door, a tow truck from this company quickly lifted the car off the ground and told us promptly that if we wanted the car back it would be $200 now, or $500 if towed to the yard. He was completely unreasonable, and not very professional. He refused to tell us who he was, or provide a card when we asked. He said to just take a photo of the truck, which we did. We are beginning to explore what legal options we have, if any. This company apparently preys on people just to make a buck, and is not deserving of anyone's business. Whether or not what he did was legal, clearly they like to make money by stalking the neighborhood looking for someone that they can extract money from. read more

They tow me from my parking garage 2x within 5 minutes of me parking there , what a little P**** this company is all about making money.. reach out to me and let's sue them read more

I wish I could give 0 stars. They towed us and then were so mean!! I explained that the property owner had the parking policy in an unlit area and we were just visiting. The "employee" looked at the photos and said "it's not our fault if the sign isn't to your liking". I kindly asked if he could call the project manager and see if there's a way we could get the fee lowered and the "employee" said "I'm JUST an employee"... as if it wasn't his job to provide service. From there he made very condescending comments and belittled me and my friend for parking in the wrong.. telling us to take accountability for our actions as if we didn't just bring cash to accommodate their insane fees.. So I then asked if he could call his boss so I would speak to someone who COULD help me. He said "no.. I'm JUST an employee. If I call my boss he will charge you more"... charge me more as if $585 cash was already a discount?? We handed "the employee" the wrong amount and then reviewed our bank statement to make sure we got the right amount out.. I then ran to the car to check out envelope. When I came back "the employee" said I accused him of stealing and tried to start a verbal argument with me to which I said I'm not doing this we JUST want our car. He left to get it and then called us stupid and told us to watch what we say in a threatening tone. This place is insanely dangerous and a scam!! I had to have my boyfriend stand with us because I felt genuinely scared of what this man might do. read more

Illegal towing practices. We were legally parked in a housing complex. They towed our vehicle even after the guard at the gate verified we checked our car in. The guard said the tow truck driver was rude and would not listen to him. They towed our car anyway! I will be filing a complaint!!! read more

I called Budget Towing service on 8/15/22 @ 1:24pm and spoke with Belinda. I told her that I needed my car towed from one detached garage to another less than 1 block away and that I needed my 3 tires inflated. She quoted me $200 after she checked with the owner and said it would take one hour (arriving at 2:30pm) for the driver to perform the service for me. Belinda called me back at 2pm and said that it would be another hour (now the updated arrival time is 3pm) before the driver (Mr. Edgar) could get to me which turned into 1 1/2 hours because of a previous job. Once the driver (Mr. Edgar) with the flatbed tow arrived at 3:41pm, the person who had the air device on the regular tow truck (Frankie) were both supposed to meet at my address and around the same time. Mr. Edgar placed a call to get Frankie's ETA. We both waited about 25 minutes more (which now was 4:15pm). Frankie parked the tow truck with the air device and I asked him if there was any way I could be compensated for time loss. Frankie then placed a call to Belinda and she was only willing to give me $25 off the quoted price of $200. Frankie was able to get her and the owner to agree to $50 off which now brought my total to $150. I told Frankie that amount was unfair and not satisfactory. He said that was the best they could do. Once Mr. Edgar inflated my tires, Frankie helped push my car in position to face the flat bed. Then Frankie drove off and left us both. He didn't stay to help guide or make sure the tail pipes didn't get scratched on the pavement as my car was being pulled onto the flatbed. He did not stay or offer to help his coworker push my car into the detached garage. I helped Mr. Edgar guide and push my own car into the garage. I decided to call Budget Towing Service to ask for fair and comparable compensation and to explain the events that led up to that point. Belinda answered the phone and I explained to her what happened. She then handed the phone to the owner. I explained again what happened to me and he refused to give me fair compensation for my time and effort. Who will charge their customers $160 to tow a car 660 feet on a flatbed and put air in the tires for $40 (total of $200)? BUDGET TOWING SERVICE WILL. The towing service was finally complete around 5pm, but at whose expense - MINE! The customer service lacks interpersonal skills, team work, respect, appreciation of customers, fairness and empathy. The service I received at Budget Towing Service was not comparable or contingent to the exorbitant amount i was charged which was $200 to move my car 660 feet. read more

Budget Towing Service - 1970 Karmann Ghia which was towed from 430 Chestnut to 330 Chestnut. Approximately 660 feet away. - Towing Near Me - Long Beach, California

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Super helpful, knowledgeable and nice. Not only did they pick my car up, but it needed to be pushed in, and they took care of that too . read more

***Worst Place*** Went to go pick my car up for parking in a spot that I shouldn't have!!! Mind you a brand new 2019 Honda Accord sport... went to take registration out of car and the first thing I spot was a big scratch on the bottom left bumper!!! Taking the car out I found little scratches and a big dent on the back as well ... Saying it was an old scratch and that it was already there... asking for answers the only thing the old fat guy would say is take me to court... I told the guy driving the forklift to document the incident and that if I could speak to the owner of the shop and no one would do anything but stare!!!! read more

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This is a total SCAM operation! Once they get their greedy claws on to your car the car owner is helpless. Had my car towed from behind a private business in Lomita as it had been there for 36 hours. Found out by calling the Lomita Sheriff that Budget Towing Service had towed it last night. 1) It took several hours for someone to call me back as they don't have anyone answering the phone directly as it goes through an answering service. 2) When the "driver" finally called back he quoted me $400 to get my car back. 3) Even though the car was towed in Lomita it was being stored in West Long Beach! Had to take an Uber from Lomita to LB. 4) Received a phone call back from the "driver" stating he misquoted me and that they had to charge me an extra $110 because it was a Saturday. 5) If the car owner paid by debit card or credit card they would charge an extra 5%. It's understandable why they preferred cash! 6) By the time I got out of there my bank account was $585 poorer. 7) The way the unscrupulous owner of this business operates is that he uses two "nice guys" at the office who are totally blameless and serve as fronts to calm the crazed car owners down when they arrive to get their cars that have been taken hostage. He's the "bad guy" on the phone that makes increasingly outrageous demands of the car owners if they want their cars back. I have no doubt that all of these tow truck companies operate in a similar way. It is infuriating that they are allowed to operate like mini police states, and are supported by the cities' governments with whom they contract. Budget Towing apparently contracts with Lomita and Rolling Hills Estates. Everyone needs to raise holy hell with their city's leaders about this! How many people in the State of California can afford to pay $585 for parking their car in the wrong spot!!! They are taking advantage of the people who can least afford it! SCAM SCAM SCAM SCAM SCAM! Here are the phone numbers associated with this criminal operation so when they are googled they will be taken to this page: 562-435-0103, 310-514-7982, 310-627-9365 btstowing.net Anyone who had been scammed by this company needs to take the time to post on yelp and the BBB site as well as register a complaint with their city government! read more

If you need your car towed, CALL THIS PLACE. They are extremely quick and super nice. I forget the names of the folks who helped me, but EVERYONE was super nice and accommodating. From the gentleman who answered the phone to the gentlemen who came to do the tow. HIGHLY RECOMMEND. read more