The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Universal repair is fantastic as usual. We utilize them for regular maintenance on appliances to…read morekeep them running well and most recently they were able to repair our ice maker on our subzero. Always so happy they can find the parts to work on our appliances. Two of our neighbors with similar appliances asked for referrals on the spot because they know we have them out every year.

these guys are terrible !!!!!! do not use them !!!!!…read morethey charge over $300 hr. and $110.00 for a fuse poor service !!!

It was easy to get an appointment and Sergiy, the owner, was very communicative and easy to deal…read morewith. He came out promptly and took care of our dryer issue quickly and charges reasonable prices. We are very happy with his service.

Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Denys did a great job fixing our gas and carbon monoxide leaks on our gas dryer due to an faulty…read moreinstall by the house's prior owner. He went above and beyond to access the internal components of the dryer to thoroughly clean out the exhaust vent and sealed everything properly. We were able to get an appointment for the next day which was helpful and convenient. And the front office did share the company's Certificate of Insurance when requested but I had to follow up a second time for that. I would definitely recommend The Appliance Team!

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

I had a very frustrating experience with Wilson & Myers, mostly because of poor communication, lack…read moreof transparency, and concerns about the technician's familiarity with my dryer. From the beginning, communication was difficult. I had trouble understanding the person I initially spoke with, and we went back and forth trying to understand each other. She told me she would call me back, but she never did. When a technician was finally sent out, he openly told me that he had never serviced my type of ASKO dryer before. He then spent about an hour and a half dismantling the machine, removing all four sides. Afterward, I found a straightforward video showing that this particular dryer could be accessed by removing only two sides, rather than taking apart nearly the entire machine. My biggest concern, however, was the lack of transparency around pricing. Their website states that there is an $89 diagnostic/service fee that will be deducted from the total repair cost. I was then sent an estimate with only a total amount and no itemization whatsoever. There was no breakdown of the part cost, labor rate, labor hours, or how the $89 fee had supposedly been deducted. When I called and asked for an itemized estimate, I was told that this is simply how they provide their pricing. The quoted repair was over $360 even after, according to them, the $89 fee had already been deducted. I understand that a stackable dryer in tight quarters may require additional labor, and I have no problem paying fairly for skilled work. What I do have a problem with is not being able to see what I am actually being charged for. I called again to discuss my concerns and even provided the video showing the proper way to access this specific ASKO dryer. I was told that the information would be shared with the technician or someone with more experience with this model and that I would receive a call back. Once again, no one called me. In the end, I paid the $89 service fee and am now looking for another repair company. I would strongly recommend that Wilson & Myers provide customers with itemized estimates showing parts, labor, and service fees, and that technicians be matched with appliances they have experience servicing. The entire experience left me feeling frustrated and without confidence in either the repair estimate or the process.

Alex got back to us very quickly with an initial quote. He went over options with both original…read moremanufacturer and after market parts. He was able to get the part quickly, find a day that worked for us, and was flexible when we had something come up on the original date. He communicated leading up to the appointment, arrived on time, and completed the job within 15 minutes of his estimated time frame. Additionally, he gave his honest opinion throughout on what he felt needed replacement vs repair vs just a good cleaning. Really outstanding experience, will absolutely call him again for any other appliance issues.

Alex was fast, responsive, reasonably in pricing and extremely knowledgeable. My dryer's heating…read moreelement went out, and he was able to quickly replace it and get everything working again. He took the time to show me the work he completed and explain what he had done. Very thorough, professional, and easy to work with. I would highly recommend Alex!

Scam - took over $300…read more Found this place via Nextdoor paid for a diagnostics and the part for my dishwasher. Seemed responsive, wasn't able to come out the first week bc he was sick. I was totally fine with that, I didn't mind waiting or supporting a small business. After I waited for a week I was following up every day just to get an idea of when JR would actually be able to come out, he scheduled and then canceled last minute and then nothing. It's been over two weeks now- it takes 30 seconds to respond to a text at the least let alone schedule an appointment you can keep, no excuse. I've disputed with BBB and asked for my money back. My fault for paying for anything upfront but he seemed nice, use at your own risk. http://www.coloradoappliancesolutions.com/ Colorado Appliance Solutions

Never work with this company! Rudy will take your money and not return calls or messages.read more

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.

They reached out to me minutes after posting my project on Yelp. I was also able to get an…read moreappointment for the same day and they were able to fix my dishwasher. Outstanding service.

I was quoted $200 for labor plus $80 for a part to repair my dishwasher. At $200 I assumed labor…read morewould take several hours. Due to a mistake made by the technician on the first visit which resulted in the $200 labor estimate I was given a $50 discount. Once the part was ordered and received the technician repaired my unit in a half hour. That made the resulting price per hour for labor $300. To me $300/hr is outrageous.

Thank you to Ananda at Denver Appliance Wizard!…read more Our dryer quit producing heat, so I did some research online and through ChatGPT. I asked ChatGPT to help me find a local appliance repair company with great reviews, and Denver Appliance Wizard came up. Ananda definitely did not disappoint! He was professional, knowledgeable, and got our dryer fixed and working properly again. Now we have a happy family--and can finally get caught up on our laundry! Great service at a great price. I would definitely recommend Ananda and Denver Appliance Wizard to anyone looking for a reliable local appliance repair company. Thank you, Ananda and Denver Appliance Wizard!

They've come out to fix 2 refrigerators in my house. One that was bought in last decade and other…read morefrom 30 years ago. It doesn't matter how old they were, he was able to easily identify the problems, clean them out and then fix them! Service was quick and attentive, and I felt the cost was reasonable. Both are working great now. Would definitely call again if appliances go down

I called High City with a unique request to find a replacement control panel for a Wolf downdraft…read moreunit. The panel had been lost in a remodel, and the discontinued part was proving difficult to find. Russell at High City was a rock star to work with. He listened, and he and the crew there went no the hunt. He could have easily said it wasn't possible but they stuck with it. Turning over every stone, the eventually found the part. Many thanks to Russell and the High City crew. They saved me a lot of money by not having to replace the whole unit. They really went the extra mile to finish the job. First class.

Our washer and dryer both had issues and we wanted to repair if it was reasonable. Well, a…read moredifferent company was charging a significant amount to just diagnose. High City Appliance charges $69 for first appliance and $34 for the second one. We called and set up a time and date for them to diagnose. The window was 9-12 pm. As we do, schedules get rearranged and it was 11:25 am and still no communication from High City Appliance. I call to follow-up and customer service tells me they will follow-up. A couple of minutes later, I receive a text from their technician and he says he is 25 minutes away. He arrives at 11:57 am. He did wear shoe covers upon entering and after spending about 30 minutes in our laundry room, he shares the issues with our appliances. To replace the parts and labor the cost would be about $715. The estimate included parts and labor and labor was over $200/hour. That seemed pretty steep. If we decided to move forward, the diagnostic charge would be credited, but still very costly. After having to follow up and waiting for the technician to arrive, then receiving his quote, it was a disappointing experience. The technician also wanted to charge me $59 for the second appliance, but quickly corrected him of the quoted price that customer service shared upon making the appointment. I would strongly reconsider calling High City Appliance in the future should we have appliance issues.