take 5 really help me out with a oil change it help me out they were very friendly, and they put…read moreair in my tires and on top of that they wipe your windshield very great customer service there thank you guys Both value of the cost was around 109.00 not to bad you're getting very high-end oil then they had a coupon for 25 dollars off the oil change

Rude beyond belief. These jerks yelled at me and laughed at me. They also refused to check…read moretransmission fluids. How can one Take 5 be so different from others? Strutting snarking employees usually stem from management decisions. I jumped right back in my car and headed for my usual Take Five. Luckily there are many , so this one will never be a necessity.

Needed to get a tune up, and my rear brake shields replaced. Tedd was reasonable price wise and…read morewas very knowledgeable. Highly recommend Total Maintence Care & Brake!

From the owner: Total Maintenance Care & Brake is Cleveland’s newest destination for reliable, honest automotive…read moreservice. Locally owned and operated, we’re dedicated to offering high-quality repairs and maintenance for drivers throughout Cleveland and its surrounding communities. Our certified technicians are equipped with the latest tools and technology, ensuring your vehicle receives the attention it deserves—no matter the make or model. From routine oil changes and brake repairs to diagnostics and engine work, we believe in clear communication, fair pricing, and personalized service. Whether you’re commuting or exploring we are here to keep you safely on the road. Experience the difference of a local shop committed to your satisfaction. Stop in today, or call to schedule your first appointment with Cleveland’s trusted new auto repair team!

The tailpipe of my vehicle separated from the muffler. I called to make a service appointment, and…read morewas surprised to be told that I didn't need one, and to just come in. I checked in at the desk, and the shop had my vehicle on the lift in under 15 minutes. They took the time to show me what the issue was, and advisd an easy, inexpensive repair that saved me hundreds of dollars. I was in and out and back on the road in under an hour, for under a hundred dollars! All garages should take notes: this is how it's done.

Went in for a rattle sound possibly cv joints or hub bearings and inspection. I was told it only…read moreneeded ball joints. I had the work done paid $330 and drove away but the rattle was still loud. They told me they dont know maybe struts but I knew it wasn't. I bought sway bar end links and control arm to have them installed. Another $300 to fix the rattle but of course it was still there. I then took it to Tallmadge Auto/Tire and they told me immediately it was the hub bearings and that Market muffler didn't even tighten the axle nut it was completely off. Mind you Ray the mechanic told me the car was good and ready to drive to south carolina! On top on their incompetence they were rude and dismissive and their mistake could have cost my life or at least catastrophic damage to my vehicle! Never take your car here if you value your life and your money!

Took my car in for an alignment today. Leon was professional, personable and very helpful. I…read moreappreciate him making my experience pleasant. I have other work needed on my car. I will go back to Leon and Midas Brakes. I highly recommend them.

I was not scheduled, I asked if they could look at a light that came on after purchasing the 35k…read morevehicle used less than 24hrs after. Manager said it could be a brake light- I said that has its own light that's not what it says. It's referring to regular maintenance I'd like to make sure I'm ok after that type of money for my Mom. I don't want her to have to do anything but drive. I explained the brakes were jumpy, same manager after having a tech turn off the maintenance light says it must have been sitting the brake noise and feeling goes away after I kept referencing replacing the rotors possibly buffed uneven. He says he's Not going to Lie and say I need rotors he's not gonna lie to make the dealer pay. WOW! I never said LIE I asked him to check, he began yelling at me about taking the truck on a back road drive about 35mph and hit the brakes! Don't throw yourself through a window but the rust will fall off the more you drive! But he refused to document. Then says well that was $25. now I'll just do a used car inspection $149.00. THATS WHAT I ASKED FOR TO BEGIN WITH. He walked away, when the tech was heading to my vehicle I requested my keys & asked if I owe anything. I'll just leave cause he clearly doesn't want to look at it. Manager comes back saying he doesn't mind looking. After calling me a liar- yelling- making a scene because I am a WOMEN asking the right questions. He gets mad and calls the next customer. I have been to this location before & have returned with the PREVIOUS MANAGER! This guy should NOT be allowed to interact with customers. I am Customer Service & he was Deplorable! The mechanics had better communication skills than he did! I went to another shop & was treated very kind. That new manager that was there 5/1/26 at 3:30pm is terrible.

