I have been coming here for about 2 years and have been happy with everyone I have never had a…read moreproblem with the office staff or the wait time either. I have recently changed to seeing Sean Webster PA due to not having to wait for an appointment it makes it easier for me since my work schedule changes so frequently. The front office staff has always been very pleasant and the only problem I have ever had was once when I called I got left on hold for a long time, I hung up and called back and was answered right away and they were very apologetic for the inconvenience.

Unfortunately, my gynecologist's office became part of Oaks Medical Group. Now, trying to make an…read moreappointment is a HUGE hassle! Previously, I was able to book online (as a existing patient); I was able to see available dates and times to compare with my calendar. Now, that option is no longer available. As someone on the spectrum and dealing with executive function issues, this is a major challenge! They have taken what was a straightforward experience/task and made it highly inaccessable to anyone dealing with accessibility challenges! As for the quality of care, my doc has always been wonderful. However, it is deeply frustrating that scheduling has become so convoluted and difficult. As well, getting in to see my doc, even as an existing patient, is vastly delayed compared to a year ago (prior to becoming part of the Oaks Medical Group). If you're considering a doc within the Oaks Medical Group, keep looking and doing research. Save yourself the frustration!

Dr. Williams is the most unique doctor I've ever had. He truly cares about his patients. He spends…read morethe time to get to know you and to really listen and understand your situation. I've always been impressed by the fact that I receive phone calls from him, not a nurse, regarding test results, questions, etc. I hope he sticks around for a long time because I have found my doctor for life.

We share the care of multiple patients. Dr Williams takes great care of them all. Smart, kind and…read morehelpful.

From making appointments to getting results of tests this is very Confusing as COPE transfers to…read moreOgden Medical- Ogden Medical gave my medical results through a CALL Center! I felt very embarrassed and violated as I thought HIPPA protected me with privacy. A call center reads a one sentence script on results of my own tests which left me 3 steps removed. In making appointments one is left very confused with which company, what location or what medic. This is very important for insurances which I'm left to decipher. I wanted to write a different review for medic Sandra Robinson who was kind but not helpful. My gut issues were dodged not addressed. If its broken they see it. If not the obvious they deter it. Never a helpful resolution. I gave COPE/Ogden Clinic/Call Center (different company) one more go ~ They had an in house therapist for domestic abuse. She was very young and she was very rude stating "I feel your holding back"- NO training/knowledge in domestic abuse, No help outside of a shallow religious Davis County realm. We are in a Real World of violence! Help with domestic abuse, addictions, grief counseling or resources available for such traumas are not her thing. But I was certainly charged for nonsense! This whole place is a joke!

Jennifer Crafton is great. I like the way this office has everything set up. Check-ins and…read morecheckouts are easy.

Unfortunately, I have to give one star where I would not give any…read more Please just don't go here. Not only was my doctor unhelpful and unprofessional, so was the staff (specifically billing). I still can't believe what I've gone through with this clinic, nor can I believe the four star average.

Dr. Gay has been my physician for nearly 5 years. I am beyond impressed with the service he and…read moreEvolutionary Healthcare provide. I have always received same day or next day appointments for any non-routine medical need. All visits have started on time and I've never felt rushed. His office staff are polished, professional, and attentive. I greatly appreciate that Dr. Gay's office has an on-site lab (massive time saver). I also appreciate the patient portal where you can make appointments, view your lab results, view your prescriptions, ask questions, etc. On two separate occasions, Dr. Gay needed to refer me to a specialist. Both times he pulled out his phone and called the specialist's office right then. Not only was I floored that he personally made the call, but he also arranged appointments for that day! One of the occasions was more urgent and Dr. Gay and the specialist communicated back and forth several times before I was admitted to the hospital. Dr. Gay even called me directly to ensure that I got to the hospital. Dr. Gay has proven to me that he truly cares about me as a patient and as an individual.

Dr. Dave is just a great guy. Personable, knowledgable and a great bedside manner. I strongly…read morerecommend his for any and all family medicine.

