Aaron has great communication. Gets the job done. And is always nice and professionalread more

Renne is very nice and honest. Did a great job. Have a…read morewarranty. Scheduled fast. Came on Saturday.

I've been using Arizona Pest Control for about 2 years now. I had roaches coming in from my master…read morebathroom and almost lost my mind. I called three companies for quotes. AZ Pest Control did the most comprehensive inspection of my home and told me where they found a colony outside that was making it's way into my house. I hired them immediately and they sprayed inside, outside, and come by every other month to spray, granulate the grounds, and check any other issues. Last year I got a call telling me they saw termite activity outside and I needed to get it treated. Mind you - I did have it treated by a different company the prior year who I'm pretty sure stole my money and did nothing. There was no record of them treating my house which they're required to report to the state. So again I hired Arizona Pest Control. We installed a treatment system and all has been fine since. Communication is great. I know when the tech is coming with email reminders, day of texts, and get emailed the report immediately after. They keep the outside from coming inside which provides my bug phobic self a lot of peace.

Anthony was outstanding! Safety climbed up to our roof and quickly eliminated a large wasp nest. He…read morewas courteous and respectful. A terrific young man!

Del Frederick was polite and professional. He called to let me know he was on the way. When he…read morearrived he was communicative about what he was going to do and what to expect, he asked pertinent questions and listened to my concerns. When he was finished, Del explained the treated areas and made reasonable suggestions on how to mitigate future problems.

This was Del's second visit to our property. He was on time, through, and explained his process and…read morechemicals used. All in all he went beyond expectations. See you next quarter!!

We purchased a home back in spring, and as many desert dwellers know, we tend to…read moreget...critters...around these parts. We've been battling a mysterious pest issue at our new home and have cycled through multiple companies in town who tried, yet failed, to address it. After yet another sleepless night due to the pest noises in our wall recently, I did a Google search in a panic, desperately seeking SOMEONE who could help us finally resolve our problems. Pest Friends is new in town, but their reviews and website - and frankly, incredibly punny name - intrigued me. I reached out to them to make an inquiry and was almost immediately contacted by one of the owners. (Shout out to John for being so awesome!) Salomon came out for a free inspection the next day and we were so, so impressed with his professionalism, timeliness, and friendly demeanor. He helped to identify several areas of concern - that the other companies missed - and also located wasp nests in our roof vents (something that two other companies failed to see or mention). We were impressed enough after our free inspection to hire the Pest Friends to some exclusion work and trapping. Salomon and Darrell came out to perform the removal of the wasp nests and exclusion work and were extremely thorough. They checked every nook and cranny and sealed up the roof exterior, spending 5-6 hours total on the job. (Again, keep in mind here we'd already had two other companies in town do this work, and they caught so many things that had been missed!) Salomon also placed some traps and we were able to bid adieu to several patio pack rats! If that didn't leave me impressed enough, Salomon has contacted us multiple times to follow up & to see if we had other issues. We've been so happy with their service that we cancelled our contact with a bigger company in town and also hired them on to perform our bi-monthly pest spray. (Oh - and they're cheaper, too.) I would highly recommend this company, and Salomon and Darrell specifically, for any pest issues or maintenance. They are kind, professional, and throrough, and scheduling is easy and efficient. The company is small and it's clear they value their employees - and in turn, the employees clearly value customer service and taking care of their clients. We're very happy to be Pesties with this excellent local business.

Not the folks you should use if you have pack rats. Period…read more When we called for rodents in the attic we were told multiple times that they would not remediate or mitigate any intrusions. Okay okay we get it, you only set traps. Great. Anthony came out to provide an estimate ($450), walked the back yard and found a nest above our kitchen window - and didn't check the roof any where else. He told us explicitly they would be out every couple of days to check the traps. His specific example was they'd set the traps Friday, check Monday. Traps set around the yard on a Friday and they came back on Wednesday - five days later after we called about how much time had passed. We also said they were still in the attic. No one checked in the attic, other sections of the roof, got on a ladder, nothing. Rick said that he'd schedule a trap check for the following Friday which would have been 9 days later. That's when we were done. $450 dollars to set five traps and not come back for 5 or 9 days is absurd. When they do come, they check the trap, squeeze in more bait and bail. Five minutes max. It was a waste of time and money. Of note: Mr. Pack Rat came shortly thereafter, checked the roof with the nest and informed us that rats hadn't entered the house there. He checked the entire roofline and found the point of entry on the other side of the house and screened the hole that was in the plywood - something Pest Friends completely missed and wouldn't have done. He came out daily to check our traps, caught multiple rats, cleaned out the nest under the roof tiles and replaced them, remediated all of it until the roofers could fix the damage.