Must have visited on a bad day for them. One guy was disgusted that I wanted my tires rotated with…read moremy oil change. Made sure I knew that it would cost $25. Another worker did not like the way I pulled my truck onto the lift. He made a comment that I could not hear when I was leaving... but I don't think it was "thanks for your business and have a nice day. I have been going there for more than two years. Not sure if I will be back. The only person who was nice was the young man that took the payment for services.

My family has taken their cars there for years for oil change and they have been great. Highly…read morerecommended and professional.

Very unprofessional, very loud inside the shop, coworkers yelling at each other, slapping each…read moreother everybody running around, not paying attention not sure what service I actually got because they didn't confirm anything with me. The manager brought the dipstick to my window about 6 feet away and walked away. didn't say two words I'd stay away from this place I'd go to a different location.

I usually don't have any problems with Valvoline but due to a busy schedule had to stop by a new…read morelocation than normal. As soon as I pulled in I parked and turned my car off, the attendant told me to turn my car back on so they could inspect it, and I said no thank you I was just here a month ago, I know all my lights work and filters are good I just want an oil change. He said okay and walked away and they got to work. 5 minutes later he comes back and says you should get a transmission flush, I say no. He says I need a radiator flush, I say no, he says I should get a fuel injector cleaning service, I say I already had that done 50,000 miles ago and it didn't work, so I'm good. Despite me being up front and telling them I don't want any additional services and telling them I was just there a month ago, they insisted on selling me more services. I understand it's their job, but if I politely tell you no twice, please take that as a hint.

I was in a jamb, as I hit a nail/screw on the road, and a few other local tire stores didn't have…read morethe tire I needed in stock. The staff here was very polite and informative and let me know how things were going throughout the process. It was just a simple tire change, but the staff seemed to be very knowledgable and courteous. When I need my next set of tires I will definitely stop in here.

Had an appointment to mount and balance four tires on my BMW 740xi -- a job that should take about…read morean hour at a competent shop. It took over three hours, with no communication, no updates, and zero sense of urgency. This isn't a complicated service. The delay felt like overbooking and poor shop management, not anything related to the car. Watching cars come and go while mine sat untouched didn't help. On top of that, the waiting area was uncomfortable -- no heat and no coffee. If you're going to make people sit around that long, the bare minimum is a decent environment. If you value your time, skip this location and go somewhere that respects appointments and actually runs an efficient operation.

Ed helped us out with an oil top up on our way through town. He was so helpful and nice to meet,…read morewe're definitely coming back on our next trip through Akron! We also loved meeting his cat BC.

I needed to find a good mechanic for a sudden car issue. I checked out reviews and called Ed. He…read morecould not have been any more honest, helpful and responsive. I would definitely recommend his services and will not hesitate to go back. S&H Auto Repair is a hidden gem!

Had a great experience here. They were busy but still acknowledged me and got to me quickly. When…read morethings were running slower than anticipated, they communicated it so I wasn't surprised by it. Nice people and they did great work. I would come back here again. The only thing that sucks is there is not enough room in the parking lot for all of the people who want to come here!

Dropped my car off this morning at 10:30 for an 11:00 appointment which I made earlier in the week…read morefor tire balance and alignment. I told them to take their time as long as I had it by 3 PM. The staff was friendly and assured me twice before I left it would be ready by 3:00. I returned at 2:45 and the car hadn't moved from where I parked it. They couldn't tell me what time it would be done other than it would be done before they closed for the day. Seems like they take on more work than they can handle. I picked it up and will take it elsewhere, as I already had plans with out of town guests for 4 PM. They lost our future business for our three vehicles. Thanks for wasting my Saturday off.