They boarded our large dog in the same kennel as our small dog, even though specifically told not…read moretoo. This made our larger dog reactive to small dogs and since have had to rehome our small dog. Devastating truly.

I am MORE than happy with Kira's service! She went above and beyond. I had planned our trip several…read moremonths in advance and she had kept her word in reserving our space for the holidays. We had never boarded our Lola before so we were nervous. Kira allowed me to call often to check on Lola during our trip. She bathed Lola AND even clipped her nails. Lola loved her so if we ever are in need of boarding, Lola will be going to COAL CREEK PET LODGE! THANKS FOR EVERYTHING, KIRA!

I was a first time dog boarding customer who used this boarding facility for 2 nights and 3 days…read morefrom Friday to Sunday. I think that for the things they do, $35 a night for boarding is a price that can't be beat. They offer group play or one on one play. Drop off and pick up are easy to navigate. Their location is very close to the Great Wolf lodge. Bryan was happy to show me the kennels upon request, Scott was kind enough to give us some tips on building our dog's confidence, and Gale was professional at all times. The presentation of the facility was clean, bright, and organized. The kennels are indoors with a platform that is attached to the wall. I can tell they spent a lot of time on their website as well, providing a plethora of info for you to indulge in should you have any questions. With that said, I do have some small qualms. I sent my dog's shot records as requested via email but I did not receive a confirmation of the receipt. When I called a couple days before our reservation to double check, I had learned that they did in fact receive my email but my dog did not have all his shot records present when I thought that he did. I was flustered at the thought of driving so far on the day of to potentially just getting rejected because we were missing information. Secondly, my dog definitely didn't use the potty enough. This may not have been at the fault of the trainers considering my guy probably held it in but he had thee longest pee of his life that I've ever seen after I picked him up. Since there's no knowing for sure how often supervision over potty breaks happen, my recommendation for all the first timers would be to not board your anxious dog. Overall we are satisfied with the experience.

Called for a next day dog boarding. Was accepted. They were clear about their rules. Doggie came…read morehome happy. Short notice greatly appreciated. People there were a bonus.

I run a nonprofit Goat rescue and had a foster bring my dog that Wood belongs to us to this clinic…read more The dog was given back to the rescue from the foster and I have requested records for three days personally and through the rescue and through the veterinary clinic. This dog needs severe medical treatment and I do not feel that Dr. Fay's office was giving the best advice on how to handle the conditions of the dog therefore I am taking it to a second opinion, but unfortunately, I cannot seem to get the paperwork that needs to have that happen and his health is starting to decline because of this ! I've been told getting records from this facility has been very difficult for not private people but other veterinary offices. This is very very concerning considering people want opinions and everyone takes paperwork at the time of the visit when they have an emergency case.

The BEST vet in the county and probably the STATE. Dr…read more Brandy is kind, compassionate, knowledgeable & honest. She rejoices in your new pet & provides a guiding hand through the rainbow bridge experience. She's just AMAZING!

All of a sudden my 4 yr old Siamese tom acted like his back leg was broken. I called the vet…read moreclinic, emergency care. We were in a room in one hour from leaving the house. I explained Bandera's fear of people. (He has a bullet in him). The nurse said not a problem, we have a cat whisperer. She had him in his back with her fingernails under his chin in minutes. Submission. Turns out he had fang punctures from tom cat fighting. Thank you doctor and staff. You loved on my cat.

They take good care of my giant , Karhu. He's a spoiled dog with a routine they ate willing to…read morework with for treats, etc. Clean facility. Caring people Happy dogs.

My husband and I had planned and booked a 2 week bucket list trip to Peru and were set to leave in…read more7 weeks. We had arranged our normal pet sitter that we've used for years to come and take care of our (almost) 15 year old cat, Mr. Christmas. It was around that time that Mr. Christmas stopped eating. Mr. Christmas had no real health conditions, no meds...and he was declining fast. After extensive testing, imaging, and seeing a specialist, he was diagnosed with either IBD or cancer and was going to need a lot of follow up. He was on multiple oral medications and he still wasn't eating great. I couldn't leave him in the house with someone who can only come see him once a day. He needed more support and our normal pet sitter couldn't provide that for him. I was fully prepared to cancel the trip, but thought I'd search online to see if anyone could match what we were looking for and if anyone would be willing to do what we were asking. We needed three, hour-long visits daily, forcing food at him, weighing him, and administering multiple daily medications. I found Melanie and messaged her explaining what I was looking for, and I was really impressed that she was up early at 4:30am to message me right back. She is incredibly responsive. I want to also mention that I messaged around 8 other people, and none were willing to do what we were asking and many didn't respond to me for several days. Melanie communicated with me each week leading up to our trip. We initially didn't have a diagnosis and I needed vet clearance to leave him. Melanie asked many questions, and when we finally were told that he was stable enough to leave, she came over to our house with a list of questions to go over with us. He's got a bit...a lot...of an attitude. She made sure that she didn't approach him and waited for him to come to her. She was so thoughtful about every detail of their interaction in front of us. My husband and I both felt that even though she is a stranger to us, there was something calming about her and she was very professional. We knew Mr. Christmas would be okay, but I wasn't expecting him to thrive the way that he did. Melanie never missed a visit (44 total!). She never asked for anything from me. She communicated with me daily throughout the two weeks. When we were backpacking and didn't have any cell service, she communicated with my parents and best friend so that everyone knew he was doing well. She braved picking him up to put him on the scale multiple times. Mr. Christmas gained weight with Melanie. He wasn't gaining weight with me at home, but she is just that good. Pictures of Mr. Christmas started with him sleeping alone, and then he got closer and closer to her on the couch. He even started inviting her to watch him in the litter box (I'm mortified), but he only does this with "his people". Our dog came to visit at home a few days to see Mr. Christmas (they are besties), and Melanie had no problem cuddling our dog while visiting Mr. Christmas. To describe Melanie in a couple of words, I would say she is easygoing and pays great attention to detail. She makes everything seem carefree, and my anxiety really appreciated that on this trip. I got home from 15 days away from him, and he is this thick ball of fluffy happiness. He was WELL taken care of. We could have never gone on this trip without Melanie. She is a true gem and I will be referring anyone and everyone I know to her. Love, Ben, Jen, Mr. Christmas, and "his dog" Ruby.

Melanie at Wan Wan Walker comes highly recommended. She is very knowledgeable about animals and has…read morebeen a pleasure with my puppy. Melanie always is responsive and keeps me updated in real time what is happening with my pet. I love all the updates and pictures she sends me daily. She is very easy to work with and very accommodating.