Scott Smith and Son use to be very reliable, but that was when there was not competition. We find their oil prices to be high and there is not price matching or even consideration saying the oil from competitors is "cheap not quality like ours". We found no difference!
We have had them clean our furnance yearly only to have them come back immediately and I mean the next day, because it was not working. This happened several times! They always found something major the second or third service call and would not stand behind their workmanship not even within 24 hours. One of the service men told us to keep track of the parts replaced and sure enough at the next visit they tried to replace the same parts.
Martin Plumping and Heating is very reliable for the upkeep of the furnance and very
helpful!
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