These guys helped so much and I'll never take my car to another shop! They were extremely kind and…read morecared about getting the best price for me. The manager helped with information for financing so I can get back on the road. Really thankful there is still people like this in the automotive business!

Super pleased with my service and customer service. Pat was fantastic and Liam was swift and…read morethorough. I will be using Tire Choice - Stow for ALL my future car service needs. I HIGHLY recommend this business--even if you live in neighboring communities, it will be well worth the 10-15 extra minutes drive. Thank you so much, Pat and Liam!! We are confident we'll have a safe drive and safe vehicle on our vacation now!!

Needed a quick tire repair, Rick took great care of our Kona. Done in an hour , and back on the…read moreroad. Thanks Rick!

The "work" done on our car was faulty and cost our car breaking down twice while driving.read more

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

Horrible customer service especially Corey Ison who needs to be not in customer management service…read moreas he doesn't understand how to communicate simple customer needs and just argues instead of spending time to help customers.

Solid place to get your oil changed. They did find another issue with my car and fixed it within…read moreone day. They also gave me a free loaner car. I would recommend this place.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

DO NOT USE THIS SHOP FOR ESTIMATES OR REPAIRS. I brought my BMW here strictly for an estimate only…read moredue to active insurance claim .Several witnesses were also aware I was there for only estimate n I signed absolutely nothing and authorized zero work. Instead of providing an estimate, a mechanic hijacked my car and began violently smashing my suspension with a sledgehammer and I was informed I have fresh torch marks on my suspension n looked like someone put a new axel on car without my knowledge I specifically told Steve n the two women in front office and the mechanic several times I was there for an estimate only they all continued to ignore me it was absolutely rotten I was only there for an estimate n now my car is completely inoperable. I was told I have two bent tie rods leaking bushings That mechanic has rendering my steering completely unsafe and the vehicle entirely inoperable. Shockingly, they let me drive out of the shop in this lethal condition, completely endangering my life. A police report has been filed for criminal property damage, and the case is being sent to the prosecutor. They will destroy your vehicle without your consent. Stay far away!I have an alignment sheet at 11:41 showing she aligned my car without my permission n I told her she is not to work on my car she refused to stop made comment that's between you n himn then they give me repair order for a tie rod totaling $1359.59 at 1:16 So why is the mechanic driving it after bent tie rod is found hours later My car has over $3000.00 dollars in damage now. That mechanic left my lights on entire time causing my computer to glitch we could not get lights off. Steve said you have to leave the lights on in my car to align it what a downright lie n again unauthorized n strictly prohibited to wirk on my car per me!!!!'Then to see my car parked by Graham rd running unattended n almost completely out of gas is absolutely reckless dangerous n illegal. Steve said he dose that for all his customers another lie You had No permission to work on my car n refused to give me my car for hours!! I had to call coowner to come there because they wouldn't give me my car! Hope your mechanic enjoyed destroying my car Thank you for hanging up on me when i called you about the damages to my car. I am furious n absolutely shocked after finding out what you did to my carWHAT did I tell you over n over n over DO NOT WORK ON MY CAR N LOOK WHAT YOU DID HOW ILLEGAL N ROTTEN!!! HOPE YOUR MECHANIC IS HAPPY WITH WHAT SHE DID TO MY CAR Did you all get a good laugh? She took a torch n hammer to my car that was estimate ONLY!!! HOW DARE YOU

DO NOT TAKE A GERMAN CAR HERE - OR ANY CAR FOR THAT MATTER. PLEASE READ…read more So my check engine light popped on my 2014 Audi a5, a friend of mine recommended this place. I bring it in and they have it for SEVEN WEEKS, but that is just the beginning. Lord knows what they really did to it but I end up taking it back with the check engine light still on, and Mike (owner) has the audacity to try to charge me full price, which was about 3500 bucks if I recall correctly. He is the owner of the shop, told me he had the best guy on it, but was talking about my car like it was alien technology. IT WAS A TEN YEAR OLD MASS PRODUCED VEHICLE, not some formula 1 car. Anyway I ended up paying 1500 for the "parts" or whatever, Mike convinced me it was fine to drive on, but boom 5k miles later I get complete engine failure. For the love of God do not make the same mistake I did of thinking these guys know wtf they are doing.

When I moved to NE Ohio 25 year's ago, there were two things I did immediately to give me peace of…read moremind; find a good doctor and good car mechanic. Not only did I find both, but great ones at that! One day I went to have a standard oil change at one of the many lube stops that frequent the landscape, and later learned they had over torqued the steel oil pan screw and stripped the aluminum pan's threads. Needless to say I had big problem. I went back and the shop denied the damage and so found myself at a Honda dealership that promptly told me it would cost $1200 to replace! I was in a panic as I had nowhere that kind of money, and had to have my car to get to work. I asked around and my VP told me about Plevris. When I showed up, Mike, the owner personally greeted me and showed me the issue. He then said he could replace it, but since I was on a budget, he could fabricate a brass shim and see how long it would last. That small piece of metal lasted 2 years, and when I finally had to replace the oil pan, Mike found a used one and had it installed for $200! Not only did this simple fix save me from an enormous up front bill, it gained a customer for life! Over the years, Mike and his talented team have repaired my family's numerous vehicles, and not once did I feel cheated or mistreated. I have been driven to work after dropping my car off, picked up, and even allowed to borrow cars, all to accommodate me. I cannot speak for his other customers, but it would not surprise me if they received the same courtesy. Mike is a very rare find. In fact, this honest and ethical man honors his customers once a year with a Greek BBQ (full lamb on a spit) as a way of saying "Thank You" for your business! Good luck finding parking on that day! I cannot overstate how lucky I was to find Mike and his crew. He is good people.

We use Steve's consistently and they are thorough, fair on the price and highly accommodating. I…read morewould recommend them to anyone looking for service.

Came here to get my brakes serviced because I was having issues, but I was turned away after they…read moresimply "cleaned my brakes" and told me I was good to go. Fast forward three months, and my brakes are now completely worn out and need to be replaced. They also somehow missed a nail in my tire, even though I'd been having to constantly top it off because it was losing air. I trusted that my car had been properly inspected when I brought it in, so it's extremely frustrating to find out that both issues were overlooked. I definitely would not recommend coming here if you're looking for a thorough inspection or diagnosis.