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    Firestone Complete Auto Care

    1.4 (22 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

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    10 years ago

    Flat out they will lie to you, had a horrible experience. Caught them in lies and nobody up to corporate office will reply to my questions.

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    Ask the Community - Firestone Complete Auto Care

    Take 5 Oil Change

    Take 5 Oil Change

    (14 reviews)

    I had a very frustrating and disappointing experience with Take 5 Oil Change in Barberton…read more After receiving service at this location, I later had my vehicle inspected at Infiniti of Akron on March 26 during a multipoint inspection. The dealership documented that the differential fluid in my vehicle was not the correct viscosity, which can potentially cause damage over time. They provided me with written documentation of this issue. Based on that, I submitted a claim to Take 5 corporate requesting reimbursement for $172.41 so I could have the differential service properly completed at Infiniti. I was told I would receive a response within 5 business days. By April 2, I had heard nothing--no call, no email, no update. I then went back to the Barberton location on April 4 and spoke with the manager, Chris. He informed me that my claim had already been denied because he personally performed the service and believes the correct oil was used. He also stated that I should have received an email, which I never did. This is extremely concerning. I provided official documentation from a certified Infiniti dealership, yet my claim was denied without communication or proper follow-up. The lack of accountability and poor customer service is unacceptable. I trusted Take 5 with my vehicle, and now I'm left dealing with the consequences and paying out of pocket. At this point, I will be escalating this matter by filing complaints with the Better Business Bureau and the Attorney General's Office. I would not recommend this location to anyone.

    Incompetent staff that prey on women! I went to this location for an oil change. They said I needed…read morea coolant flush. I said no. The tech said they would not do my oil change without a coolant service. I was pressured to do to the service until I relented. There was also another lady beside me getting the same high pressure sales tactic to do the coolant service. I left and went right home. The next morning on my way to work the heater wasn't working and the thermostat climbed into the red. I had to pull off the highway and limp my car along until I found a safe spot. It was 15° out and I had to wait there for a tow truck. The manager of the shop admitted to not filling my vehicle up and completing the coolant service to my husband. I've called 3 times and was told last to week a manager would call. Still waiting for an apology and refund

    Firestone Complete Auto Care - tires - Updated May 2026

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