I have been looking everywhere for good quality bathroom rugs with no success. I saw these guys…read moreonline and drove over there to see if they could help me. It took them less than two minutes to come up with exactly what I was looking for. The fact that they were warm, friendly, and enjoyable to speak with didn't hurt either.

This is the review I posted on trusted pilot, thought I would share here. Given that the overall…read morerating for Ballard designs on the site is a 1.6 given my customer experience, I'm not surprised. I've been longtime customer and am extremely surprised. Furthermore, it doesn't seem like the company needs any advice since the rating is so incredibly low. I'll see if this gives me a better outcome?!? I used to work for a big name consulting firm doing operational reviews of companies. This one has a lot of symptoms and cracks that should be looked at. Here's my experience. I ordered a rug from the store in West Palm Beach. The sales rep there told me I could check my rug delivery on the Internet. I never received an email informing me of a tracking number so after several weeks, I called the store, was given one and told that the ship date was February 26 having been to the store in January. February 29, I checked the website and all it said about the order was that it was in process. So I called. The first thing the automated system told me was that I did not match my phone number but yet the correct phone number is in their system. So I spoke to a customer service rep and they told me the order was canceled. The reason being is that my credit card did not go through. I had the previous week had some fraud on my card and it was cancelled. Despite that happening, I received no email or phone call notifying me or to rectify the situation. When I spoke to the supervisor, he said invariably the email was in my junk or spam folder, and I told him that that was not the case. I receive tons of marking emails but yet not one on the status of my order at any time. The customer service rep said items now are on back order. however, the supervisor said they had a few in stock. I was put in the queue. I inquired as to how I could be put first in line in the queue given the situation and non communication. No can-do. This company needs to look at their operations and see where the cracks are and correct them. Very very disappointed.

everytime i go into the west palm beach location jasmine is always a helpful hand she always goes…read moreout her way to find the items for me super respectful to me and super helpful

I didn't know what Ollie's Bargain Outlet was until I had checked out some options for outlets to…read morebuy books. I happen to be in the West Palm Beach area meeting a friend for coffee and stopped by this Ollie's. Good timing. It's a pretty big outlet with lots of affordable options on new items. I will say the book selection here is quite nice. I saw a lot of cool books that I would definitely buy. I have way too many books as is, so I didn't need to buy that many more. Ha. The prices were fair and a really good deal. They have another location in the Delray Beach area as well. Unfortunately, they don't have any Ollie's locations closer to me, but that's ok because I don't need to spend more money on BOOKS!!! This was a good find all in all and I'm glad I got to stop by and check it out. They sell tons of other stuff too but I was laser focused on the books during this trip.

I went to Palm Harbor Boutique looking for a host/hostess gift. The salesperson greeted me and…read moreasked if I needed any help. When I said I was just going to look around, she didn't hover. When I asked her some questions she was very helpful and pleasant. I found a gift and she wrapped it beautifully. I also found a little something for myself! The prices were reasonable, I was just hoping for more variety. I tried to give them 4 1/2 stars, but not sure how to do a 1/2.

Palm Harbor Boutique is a breath of fresh air and the perfect place to get lost in some quality…read moreshopping. The owner, Taylor, is so helpful and attentive. She helped me pick out several gifts for my mom and did the most amazing job pairing items. She provides an amazing service for her clients and always stocks the most adorable speciality items. This is a great shop to stop in if you need a housewarming gift or just something cute for yourself. Taylor's husband is often in the store and he is just as helpful and can really provide amazing feedback to help you stock up on gifts for the men in your life! If you are in the area, stop by and check this place out. And, even if you're not local (like myself), Palm Harbor Boutique is on Instagram and will ship to you (@shoppalmharbor)!

Coming to the HIVE neighborhood is an absolute experience…read more I loved my time here. Taylor from the children's department was incredibly helpful and gave us some great recommendations. This section of HIVE has a magical feeling to it, with beautiful green castles wrapping around the shelves, and a large variety of products ranging from toys, clothes, to beach accessories all throughout. When Taylor was not with us however, I did feel like every several minutes there was someone different offering to help, which felt a bit repetitive. One of my favorite parts is seeing their Maileg collection!! If you are not familiar with this brand, it is a Danish company that makes the most well-made & collectible children's toys. It would be a disservice to them to try and explain their brand without pictures, as such I recommend you do a quick google search. :) There is also a clearance section in the back corner, which had soo many cute items (especially for babies). While we only had enough time to shop at one area of the store, the bakery appears to be a massive success as several people recommended going on our way out. I'm coming back for you vanilla cupcake. ****** As a first time visitor it was *almost* overwhelming to see how large and busy it is, but can confidently say I'll be back to continue exploring. There is complimentary Valet Parking, which is helpful as self-parking is pretty limited. Come with enough time to explore (if possible!). Each section is unique & thoughtfully designed. On a last note.. If you are like me, hypersensitive to the music that is played in restaurants/shops, you'll be elated to hear there is no repetitive or overly loud music playing while you shop.

