3rd party contacted through triple AAA. I have had the most absolute worst luck in the past year with car issues and I just HAD to have the , car battery die out of nowhere while I'm in a PAID parking structure. We were planning to go out to dinner and it was already 7:30 PM and I wanted to head home after. I was in full cosplay and looked like a freak I'm sure, but triple AAA updated me that they would take 80 minutes to get there. I was annoyed, but then it quickly went down to only like 20 minutes, enough for me to eat a little bit at the local restaurant and then walk back to the structure just as the towing company got there. Despite it being a small and crowded tight parking structure with lots of people leaving and going, Philip was super patient, helpful and went back and forth from my car to his truck to move it when people had to leave. He checked the battery life and jumped it. Sadly, there was only like 4% of battery life left. He could change the battery for me and I'd get warranty on it too. I did the price comparison on Google and with the labor and new battery and the quickness and convenience it was truly worth it since every where else would take longer and cost more and then I would not even be able to go to the convention afterwards. I chose to change my battery then and there and it didn't take too long either. Philip was courteous and informative too with all of my simple questions. I just had to change the clock and radio stations after, but now my car is good to go! I was being a doom pilled pessimismcel so I'm glad this went super smoothly and reduced all of the panic and stress that I had. read more

A Checkered Towing - Truck at my car in the garage - Towing Near Me - Long Beach, California

I am overall satisfied with my experience with A Checkered Towing! Aava in particular was extremely kind and helpful. He helped me push my car out of a parking garage and onto the tow truck, dropped off my car at my preferred auto repair shop, then even gave me a ride home after! read more

I had to get my car towed a Saturday. was helped in less that an hour. Carlos made the process really easy and simple!

If I could leave no stars, I would. This tow company is beyond unprofessional. At 4:29 PM I called and requested a flatbed, gave all of my info, and was told it would be taken care of. They even confirmed the ETA for 5:07 PM. By 5:10 PM, no one had arrived, so I called again. The girl who answered this time said there was no record of any tow request and even tried to claim she hadn't received any calls in over an hour, basically trying to make it seem like I was wrong. Meanwhile, my family and I are stuck on the 3'rd lane of a busy interstate with two kids under 5 in the car. Instead of owning up to their mistake, they just canceled or transferred the tow elsewhere, forcing us to wait another 1-2hours. Absolutely careless, dishonest, and a total waste of time. If you value your safety and sanity, avoid this company at all costs. read more

A Checkered Towing - Towing Near Me - Long Beach, California

Ramon was sooo helpful, in 5 minutes he referred us to Leo at Classic Touch for a solution that will cost a quarter of the price the other repair guys had quoted us . After getting hit by a drunk driver committed to dodging insurance questions, Ramon was a breath of fresh air. Thank you for being so professional, down to earth & community-based. We appreciate you, Ramon! read more

Did a great job picking up my vehicle and getting it to a collision facility. Shout out to Gamma. Came sooner than window given. We're flexible when my mechanic said I needed to find a collision facility. Car was in an accident and my vehicle was not drivable. Thank you very much for your help. read more

A Checkered Towing - My car. In an accident today. - Towing Near Me - Long Beach, California

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Had a scheduled tow for 10:am, with a hour window. Ramon / X Ray arrives @ 9;40 am, 20 minutes early which was great! He had to push our vehicle out of parking structure by hand due to low height clearance. They towed vehicle to their shop and completed required repairs, within a reasonable amount of time, at a reasonable rate! Everyone is very kind and professional! Thank you to Technician Cesar for a job well done! read more

AAA said it would take 1 hour and it didn't even take 10 min, Ramon from checkered towing was very helpful and respectful, the service was excellent and the value was there. read more

After waiting threw hours for a different company that canceled on us without notice, AAA se4 us up with A Checkered Towing. They got to us in fifteen minutes, communicated so much better, not only got our van home, but helped us get it started ans seemed to know why it was in limp mode and successfully got it out of that mode, helped my wife park since the space we had reserved had a small car parked in half the space. All in all they were positive, accommodating, quick, effective and professional. And on a bad day, we couldn't have ended on a more positive note. Thank you. read more

