Enterprise on North Fraizer is becoming my favorite place to rent again. This location has the best…read moreBranch manager "Deon " with an amazing staff, Last Friday on July 17, 2026 I booked a rental online and called the branch for a courtesy pick-up. I spoke with Deon and he sent over "Miranda " it was great seeing Abbie again, as she assisted me on my 2nd rental. I only needed to rent for 1 day. I returned the car on Saturday July 18th I seen that they were busy, however " Deon, Branch manager "stepped in and offered to give a courtesy ride back home as I just live less then 3 mins away. I highly recommend Enterprise on North Fraizer! I look forward to booking my 3rd rental in Aug. I can't wait to see the "Dynamic North Fraizer Enterprise Team again!!!!

Lance Carlisle, help me with my rental... Very courteous, professional…read moreQuickly got me in a rental car! Explained everything walked me through the process! Good to go! After dropping the rental back He took me back to Gullo Ford to collect my vehicle! Five Stars severs!!!

rented a car for 1 way for conroe to plano tx picked it up 5:oo pm turned it in 10:00 am next…read moremorning no trying to charge me 330 more dollars a month later said it was not one way complete BS that is Theft!!!!!

Have returned cars here 3 times. Every time while inspecting vehicle back has been beyond being…read morethrough. They are looking for anything and scratches, 1 time tried to blame me for it but I took pictures when I took car. They have to inspect but is almost a witchunt. Where I used to live they were always so pleasant and when I took a car back always offered a ride back home without me asking. Now I'm less than 5 miles from this location and when I ask for the possibility or a ride home they look at me like I'm requesting heaven. They don't have to do it but the way they look back and say no leave a bad taste I won't be asking again and possibly not returning a car to this location. Enterprise is a great car rental company but some employees like the ones I've dealt here can drag them down.

scammers with "holds" you have to refute to get taken off your card. Stay away for your peace of…read moremind.

we have been a long time customer. Went to Avis to rent a vehicle and mentione that I have a 35%…read morediscount offer. The person who waited on me said, well, we have vehicles avaiable but to get your discount, you will have to arrange the rental on line. So I sat on the seating in the office and proceeded to make an on line reservation. The online service said no vehicles available, which I knew there was. I relayed this to the employee working the desk, and she said, nothing I can do about that. Offered absolutely no help at all and could care less if I rented a vehicle. I walked out, went home and signed on to Enterprise on line and within minutes had a car reserved at a lower rate than Avis. When I went to ENTERPRISE to pick the vehicle up, it was quite a different experience. The ENTERPRISE representative was professional, unlike AVIS. I was in and out in a matter of minutes. We will never ever rent for AVIS again. Enterprise is leagues above AVIS. Glad to have had the option to elect ENTERPRISE!

This place is the ABSOLUTE worst rental car provider EVER. Call them over 1,000 times in a week…read moreperiod and can never get anyone on the phone to support a busted up rental vehicle. Called corporate to file a formal complaint and takes forever to get through the automated bot system for a live person. I will NEVER use Hertz again in my life. 1 star only because I had to put something to move forward with this post. Hertz is VOMIT

This location never answers the phone (I called 11 times) and when you go in person everyone is…read moreextremely rude.

I was offered an upgrade on my car rental because thr no didn't have a smaller car which I was…read morehappy with a upgrade without extra charge and it was a beautiful blue 2026 Malibu with all the perks. They communicate with me making sure I was happy with the car and everything was communicated up to the drop off on the car so I would highly recommend Enterprise at this location !!! didn't have a smaller one which I wanted and they didn't charge me extra. It was a beautiful car 2026 Malibu with all theú

Subject: Kudos for Excellent Service…read more Dear Keyana Bourda I wanted to take a moment to commend you on the excellent service you provided during my recent Rent-A-Car experience. Your assistance and attention to detail made the process smooth and enjoyable. Thank you for your great job! Best regards, Rivera Lachele

Had a great experience at Enterprise. Jalisa was very…read morehelpful and professional. The car was new, nice driving and clean. As a nice bonus, Kevin gave me a ride home after I turned in the car. Suzanne M

I have rented from this branch three times, and every time branch manager Alejandro Vega has…read moretreated me with open contempt. He rolls his eyes at me, never says thank you, and carries a nasty attitude through the entire transaction. I learned to avoid him and ask other employees for help. I've also paid attention to how he treats other customers. I've watched him with white customers and Asian customers, and I've never seen him treat them the way he treats Black customers. Every time, it's the Black customers who get the attitude, including me. This time he refused to let anyone else help me and made it his business to handle my rental himself. Here's what happened. On September 17 I rented a car for a one day trip to New Orleans to visit my cousin in the hospital. I returned it overnight with the fuel two bars under full. I have never smoked. I have asthma, so smoking isn't something I could do even if I wanted to, and on top of that I'm having my tonsils removed next week. The next morning I came back for a phone I'd left in the car. Vega told me the car smelled like smoke and that I would not get my $300 deposit back. I smelled the car myself and there was no smoke odor. When I asked what he smelled, he refused to discuss it. He charged me for fuel on top of that. As I walked toward the branch to file a complaint, he cursed at me and told me not to come into his branch. I asked to speak to his manager. He said he was the branch manager, that it was his store, and that I could not rent there anymore. Then he threatened over and over to call the police on me. Enterprise, this man took $300 from me with zero evidence, banned me from renting, and threatened me with police for trying to report him. He has no business managing customers. I've escalated this to the regional manager and I expect my deposit refunded and this manager held accountable.

These girls are the best. Very accommodating, always friendly, and they go above and beyond to make…read moresure you're taken care of. Amy is the owner/manager and she takes pride in her job. I know all this seems like it should be expected but rental car companies by nature are difficult most times. It's different here. In a good way.

My husband made arrangements over the phone with Vicky to have a rental call available when i…read morearrived at the rental location. I was rudely told because my debit card has my husbands name on it that she wouldn't accept it as a form of payment. Because i am out of town and away from home i don't have another credit card on hand. My husband even spoke to her over the phone to confirm the reservation while i was standing there and tried to pay with another card that was in my name. She refused to help or find a solution to the problem and refused me service. I feel this was a blatant gay bashing hate filled person that refused to work with me because i am gay.

Today Hertz Rental in Huntsville went about & beyond on a customer service issue caused by another…read morecompany. Thank you for handling the issue professionally. I highly recommend using Hertz Rental Car on 11th Street. Definitely 5 stars.

Jamie Esters, was personable, accommodating and very helpful. Small town care and charm…read more recommend!!!

Best rental car location. We had a last minute rental. It was so easy to pick up and drop off. The…read moreemployees were nice. This was the easiest rental! Take care!

From check in to check out everything was an absolute experience was 10 out of 10 all the agents…read morewere incredible esp the one that helped me even after I left something behind they handled it and it was returned as said love love love my experience with enterprise