Esteban came out within 24 hours to remove a wasp nest and treat the exterior of my home. I made…read morethe request after a different company cancelled the night before my scheduled appointment. He was prompt, delivered the services we discussed and most importantly - removed the wasp nest. Professional, quick and great price! I highly recommend this business for your exterminating needs.

Needed small wasp nest removed. Esteban was quick to reply, quoted the best price and came the next…read moreday. Did the job quickly and effectively. Would definitely use again!

Aaron, our service tech, is invariably prompt, thorough and always professional. It is a pleasure…read moreinteracting with him and the pest control service is consistently aces at a very reasonable price.

Very sorry about this; I'd've loved to stay with these guys. Problem is, I'm looking for a…read moreconfident service provider and communications with the company are just too unreliable. Had a regular pest guy, came by like clockwork every month. Took care of the outside perimeter, inside the house, including the garage. Kept his eyes out for Sonoran desert weirdness (like termite mud tunnels, arachnid nests, beehives, rodents, etc). I was happy to pay him whatever he needed because he took care of our home the way I'd do. Unfortunately, he lost his mind and moved to Phoenix, so I needed someone new. Premier had good reviews, so I gave a call. First time was complicated; I left a message at the office, and, after a coupla days, I followed up. Talked with a nice guy who gave me the cell phone number of the tech in my area; I needed to call him. Odd, but OK; he came by and told me how Premier works. Thought we'd agreed that he'd come by every six weeks, letting me know in advance before he shows up. Eight weeks later, I'm calling him; no reply. Reach out to the office again, and it's the same thing: Call a different tech's cell phone and schedule directly with him. Once again, he comes out, I think we're agreeing he'll be there every six weeks, he leaves. It's winter; not a lot of bug or critter activity, so I don't notice that it's been nearly four months since I've seen the guy. I log into my account at Premier's website, and see I'm right: He's not been back. On my account dashboard, there's a place for future visits, but there's nothing scheduled, and there's no way for me to add anything. So, I've gotta go back to calling these guys. Why would I do that? I'll pay their (not inexpensive) fee on a monthly or semi-monthly basis, but I need to chase them? At least three times I've told them I'd like to be on a regular schedule, but it's not working. I picked Premier because their reviews were good and they're veteran-owned. Unfortunately, I value reliability and have to find someone else.

Such an amazing company with even more amazing employees I had the pleasure of being able to be a…read morepart of a team that catered for their convention and let me tell you everyone was so welcoming and very appreciative. It really did make our company. NettieLou catering by chef Shayla Neal an awesome experience. This company seems to be accompanied that I would love to work for and I would recommend to anybody. They're not just a pest control company. They're a family.

Their termite treatment is a joke. Beware. They are out here every month. Literally. Speedway…read morelocation in Tucson. Had treatment on 19th. More termites discovered on the 27th. Sent inspector out on 2nd. They tell me they can't treat again until the 26th. All the while the termite tube is growing out of the ceiling in my bathroom. Horrible service!!!!!! They won't even return my call.

I've been with this company for awhile and, initially service was awesome. The pest control itself…read moreis great. Apparently there are new people in the office and they keep charging a credit card that was supposed to be removed from my account. This has happened 3 months in a row and my calls and emails go ignored. Despite great pest control, the billing department is causing me to terminate my account. Amendment to review. I spoke with Debbie at the local office. Apparently the problem was with the "800" call center. She resolved the issue immediately, corrected the misinformation given by the call center AND flagged my account so future calls go to the local office. So, between Debbie's amazing customer service and Juan's courteous and detail-oriented work as the Technician, I have resolved to stay with the company.

PLEASE READ before hiring them! this is one of the worst…read morebusinesses and scams. - they ask you to sign a digital contract that in the find print says your buying the traps not renting them . - they didn't give me keys to the traps - they sell you on a $95 a month and then charge $2k on traps ! - there is no actual number to contact the physical store and when you ask for names, last names or any information on anyone who works there they refuse to give any information out or straight answers ! - save your money , don't fall for there sales scheme where the representative NEVER MENTIONS the traps are yours and that they are being purchased. - it's awful what this business does !

My brother had a serious infestation of rats & mice. I called Guillermo and he took care of…read morebusiness! In a month, with 3 days/ week visits this crew took hundreds of vermin out of the house and nearly eliminated the problem. We're very pleased with how quickly the numbers decreased; these pests multiply rapidly and exponentially! We may continue with weekly service for a short time to insure the house is safe and healthy. Working with Guillermo and his crew was a pleasure; they were professional, pleasant, efficient, and effective. They communicated well. The whole experience was very positive, and we so appreciate the service they provided, and the knowledge and skill they brought to the job!

Jesse was great! very kind and did a very thoro job. He also informed me that Bulwark is pet…read morefriendly company. I am a happy customer and I'm excited to recommend Bulwark to friends and family in need of services.

I saw my neighbor getting service from Bulwark, it was not time for my service yet, but the last…read moretime my guy was at my house I was out so I wasn't able to get the little bug traps they put into the garage. So I went out today and spoke to Cody about them and he brought them over when he was done with my neighbor. He gave me some good information about my termite warranty as well so I will take care of that when its time. Sometimes when you grab service people like I did they are busy and you can tell when its inconvenient for them. Not so with Bulwark, their guys are pleasant and offer good service and are happy to help.