Ramon arrived quickly, handled getting my car hooked up to tow quickly and made the overall experience better than I could have hoped. He even suggested a few options for other repairs that I needed on my car. He turned an incredibly stressful day into an efficient, pleasant morning. If I ever need to get my car towed again (I hope I won't!), I'll be calling this company again specifically because of him. read more

Amazing service!! Had to get my Tesla towed knew exactly what to do! Oscar did an excellent job!! Very quick!! read more

A Checkered Towing - Putting on the Tesla on the hitch - Towing Near Me - Long Beach, California

1st if all. I love Roman. This was my 1st accident. We had AAA but he encouraged us to go to platinum collision. Because they work with them often. My car was totalled. I had whiplash. You think these people care about you. But they care about the money. Found out after the fact that precision was gonna charge me for daily storage. Wth! They never told me that. There was no need to take car to collision shop if it can't be repaired. I have a garage to send it too. Checker charged me $442. It was a mile nor more than 2 tow. Will update if Manny will work with me. So for 6 calls and no call returns. At this point I feel taken advantage of and lied too. read more

RAMON was very professional and efficient! I needed a tow from my house to the auto body shop, and RAMON arrived less than three minutes after requesting service! WOW! He was super nice and personable, and provided pleasant service the entire trip. read more

Ramon was so helpful. I had to get my car towed twice in one week and he did it both times and was very helpful. He saved me a trip to the dealership and $250! I'm very thankful for him! Ramon was amazing! read more

After calling AAA they sent "a Checkered" they were there very quickly. The gentleman was very friendly and jumped my car and had me on my way. Thank you! read more

I called AAA for help with my spare, hit a pothole. I was given ETA 1 hour, when I called to get update on driver I was told it would be another hour. Mind you I'm on the side of the road with my 3 year old niece and the man who answered the phone was rude and had zero empathy. I placed a compliment with AAA and I will never use this tow company. read more

How to even start this review off? My car was taken to an in-pound station due to being in an accident on the 710 freeway, and it no longer being able to be operatable. I called AAA to please take my car to the nearest collision center to my house. AAA then called the nearest towing company in their region, and Checkers was sent out. Once my car was picked up, it was taken to a collision center; the tow truck driver dropped it off. While the tow truck driver was dropping my car off, they placed it on the wall of the collision center and damaged the entire back end of my car. The collision center informed me of what was going on, and nothing was ever told to me by the tow truck company. My claims agent told me to talk to the Checkers company to figure out what was going on. Another mistake on my end for thinking this would solve anything. The owner, Jose, is the most ill-tempered person I have ever spoken to. Whenever I had to talk to this person, my stomach would turn. In our last conversation, he stated he was going to drive to the collision center to verify what was going on to review the cameras and pictures. I informed the collision center he would see them, and they were expecting him. He never showed up, and they started the work since other repairs were needed. He finally called the collision center yesterday, March 25, 2023, and said he wanted to see the damage, and they told him they completed it on their end as this was almost an entire month of back and forth, and I needed a car. He got mad and started yelling at the workers. This was highly unprofessional, and Jose, the owner of Checkers, told me I should have gone to him and he could have also fixed it. HONESTLY, THIS IS THE WORST EXPERIENCE OF MY LIFE, ESPECIALLY AFTER BEING IN AN ACCIDENT. IF YOU EVER HAVE TO GET YOUR CAR TOWED, DO NOT LET CHECKERS BE THE ONES TO TOW YOUR CAR! read more

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Too bad I can't give them zero stars. They sent a flatbed to get a car in an underground garage. That meant we would have to get the car out of the garage, and my friend was eight minutes away with the key. I had to call for another tow. When AAA told me it had been assigned to A Checkered I called A Checkered to let them know that they had sent the wrong vehicle and, in spite of that, we could have handled the problem if their driver had been willing to wait another three minutes. They responded by canceling the tow without informing me. I want the concession for renting ice skates in hell the day A Checkered provides decent service. read more

AAA sent me A Checkered Towing when I lost my car keys in Long Beach. The driver was so helpful and very friendly and easy to work with. Service was prompt and they were very honest about the availability of their trucks. No false timelines or promises. They told me they couldn't move my car until the next morning. The next morning- as promised, I had someone come and tow my car. I appreciate the honesty as well as the promptness. I will definitely use them again (although I hope I don't have to ) read more

