I never been so embarrassed in my entire life sending flowers to family members. Save yourself embarrassment!!! I ordered an item from 1800florist to be deliver on 1/23/20. It never arrived on that day! It arrived 4 days later on 1/27/20. And when it arrived the item was wrong! My order was full of lily and roses, and what arrived was daisy, filler and carnation. Here is the photo of what I ordered and what It was delivered. You be the judge!!! We called them to request refund they said they delivered exact item, Then they said they will deliver one, I followed up they said they just delivered something else!! Lie!!!! Nothing was delivered all day!!!! My cousin is house wife, home all day, gated house nobody came. Horrible people!!! Don't waste time! 1. Lied by confirming delivery on the day it should have ( they violated 1800florist rule) to avoid fees! 2. Lied about delivering correct items 3. Lied about new delivery. read more

Buckeye Florist - The one I ordered online!!! - Floral Designers Near Me - Buckeye, Arizona

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I wish I could put a negative rating. This place is AWFUL! I put in my order and it was supposed to be delivered on "x" date. Date came and went and still no flower delivery. I called multiple times and left multiple voice and email messages, without any response. This place just plain sucks in a nutshell. I hope they lose any and all business because of their scam. UGH! read more

DO NOT USE THEM THEY HAVE BEEN REPORTED !!!! This place is horrible. No communication and no delivery. All they care about is taking money. If I can mark no star they would get it. read more

Their address is 21699 W Yuma Rd, Unit 103C, Buckeye, AZ 85326, United States That's the buckeye PD and library! Are you guys serious right now? And don't even get me started on a 100$ bouquet I ordered and NEVER GOT. I hope the scammers running this business get caught, I already got refunded my money, but I want more than that taken away from these scammers. read more

There should be a zero stars option. I wish I had read the reviews before ordering from this store. I ordered flowers for my Mom, who was also very sick, for Mother's Day. After not seeing her for well over a year due to COVID and because she was sick, I wanted her to feel very special and loved. Being from MN I was not familiar with florists in the area. The flowers finally arrived 2 days late and were left outside without a door knock. I ordered the large Precious Rose bouquet and what she got was NOT that. Since they don't answer their phone, I sent 2 emails giving them the opportunity to make it right. They never responded. Please be advised they are not a reputable store. read more

Buckeye Florist - This is what she got - Floral Designers Near Me - Buckeye, Arizona

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Do not order! Location doesn't exist! They are professional fraudsters. You will not get a refund even if you dispute transaction. You been warned! They do not answer the phone. read more

Buckeye Florist - Fraudulent website! Misleading! - Floral Designers Near Me - Buckeye, Arizona

VERY, VERY disappointed. Shame on me for not reading the reviews before placing an order. Placed my order on March 11 to be delivered March 12 which was confirmed on my receipt. Called and emailed several times when the flowers and teddy bear were not delivered to my 95 year old mother. Per our credit card we were billed by a different florist..Tilted Tulip in Mesa, AZ. They also do not return calls. The flowers were finally delivered on Tuesday March 15 minus the $22 Teddy Bear. Flowers look nothing like what was ordered. Will be disputing the charge with my credit company. read more

Horrible service. We made the mistake of ordering through them and bought guaranteed same day delivery, the website says the delivery was made at 5:17pm, but the recipient did not receive the order and was home. Calling the next afternoon they say it is still out for delivery and cannot cancel the order. Update: the delivery was made 10 days late. Was nothing like what was ordered. They came from Buckeye, who denies any involvement. And our bank charged back the transaction the day after they did not arrive... Still they delivered knowing they weren't paid. read more

Wish I could give them a lower than (1) Star; horrible experience and never reached out to me to communicate. I was willing to work with them, but they never even tried. Ordered my mother for her birthday; it arrived 2 days late and was much smaller than shown on their website. Sent numerous phone calls and emails - no response. $100 for this "kindergarten project". read more

Buckeye Florist - Shown on website. - Floral Designers Near Me - Buckeye, Arizona

