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Budget Rent A Car System

1.0 (3 reviews)

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3 months ago

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9 years ago

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9 years ago

Slow as hell. I've been in line for an hour now. Amazing how long it takes the rent a car here. Avoid avoid avoid!

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Avis Rent A Car - Scratches

Avis Rent A Car

3.5(29 reviews)
4.6 km

I have been renting from this location for about an entire year now. I've probably rented 15 times…read moreor so. I shoot landscapes, so I'm usually all over the south west! This place is great. It's an Avis and a budget location built in 1. Making it super convenient to choose a lower cost, especially if you're a cheapo like myself. If all the times I've rented here, I've never had one single bad experience. They are usually quick and efficient. Even the guys that work in the back (that make sure you're car is clean and ready to go) are super nice! Barb has always been great! There are times where you will have to wait, but let's face it...people show up when they want to show up! They always make you feel appreciated, and I honestly think that's how real customer service should be. I'm moving soon further in South Chandler, so I pray that the next Avis will be half as good as this location.

Avoid Avis at all costs (just google Avis charging fees and you'll see tons of horror stories). It…read moreseems they charge people and see what they can get away with. Avis lost me as a business traveler (been using them for the last 13 years) and personal vacation for life. If you do rent from them, then take tons of pics in and outside the car while at the rental area before to take it and after you drop it off. They will try to charge you for anything they can (e.g., cleaning fee of $250) and don't do so until 2-4 weeks later. Take pics of the gas receipt and gas gauge after you drop it off too. They charged me when I returned it full and I had to show them it was full via my pics. Now, I'm doing everything I can to pull their contract from my company b/c I don't want my colleagues to suffer as I did.

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Avis Rent A Car - Car has a dent

Car has a dent

Avis Rent A Car - Needs maintenance light on.

Needs maintenance light on.

Avis Rent A Car - Bumper coming off.

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Bumper coming off.

Hertz

Hertz

2.1(21 reviews)
7.1 km•Desert Villas

I've used Hertz in Tempe multiple times and it's usually excellent--about 99.9% of the time the…read morestaff are professional and the vehicles are reliable. But my recent experience was very disappointing due to inconsistent information about Mexico travel insurance. I needed a rental to drive to Mexico for a funeral. At pickup, an associate informed me that Hertz no longer offers the insurance needed for travel to Mexico. I didn't argue--I understood the policy may have changed, and we made other arrangements. Then, about a week later, my friend wanted to travel to Rocky Point (Mexico) and reserved a vehicle at the same Hertz location. I told her what I was told the week prior, and she said she spoke to a live Hertz operator who assured her the coverage was still available. So she went to the Tempe location--only to get the same answer from the same associate as I did. My friend then escalated by calling customer care, and after that, they ultimately approved the rental with Mexican insurance coverage. I naturally became upset about the inconsistency--because when I needed the car for my funeral trip I was told it wasn't offered--I was met with attitude. The associate basically told me I should assume it wouldn't be available next time, even though it was provided to another customer just a week later. I'm leaving this review as feedback because customers deserve clear, consistent communication--especially when we're dealing with time-sensitive situations like travel for a funeral.

Came here on Wednesday afternoon around 1pm. Keandre helped me and was super friendly. He even gave…read moreme a free upgrade. No people in front of me so no wait. Best part was no upselling or tricks like a lot of the Hertz airport employees. He even told me how to bypass the annoying AI chat customer service if I needed to contact them on the Hertz phone number. This guy gets customer service and no issues whatsoever with this location. In and out in 10 min. You do have less selection and the cars are stored in a normal strip mall parking lot. I can't speak for coming here when it's the weekend or more packed. If you have your heart set on the car in your reservation, look elsewhere as the nature of these small locations is you basically just get what's available that day. Go to the airport location if you are very picky about your cars.

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Hertz
Hertz
Hertz

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Salem Girls Self Serve Car Wash

Salem Girls Self Serve Car Wash

4.4(35 reviews)
5.4 km

After making multiple road trips down to Tucson and Vegas in the car, when I eventually got home…read moreand looked at the ride, I realized it was gonna need some more TLC to get rid of all the bugs. I do Salem when some heavy-duty grime has hit the car, and it definitely got the job done! They have I believe 4 Bays available to wash, and most vehicles spend no more than 5-10 mins so the wait isn't so bad. The nice thing is the bay takes a credit card, but be advised to monitor your time as you're doing each item, as it will continue to roll and charge after the base time provided. It's pretty straightforward if you've ever used one before. Make sure to actually switch & push stop and cancel on the dial when done. For this recent trip, I spent about $5 & yes, I managed to scrub off all of the bugs in the front and hit on some other areas that the typical car wash misses (unlimited wash one). When I'm done, I didn't stress too much about cleaning the interior or drying it down and just drive it over to the unlimited place and let them deal with it when I have time. The location is important to me and one of the few that offers/has a "touch" approach to cleaning the car at a very low price.

I was in the area and my truck was seriously dirty. This is a decent self service car wash in…read moreTempe. I used the wash bay only but did pull into the space ahead further dry off my truck. Pretty decent value and i was able to finish my full size pickup before the max charge to my c.c. I'll be back if i am in the area.

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Salem Girls Self Serve Car Wash
Salem Girls Self Serve Car Wash - High pressure water to get that tough grime!

High pressure water to get that tough grime!

Salem Girls Self Serve Car Wash - Touch & scrub!!!

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Touch & scrub!!!

Budget Rent A Car System - carrental - Updated October 2026

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