Jesse, our service tech, is a consummate professional; he is always on time and does an outstanding…read morejob. We live in Sahuarita, in a very open area with lots of critters; he always checks in and makes sure we are at ease with all our bug solutions.

Super fast to contact us and get service scheduled. I am please with their pricing and pet sage…read moreproducts. Very polite and professional.

I've been with this company for awhile and, initially service was awesome. The pest control itself…read moreis great. Apparently there are new people in the office and they keep charging a credit card that was supposed to be removed from my account. This has happened 3 months in a row and my calls and emails go ignored. Despite great pest control, the billing department is causing me to terminate my account. Amendment to review. I spoke with Debbie at the local office. Apparently the problem was with the "800" call center. She resolved the issue immediately, corrected the misinformation given by the call center AND flagged my account so future calls go to the local office. So, between Debbie's amazing customer service and Juan's courteous and detail-oriented work as the Technician, I have resolved to stay with the company.

Our experience has been awful! They pulled money immediately, when the service wasn't even…read morehappening for 2 weeks. And going to charge another 300.00 every 3 months. They are so overpriced, we called another company to get a quote for the service we needed and it is less than half of what they charge. They took out 2200.00 we called immediately to get refunded and cancel service, they said 7-10 business days that was 16 business days ago, my husband has called them a couple of times, it took them 10 business days after the 1st call to cancel, to start the process! They say one thing and do another. Very dishonest. We had good service from Jimmy but we will never use them again. So tired of getting the run around and them holding our money for 16 business days!

If you are looking for termite treatment, use Desert Shield Pest Control. Some businesses will…read morewrite their own reviews and give themselves five stars. All of the previous five star reviews for this business looked authentic. I submitted the project, using Yelp, to multiple businesses. Out of all the businesses that the project was sent to for the termite treatment, this was the only one that had a good follow up. All other businesses were like "call this number" or "visit this website". Desert Shield replied, via Yelp, and offered to drop by the very next day and asked for my address. Eric showed up the next day at the agreed time. He confirmed my worries about the lines being termite tubes. He pointed out a few more that I did not see. Eric explained the treatment process, gave me a quote, and had me scheduled via text by the end of the day for him to return for the treatment. The quote for the service was far cheaper than what my buddies told me they paid for similar services. And yes, this treatment comes with a five year warranty. They had to drill through a couple pavers to do the treatment. Eric placed the drill holes in the grout lines to better hide the holes. While it is pretty impossible to completely hide the holes after they're filled, I think he did a heck of a job and gave a great effort. Time will tell about how good the quality is of Desert Shield's product and process. However, I feel pretty confident I trusted the right guys for my termite treatment. Their previous reviews did not lie. This company was punctual, incredibly friendly, appeared knowledgeable, arguably cost effective, and communicated efficiently and without stress. I have already told friends and coworkers to let me know if they need termite treatment so I can refer these guys. If you are searching for termite treatment, your search is over. Side Note: If you have a project that needs to be completed, use the Yelp "project" service to send multiple requests and get messages back from multiple businesses at once. It makes life a lot easier.