I have Triple A membership and I needed to be towed home. They assigned me to this company. I got several messages saying the driver Frank will be arriving by 11:20pm. By 1145pm still no Frank so I called back to see what was going on. They said frank canceled the call and will no longer be showing up. That was very rude Frank. Do better! Negative zero from me. read more

So conflicted. My technician was super friendly and quick. I had a flat on a rental and used the enterprise rental company roadside service. The technician charged me On-site, cash or Venmo only, and said the receipt would be included in my rental car bill. The enterprise service agent told me I was responsible for the bill. Turns out Enterprise charged me for the service and the technician scammed me into paying twice. Terrible. I had a feeling when he wouldn't produce a receipt that I was being scammed. read more

A Checkered Towing - Towing Near Me - Long Beach, California

This guy was trying to force us to take MY CAR to a car garage and leave it there for 2 days and then pick it up so HE CAN GET PAID. He didn't want to take it to the auto body shop NEXT to our house so he drove off. He came back 10 mins later agreed to take the car to the shop then dropped it off in the middle of the street. He didn't care that we were in an accident - HE WANTED to get paid. I called AAA to let them know and I am going to let BEtter business bureau know about this company. read more

A Checkered Towing - This guy was trying to force us to take MY CAR to a car garage and leave it there for 2 days and then pick it up so HE CAN GET PAID. - Towing Near Me - Long Beach, California

Guy who answered phone was rude and didn't seem like he wanted to do the job! Save yourself the time and dealing with their attitude, and call someone else. He was also pushy about paying cash. Seemed kind of sketchy to me read more

Thank goodness I had my AAA card! Checkered towing were the company who was called and Shaun (aka Echo) saved the day! We had a hard time accessing our truck's spare and jack, Shaun had his tools and handled everything!!! He even added extra air to the spare. Just grateful we were not in the fwy when the tire blew out. Thanks Shaun! He was courteous, expedient, knowledgeable, and gave us confidence getting back on the road. Thanks Shaun! Thanks Checkered Tow! read more

Ramon was literally the most helpful, polite, and kind tower I have ever had. He is very understanding and patient. He really embodies great old school customer service. Much appreciated! read more

Terrible service! They kept postponing my tow every half hour. I was supposed to be towed by them through AAA. They never showed up. I received a call from AAA stating that I had refused their services. Which was impossible for me to have done since they never showed up. I waited on the side of the road in sketchy area of Long Beach from 3pm until 9:30pm and they never showed up. read more

Called AAA to get a tow. Didn't get a confirmation from the company for 2+ hours and had to constantly call AAA to bug theses idiots at checkered towing to drive over to me. Regardless if I'm in a safe spot these idiots didn't have the respect or care for others. I'm still sitting here waiting to be serviced. So much for being '24 hours ' read more

I towed my car earlier with you guys and the service was pretty good. I hope to be able to take out the car soon. read more

A Checkered Towing - Towed the car earlier from the freeway Pretty good service - Towing Near Me - Long Beach, California

They accepted a tow from AAA and I waited four hours for them. I saw the tow truck flip a u-turn then cancel the tow!!!! Why did they accept the tow in the first place and cancel four hours later? I called AAA and it's another 3 hours before I can get a tow. Would not recommend. Don't they look at from to location when they accept? read more

I will Definitely use this Company again! Such a great experience, it's one of those situations that can be dangerous if your vehicle stalls on the freeway during afterwork traffic time. Being stuck next to the fast lane and no one will let you go onto the right shoulder as you feel your vehicle is losing power. William the tow truck driver is such a hard working, and considerate individual that represents his company well. I hope he is recognized. Thank You William you get 10 Stars!! read more

