Best selections on quality pet food staff is extremely friendly and knowledgeable on what's best…read morefor your furry family members two thumbs up

This review should be for the Adventure Pets in Mandeville, not Covington. This was absolutely the…read moreworst experience I have ever had at any business!! My son and I were visiting Adventure Pets in Mandeville and noticed the enclosures were very small and unkept. The Beta fish were in greenish colored water and ammonia build up was at the bottom. A very large rabbit was in an extremely small enclosure, next to an enclosure that was twice as big with rabbit bedding in it where the rabbit could have gone, but it was empty. I viewed the bearded dragon enclosure and was very sad to see no water and no food, this was also the same in other animal enclosures. They were small dragons and they wouldn't go through a whole bowl of greens and water in a day. I said something to an employee (and I said it in a calm, even tone) who said they must have eaten it all. the water and food dish had a black residue at the bottom that looked like a moldy consistency. When the employee went to get the water dish he said, "Well move so I can get the dish out!". I said to him, "That wasn't very nice. Y'all don't keep your enclosures very clean, his response was "well then walk right out the front door". He was very disrespectful. On our way out the door, I saw an older man who I thought might be the owner, as I am now learning, he is the owner's husband...others have complained about him. I said something to him about the employee being rude and what he said to us and the tanks being a mess. He told us to show him. We went back there with him and the young guy who got the water. Started saying nasty things to my son and IN FRONT OF THE OWNER! The employee then asked my son to step outside to which my son replied, "I'll step outside with you!" Then the employee said, "Get out of my face" My son wasn't even standing close to the employee, my son was next to me and behind the owner 5-6 feet from the employee. The owner stood there the entire time and said nothing to his employee about threatening his customers! I was completely appalled!! I signed up for Yelp just so I could report this to others! I plan to take it to the BBB. I could not believe the owner stood for this sort of behavior and talk to his customers!

They're not my normal pet store, and only had my second choice pet food. But they were polite and…read morehad decent prices. The store was well organized but could have been stocked better.

This store does not take care of the fish. Always dead or looking sick. They also have the worst…read moreselection of absolutely anything. Terrible stock and live plants are all dead.

I love watching birds and I love feeding them quality food without filler ingredients. Backyard…read moreBirds store sells quality bird food at good prices. I get a few birding tips as well. Fun little store!

From the owner: Located in the heart of Covington, LA, Backyard Birds & Gardens is a haven for pet lovers seeking…read moretop-quality supplies for their beloved companions. This charming store offers a wide selection of products ranging from premium pet food and toys to cozy bedding and stylish accessories, catering to the diverse needs of every furry friend. Step into Backyard Birds & Gardens and immerse yourself in a world of pet care excellence. With knowledgeable staff ready to assist you in finding the perfect items for your pets, this store is more than just a shopping destination--it's a place where your pets' happiness and well-being are prioritized above all else.

I like everywhere I can bring my little pal - PetSmart is no exception…read more Plus, they always have yummy treats on sale...I loved the Christmas ones; they were so tasty! Freki liked them, too! We always have a great visit, get some pets and hellos, and walk out with something fun for the doggos.

We waited a while to send our dogs back here for grooming, I know, we were burned in the past…read more(twice), but the store is five minutes away, so we gave them one more chance for convenience's sake. We had booked their appointment weeks ago. They sent text confirmations, and emails asking that we give them plenty of notice if we have to cancel. I certainly understand that. They called YESTERDAY to make sure we'd be there (yes, we will). So today, 35 minutes before our appointment time, I was told their appointment was CANCELED BY THEM because of lack of groomers (one called in sick). I asked if another groomer could take them, no, they were booked. Can they revise the schedule a bit? No, they didn't "feel comfortable" doing that (unless I just wanted just baths - no, I can do that at home). Can they accommodate us in any way at all??? NO, they kept repeating that a groomer was out. This was from a so-called MANAGER, BTW. I accept some responsibility for this for being naive enough to think they'd offer better service (maybe they improved?), but no they have not. I honestly don't understand how they stay in business. Well, maybe it's the exorbitantly high prices they charge on products. I wish I could give zero stars. To be treated this way repeatedly is unacceptable.

I get my cat food here. Chicken Soup for the Soul holistic food. The good stuff…read more I'm always greeted and asked if I need anything. Very friendly owners and staff.

From the owner: Specializing in: - Bird Feeders & Houses…read more- Pet Stores - Feed Dealers

Clean tanks and fish are healthy. I drive an hour and a half to get there. Three hours round tripread more

Very knowledgeable young lady in there that was very helpful. Great selection of marine life every…read moretime I go.

