The biscotti arrived beautifully packaged and not one out of the 20 was broken. As a first time customer, I received a complimentary bag of the biscottini with my order. What a nice touch. I ordered four flavors; cranberry walnut, espresso chocolate chip, lemon poppy and my favorite - the sea- salted chocolate toffee. I look forward to trying the rest of the flavors. The biscotti are a great treat to have in my pantry for snacks or a dessert after a dinner gathering. I froze some and will see if they taste the same when I defrost them. I appreciate the high quality of this product. Thanks to all! read more