Totally unimpressed. Sat there for THREE hours for them to change a time (that was "free" because…read moreit was under warranty), charged $300+ to put said tire on and "align" them. A week later, find out that the "alignment" they did was causing ALL tires to wear on the inside ("cupping"). Will never go back. Insanity. Never again.

We were traveling through on vacation. We had a slow leak on a truck tire. They got us in and it…read morewas leaking around the rim. Fixed it. Did not charge us!!! Thank you guys!!!

I had a great experience at Firestone thanks to Michelle Ulrich. She was incredibly kind,…read moreprofessional, and efficient when helping me with my tire replacement. Michelle got everything taken care of quickly, kept me informed throughout the process, and made sure I was back on the road as soon as possible. Excellent customer service and a smooth experience from start to finish. I highly recommend working with Michelle and the team at Firestone! -- Chasmin Jones

I scheduled a transmission inspection, when I arrived they told we they were unable to look at my…read moretransmission/they don't service transmissions.... Then why was that an option on the website and "transmission fluid change" was on the sign behind the guy

65$ for a used tire... they don't tell you, it has a plug and the walls may be peeling. so I…read moreinquired about it and the guy started yelling... so I said I see where this is going, I didn't want an argument just a simple answer...So I then asked for my money back... I was told I'd be charged LABOR... heck I brought in a flat tire on the rim... you put a tire on the rim and yelled charging Labor... VERY POOR customer service ... I don't reccomend this place EVER... if I could give them negative star eating then I would. Don't show me a decent tire and then grab somthing else.. you should said the tire was plugged before you got my money!!

We got tires mounted and balanced by them. We noticed the whole front end was wobbly late night…read more The next day we went back to see if he could recheck them and do them correctly. He refused to even look at them or acknowledge that they were incorrectly balanced. Plus he said he was the Supervisor/Manager. So we went down the street to pay extra money for them to fix what was not correctly balanced at the yellow building spot. I would not trust them to do any car repairs. Keep your families safe!

Terrible business.Very pricey.If you're looking for a business where you will have piece of mind…read moreabout the workmanship being done don't consider this place. It's seems they do a good job on preying on people who are not knowledgeable about getting repairs done on their vehicle.

Long review but very worth the read…read more Used there website to book an appointment for tires and a alignment. Email stated someone would be in contact with me in one business day to 25 hours. 2 days later no reply. I called the 3rd day and asked about my appointment I put in for an they had no answer as to why no one contacted me. No big deal I get it. My problem is with the next part of this story. I set an appointment over the phone, show up for appointment. They had the tires I requested in stock at a fair price. I asked for an alignment since I always get an alignment with any new set of tires. I get informed my truck is done and ready. Awesome, the guy rights up the work order an I pay the bill. The full bill for tires and the alignment. After which I get informed that they couldn't do the alignment an that I need ball joints and rear control arms. This would of been very important info to have before paying. Now they have to refund me my money for the alignment they could not be performed. I'm asked next if I would like a price quote for the repairs. At this point absolutely not. You can't inform me before finishing my vehicle that I need repairs an that you can't do the alignment? But you'll gladly charge me for it before reviewing your paper work. Needless to say I left livid. Once cooled off I walked around the truck at home to inspect the tires. Found all four my wheel covers destroyed, scratches, and cracks! You can see where they over tighten the outer wheel balancing nut into my rims and completely ruined all 4 of my rims. Unbelievable!!! I absolutely can not believe this place gets away with this kind of work. I've heard very high things about them. All of which is a lie. Stay far away from this place if you value your vehicle.

One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!

Good, honest service at a good price. Got brake pads done without any issues. I do wish they would…read morebe able to give an estimated time it will be done. It's more of a drop it off and we'll work you in and call you when it's ready.

Great customer service! Love this place have been taking my car here for 14 years if so. Ben is…read morealways fair and honest!

These guys are great. Came here based on Yelp reviews & my daughter's recommendation. Fair,…read morefriendly & efficient. I drove past a half dozen tire stores to come here (40 minute drive) but well worth it.

Leopold tire has been our family's go to since the 70s, caught a nail in my tire took it to the…read moredealership wasted three hours and woke up the next morning with a flat tire! Do not waste your time taking your car to the dealership you bought it from take it to somebody that knows tires!

On June 15th, 2026, They sold me a tire that was TOO WIDE AND TOO TALL. I said it looked too wide…read morewhen he put it on, and he assured me that it would be okay and doesn't matter. But Right after leaving, my Toyota Sienna start pulling to the right, and trembling a little as well. I googled this after getting home and learned that when a wrong size tire is place on a vehicle it not only causes it to go out of alignment, it can also cause very seroius issues ( computer related ). I went to get another used tire to replace it, then went to another place and bought 4 new tires. Obviously, this is very bad, unethical way to conduct business. Of course, he knew the problems it would cause. I told the guy who owns Hall of Fame Tires about what happened because he told me to go to this place and he said this guy never should have done that. I am going back to JB Garage with the tire tomorrow for a refund. Hope he learns his lesson. I did.

They did a wonderful job every time I went there. They didn't work on several of my cars. I can't…read moresay anything, but nothing but nice about them.