Great service! And extremely nice staff! I went in to get my shirt altered and they were quick and…read morehelpful! Highly recommend to anyone looking to grab a suit! -Kendrick

I spent $500 on a tux and you charged me an extra $10 for the bag to carry it home. Ridiculous! I…read morewish I noticed that on my receipt before I left!

Marks has a nice selection of men's clothing, but seriously you never know what their hours will…read morebe. I've been over there on 3 different occasions when their website and posted sign said they would be open and they weren't. No sign on the door saying why they were closed, just lights off and nada. The one time I was actually able to go inside, I got there at opening time and the person opening was 5 minutes late to even get there, much less unlock and open the doors. I get that it's an independently owned shop, but if you post the hours then stick by the hours. I seriously doubt I will ever shop there again for this very reason. Unreliable hours and not enough time in my schedule for that nonsense.

The customer service here is TERRIBLE!! I was there today looking for a gift and was not greeted…read morewhen I walked in (big pet peeve of mine.) Customers who came in after me were all greeted. The owner was too busy having conversations with everyone who walked in. I felt like an outcast. Finally after 15 minutes later, I was asked if I needed any help. Really?!?!? No thanks.

Very cute things in this place and the service is great as well…read more If you're not a client yet or haven't signed up for their email newsletter or whatever, you can sign up and get a certain percentage off... I think it's 15 or 20%... Don't quote me... But you'll find cute things there I found a cute OWALA Tumbler.

Store has hidden racism tactics. They completely embarrassed my partner and I last night upon…read moreentering the store when the security tags went off. They inappropriately snatched our bag out of our hand to search it in front of ton of other customers. Mind you, we were entering the store. Never stole anything. Simply drove way from Pearland to be treated like thieves. Poc do not shop here, not worth the headache.

Either you don't like your job or you don't like customers but customer service can definitely use…read moresome help. On the other hand the shop is loaded with hard to find or sold out gear. Different style accessories, books/collectibles, shoes, boots, and cloths. Masks are required for ALL and appointment times for shopping. If it's a drive they do have a online shop as well. Makes shopping easier and no bad attitudes can come from your mouse. Oh and I tried calling several times off the google maps phone number but no luck.

I like this store a lot. Location sucks (parking is…read moreTERRIBLE!) and city center I'm 99% sure wishes they were out of business. But their stock is unrivaled. I sign up for a lot of raffles and have won at least 5 pairs of Off white x Nike's from them among other shoes. Management is always nice and helpful and when I come in and I'm even remembered by name. If you are looking for exclusive and rare shoes/clothes this is the store for you!

While in California, I washed a pair of sweats at the hotel. The soap they gave me was Tide. Well,…read morethe Tide damaged my sweats. I brought them in today and explained what happened. Arlin the Manager exchanged them without any issues. I had a great experience at this location today. They also price matched some items from online. The store is clean and neat and located in the Town and Country outdoor mall. I am very happy with the new clothes I purchased!

Extra 40%off of the red tag sales!!!! This is probably the…read moreonly time I shop at GAP. You can find some amazing deals when this happened. I snagged some 70's style jeans that were originally $79.95 Marked down to $20 I paid $13. And a cute pair of green color downtown Khaki shorts that were originally $39. For $8 bucks. Service was very good as well. The manager and his team member looked up the two items different sizes online offers However I managed to located my size in the jeans in store. As for the green shorts I wish they had one size up, since the feedback was they ran on the smaller side. But it was the only pair in store, and online was only marked down 15-20% off retail rate (about $29). So I settle for the $8 pair. Still a score!!!!

Nice store in City Center. They have a good selection for the size of store with a friendly/helpful…read morestaff. I came in to buy some work casual shoes and added some socks as well.

A very neutral experience at this beautiful leather shoe wear and accessory store…read more The store was well laid out and could tell their leather was quality from Italy.In fact even saw a pair of Italian loafers from Italy that looked almost exactly like the ones we purchased this past summer inThe Amalfi Coast. We came in on a very quiet Sunday with only 1 other customer present in store.We were in for a bit and no verbal exchange from sales staff or welcome in. When you pay $395 for men's shoes it would be lovely to be greeted although sometimes I appreciate being able to shop without the persistent sales staff bothering me. Return? Unsure.

Pleasantly Enjoyable!…read more Everything about this place is sheer energy and a vibe and made me feel nothing, less than welcome. The gentleman assisting me was truly an artist at work. He made me look, the way I wanted to feel. You must simply trust the process and allow him to pick out whatever you need as he selects one piece at a time, as if a creating a recipe with a pick of this and pick of that. The price point was worth every nickel, dime and penny. Oh and dollars too. Thank you and when I would like about, this is my spot. So until the time, Bye-Bye!

These guys are superb! Walked in with my husband to find a tux for our son's wedding and were given…read morethe royal treatment! They were super knowledgable as they showed us every option from renting (priced lowest to highest) to buying (priced lowest to highest) a tuxedo. It was refreshing to work with people who just live & breathe suits and tuxes! My husband chose his tux, was measured, and we were off! His tux is now ready two weeks early. So happy with our purchase. Will be back in the future for suits!

Great location. Friendly staff. Wonderful prices. Great selection! The options are endless and the…read moreprices are extremely reasonable!

Love this place!! Only true store around my area of Town. Great customer service! Awesome selection…read moreof stuff!

Wow, I just love this place! The store is hit or miss with onsite bargains. As I was looking at…read morethe racks, everything was a bit jumbled today but that might be from all the holiday sales. I have found it is easier for me to buy online from Nordstrom or Nordstrom rack and pick up easily by the dressing rooms. The staff are helpful and quick to get my items for pick up and also very easy returns. I'm here so often that I'm glad to see the same staff. Great value for buying for yourself and gifting to others. I do recommend you have them open your boxes for pickup there as I was missing an item one time and the manager quickly refunded for me the jeans. They do sell stuff in store that is not available online.

I had a defective pair of sneakers (the sole was peeling off) and called the store to ask if I…read morecould return them. The associate I spoke with said she checked with her manager and that they'd honor the return. I stopped by the store the next day with my receipt and the sneakers, explaining that I called the day before and was told to bring the shoes in. The store manager refused the return and said it's not the store's job to manage defects. After leaving the store, I called the Rack customer service number, who absolutely said the store should've taken the return and given me a refund. Do not go to this Rack...it's messy and disorganized, anyway. The other locations in town are way better.