Yesterday (09/05/21) my friend's truck broke down behind my apartment building near downtown Long Beach. We contacted AAA to get a tow to his chosen repair garage and there was a miscommunication with AAA that led to an unpleasant conversation with the dispatcher at this company. After this conversation, the dispatcher cancelled the tow truck and told AAA that we made negative comments with profanity about AAA. This was a total lie. We never cursed or said anything negative about AAA, but the dispatcher was incredibly rude and unhelpful the entire time. Because she cancelled the truck, we were stranded for another 2 hours before securing a tow. If this had been a more dangerous situation, our lives could have been placed in danger because of a rude dispatcher who made it difficult for us to get the truck picked up. We are going to further pursue this situation with the Better Business Bureau and AAA. read more

Submitted a ticket to AAA to come and check my battery, although I knew my battery was dead, so that they can do their roadside battery replacement. Since you can't just ask for a battery, they sent out the tech from A checkered Towing and he got here in about 20 minutes. Super quick. Ran the diagnostics and the battery came out close to dead. The tech was not pushy at all, he offered to recharge my battery and seeing if it would give me a few more days or swapping it out since he had stock in his truck. Since I had gone to the dealer for an oil change recently, I knew the battery was dead so opted for the swap. It's honestly cheaper than going to autozone and getting your own battery. Next time you need a battery call AAA or A Checkered Towing to come and change it for you. I'll never change my own battery again after how smooth today went and they even came around 11pm! Thanks! read more

Tonight William saved my friends life. On her way to Long Beach from LA her car cut off . William came out as fast as possible sooner then the ETA. He was so kind and sweet. He managed to get her car towed to the safest spot possible and it was far from easy. Ambitious enough he pushed a giant heavy SUV perfectly into a parking spot , sweating bullets. When finished he said have a wonderful night. I am so thankful for kind people like him . How do you make a stressful situation seems ok. William , I don't know how much they pay you, but you can't put a price on a good heart , and excellent customer service . read more

I used this company for a tow and I was happy with the initial time frame given for arrival. Then I was shocked at how quickly they actually showed up! They treated my classic with "white gloves" Excellent A+++++ Thanks. read more

A Checkered Towing - Towing Near Me - Long Beach, California

This guy Hector tow truck operator who helped us to get my daughter's car towed was really great. He did everything he could to get the job done. It was really hard because the transmission got stuck and the car couldn't move. He went out his way and didn't give until the car is towed to the shop. Need more guys like him . Thank you Hector.. read more

I rarely ever do reviews, but I feel compelled. I am leaving this review for Oshane. HE IS AMAZING. He definitely went above and beyond and helped me in a situation when no one else would. He was patient, determined, skilled, and humble. If you are his boss and you are reading this, he is EXTREMELY valuable to your business. I hope he is compensated accordingly. Thank you for saving the day, Oshane. I appreciate you so much! read more

I contacted AAA to report an issue I was having with my car. AAA dispatched A Checkered Towing to stop by. Oddly, the technician was rude, terse and condescending throughout the interaction, as I stayed calm and patient wile he worked on my car. I understand that technicians experience challenges and frustrations, especially now. That said, to take it out on your customers almost never makes things better, especially when unprompted. The necessary work was done, but I wouldn't work with this towing company again, given the choice. read more

The guy Richard is super rude. Got to my location and asked for the keys in a harsh way, He had not yet arrived at my location when he called me asking for the money of the extra miles that AAA did not cover. Upon my arrival he waiting for the money before he finished his service. Im súper dissatisfied!!! read more

Thankful for A Checkered Towing and Jorge sent by AAA to replace the flat tire on my SUV yesterday morning. I was on my way to a work site, and would been extremely delayed if it wasn't for their super quick service. Jorge arrived about 10 or 15 minutes after I called and completed the job quickly and with skill and perfection in about 10 additional minutes. Very Nice and easy to work with. Thanks for making a terrible situation much more bearable!!! read more

Zero Stars. CHECKERED TOWING company will leave you hanging. How do they manage to stay in business ? Very disappointed that AAA contracts them. They'll have you on the side of the for hours, while giving no text messages or phone calls to let you know what's going on. You'll be stranded & in the dark. CHECKERED TOWING gets 2 thumbs down and zero stars. Off the charts unprofessional. Hopefully you won't find yourself brokedown and in need of a towe in a bad area of town. Hopefully you don't have underlying health issues & find yourself in need of the CHECKERED TOWING company. read more