Heather has groomed my now 11 year old toy poodle for years. We have trusted her and always been…read morehappy with how my poodle turned out. She never seemed extra stressed when we picked her up. It seemed to be a great situation (the only thing was I never saw Heather when i dropped off and picked up my dog, that was always odd, but i figured she was busy). Anyway, we got a new toy poodle puppy recently. She was 12 weeks old and we figured it was a good time to get her acclimated to the grooming experience. We specifically said our toy poodle (3 lbs at the time) was only 12 weeks old, this was her very first groom. We asked for her to be bathed, trimmed around her face, feet, sanitary area *as tolerated.* We were told our puppy was aggressive, had to be held down by 3 people (remember, 3 lb puppy). She hadn't been completely potty trained at the time, still tried to mouth at hands, was teething, wasn't the best behaved, so I believed it and was embarrassed for my puppy's behavior, over a bath! I had bathed our puppy probably 6 times already since we got her, I had scissor trimmed around her face, brushed her often and even trimmed her nails before. We were completely shocked upon picking up our little puppy she had a completely full groom. Shaved feet, shaved face, very short hair all over, shaved butt - didn't even look like our puppy at all. It was definitely not a puppy trim *as tolerated.* Now we understand why our puppy got so scared and stressed that she lashed out, fight or flight response. She had never been groomed before, she must have been terrified. Ever since then, our puppy is a different dog. She now is very anxious about everything. She had such a bubbly, joyful, easy-going personality. Now she is scared, fearful about so much. We have her in private training now, and the trainer has said she is scared of anything and we have to work in baby steps to even give her a bath again. I am devastated that my now 14 week old, 3.5 lb puppy has been traumatized. We trusted Heather for years with my older toy poodle. We thought she was the best groomer. It is never appropriate to hold down a 12 week old puppy to shave her completely. I wish she would have stopped, so that our puppy would have happy associations with grooming. 2 stars because we really did trust Heather for years, with my most prized possession, a family member. 2 stars because now that trust is broken, our 12 week old puppy was restrained, looks like a different dog, and has a completely new anxious/stressed personality when handled by strangers.

I don't know who groomed my little diva chihuahua-terrier mix, Ms. Harli this morning, but he or…read moreshe did an absolutely amazing job with her. I have to admit, it had been a little too long between baths for her. I truly appreciate they were willing to fit her in right away and although I did not accompany Ms. Harli this time, my husband was impressed by the friendliness and kindness of the staff. Thank you for a wonderfully positive experience. Mostly thank you for your love and kindness, especially towards the animals - as that's supposed to be what it's all about. We will be back. GREAT EXPERIENCE

My store is Mandeville, La. The ladies there r great. They r very helpful and if they dont know…read moreanswer they will find it. Tommy O. Is my groomer. He is exceptional . He does my 12 yr old standard poodle perfectly after a long list of awful groomers. He also does my 1 1/2 yr old Pomsky . I sat by the phone waiting for for is call to say he couldn't do it. Tommy dealt with any issues and he has been back without problems. Both dogs look beautiful after grooming. Highly recommend this Petsmart for all ur needs. Covington is good for supplies. Staff knowledgeable. I have not used their groomer .

So I took my Oreo there for a bath and a haircut they gave me three different prices ended up…read morecharging me almost $40. Now $40 only got you a bath $15 extra to brush teeth $15 extra to cut their toenails and then they told me they couldn't do it. I took my dog to Pet wize $20 and got everything done. Only in Brandon , do they double the price for less work oh by the way, and their products are overpriced. I compared them to Walmart in target and they both beat them on their products for dogs less work. Worst experience I ever have. I guess I'll take that drive to Tampa .

Dis Freki writing for Daddeh, they got so much lovely bones here!!!…read more Daddeh here, he ain't lying - it's a struggle to keep the little dude outta the bins when we visit! Love this store - sure, you're gonna pay more at a local business, but shouldn't you be doing that anyway? ;) Just joshing, you do you. Lots and lots of stuff to see here, you might even get a chance to pet a ferret! I'm always surprised on each visit; it's like I'm finding a new little nook or cranny that holds something cool for Frecklesberg McWolfington to destroy with them big dog teeth in his little dog mouth. Check out their shopper program, too, there are giveaways and sponsored items at a discount, things like that. I mean, really, what are ya waiting for? No pet? That's silly, there are hundreds just waiting to find you at the local humane society (NHS) so you can bring them to Adventure Pets! P.S. Don't forget to check out the in-store koi pond!

Ken and Adam, thank you both for your help and expertise today. You really made my day better, and…read moreI could see you did everything you could to help. I truly appreciate it.