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    Budget Blinds serving Plano

    4.0 (1 review)
    Closed 9:00 am - 6:00 pm

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    Services - Budget Blinds serving Plano

    Blind installation

    Window treatment installation or replacement

    Motorize existing window treatment

    2 More Services

    Window treatment removal

    Window treatment repair

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    8 years ago

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    Read Design Window Fashions - Hunter Douglas Provenance Woven Wood Shades in Dallas, TX

    Read Design Window Fashions

    (12 reviews)

    When my parents came to the store location, they met Julie Reed who was very pleasant & had a warm…read morepersonality. My father was purchasing new drapes for their house per my mother's request. The total came to around $5,500. Julie came to the house several days later to do the measurements & at that time she didn't advise them of when the drapes would be ready for install... okay cool, because it's difficult to estimate when that vendor will have the product ready. On the day of the install she called to advise us that the installer was having an issue at the customer's house before us & couldn't make it that day. Okay cool, totally understand. The guy doing the install came on 8/13/24 & arrived 15 minutes before she told us that he would be there which we appreciated. During his work process, he discovered that the measurements on one of the two sets of drapes was off by 1 ¼ inches & advised my parents that he would need to have it sent to the seamstress & should have it back in about a week. Okay, so Julie screwed up when doing the measurements... no biggie... we're all human. Here's where my complaint comes into play... now you would think that since my parents were dealing directly with the owner of the business that she would have called my parents to apologize for the inconvenience, right?!?! Nope... no phone call or even a text message from her. So today * 8/22/24 * I asked my mother if Julie had contacted them with an update. Nope. No attempt at communication. Now my parents are both 79, have a passive personality, & do everything possible to avoid confrontation so knowing this, I knew that I needed to take over the situation. I called Julie at 4:15 & was told, "Oh the guy is coming to install the drapes tomorrow!" I replied, "umm... TOMORROW?!?! Don't you think you should have contacted us to let my parents know?!?" "Oh yeah, I guess I should have called." "Julie, are you serious? So, if I hadn't called you today then the guy would've just showed up tomorrow to do the install & what if we weren't home?!?!" At this point, I let it be known via the tone of my voice that I was aggravated. She stutters & tells me she's driving & doesn't feel comfortable talking to me on the phone while driving. I told her that tomorrow wouldn't work for us since we have several appointments & that she needed to call me back so we could discuss this further. It is now 5:10 & she hasn't called or texted me yet. I know this is long & I apologize, but I felt I needed to provide all the details so that the people reading this understand why I'm saying that Julie's lack of customer service & appreciation is pathetic. My parents spent $5,500 of their hard earned money with Julie & she cannot make a slight effort to ensure that my parents were satisfied customers?!?! So, IMO, if you have a busy schedule & you value your time, do not do business with this place.

    I had new wooden shutters installed in every window of a very large house and overall they look ok…read more The communication throughout the entire process was poor. The installation was subpar at best. They hung 2 of the shutters so close to the door handle I couldn't get my hand on the handle. They came back and moved those two after not showing up several times when promised. Now the shutters and doors each have several visible nail holes. Also some of the shutters keep opening because they aren't making adequate contact with the magnet. They also seem very loose. I don't recommend.

    Southwest Interiors Window Coverings

    Southwest Interiors Window Coverings

    (51 reviews)

    Lakewood

    SW Interiors truly went above and beyond with a shade project in my home. I originally purchased a…read moreset of light-filtering panels a few years ago, but had a contractor recently damage one of them. When it came time to replace, David made it a priority to ensure the new panel matched the look and feel of the existing one. He not only covered the additional cost involved in making that happen, but also added valances to address a mounting gap caused by a change in manufacturer. As a result, my shades were not only restored to their original quality, but the overall design now feels even more chic and elevated than before. The solution David provided speaks volumes about the integrity of his company. I will absolutely be using SW Interiors for future design projects and highly recommend them to anyone in the market. 10/10. Thank you, David!

    I ordered my plantation shutters from here and absolutely love them! David is who I worked with,…read moreand he provides excellent customer service. He showed us multiple shutter samples and addressed our questions to ensure we felt comfortable and ready with our purchase. He made it very convenient for us by working around our schedules for consultation. David also provided nice temporary paper blinds to cover our windows until the shutters arrived. The shutter and blind prices are comparable or a bit better than other competitors. However, I chose David because of word of mouth through neighbors/friends and am happy with the turnout. Overall, I'd come back for other blinds/shutter needs from here.

    Budget Blinds serving Plano - blinds - Updated May 2026

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