I have been bringing my car here for service. The staff is good. I did have a problem with the…read morephone service that I was not pleased with. The waiting room is nice. Comfortable chairs and free snacks. The noise is low from the shop. The store is well lit and bright. I switched here from another Toyota dealer due to poor service. Customer service is important to me and this place so far has better service.

Bought a used Mazda CX 9 SUV fromStagobs Auto. The car had…read morelow miles, no damage, a clean interior, and fun to drive. I did my homework. The Carfax Report came back with a clean history. Took it for a "used car inspection". They found one minor issue which the owner propmptly took care of. All communication with the owner was prompt and helpful. I feel he is a fair and honest man. The price was more than fair. Could not be more pleased with this purchase.

Kemon was a fantastic salesperson with a great attitude towards helping me get into my XSE van. It…read morewas a pleasure to have him helping us with this. Process. Thank you

Kemo it was great to work with get me In-N-Out fast transaction speed all around was great serviceread more

I live out of state. Purchased a Chevy Avalanche from Adam. He took pictures and video and sent…read morethem to me so that I could see the truck APPEARED TO BE IN EXCELLENT CONDITION. Unbeknownst to me, the entire undercarriage was inundated with rust. I drove this truck LESS THAN 20 miles and the fuel pump went up. While the truck was on the lift, the mechanic informed me that this truck will not be allowed to be driven on MD roads because it is littered with rust. The fuel line is ready to rupture as well as the steering. I have grandkids and I told Adam I had kids that would be riding with me. He knew this truck was nothing but rust. He said the only rust was on the lower door panel. But that was a lie to get me to buy this truck. I asked for video of the undercarriage as well and he sent video of an area with a small amount of rust, intentionally. When he took video of the inside of the truck, he totally hid showing me the cracked dash, intentionally. I've reached out to him to buy this truck back and void the sale but he keeps coming back with "let me check." Then just the other day he told me to talk to the finance Dept to buy truck back! Does he think because I'm a woman that I'm that stupid! He sold me the truck, not the damn financing company!!! So I would suggest not buying a vehicle from a deceptive dealership and I will be suing this dealership for deceptive practices! I am fortunate enough that I have his voice and the dealership on video lying and in numerous text messages. I'll update here shortly as well. #autoempirenorth

The owner of this business which is Kevin. Is very honest and upfront. This is a great place to buy…read morea car. I would recommend this place to anyone who is looking for a reliable car.

I took my car here for some work on some paint that needed redoing and wow! They really did an…read moreamazing job, Mike is very knowledgable and will help you with your car, for any repairs as well, he and Al worked magic on my Ford Fusion! Thanks and I highly recommend Elite Auto Sales for body work and auto repairs.

I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

I see all these negative reviews and am VERY confused. Bought my second new car from Joseph…read more Salesman was excellent. Just went in this morning for my first service on my Malibu. I was treated so wonderfully by the service tech. They changed my oil, filter and did the complimentary 29 point inspection. Went to pay and was told everything was complimentary of Joseph. It took less than 45 minutes total. I've NEVER had bad service at Joseph. So all I can say is those who say Joseph stinks are FOS (full of shit). Cashiers were wonderful and the man who checks with people waiting for their cars deserves a raise. PERSONAL service from him is beyond excellent!

Liars! Cheats and liars to get every last dime out of you…read more Horrible experience and I'm still crying and upset days later left with a car not worth the money I have paid and will continue paying. They will confirm your trade-in amount and then the loan will be for a completely different (thousands less!) amount. The rate they made me take was NOT the lowest offered. Also, Jonathan my rep, told me of 2 cars I had wanted to see were NOT certified and not being accepted or good enough to sell. Well why were they on the website as certified? WHY are they still for sale now?! What does certify mean to Joesph Chevrolet? Nothing the same as you as the customer mean nothing. Bring your wallet!