We were traveling through on vacation. We had a slow leak on a truck tire. They got us in and it…read morewas leaking around the rim. Fixed it. Did not charge us!!! Thank you guys!!!

Totally unimpressed. Sat there for THREE hours for them to change a time (that was "free" because…read moreit was under warranty), charged $300+ to put said tire on and "align" them. A week later, find out that the "alignment" they did was causing ALL tires to wear on the inside ("cupping"). Will never go back. Insanity. Never again.

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

Still impressed by this place! Got an inspection for free, they're always willing to help out when…read moreI need it! I will continue to recommend customers your way! You've exceeded my expectations more than once!

Very disappointed with my first experience at Van's. I went in for an oil change and alignment and…read morewas presented with over $4,000 in recommended repairs. I authorized $1,600 in work described as safety-related, then got a second opinion and was told some of the recommended repairs were not even needed at that time. Everyone was friendly, but the conflicting recommendations left me uncomfortable. I won't be returning and would strongly recommend getting a second opinion before approving costly repairs. After my experience, I'm honestly surprised to see so many nearly 5-star reviews.

Took care of a flat tire my wife had this morning. Appreciate the professionalism and quick…read moreservice. Will definitely use and recommend in the future.

Very disappointed with my experience…read more I brought my car in for a routine oil change and tire rotation. The oil was changed and the tires were rotated, but shortly afterward the right front started shaking badly while driving. I took the car back and was told that one of the wheel studs was bad. I was charged to have the stud replaced, but the shaking was still there. I returned again and was told the tires were balanced. After that, the car still shook. At that point I took the vehicle to another repair shop on Massillon Road in Springfield. They inspected the tire and discovered that there was water inside it. What I don't understand is how this wasn't discovered here. The problem started immediately after the tires were rotated, I brought the car back more than once specifically because of the shaking, and the tires were supposedly balanced. I would think that during a proper inspection and balancing of that wheel, something this unusual should have raised a red flag. Instead, I paid for another repair, made multiple trips back, and still left with the exact problem I came back to have corrected. Another shop was ultimately able to find the issue. Based on my experience, I have very little confidence in the tire work or troubleshooting that was done here.

DANGER! PLEASE READ!! I went to Tire Choice for a wiggle in my steering wheel. They told me I…read moreneeded a new intermediate steering shaft and it would cost me $770, which I paid and waited over a month for at that time. The mechanic mentioned he was waiting on AutoZone for the part, so I called to confirm and was told by autozone that they were indeed waiting on my part even though I couldn't order it as a layman. The wiggle was NOT fixed when this 'new' part was installed so I was promised a new clock spring to attempt to fix it. This took another month. After which it was STILL not fixed. This entire time I was repeatedly assured that my car was SAFE TO DRIVE. My wheel shook, but what did I know? It made me nervous to drive highway so I was topping a hill on a back road going about 45mph when my tire blew. The drive home was...interesting. Even with the donut on-my wheel wasn't shaking! I went to Tire Choice to tell them this and they sold me tires and sent me on my way. The next day, I was reversing and straightening out to leave a friend's house when my steering wheel KLUNKED and I lost the ability to control the tires. As my new mechanic put it, the part DISINTEGRATED while I was driving it!! My new mechanic informed me that the intermediate steering shaft for my car could ONLY be ordered through a dealership! He also fixed the wiggly wheel for $25, btw. Tire Choice is part of Monro Corporate and they are only covering the repairs by the new mechanic and they have taken a week to review the case (never once reaching out to me), and are telling me to it will be another week before the check is even MAILED! I am still in the hole for the $770 charge for the unnecessary parts they installed that caused TWO NEAR DEATH EXPERIENCES IN A ROW. This has been a massive strain on my finances and a drain on my mental health for what should have been a simple fix. I have also never received even a simple apology at any point. They do not seem to care about their customers' safety in the slightest. Thank you for taking the time to read this whole thing. It's been a nightmare.

i Had my brakes done on the car. Got home hear this medal rubbing noise. brought it back and they…read morefixed the bent dust place they bent. then i was driving and hearing this noise, and the tires didnt feel right. so I bought it to MIDAS. They had put the wrong lug nets on my car, plus the back brake on passenger side was on BACKWARDS!! , not to mention cheap parts!!. Now am having to get it fixed right!! DO NOT TAKE YOUR VEHICLE THERE!! I will be contacting the Better Business bureau over this !! Plus contacting my Credit card company because to me this is fraud!!

Honest, courteous, professional, affordable, I haven't found a reputable auto repair place in quite…read moresome time. THIS is the this place!

I had the air conditioning system on my 2002 Acura MDX replaced. Alan was the mechanic and did a…read morevery good job installing the new system, testing it and charging the system. I am very happy with the work and highly recommend Randy's Automotive.

Good, honest service at a good price. Got brake pads done without any issues. I do wish they would…read morebe able to give an estimated time it will be done. It's more of a drop it off and we'll work you in and call you when it's ready.

Great customer service! Love this place have been taking my car here for 14 years if so. Ben is…read morealways fair and honest!

All Makes and Models is truly a rare experience for an Auto Maintenance Shop, and after my first…read moreexperience, they have won my business hands down. We were recommended by a friend, I decided to give them a try, and found that they exceeded expectations all around What I discovered about them is that they don't charge you to look at your car and give you an initial evaluation like most auto shops which could be $100-200 just to even look at your car. The recommendations that came back from my repair was on the high end in the worst case scenario, and that was absolutely on par with the dealership's service departments. However, they recommended the repair plan to start with the simple repairs and if that doesn't work go on to the further so overall my bill was much less than going to a branded Repair Shop. The repair ended up working right off the bat, at a much lower cost, and they treated me like I was a person. They spoke to me like I was a normal human being who didn't really know much about car maintenance and I greatly appreciate them talking to me at my level. Looking at the cars that were in there repair lot, it ranged anything from really old classical cars to really high end sports cars, and then every normal car in between. They clearly have a skill set that is suitable for All Makes and Models (dad pun). I can't recommend them enough, they're practical, down to earth, and they work with you to meet you at your level. If you ever need a repair the only thing they really don't do is body work I would absolutely check this place out.

Phenomenal, pristine service, they only took a little over one day to replace my entire front…read moresubframe. Quality parts for an important part of the car. Good value overall including labor costs... thank you All Makes and Models team!