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like all the others.... no delivery was made. I have written countless emails. Left many MANY voicemails with NO COMMUNICATION!!!!!! this was a very special occasion. I am so disappointed. At this point I just want my money back. read more

Ordered an arrangement to be delivered same day. It was not. And after repeated attempts to get a hold of them. A woman answered with "who the F$*K is this?!" DO NOT BUY FROM THEM. This place is borderline scam. read more

Horrible service. I ordered a bouquet to be delivered same day paid extra for it and I never received a time it would be delivered nor any other information. It is now 7:30 and it was not delivered I called the number and some lady answered and said oh you know what I tried calling I'm on my way home already it will go out tomorrow. I told her I paid for it to be delivered the same day so I would like a refund and she replied with it was already made. I understand that but I am the customer I paid $100 for it to go out same day and I ordered it at 2 so I would like a refund because no you never called me left a message or emailed me so I didn't receive this information of it going out tomorrow. She then began yelling at me and said you know what fine I'll give u a refund but don't lie and say I didn't call you and so I replied with no because you never called me you never reached out to me in which the lady hung up on me. Please everyone save yourself the time do not order and please put in a complaint to the better business bureau! read more

Buckeye Florist - Her response instead of showing the proof that she actually called me which she has none because she never called me... - Floral Designers Near Me - Buckeye, Arizona

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Do not use this company! Flowers are sent to wrong addresses, they look nothing like the pics on their website and they say they have a shop in Buckeye but when you go to the address they provide--nothing there! read more

Buckeye Florist - Floral Designers Near Me - Buckeye, Arizona

I've actually never written a review before but this time I just couldn't let this pass. I placed an order online for flowers to be delivered the next day. Now it is 3 days later and still no flowers! No phone call to the recipient, no call to me the sender. I left a voice mail message and never received a call back. I tried calling again today and no one answers and the message literally hangs up on the caller! Needless to say I've processed a dispute with my credit card company for a full refund. I would tell everyone to not risk placing an order with this florist....EVER!!!! They don't deserve the one star I'm forced to give! read more

Fraudulent? Ordered for same day delivery. One week later after 2 emails sent and 6 or 7 calls and left messages, my order was never delivered, no response from them, yet they collected the money. Everything I call it goes straight to voice-mail. Terrible experience and will never attempt to use them again. read more

Please Do not order from this establishment! They are affiliated with Ava Flowers who are a out of Country middle man, who take your order, money . I ordered a 107.00 bouquet with a bow and got a used case flower arrangement that looked worse than a Walmart bouquet! Several phone calls and nothing !i called and Buckeye Floridt would not answer! Called from another number and said I wanted to order a very large arrangement and they called back in 2 minutes I explained again and no return call! I'm reporting to The better business Burea! read more

Buckeye Florist - Ordered these - Floral Designers Near Me - Buckeye, Arizona

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DO NOT ORDER! I wish my husband had read all the comments in here before ordering my surprise flower arrangement. Big Surprise!! No flowers!! He ordered on the 19th a flower arrangement to be delivered on the 22th to me. He's currently out of town so he wanted to surprise me! He got a text on the 22th stating that flowers were delivered, he called me and had to ask if I received them since i didn't mention anything. I didn't! He reply the text saying that there were no flowers at our door step, no reply after that. A girl called him to let him know that she got the arrangement at her house (his phone number was written in the card). That was 45 minutes away from our home. Not even close! Not even the address was close to similar or anything. I ask him for the confirmation email and receipt and he did put the correct address. I called that day several times and left messages and no answer or call back. Today (Monday 24th) I talked to the owner. Super rude woman that stated that my husband called her the next morning after ordering (the 20th) to ask to change the delivery address and giving her that address and gate code. Which he did not. She was pretty certain that my husband called her and i mention that maybe she messed up the orders and the change was for another one. She told me that I should talked to my husband and check his phone records because he called her and that the girl from the other address is his girlfriend. Crazy rude woman and awful customer service!!! DO NOT ORDER!!! read more

