I was referred to enterprise by my insurance company. I have to say that I had a great experience…read more Billy got us all checked in, was able to offer a free up grade, showed us the working of the vehicle and was friendly as well as professional. Their driver, Alex, that picked us up from Crash Champions to get our Enterprise rental and drove us back after returning the rental was so pleasant. Tucker checked us out and was equally efficient and personable as the rest of the individuals I interacted with. I would recommend this Enterprise service site to anyone.

I rent from this location frequently (almost every month) and have always had a great experience…read more Logan is always super helpful and Billie has been as well. They always have the vehicle I need and I'm in/out usually in about 10 min if it isn't busy. If it's busy, it's worth the wait and has never been more than 20 minutes in my experience.

Went in on Memorial Day weekend to return a rental today and it was so busy, but their team handled…read moreeverything so quickly and efficiently. They were kind and patient and had excellent customer service. Calvin in particular was a gem. Great experience overall.

Time management- Time efficiency…read more Teamwork these are the things that matter most. While we booked at the airport the reservation was mishandled The influx of customers who had reservations quickly came to a halt. Apparently there was a system issue that caused the turmoil. I'm patiently waiting but it's going on an hour now. It's not fun, I'm hungry and it's hot! The staff seemed pleasant despite the transition. This is extremely difficult since my last time visiting PHX AZ- but I am here now settling up with my doubts and to some degree unknowns. "Trust the Process" is what comes to mind. I'll follow suit

Avoid Avis at all costs (just google Avis charging fees and you'll see tons of horror stories). It…read moreseems they charge people and see what they can get away with. Avis lost me as a business traveler (been using them for the last 13 years) and personal vacation for life. If you do rent from them, then take tons of pics in and outside the car while at the rental area before to take it and after you drop it off. They will try to charge you for anything they can (e.g., cleaning fee of $250) and don't do so until 2-4 weeks later. Take pics of the gas receipt and gas gauge after you drop it off too. They charged me when I returned it full and I had to show them it was full via my pics. Now, I'm doing everything I can to pull their contract from my company b/c I don't want my colleagues to suffer as I did.

Customer service sucked 150% I can't believe a employee can't get into certain areas in the…read morecomputer.. bunch of bs if u ask me

Came here on Wednesday afternoon around 1pm. Keandre helped me and was super friendly. He even gave…read moreme a free upgrade. No people in front of me so no wait. Best part was no upselling or tricks like a lot of the Hertz airport employees. He even told me how to bypass the annoying AI chat customer service if I needed to contact them on the Hertz phone number. This guy gets customer service and no issues whatsoever with this location. In and out in 10 min. You do have less selection and the cars are stored in a normal strip mall parking lot. I can't speak for coming here when it's the weekend or more packed. If you have your heart set on the car in your reservation, look elsewhere as the nature of these small locations is you basically just get what's available that day. Go to the airport location if you are very picky about your cars.

At this point, this isn't a one-off issue -- it's a pattern…read more I reserved a full-size SUV (suburban class) months in advance, which is more than enough time to have the correct vehicle available. To try and avoid the usual issues, I even had an executive customer service representative (Laura S.) reach out to this locations manager two weeks prior to my rental to ensure everything was set. None of it mattered. I still arrived and was given a Ford Expedition instead. This has now happened multiple times with different hertz locations, so clearly reservations -- even with corporate involvement -- don't mean much at this location and others. The condition of the vehicle made it worse. It was dirty, worn, three different brand of tires and had over 60,000 miles on it -- not even close to what you expect when paying for that class of vehicle. Here's the part that really pushed it over the edge: I returned the vehicle to the airport location, and somehow I was charged a cleaning fee. That's right -- I was given a dirty vehicle and then charged as if I returned it that way. As an employee stated it's just big and dirt baked on by the Arizona sun. On top of that, trying to contact the location was a joke. Calls were being unanswered or immediately hung up. Between the wrong vehicle, poor condition, lack of accountability, and being hit with an unjustified cleaning fee, I'm done. I've already canceled multiple future reservations in 5 different cities and will be taking my business elsewhere. If you actually expect to receive the vehicle you reserved -- or even a clean one -- I would strongly suggest looking at other rental companies.

Took care of us when fox turned us away ! Best customer service! We were in and out within 10 min…read moreand they even updated us!

After being hit over the head by Fox Rental at the airport. I decided to pass on their $1000.00 a…read moreweek rental and go off site. It was Saturday late and most off site rental places were closed, but one. Avis @ Temple Honda was open to 6pm. Beverly was very accommodating and able to finish the transacting within minutes. She provided us with a Brand new Chevy Cruze with unlimited mileage. Upon my return, I asked her if I could get a ride back to my hotel which was about 6 miles away. No problem, my driver will be back shortly. By renting off site we saved $700 bucks. Awesome!!!

I felt they did a fantastic job on my Mercedes. Marissa was my main contact and she did a great…read morejob of keeping me updated on the progress. I would highly recommend them to anyone for there car repairs

Job well done by Precision Auto Body! A driver rear-ended my vehicle, causing damage to the bumper,…read moretaillight, and other parts. It was such an eyesore. Precision Auto Body took care of the repairs. My car looks and functions beautifully again, thanks to them. They went up to bat against the other driver's insurance company to make sure I had the highest quality parts and repairs. Michael kept me up to date throughout the process, and I am just really grateful to have my car back in my hands. Thank you!

After making multiple road trips down to Tucson and Vegas in the car, when I eventually got home…read moreand looked at the ride, I realized it was gonna need some more TLC to get rid of all the bugs. I do Salem when some heavy-duty grime has hit the car, and it definitely got the job done! They have I believe 4 Bays available to wash, and most vehicles spend no more than 5-10 mins so the wait isn't so bad. The nice thing is the bay takes a credit card, but be advised to monitor your time as you're doing each item, as it will continue to roll and charge after the base time provided. It's pretty straightforward if you've ever used one before. Make sure to actually switch & push stop and cancel on the dial when done. For this recent trip, I spent about $5 & yes, I managed to scrub off all of the bugs in the front and hit on some other areas that the typical car wash misses (unlimited wash one). When I'm done, I didn't stress too much about cleaning the interior or drying it down and just drive it over to the unlimited place and let them deal with it when I have time. The location is important to me and one of the few that offers/has a "touch" approach to cleaning the car at a very low price.

I was in the area and my truck was seriously dirty. This is a decent self service car wash in…read moreTempe. I used the wash bay only but did pull into the space ahead further dry off my truck. Pretty decent value and i was able to finish my full size pickup before the max charge to my c.c. I'll be back if i am in the area.