The HIVE has two buildings - one is this home decor gift shop and the other is a cafe. This is my…read morekind of store. Found these books that when you open them up they are actually old school games like scrabble and candyland and not cheap with a set of 12 for $600 and on Amazon for barely a discount. So many different rooms and everything was displayed beautifully with staff there to help. They had a toy room for kids upstairs with stuffed animals and random games. How did i never know this place existed? Off to the cafe next door.

Great options, a lot to choose from. Great prices. Staff was very friendly and eager to help.read more

Low quality products. Took just two weeks for a kitchen sponge holder to start rusting!…read more Unfortunately this site doesn't seem to allow me to upload a photo of the disappointing product. Once and done for me, it makes NO SENSE to spend good money on inferior products at Home Sense.

This shop offers a Wide variety of unique home decor and gift items, many created by local artists…read more Friendly and helpful service. Check this place out!

Love to stop in and see what's new...always find something I just have to get...everyone is super…read morefriendly and accommodating check it out you'll be amazed

If you're looking for quality artificial plants this is the place. The owner was super helpful in…read morehelping me pick the right plants for my project. You can also have them make something for you.

From the owner: Palm Bungalow is a West Palm Beach shop specializing in luxury faux trees, lifelike orchids, custom…read morebotanical arrangements, and distinctive planters. Visit our Antique Row showroom to explore palms, olive trees, florals, succulents, and decorative vessels, or work with us to create a piece suited to your space. We help homeowners and interior designers bring lasting greenery to residences, condos, and commercial interiors throughout Palm Beach, Jupiter, Delray Beach, Boca Raton, and beyond.

Amazing showroom! It has a wide variety of accents, furniture, wall art and lighting that makes it…read morea very pleasant and inspiring place to shop. Great settings and staff as well.

From the owner: Interior Design, Home Furnishings and Accents.read more

I visited the RH Rooftop Restaurant during a weekend trip to West Palm Beach, and the entire…read moreexperience was exceptional. The architecture and design of the store are stunning, leading up to a beautifully adorned, ornate rooftop dining space that sets a premium atmosphere. The culinary execution and service matched the environment perfectly. Our server was highly attentive, pacing the meal flawlessly. The Food & Wine Pairing: The Main: Ordered the warm, buttered lobster roll and added the optional 15 grams of Kaluga caviar. The execution was superb; the lobster was sweet and perfectly cooked. The briny brightness of the caviar provided a precise counterpoint to the rich, warm butter. The Sides: Served with excellent, well-salted french fries accompanied by ketchup and a high-quality aioli. The Wine: Paired the dish with a Grüner Veltliner, which had the exact acidity needed to cut through the richness of the butter and complement the seafood. The Dessert: Finished with the strawberries and chantilly cream. The inclusion of fresh vanilla bean flecks in the cream elevated a simple classic, making it a light, refreshing palate cleanser to end the meal. An exquisite experience from start to finish. Highly recommended for both the atmosphere and the precise execution of the menu. The value is definitely there. I will absolutely return the next time I am in the area.

The food was great. A little over priced for what I ordered, but the service and ambiance was first…read moreclass

I'm not surprised by the low ratings…read more My husband and I went to return a piece of artwork which was purchased less than 2 months ago. I did not have the receipt as I was intent on keeping it. However it needed a wire cable to hang it and it took me some time to finally purchase one. When I went to hang it, it started to shift once I let go. Turns out one of the screws holding the bracket on one side was completely hollow underneath, and it's a pretty heavy piece so I didn't feel confident about it hanging only from one screw. Also, it was only then while it was inches from my face that I noticed there was a piece of human hair within the piece. The manager first said there's no price tag but there was one and the price is also clearly marked by them. He then refused to take the item back for a store credit refund, stating the tag showed it was over 3 months old and the item is being returned damaged. I stated the date on the tag does not mean it was purchased 3 months ago, only that it was placed into inventory 3 months ago. Clearly the damage was not anything that was done by me, especially given how the the screw literally fell out when the cashier took the piece. It is a manufacturer's defect period! I guess they are trying to stop frivolous returns but this is not the case. He refused to give me his name as I said he is probably the worst manager I have ever dealt with and that I intend to go to corporate. If you think managers like this will keep customers, you are very wrong! I spend thousands of dollars in your stores but now I will think twice. I don't have his name as he refused to give it to me, but look for a miserable bearded whale and you'll know who I'm referring to.

We went in before heading home from West Palm Beach and found lots of adorable things. It is…read moreHalloween so they has adorable dolls which look like little witches, kitchen towels and little bakeware which is perfect for my cooking needs. I found this adorable curly haired witch ($8) who I simply needed to add to my home and there were two small bakeware for Portugal which I love! (and they were only $5 each!) The only downside was when I went into the bathroom the faucet was not working in the larger stall which I did not realize until I had fully soaped up my hands. Happy we made a quick stop before heading home because now I have more home decor which I did not realize I wanted.