I sent Cathy Romano another email today 1/17/2020 in regards to refunding my money for non delivery of my order on 1/6/2020. It should have been delivered on 1/9/2020 which was the death of my father in law. read more

There should be a negative stars option. This business is the worst I've ever encountered. I ordered sympathy flowers to someone who just lost a loved one. Not only did they not deliver the arrangement I ordered and paid for, they also would not answer their phone. After countless e-mails, I received a very rude response and was told I would get a partial refund. I never got it and gave up trying. They also lied about calling the recipient. read more

Fraudulent order, not what we ordered, delivered a day late. And zero response from the store. We placed an order on 11/9 for an order to be delivered on 11/13, my stepdaughter's original wedding date (which had to be postponed due to the pandemic). It was very important that the flowers be delivered ON Nov. 13, since that was the day. Flowers never showed that day -- we called the shop and emailed multiple times and NEVER got a response. Flowers were delivered on Nov. 14 -- and they were nowhere near as big what we ordered. We ordered the medium, but what was ordered isn't even as big as the small version shown on the website. What we got is less than a quarter of the size of what we ordered. We emailed the both Buckeye Florist AND Tilted Tulip (both sent us receipts) on Nov. 16 and have not heard back (it is now Nov. 20.) I have reported this company to the Better Business Bureau for fraudulent practices. We gave them a chance to return our multiple calls and emails but have not heard anything back. read more

Took my friends money and never sent flowers. Frauds!!!!! Do not bother. She never got a refund.

This place is scam! Don't bother ordering. Rude people who lie about delivery time and items. 1800 florist should shut them down. No ethic at all. Save your time, money, reputation and day and simply stay away!!!! read more

This is the worst florist that I have encountered in 30 years of purchasing flowers.  The delivery was two days late, incomplete order, no communication despite several calls and email messages.  I called my credit card company and took $20.00 off from my payment.  The owner sent a "smartaleck" response.   I understand about family issues but at least inform the customer or recipient of the flowers as to why there was a delay.  Do not patronize this business. read more

DO NOT ORDER FROM THIS FLORIST! Not only was the delivery late but the flowers that showed up at the door wasn't even close to what was actually ordered! Supposedly, it was the owner that was making the delivery and she was super rude also used profanity at me when I tried to take a photo of what they were trying to deliver! The flowers were for my wife for our 15th Anniversary and needless to say it was a joke of an arrangement! read more

Thee worst customer service and florist service in the nation! The woman, Kathy from Tilted Tulip, was unprofessional and blamed her delivery drivers, the weather, the president, the economy, political parties, her daughters new home and myself as an excuse why she couldn't complete an order and delivery correctly the first time. They gave incorrect delivery address to the delivery driver, said they couldn't deliver, left the flowers that were completely WRONG on a porch with no doorbell or knock an entire day late. There's zero communication. But they take your money! The flowers were wilted and filler flowers, with a SINGLE rose. Oh not to mention, half the order was missing. Balloons never arrived which she blamed me cause "if you've ever transported balloons you would know". She made no sense, was having a bad day and decided to call me an f*****g b****. Also said it's her "prerogative" to leave her business when she feels like it before business hours and then blame the customer for not completing her orders for the day hahaha! Then refused my money back or only half and accused me of intentionally stealing from her. Laughable. File your fraud claims with your banks, you're not getting your money back nor the flowers or balloons you ordered! And be prepared to be berated when you question where your order is :) oh and also, she forwarded her work phone to MY personal cell phone number after cussing me out. Professionalism at its lowest in the NATION. Stay far away! read more

Didn't deliver on day they said they would. Unable to contact, no flowers but kept the money. Report to better business bureau and do not use them. read more

We recieved orchids that have the roots packed so tight I have to transplant right away. Completely dry when delivered. A card was included but no signature of who sent it. I called, talked to some lady, she sounded confused, then said she had to call the people who ordered it to get permission to give me their name.... I waited two hours, called back and got a recording. Will wait to see if they call back tomorrow. Do not use this florist! read more