I was treated horribly! The receptionist lost my insurance number and caused me to miss my…read moreappointment. Now they are challenging (ie, removing) my honest reviews from other sites. If you are on Medicaid you might be mistreated as I was. The interpersonal dynamics of the staff are messed up. They will not accept responsibility for their words and actions, they arrogantly push all negativity back at you. All they needed to do is follow the golden rule. They evidently thought, for whatever reason that I was not a patient they wanted. Dr. Oaks expressed no concern about the behavior of his staff! All I tried to do on my last visit that led to an uproar is ascertain if a false statement blurted out about me (Interrupted me 3 times during one sentence to do so) false/misleading information about me and she was not the staff member I was speaking to at the time! I attempted to set a boundary and all hell broke loose! I'm not sure if it's my appearance or mannerisms (perhaps I remind her of a man she hates?) but once that receptionist decides she doesn't like you she will sabotage you. I did not get to see my doctor and I really needed to. I believe she intentionally escalated and caused the situation to get rid of me! She's not honest or kind but sounds cheery, so I'm guessing narcissism or some other personality disorder is at play. If she was psychologically normal, I would have seen my Dr. that day. It was projection, which is an indication of a personality disorder. (While I have a degree in Psychology, I'm not diagnosing.) I'm not an addict (none of meds are controlled substances.) I feel like I was mistreated as if I'd just crawled put of a gutter. I had avoided that receptionist on that visit because of something I saw in her body language, previously. I am not an idiot or scum but got treated like I was, and I feel like that's mostly because I'm an honest person who had the nerve to assert a boundary about being interrupted and lied about. (Among other suspected motives.) She uses pleasant-sounding words but is/was deceitful. I think she deleted my Medicaid number, so she would appear justified (she had my screen pulled up on her computer, even though I was working with a different staff member.) I had provided it on an earlier visit. Then they gossip about you which means on your next visit the whole front office is prejudiced against you!!!! Then they feel justified mistreating you. They gave the impression that money and meeting legal minimums are all that matters. The entire office ganged up on me, and I consider that abuse. They excused the very behavior in themselves that was supposed to be their problem with me. (I raised my voice.) My pleas to see my doctor were ignored. I was scapegoated! The culture of the office is broken. Others who know Dr. Oaks say he seems arrogant. Now that I've seen him in action, I agree. He's not popular among former patients. If you're thinking I'm just an idiot making a baseless complaint, then know I'm an ordinary person with a college education and chronic health conditions. Despite being informed I was withdrawing from meds and was more irritable than normal and needed my prescriptions refilled ASAP, my pleas were ignored. I kept saying; "I just want to see my Doctor". I begged and pleaded but every member of their staff was unmoved by my plight. Why do they hate me???? They threw me out and called the POLICE! As soon as I was asked to leave, I did so. No one should be treated that way. I'm the wrong kind of patient, evidently. If you are fat, depressed, having an acne breakout (from wearing a mask), have anxiety, and on Medicaid, you might receive the same treatment. If you have suffered abuse, recovered, and have boundaries now, you might receive the same treatment. (Triggers the receptionist, to assert a boundary) If you are wealthy and don't mind being lied about and interrupted repeatedly, you might be fine. What scares me now is that I live about 2 miles up the hill from them and Lakeview Hospital, so If I have to go to the hospital in an emergency, I might be at the mercy of these Drs. who are prejudiced against me. A little kindness, a little sympathy, and a more helpful attitude could have defused the situation entirely. If they simply practiced the same standards they REQUIRE patients, I wouldn't be a disgruntled patient now. They took a legalistic, privileged approach, and attitude rather than a moral one. Very sad because I attend the same Church as Dr. Oaks (the owner of the practice) so I know that he knows better. Now I am afraid for my life if I have to go to the hospital in an emergency. That goes doubly for my mother who's also at their mercy if an emergency happens. I have not heard one conciliatory word from anyone. (The next ER is 20 min away)

My whole experience with this office is a hot mess and the Doctor gave me incorrect info. Will not…read morebe returning.

Hospitality. Bed side manners. And, these are just the doctors / physicians! I gad to go to a skin…read moredoctor afterward when I gad go back twice because my poison Ivy just got worse and never went away. Took to 2 prescriptions of steroid pills. My skin doctor said that they did not give me the right dosage to completely clear it up was the problem. And, I can get proof of that too if needed mind you. So I shouldn't be charged for my visit when all I got was incompetence not to mention the rudeness!

I come to Bountiful for OBgyn visits. Cynthia Stanger is kind, caring, and does extra to answer…read morequestions and make life easier. She actually researched and found out that I don't need to have a particular test because of my specific situation. Saving me money and a lot of discomfort! There are other doctors closer, but I love the way I am treated here! The people who work at the desk are always friendly and helpful. I was surprised to see the negative reviews!