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Bryan Richards, MD

5.0 (1 review)
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3 years ago

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Tanner Clinic - Dr. John B. Bitner, Plastic Surgery

Tanner Clinic

(103 reviews)

I moved from SLC near the Tanner Clinic off Antelope Dr. I didn't have any expectations as all…read moremedics seem overwhelmed in 2024. I left a comfortable provider but through insurance I was allowed to research my own provider and took a chance on Oliva Bently. This amazing individual was honest with me (she had no idea how to treat this unique problem) LOL -but prepared me for that. This awesome doctor took time to discuss my symptoms without gaslighting or dismissing my opinion of what is happening. This kind professional suggested specialists for my problem and offered pre - authorizations for that help. When my daughter went to the same Tanner clinic they hooked her up with a professional who was thorough, understanding, and kind. Its been years since my adult daughter had someone like Megan however, after just a few visits Megan moved - Ugh- starting over soon.

I have been coming to Tanner Clinic since I got diagnosed with Thyroid Cancer 7 years ago, The Dr…read morethat removed my thyroid was great, The first endocrinologist was fine but never listened to me when i said i didn't fell right or was gaining weight so after my 5 yr marker I went to a female Endo, I thought she listened to my concerns but a couple months after I went in to turn in FML papers and # for my insurance to take care of a prescription I was denied, her Receptionist Joy was the rudest person I have ever encountered she was snippy with me so I forgot to put my info on the FML papers when I call 2 days later to see if the paper work was done I called at 4 and got a call back at 4:30 she said They didn't know who I was because I forgot to put my name down, but then went ahead and told me my request was denied, I asked why since I have an autoimmune and my thyroid was gone. she said ask another Dr to do cause the answer was no, I go to an endocrinologist for this issue why would i see another Dr. and with my weight lost request she said the insurance didn't know what she was talking about, I was on the phone with for 45 min there is no way she called them that quick, she was rude from the moment i encountered her till i finally hung up on her. its too bad that your receptionist can make a seemly good Dr lose her patience she shouldn't be in this profession if you can't treat people with kindness.

Bryan Richards, MD - earnosethroat - Updated May 2026

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