My daughter had these delivered yesterday for my birthday and as a recovery from surgery. The delivered product looks nothing like what was ordered. I've attached photos of both. She is terribly disappointed and I'm sad that she spent way more money for flowers that are worse than ones at the grocery store. read more

Buckeye Florist - Floral Designers Near Me - Buckeye, Arizona

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Do Not Order Anything From This Shop!!!!!!!! My daughter has to put her dog to Sleep which was a very hard day!! My other daughter ordered a memorial arrangement for her which was $80 ....., Not only was my daughter charged $167 but when she spoke to "the owner" she was extremely rude and unprofessional!!! I've called and emailed trying to help my daughter get her money back with no response!!!!! No Heart Do Not Order From This Florist!!!!! She has 4 shops!!! read more

I WOULD NEVER ORDER FROM HERE. I would leave zero stars if it was an option. I wish I would have read the reviews before ordering. The flowers were delivered on the wrong day. The delivery driver was fighting with another person while delivering the flowers to my friends home. My friend sent me a picture of the arrangement and it was not at all what I ordered. I spent $99, $130 with tax and fees, on small bouquet of daisies and carnations. I called the florist 4x with no answer. I emailed the florist. No response. So I called my bank and filed a complaint....finally I heard from Cathy. She called me yelling. She reached out to my friend and got her involved. Not ok! I am the customer, not my friend who got the flowers. Leave her outta this. Then she told me if I didn't pay her back for the vase the flowers were delivered in, she was going to show up at my friends house and demand the vase back. Excuse me? How unprofessional and no sympathy for a woman who just lost her brother. And sooo tacky! WHAT AN AWFUL EXPIERENCE. CATHY TREATED ME TERRIBLE. read more

save your money don't order from here! Not only does it get delivered wrong DATE but it also looks NOTHING like your selection. When you reach out to them no apology is given just a "WILL FIX IT" (nothing gets fixed). read more

Today I ordered flowers to be sent to my friend to lift her spirts. The flowers that were sent were nothing like what was advertised and what I expected. I called and left a message informing them that the flowers that were delivered did not look like what I order and asked if they could call me. I received and call from who I am assuming was the owner. She began the conversation very rudely had, she continued to make excuses for the product that she sent. I was very patient with her and explained that I was dissatisfied with product and then she began raising her voice yelling at me blaming me for the product that was sent. She continued to yell at me about how other people were upset about flowers that were sent on Mother's Day. I could no longer take her yelling at me blaming me for the flowers that I finally just hung up. PLEASE DO NOT DO BUSINESS WITH THIS FLORIST. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH A BUSINESS read more

Buckeye Florist - What was delivered - Floral Designers Near Me - Buckeye, Arizona

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I received my flowers on Mother's Day at 5:21 p.m. I waited all day for the delivery, so it was pretty much a wasted day. When I sent my kids a photo of the bouquet thanking them, my daughter was upset. According to her, she spoke with a woman at this florist and told her she saw an outdoor arrangement online that consisted of succulents and flowers that could tolerate the Arizona heat. My daughter and son wanted me to have something that would last a while. She even gave the woman the sku number for the outdoor arrangement. The bouquet was fine, but definitely not worth the cost (despite the fact that flowers are marked up on Mother's Day). I agree with the other reviewers who wrote that their delivery was late and that they did not receive what they ordered. Flowers are expensive and my kids don't have a lot of money and it upsets me when anyone takes advantage of them. read more

I sure wish I had read the reviews before ordering from this company! I ordered a plant arrangement to be delivered to my sister in law after her husband passed away. I called Buckeye Florist first to make sure they were open. I never received a call back. This should have been my first red flag! Two days later, I placed an order on the website May 10th - said it would be delivered on Thursday May 14th. I sent an email on Friday, May 15th telling them my sister in law had not received anything. This is what I received back from them: "Its delivered its gated and the driver sat there and waited for someone to come behind him. As he sat there for 20 minutes Waiting, and she never answered..so it was left at her door.. please next time try and give the gate code, so it doesn't delay the order and you think we just don't want to deliver it. " Then on May 19th, I received a call from my sister in law thanking me for the plant. I asked when it was delivered, she said "today, May 19th". I DON'T appreciate being lied to. This certainly is not a way to run a business. They don't return phone calls and when they send emails, they are nasty as if you are the problem, not them. Do not order from this company or Tilted Tulip - I understand they are owned by the same money hungry people. read more

