I've use Best Services to service my Furnace and A/C unit for the last 9 years. When we bought this…read morehouse I called them and have been very happy and they have always kept me up to speed on condition and never pushy to try and get me to buy a new system even tho my A/C was 23 yrs old. They warn me 2 years ago I needed to be perpared and it finally did go.But they never pushed and I appreciate that. Great Company and knowledgeable , friendly tech's

We called Best Service after coming home from a trip to find our water heater was leaking from the…read morebottom and had shut down. They were able to come to our house and completed the work in a few hours. We have used Best for many years for our heating, air-conditioning and generator work and they have been wonderful. I highly recommend their company.

showed up 30 minutes after contacting. furnace was not working. within 15 minutes furnace was…read moreworking and was a Richard was great to work with. would recommend this company to anyone. fair pricing. i will be contacting again if i have any future issues.

From the owner: Binion heating and coolingread more

After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

Wes Blair came for my summer maintenance job. He texted me to let me know what time he would be…read morearriving. He was right on time. I believe he has done my Maintenance before. He does a thorough job of checking both the HVAC and the AC. He took his time and reported to me that he found no issues with either unit. He was impressed that I made notes of the last time I had changed the filter. Care HVAC is an excellent company to use for installing and maintaining new HVAC systems. I highly recommend them. I give them 5 stars.

They were quick, kind, and reasonably priced! We will be calling them for all our HVAC needs!read more

Greg called right back to schedule our appointment. He was on time and very reasonably priced, he…read moregave me an honest assessment of my heating issue, then went above and beyond to complete the job the same day. My total cost was under $120 including 2 trips to our home. GREG, YOU ARE NOW IN MY CONTACTS AS MY "GO TO HVAC GUY"

Dallas did my annual furnace inspection. He was very professional and personable. He recommended a…read morevent cleaning and when I asked, he recommended Stanley Steemer. He checked my electrical box and it is setup for a surge protector. Dallas was very knowledgeable. I liked that. Morgan Condo

I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

Our furnace broke down last week. I called Rightway heating and cooling. They sent out a technician…read more(hunter) that afternoon. The found there was a leak. They sent out another technician (Blake) who had a device that allowed him to locate the leak. It was in the cooling system and the unit needed to be replaced. The next day they found the cooling system was under warranty, located a system locally and then installed it. They gave me a quote for the labor which the warranty did not cover. Matt came out that evening and installed the new cooling system. All three technicians were outstanding and knowledgeable and were courteous and did their jobs. Matt who installed the new system was the best technician I have ever seen. Great company with great employees. They did not try to upsell you on anything and even their office researched and found and coordinated the warranty process for us. Our a/c unit was only two years old in a new build house.

I called them to check if the AC is ready for the summer. I…read morewas very disappointed with the service: 1- They did not clean the AC coils 2- They did not replace the cups 3- The filter installed was the wrong size I will never call them again.

Poor communication, mediocre methods…read more My husband and I hired Jim (no contract, cash exchange) to take care of some duct work in our kitchen. We started a major remodel in the beginning of December. Jim was referred to us by a plumber. We checked out his reviews on Homeadvisor and Facebook, and decided he was it. Jim's work was sloppy when he did actually show. A job that he said would take a few days took 4 weeks because each time he did show up he "forgot" material, or said there was a miscommunication about what we asked him to do. He would plan to show up for work and then not show up - when we would call him to check on his status he claimed to be out on emergency. A personal emergency pulled him away from work for over a week, but we did understand this. However when he returned his work was poorly completed and not at all worth what we paid. His last day in our kitchen I called him after inspecting his work to tell him something felt off and asked him to call me back. He never did. I've reported him and his company to the Better Business Bureau.

On a day about a month ago, our central A/C started blowing warm air and I saw ice on the lines at…read morethe compressor, I had to find a tech fast. I searched online and found that Keyser Mechanical was nearby and had strong reviews. I called and Jim answered on the first ring. He said he could be right over and he arrived within 90 minutess. Our 15+ year old coil had failed and he gave us two options, repair and recharge with the expensive R-22 refridgerant or spend a bit more and replace the compressor too. He made it very clear and did not pressure us in one direction but the decision was easy, replace the system. He was booked up for the next several days but offered to come on the following Sunday morning at 9:00am to replace our units. I shared what my budget was and he recommended a solid unit that met our needs and he had lots of experience with. Hot days were on the way before he could do the install, so get this, he refilled our old system with R-22 to tide us over until Sunday, at no extra charge! He contacted us the day before the install date and arrived right on time Sunday at 9:00am. He said it would take 2 hours, and it did. He was friendly, professional and didn't mind me standing over him asking questions as I am a curious sort of person. The system has been in for about a month and is wonderful. No issues, no problems, highly recommended! I wish all contractors were this reliable and professional. Call Jim!!!

Somewhat aggressive sales approach, needed a softer touch. Very knowledgeable and took care of the…read morerequested service.

Got next day service for a non working air conditioner .. Pretty sure we called this location. Even…read morecame a little early. Bill was very knowledgeable . Diagnosed and fixed the problem. Very reasonably priced. Would definitely call Apex again but hope that I don't have to.

I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

Outstanding service and very informative! I would recommend Mike to anyone for reliability, honest…read moreand detailed work. If you want to know what's wrong and have it fixed right this is who to call