Just a referral service. Referred me to Terminex. I'm waiting for a call back. Pretty deceiving…read more Should be more transparency.

This company "CIVANO" is not actually. They transfer you to a variety of companies when you call…read moretheir number.

I have had this service for 5 years in another house I owned in Catalina. When we bought new home…read morein Marana recently we called them again. Just for fun I called 2 others to bid on it. Not only were prices very good with Truly Nolan but they understand the bugs in Arizona like no other. They were the only company to get rid of termites in my other home. Also they care about your pets and what keeps them safe. Call and ask for Leo and tell him Lana sent you and he will see you get the service you deserve!

The short version: Truly Nolan is a cheaper option but with a lot of hassle and problems. They…read moreeventually almost finished the work but not without leaving behind a lot of mess and putting me through a lot of unnecessary hassle- also lied to me. Detailed review: Technician Eric: 1 star - messy, no communication, lied, did not complete work, sat in his truck for over an hour wasting company time when he showed up far far before agreed time. (The 1 star is because he tried to tell me my husband lied to me) this is extremely disrespectful. Technician Jesus: arrived at wrong time, but Finished Eric's job - left a bit of a mess and splashed poison on my furniture-and did not knock down the termite tube as promised- 2 star ( I would have given 5 star if he had not left the tube up and if he had not sprayed termite poisoning liquid all over my furniture for my cats to possibly lick) Andre the inspector: arrived at the time promised - was thorough and informative. Very pleasant and was kind- 5 star Rich the Manager: resolved issue with Eric and Jesus - did not reply to texts very well, tried to make excuses for his employees (Eric) did however apologize and take ownership of the issue and eventually made sure the work was completed (minus the termite tube that was never removed even though he said multiple times that he would make sure it would be done) - 4 star Scheduling Reps - 1 star as they always messed up the date/time and even added us for dates and times we never even discussed with them. The company as a whole - 2 star . Good price , poor work, poor quality of work, management did make it right in the end. The customer service reps messed up our appointment every single time - and even added appointments that we never asked for- very chaotic and disorganized. Every time I called to ask a question or confirm the appointment I was told that "something went wrong with the schedule"- even the manager seemed to struggle with having Jesus arrive at the time that Rich OFFERED to me. One of my plants was almost killed by Eric and he left a mess everywhere- also did not complete his job- when I called customer service to get him back out all 3 people ( Andre, Rich and Eric) called me . However Eric was the only one who tried to convince me that he did not need to come back out to complete the agreed upon work and even went as far to tell me that my husband told him that he didn't need to do a section ( the section that was the most important and the whole point we had had then out to fix!) after double checking with my husband we discovered that Eric was bold face lying to me and we lost trust very quickly from then on. Rich was kind enough to send a different Tec (Jesus) out to complete the work - however still leaving a mess and poison on my furniture and still left the termite tube. Would not recommend for the hassle- Truly Nolan is cheaper by far but we learned that "you get what you pay for" cheep in this case also meant poor work and messy work left incomplete. Would not recommend. At this point I'm just gonna take down the termite tube myself - clean up the poison off my furniture so that my cats don't die- put back my plants that Eric moved all around the outside of my house - and rescued the plant Eric shoved a rock on- not worth the hassle to call them yet again.

Highly recommend this company for dealing with termites…read more We discovered a termite infestation that had apparently been going on for at least a couple of months. We called this company and the owner of the company (Erik) came out right away to take a look. He was very efficient and explained this extremely well. He was able to return a few days later and get the work taken care of in about 3 hours. My mom is quite elderly and has trouble understanding things, but Erik explained things well so she was reassured. He had a great way of dealing with her (and me). I was very impressed with his work and his work ethic. He wasn't pushy or hypey. Did a great job - high quality. Great to work with him. We purchased the 5 year plan which was quite reasonably priced and will use him again when it's time.

Eric has been great to work with. We are tenants who rent and we had worked with a different pest…read morecontrol company selected by our landlord at random to address a German cockroach problem and it was NOT working. I cannot handle bugs and after the cockroaches, we started getting mice. I respectfully, but firmly, told my landlord to find someone else and she found Desert Shield and thank goodness she did! Eric came out and immediately found the issues, let us know what we, as tenants, could do to help address the problem(s), sprayed, put out traps, and glue boards and set up repeated visits. He is communicative, timely and very responsive. He's respectful, friendly and incredibly helpful. Even though we are moving to a new home, hopefully without bringing any bug buddies with us, we are taking his contact information, because I won't be calling anyone else for pest control while in Tucson.

We have been using Budget Pest Control for over a year now and we are very satisfied with their…read moreservice. The technician, Bob is amazing, always smiling and very thorough. I highly recommend Budget Pest Control!

2 traps were placed by the attic entry NOT by the HVAC where the mice droppings were discovered…read more The contract says 4 to 6 traps. You need a young, slim guy to place the traps. The HVAC is an awkward place, but even I have been there and I'm 82, so there is no excuse. The contract says 2 or 3 outside traps. I only got one. The guy was supposed to see me on Fri AM 12/20 but didn't show or call. I'm probably wrong but this doesn't look like an adequate job and certainly not worth $425. I've been a customer since 4/22.