If I could give this place 0 stars I would...when the flowers arrived I was so embarrassed to give them to my family member my friends 2 year old could have done a better arrangement, definitely NOT worth the $67 we payed! They did not follow through with their 'same day delivery' as the flowers were delivered next day even though my order was put through before the store had even opened! When I emailed to find an update the response I got was so disgusting I was gobsmacked I have never received such an unprofessional email in all my life. This place is a SCAM do NOT spend your money here!!! Save yourself the money and do your own flower arrangement because it will look 1000% better than what they unprofessional morons created. read more

Do not order from this business! What was ordered on their website was NOT what was delivered. I spent almost $100 on an arrangement that I could have put together with $5 flowers from the grocery store. It was also delivered a day late and when I called to check on the status of the order no one answered or gave me a call back. read more

I know Mother's Day is extremely busy season for florist. However, I don't feel the quality should go down just because they are busy. I picked out a beautiful bouquet online and had it sent to my mom ... what she received was significantly different and smaller than what I had paid for and saw online. I have left two email messages and one phone call message and no one has returned my call read more

I chose this business because the recipient love country-antique decor. The base for the flowers received is not the one I chose, and the base for me was the most important item. It looked like a metal milk container. The recipient received a beautiful sunflower arrangement ... but in a glass container. Bummer! read more

Absolutely do NOT order from this company. This has been the worst, most unprofessional experience ever. I ordered flowers from their website which stated, "same day delivery". The delivery did not arrived until the next night at 9:30pm at night in which the person delivering the flowers did not even ring the bell and the flowers were left out all night! (The person's house cameras saw them deliver it at that time without ringing the bell.) I called the florist immediately when I found out my friend received the flowers and the dish garden I ordered did not even come close to what was pictures online! Different basket, no ribbon, different flowers, the flowers were in poor shape having been outside all night! The woman stated she would send another basket and told me they were going to be delivered that weekend. The woman I spoke to never apologized and said, "This is what happens when the boss is away!" She also told me that the website is run by a company on the East Coast and that's why what was delivered may have looked different than what my friend received. Isn't that false advertisement? Come Monday no flowers were delivered. I called back and the same woman told me they missed the cutoff for them to get ordered last week and a guy has to run to California to pick up flowers as nothing is grown locally. (I would also like to note she never called me to say, "Hey, I told you they would be delivered this weekend but they won't be there until X day.") She then stated my friend would get her flowers that Wednesday. Wednesday came and went, NOTHING, and Thursday I called back and left a message, no response. I have been calling the correct shop number: 623-404-4240 and I have left MULTIPLE messages and have not received a phone call back, a refund, or new flowers delivered!!!! It's obvious they are no longer answering my phone number. I have called over 15 times!!!! This has been a horrible experience! And yes, I checked. I did not order from the "wrong Ava's". My receipt says the correct florist name, location and phone number, which I have listed above. read more

Buckeye Florist - What was ordered - Floral Designers Near Me - Buckeye, Arizona

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NEVER do business with this company! I placed an online order a week in advance. On the scheduled day of delivery I called at 1:00pm to inquire when delivery would be... The woman I spoke with didn't even attempt to check, she just, "If it's scheduled for today, you'll have it delivered..." Click. At 4:50pm, I called again and spoke with another woman, who at least took my name and call back number and said the office would call me back. At 7:00 pm, I called back and got the answering service. At 9:00pm, I decided I was cancelling the order in the morning. I like to do business with local companies, but not this one. I will never order from them again. To run a successful business, one needs to able to notify clients of any potential delay. They need to be upfront and honest. How they could go home and leave an order hanging is beyond me, especially after calling twice during the day. I strongly urge any potential client to seriously reconsider doing business with this company. read more