Recently we noticed the typical Subterranean Termite tubes and Rodents everyone in Arizona has to…read moredeal with to prevent damage to dwellings and outbuildings. We used Yelp as a resource to help find a pest control company that uses methods to deal with termites and rodents without posing harm to pets and other wildlife. Desert Shield Pest Control is the company we went with after reading their reviews and analyzing reviews of other pest control companies. I scheduled an appointment with Eric to evaluate our situation and get his recommendations regarding an effective treatment plan going forward. He arrived promptly within the agreed-upon service window. We showed him what signs of pest intrusion we'd noticed and he explained exactly what he observed and educated us on what steps needed to be taken by both Desert Shield and us to help resolve the situation. Service window scheduling needed to flex the day of initial set-up and treatment from what we'd originally agreed. No problem for us. Glad the work was taken care of on a timely basis. Eric and Gabriel showed up at our home within the new service window. Work was done as agreed upon with professionalism, minimal intrusion and respect for all human and furry occupants. Eric promptly returned to deal with an additional termite tube that popped up during a recent storm and retreated some prior interior drill sites that we ran across (only because we now knew what to look for, thanks to him) at no additional charge. We are grateful for their service. Rolberto expertly did the initial pest and rodent exclusion work to seal gaps on both ends of our double garage door. I wasn't aware what a raceway that had been! Great job! He set traps to capture any that may have remained in hiding or may have gained entry afterwards, but he was spot-on in determining the point of entry. There have been no additional signs of any rodent activity. So much better! Follow-up monitoring requires scheduling a service window appointment for interior access. Rolberto also set up bait stations at key rodent activity areas adjacent to structures, where needed. His follow-up service has been very polite, non-intrusive and great at educating us on the process of how and what he's doing during location, monitoring, servicing and evaluating the effectiveness of bait stations' placement. Cynthia manages key office operations. Texting, emailing and leaving voice mails regarding any questions or concerns and/or following up on any matters that may come up will receive a timely response. I appreciate her assistance. Consider a crib sheet that could be handed out to customers during contract signing on how to set up auto-pay, as well as when and where to expect the arrival of invoices and billing statements. I feel this would have been helpful to me as a new customer. I recommend Desert Shield Pest Control service and consider their pricing to be reasonable for the value received. I personally prefer to hire local family-owned and operated businesses whenever possible, take environmental safety measures and especially appreciate those who choose to help customers located on the east-southeast side. I am grateful for their service.

Fast, friendly service. Straightforward pricing. Technician taught me something about trees and…read moreeven noticed an irrigation leak in my backyard. Looking forward to continued service!

We got pest control for our home after seeing several small beetle-like insects inside during the…read moresummer. Having pets, our concern was having a safe and effective service. Green home answered all of our questions scheduled our service promptly. Our technician identified the pests and treated our home. He showed concern for our cats, by requesting they be placed in their carriers during the treatment, and for a short period following. Cost is reasonable and our home has been free of pests since that first treatment. Our technician always let us know the day he will be arriving beforehand. Also, after the first treatment he has only treated outside, around the perimeter of our home. Our technician, is always friendly and professional. Definitely recommend.

Adam at Bug Stop is honest, straightforward, and there's absolutely no BS, which is rare these…read moredays. He found the real source of the roaches instead of just doing a quick spray and go, and even saved me money on a termite inspection I didn't end up needing. As a woman, having someone come into your home, you really notice when a person is genuine and respectful. Adam was both, professional, authentic, very respectful, and easy to trust. Not gonna lie, he's not bad to look at either, but there's something about an honest man that just makes you smile. Highly recommend.

They used to be awesome when it was just Jason but service isn't good any longer. New employees…read morearen't well trained and getting a hold of anyone is impossible. We hung in there but couldn't any longer.

American Bee Control listened to and responded with a very thorough and informative assessment of…read morethe gathering of bees on my property. They took time, and care, to accurately describe my options. Do not hesitate to contact them in all matters concerning bees and bee removal. Highly recommended.

This review is in response to the 1 star untrue statement from Celeste V. I am the neighbor in her…read morestatement. We have had bee's coming from her home for over a year. The house is vacant and now belongs to the heirs. I found American Bee Control and gave one of the heirs the phone number. They agreed to the estimate for bee removal. Greg advised me that he only gives estimates based on what they might find during the removal. They found 2 hives. They were here till almost 9pm removing the first giant hive. The entire day the bees were dive-bombing and coming after us and our animals. At one point we had to hide in the garage. The heirs were informed it would cost 200 dollars more for the second hive and a return trip. They refused and went off on the bee company saying they didn't finish the job. Instead of working it out there is now a full blown war against American Bee Control with bad reviews. The house and property has gone into disrepair and is vacant, still full of bee's under the house. This has been happening for over a year. Always question a bad review, they are not always true. Sidenote: Greg from American Bee Control talked to me for almost 40 minutes when I was searching for bee removal. We were originally going to pay for the removal. We couldn't take it anymore with the bees. I texted his number to one of the owners and they took it from there.