Was very satisfied with cleaning of my carpets. Ed was very friendly and did an excellent job…read more This is my second time with Broome Steam Carpet Cleaning.

Broome Steam is tops in their field! I had an old wool carpet that looks new again. They're fast,…read morevery friendly and super at what they do. NO sticky film left. Carpet feels, looks and smells clean. Don't go anywhere else.

I'm moving during holiday season and they really came in clutch. Respond time was fast and they got…read morehere 10 mins early. The service was efficient and thorough. Nice people, great price, good service.

From the owner: Y & M Professional Cleaners LLC serves residential and commercial properties in Endicott with…read moreservices designed for both ongoing maintenance and project-based needs. Whether you're managing a facility, wrapping up construction, or keeping a home in order, the right cleaning approach depends on understanding what each space requires.

We had the ducts in our house cleaner by Stanley Steemer from the recommendation of our personal…read moreplumber. They arrived on time and were extremely professional. Moved all of our heavy furniture so they could better access some of our hard to reach ducts. They even went so far as to clean in these areas. Before they started they showed us and explained what the ducts looked like. I couldn't get over how much dust, dirt and plaster were sitting in the ducts. While cleaning one could hear all the debris being sucked up by their vacuum. The after pictures were hard to believe. They were spotless. They didn't leave a mess and cleaned up everywhere they worked. I was very pleased with their work, their attitude and their friendliness. I would highly recommend using their service.

Nearly $1,000, Two Cleanings, Still Have Odor and Stains…read more I paid approximately $1,000 to have my carpets professionally cleaned. The initial service was performed on September 17. After the cleaning, I still had a noticeable cat urine odor and visible dirt/staining, so I contacted the company and gave them an opportunity to correct the problem. They returned on September 24 and performed a second cleaning. Unfortunately, even after TWO visits, the odor remained and there were still visible stains in multiple areas. I have photographs documenting the condition of the carpet after the service. After giving the location a second opportunity to correct the problem, I requested a refund and was refused. I then contacted Stanley Steemer's corporate office to escalate my complaint and was told that this location is privately owned, so the refund would have to be handled by the local business. I understand that not every stain can always be removed, but for approximately $1,000, two service visits, and an unresolved odor problem, I am extremely dissatisfied with both the results and the resolution offered. I gave the company an opportunity to make this right before posting this review. Unfortunately, my refund request was denied. Based on my experience, I cannot recommend this location.

My elderly Mom knocked over a huge planter in her living room loaded with mud and water. Very…read moreupsetting to her. I started calling around late afternoon for a carpet cleaner (I'm in CA). Razib from Heavens Best answered after hours, said he would come the next day at 8:00PM, (he was squeezing us into a full day) reasonable price. He did a beautiful job. This company will also do other jobs ie. painting, handyman. Keeping him in my contacts!

From my initial contact through the completion of the job, I was continually impressed with Dan's…read moreprofessionalism. I got a prompt call back when I requested a quote and the job was scheduled within a reasonable time frame. The day before the job, I got a confirmation/reminder call which was followed up by a promised call letting me know that Dan would be here within 15 minutes on the day of the job. Dan is the owner of Heaven's Best and he is the one who comes to clean your carpets. He did a great job and even removed an ink stain that we thought was hopeless. I highly recommend Heaven's Best.

Dave does an excellent job at reasonable prices! Highly recommend!read more

Be sure you are home and available to do a walk through with this company After they clean your…read morehome. We were not there and expected to come home to a reasonably clean house, this was not the case. No dusting, floors not vacuumed or cleaned, bathrooms ignored, i could go on. The friend that arranged the cleaning for us was met with defensiveness and told he was a liar when he reached out about it. one of my sons rooms was tidied and carpet vacuumed, that is all that was obviously done. Their "before pictures" were different spaces than their "after pictures" . When we sent pictures that were taken within 24 hours of the cleaning, they said they did not think it was the same house, we were told that they did not believe us and, since we were not there for a walk through, we have no recourse. Do not purchase with being present!

Worst service ever! Do not use this company. When you sign the contract they take full payment…read moreupfront and once you pay on PayPal you enter into a contract with them to pay for an annual services and if work is not done right they don't care. We had streaks and blemishes all over the windows they worked on. We wanted it addressed but they did not want to fix it that day. We tried to get our money. All we wanted was a refund but they wouldn't refund us. We didn't ask for them to complete or clean the windows the next day. We could have done a better job than that. Very unprofessional and horrible services!! Would never use or recommend them to anyone. Beware

John is a quirky guy, opinionated but full service. If your design ideas do not match his own, he…read morewill push against you. He repeatedly "corrected" our vision for a certain color combination. We worked together for 2 months to find the perfect flooring. Not once during the process did he mention he is CASH ONLY as he had one bad experience with a product only (no install) chargeback a few years ago. Since credit cards provide a lot of consumer protection in regards to warranty and paper trail records for warranties, we contacted the HQ for Floor Coverings International to ensure they would keep the records in case this local store goes out of business, as our flooring came with a 20 year warranty to the tune of $5000. The HQ staff was very helpful, they understood the problem with cash only records and offered to speak with John to see if he would accept a partial cash and partial credit payment to solve the problem. They also stated they had a similar problem with another location skipping town and leaving customers without service post-sale, so they understood our concerns as it's valid. They also pointed out John plans to retire soon so he won't be in business much longer likely however they would find another location owner to travel to us if need me. Southern hospitality at this HQ 100%. We texted and called multiple times to complete the sale over the next 2 weeks. After a 2 month working relationship with a contract in hand and ready to write him a check to begin work, John GHOSTED us without so much as a voicemail, letter, text, nothing. Highly unprofessional. After 4 weeks waiting for him to respond, giving consideration perhaps something had prevented him from replying, we ordered the same product from elsewhere and paid a few hundred more BUT we were able to get quick, friendly service, installation warranty, full product warranty, and use our credit card which gives us peace of mind long term for warranty records as well as cashback on the $5000+ purchase from our card issuer. Overall, we wanted to use John, HQ were reassuring and reasonable people, and he had better products than Endwell Rug or Discount Carpet. But, ultimately, someone who acts inscrutably pre-sale is going to be trouble post-sale. We are very happy with our new flooring and are bummed we could not support this small local business.

John installed new carpet in our conference rooms at both Jim Rollo State Farm Offices(Jim Rollo…read moreState Farm in Endwell and Jim Rollo State Farm in Binghamton). We received great advice regarding available carpet selections to stay within our budget. The installers were courteous, neat and did a quality work. We are very satisfied with everything.