Great staff! Very helpful as my dogs are a handful. Wash area is always clean and stocked. water…read morepressure and air dryer always working well! Groomer went above and beyond to help me track down vaccinations via calling vet. She took extra care with both dogs! Thank You!

Took my dog to a nail trim/grind. He's very difficult during this and other places struggle with…read morehim but the crew here had him cleaned up and ready to go in 15 minutes or so. Nails were perfectly short and rounded off. Great selection of food treats and toys as well.

Very nice looking, clean, stocked full of everything. Very nice associate asked how was I doing and…read morethanked me for asking back. Another just did her job. Cashier very nice. No one asked if we needed help. No one at around 5:45pm on a Monday and not busy at all asked. If I get better service, more help from a knowledgeable person and one who can recommend items, services, etc, it might keep me from seeing the items and then ordering them off Amazon at a better, no help price. Service is what sets the good from the bad and the better from the cheaper.

Worst experience ever in the West Chester store. I dropped off my sweet border collie and in less…read morethan an hour they called me saying she was in the back of the crate and they couldnt get her out, they were scared of her. They said they couldn't risk the staff with her, what? I went to pick her up and said I would never be back if they couldn't handle a border collie, I was told my dog wasn't a good fit for them and neither was I. I had just spent 186.00 in the store earlier. I will never give Pet Smart another dime of my money.

A year ago I gave a review and will give another one. There needs to be more than five starts for…read morethis store. I shop many Pet Supplies Plus stores but this one, by far, is the best. I visit at least once a week so my little man can visit all his friends (aka the employees). They always greet us and ensure we have help with our needs. They never point to an aisle instead they take you to the product and advise with their opinions. They are never pushy or preoccupied. If one of the products I routinely purchase is on sale they make sure I'm aware of it. They have lots of fun events on the weekends and collect donations for the babies still looking for their forever homes. At the end of our visit they always provide a special snack for my baby. He's super picky and the staff always makes sure his favorite treats are available. If I was an executive I would visit this store to see how a business should be run. Great store with great employees. Rachel and Sue are amazing,

This is my go-to pet supply store! I can get everything I need for my guinea pigs, cats, dogs,…read moresalamanders, and fish. The store is always well-staffed with knowledgeable, friendly employees.

Lisa sold us all 3 of our Puggles. They're amazing dogs! We would buy from her again because she…read moretruly loves what she does and cares for her puppies.

From the owner: We're a small pet store outside of Cincinnati! We offer pet goods, toys and much more! We do have…read morepuppies available if you'd like to make an appointment contact us via text, email or call! (513)348-0384

I stopped in on 2/7/15 for their Grand Opening! It was jammed packed with people and dogs! Yay!…read more Finally a Petsmart in Lebanon....Whooo Hooo! We sooooo needed a pet store in the area, thank goodness we got one. The store is a little on the small size, but the lay out was very easy to navigate. The signage is nice throughout the store. They have a small area for dog training and they also have a pet salon, jackpot! No more driving all the way to Mason! The bonus is we saw some familiar faces in the store and working in the salon. Since this is a smaller store, there is not a PetsHotel. They had plenty of staff walking around and greeting all the customers and helping them find everything they needed. I actually got to speak to a very nice lady from Blue Buffalo about Zeus' food, so that was fantastic. The other thing I really like is they offer buy online and pick up in store, so if you are in a hurry, this is a great service! This is a definate plus to our community!

I really wished I could give this negative stars. The Lebanon team is completely horrible. Everyone…read moreis rude, not helpful, and seems like they hate being there. I've taken my dog a few times for grooming and have had the worse experience. Other than anxiety, my dog is very easy to deal with. After their groomers mishandled him, he never wanted to go back. I've read other reviews about trying to contact corporate. No one cares until they have a lawsuit on their hands. DO NOT GO HERE IF YOU CARE ABOUT THE SAFETY IF YOUR ANIMALS

Such a cute little store!! Came in on a whim while in the…read morearea and we were initially the only ones there. There's such an assortment of anything and everything you could possibly want.

Absolutely recommend Pet Wants in Loveland! Went in yesterday looking for some advice on dog food…read morethat won't irritate my boy urinary crystals and that he will actually like. I had tried so many non prescriptions dog foods and just no luck, until I went to Pet Wants. My boy loved their Lamb and Brown Rice and can actually eat it! They also had great recommendations for things I can also add to his food to try and help also. My senior boy also loved their food... he's not very picky tho. Also picked up some yack chews while I was there for my heavy chewer.

This pet store is awesome. The staff members were all very kind and super knowledgeable. Would…read morehighly recommend!

I enjoy the friendly people that work there, and I always find what I'm looking for! I like that…read morethey have delivery now as well. Periodically they have specials on random snacks or toys, and I've been able to find some great deals!

The staff here is amazing! The second I walked through the door they answered every question I…read morepossibly had, and went even farther to introduce me to some other great options! Every worker there was very friendly to me & extremely helpful. The store is amazing as well, they have everything you are looking for and more. I would recommend this store to anyone with animals, especially ones who have questions about the different ingredients in dog food and what's best for your dog.

Pet People is the premier pet store chain in the Cincinnati area. They carry a higher quality of…read morefood, treats, and toys that cannot be found other places. This newer Mason location is the nicest and perhaps biggest of all the ones I have visited. It even includes a self dog wash, which trust me, is much easier than giving your dog a bath at home! It is bright, spotless, and perfectly organized. Upon entering I was immediately greeted by one of the employees who offered help if I needed it. I was looking for some unique toys for my aggressive chewing huskies for Christmas. I looked around for a little bit and then another employee offered assistance. The staff here are knowledgeable and really seem to like their jobs. They enjoy talking about your pets as well as theirs. The second employee had some serious chewers too so he gave some great recommendations. I decided on a new type of toy with a lifetime guarantee, and then got another of this great wood chew toy they make that has held up safely for months! The employee reminded me that the store itself also has a satisfaction guarantee. At checkout I was able to present a coupon, as I am a rewards member (Free). I was also offered some complimentary pumpkin treats to take home to the kids! The prices here are a bit higher, but with that youre getting better products and better service along with a great guarantee.