I just got an oil change and I watched the guy doing it. He seemed very sloppy the way he was…read morehandling my car. After I left I looked under the hood and there was oil spilled everywhere. Would have taken 2 seconds to wipe it down. Won't go to these clowns again . They need to treat all customers the same

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Kent.

10 stars ... these guys got a call from me at noon for new tires on the fly for my rv...Dan said he…read moredidn't have them but said he'd get em... tires showed up the same time we did (us via tow) and I had all new tires by 4. I can't even express what an incredible impact this had on our situation but I can't thank these guys enough... Great guys, great service, great price ... did I say 10 stars

Don is always very helpful and courteous. This time around he was fantastic... after calling him bc…read moreI needed a specific AWD tire, he was able to get it that day, got me in the afternoon and I was out in an hour! I will always recommend Vans in Kent, they have or can get my tires I need and in a very timely manner, and they are very reasonable.

I trust them implicitly! They treat their customers like family. There is literally no where else I…read morewould take my vehicles.

When we arrived in Cuyahoga Falls in May, the alternator light came on. We were visiting friends in…read morethe area, and they told us about RJ's. Ralph {the president} made time for these out of towners and did a remarkable job - getting us back on the road within two days. We are very thankful!

Talk about over the top employees...my car started overheating coming home from the vet with my…read moresenior cat. I popped in Valvolene to get off the street. The manager came out to take a look - turns out water pump may be going. She filled it up- and I was able to get to the shop by my house. I've always had good experiences when they did my oil etc. but this was over the top. KUDOS to her and many thanks!!!

I went in for a routine oil change 10/28/2024 mileage 32812 and had no engine service light on as…read moreof yet. The next day Tuesday October 29th after getting my oil change my engine service light came on while driving home from work. Which caused a very high concern for me as I have gotten many oil changes and have not had this happen before. I was unsure if it was a faulty light, so I waited a few days, and the light never disappeared. So, I took it back Saturday Morning 11/02/2024 around 9:15am with mileage they recorded at 32884 and when they checked the problem he came to same conclusion that there was no oil or a lack of oil. They gave no resolve and had a lack of concern for my safety. They told me the only solution would be to pay more money to have oil added, which is a service that should have already been completed. PLEASE DO NOT GO HERE IF YOU CARE ABOUT YOUR CAR.

Ask for a quote for how much it cost for our f150 exhaust manifold gaskets to be charged cost and…read morethey replied to schedule an appointment for a quote instead of telling me the price

From the owner: We live in Northeast Ohio just like you. We know what these roads can do to a vehicle…read more We specialize in repairing your braking, suspension and exhaust systems. As well as whatever else Ohio may throw at you. We give you a complete inspection so you know what your vehicle needs up front, NO SURPRISES! Repair now, pay later with multiple payment options.

The most trouble I had with this experience, was finding where to put my review on the web site…read more I've worked on cars and had a lot of service done on vehicles in my time; but I have to say, "going To Dillon's Auto Service today, has to be one of the best experiences I have had at an auto repair shop". First, their facility is spotless and well organized. Mark Dillon and his staff were very professional and friendly. I got my car's AC fixed within an hour and they told me everything they were doing and going to do. I was so impressed, I asked if I could bring My Pick-up over and see what they could do. It had a similar situation with The AC system. They said to bring it right over. So i took my car home and brought my truck up. Within 30 minutes the found a bad relay, and recharged the system. The only slight delay was waiting for the part to come from the parts store. So within 3 hours I had both vehicles AC systems checked and repaired; and didn't "lose my shirt" in the process. The cost was very reasonable, and service was "Top Shelf"... Thank you, again Dillon Auto.....

My daughters tire was losing air and Dillon took me right in to check it. I was so thankful…read more Mark found a tiny rusty nail and fixed it up the day before Thanksgiving. I got a new filter and windshield wipers too. Their service was stellar! I highly recommend them. I will be back for new tires for my car and breaks next month.

Employee Ashley went above and beyond to help get me back on my feet…read more I live over three hours away from this location but suffered a front tire blowout nearby. I took my car into this facility and the staff were very friendly and helpful. My tires needed to be special ordered and the estimated time would have been a day or two. Ashley heard of my situation and arranged for another employee to drive to the warehouse to pick up my replacement tires. A potential two day repair nightmare was resolved in a few hours. I can't thank her enough for her kindness. Ask for Ashley if you need any assistance!!

I own a service business and twice recently I've arrived at my first appointment and realized I had…read morean almost flat tire. drove Straight to Flynns each time and tire was quickly and professionally fixed using their drive thru service. Great place for your tire needs

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

WHERES THE 6 STAR BUTTON??? I have been here like 15 times because my car is so old. Everytime,…read moreconsistently, Mike ensures I get the best deal possible and I know for a fact he is 100% honest. They take such good care of my car every time. My dad is even blown away by their quality of service and told me I should give them a gift basket. My dad is not easy to impress! I'm not one to leave reviews but I'm *shook* everytime by the quality of the people and service here. They deserve all the business!!! I always recommend this place to my friends because and say it's the best place in Kent by a long shot. Go Main Auto!!!

I stopped at the valvoline in Cuyahoga falls to get my oil changed and about 15 mins later 5 lights…read morewere on. I swung by here and everyone headed to my car to help! Within 2 mins I was fixed up and ready to go. Not one comment about we didn't do this not our fault but truly gentlemen willing and able to help however they could! Highly recommend!

Edit: 8/16/24 - I emailed Valvoline customer service as they requested on 8/4/24 and again on…read more8/12/24 and never received a response - either time. Why respond to this post if you genuinely don't care about your customers? To make it worse? I'll update if they do respond. We drove up from Florida to visit family - as we do several times a year - and realized it was time for an oil change. We chose this location based on ratings and proximity to where our family reside. Huge mistake! While we were in line, we noticed a pregnant female extremely upset because the tech caused "$7,000 in damage to her car" and the store refused to make it right. They were telling her to leave the store because she was causing a scene - that should have been the red flag we needed. But it wasn't my business and I don't know the entire story. We paid for full syn oil change + tire rotation, and asked them to air up the tires in our brand new 2024 Subaru to which they agreed. I noticed while they were rotating the tires in our AWD vehicle that they did not do so in diagonal pattern as is the correct way. I pointed it out and the lead guy on site. Manager? Said "that's how we always do it." So instead of apologizing, or better yet, knowing how to properly perform a service they charge $30 for, he profers a lame excuse. They did agree to correct their mistake. How many unsuspecting vehicle owners have they done this to if it's how they always do it? This can lead to blowouts and unexpected accidents in the future!! So I get in the car because "it's all done," and I asked if they filled the tires with air as we had one that was very low. He tells me yes and that the fluids were topped off, tires were rotated and oil was changed. I turned the car on and the tire sensor was still on indicating it wasn't done. He says "they must have forgotten." So they finally air up the tires, I pay $112 and head on my way. I get home and pop the hood and notice they didn't top off ANY of the fluids, not only that but all of my after market metal valve stem covers were missing. We had to buy new fluids to top them off and just purchased new stem covers on Amazon. Highly disappointed in unprofessionalism, dishonesty and severe lack of customer service. I'd love to speak to the owner should they be interested in reaching out for more info.