1. Buchanan's Carpet Care

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    Endicott, NY

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    Buchanan's Carpet Care

    5.0 (1 review)

    Services - Buchanan's Carpet Care

    Carpet cleaning

    Buchanan's Carpet Care Photos

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    9 years ago

    Dave does an excellent job at reasonable prices! Highly recommend!

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    Squeaking Kings

    Squeaking Kings

    (3 reviews)

    Be sure you are home and available to do a walk through with this company After they clean your…read morehome. We were not there and expected to come home to a reasonably clean house, this was not the case. No dusting, floors not vacuumed or cleaned, bathrooms ignored, i could go on. The friend that arranged the cleaning for us was met with defensiveness and told he was a liar when he reached out about it. one of my sons rooms was tidied and carpet vacuumed, that is all that was obviously done. Their "before pictures" were different spaces than their "after pictures" . When we sent pictures that were taken within 24 hours of the cleaning, they said they did not think it was the same house, we were told that they did not believe us and, since we were not there for a walk through, we have no recourse. Do not purchase with being present!

    Worst service ever! Do not use this company. When you sign the contract they take full payment…read moreupfront and once you pay on PayPal you enter into a contract with them to pay for an annual services and if work is not done right they don't care. We had streaks and blemishes all over the windows they worked on. We wanted it addressed but they did not want to fix it that day. We tried to get our money. All we wanted was a refund but they wouldn't refund us. We didn't ask for them to complete or clean the windows the next day. We could have done a better job than that. Very unprofessional and horrible services!! Would never use or recommend them to anyone. Beware

    Stanley Steemer

    Stanley Steemer

    (12 reviews)

    We had the ducts in our house cleaner by Stanley Steemer from the recommendation of our personal…read moreplumber. They arrived on time and were extremely professional. Moved all of our heavy furniture so they could better access some of our hard to reach ducts. They even went so far as to clean in these areas. Before they started they showed us and explained what the ducts looked like. I couldn't get over how much dust, dirt and plaster were sitting in the ducts. While cleaning one could hear all the debris being sucked up by their vacuum. The after pictures were hard to believe. They were spotless. They didn't leave a mess and cleaned up everywhere they worked. I was very pleased with their work, their attitude and their friendliness. I would highly recommend using their service.

    Nearly $1,000, Two Cleanings, Still Have Odor and Stains…read more I paid approximately $1,000 to have my carpets professionally cleaned. The initial service was performed on September 17. After the cleaning, I still had a noticeable cat urine odor and visible dirt/staining, so I contacted the company and gave them an opportunity to correct the problem. They returned on September 24 and performed a second cleaning. Unfortunately, even after TWO visits, the odor remained and there were still visible stains in multiple areas. I have photographs documenting the condition of the carpet after the service. After giving the location a second opportunity to correct the problem, I requested a refund and was refused. I then contacted Stanley Steemer's corporate office to escalate my complaint and was told that this location is privately owned, so the refund would have to be handled by the local business. I understand that not every stain can always be removed, but for approximately $1,000, two service visits, and an unresolved odor problem, I am extremely dissatisfied with both the results and the resolution offered. I gave the company an opportunity to make this right before posting this review. Unfortunately, my refund request was denied. Based on my experience, I cannot recommend this location.

    Buchanan's Carpet Care - carpet_cleaning - Updated October 2026

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