I left a message on their voicemail. They never returned my call. What kind of professional treats…read moretheir patients like that?

This place needs to be bypassed and go somewhere where you will get the care you deserve. The VA…read moresent me there as my long-term term allergy issues, where not being taken care of by over-the-counter tablets. I waited a half an hour to get taken back. They did every test, then a cat scan of my head. Oh you have an infection. Ok I take the meds, come back 3 weeks later. I again wait 30 minutes to meet up with this jerk, who reviewed my record. Ok your infection should be over, continue with your over the counter allergy meds....WHAT. you charged the VA for every test you could and then you tell me to continue with the same allergy meds I have been taken. You suck. I called the VA and my primary care physician not to sending anyone here. EVER

Bryan is awesome! He was my second opinion dr because I didn't trust the dionosis from my first. He…read moreimmedentally figured out something was not right and sent me for a catscan and told me to come right back (all done within an hour). Long story shorter, we opted for surgery and changed my life the day after. Great doctor, I recommend him for your ENT needs.

From the owner: Bryan Richards, MD, is an ear, nose, and throat specialist located at the Layton Tanner Clinic. Dr…read more Richards is also specializes in allergy treatment. Dr. Richards treats neck masses, sinus complications, eardrum perforation, otosclerosis, and other ENT complications. He is also available for procedures and surgeries as diagnosed. Learn more at online or call Tanner Clinic for more information.

They hide costs from you and then send you a bill after. I was very clear from the get go that I…read morewanted to know beforehand all cost because of how low income my family and I are. They assured me a visit to urgent care was 120(LIE) , which I paid upfront, and that all other procedures would be discussed. As soon as I got there they had me take a urine test before seeing the Dr. I assumed that was included in the visit like they do at Medallus. Saw the Dr and she ordered lab work which she told me was around 20. I agreed. Then I went home. Two weeks later I receive a bill for 113. I called the billing department and she did notice on my chart that I wasn't told about the actual cost of the visit itself 180. I remember asking the receptionist and she assured me the visit itself was 120. There was also a bunch of other Micro costs that I did not understand. Nothing but a bunch of heartless thieves here. Go to Medallus if you're low income and need care. They are upfront about what and how much. The nurses are also much nicer.

This review is strictly about the quality of facilities, care and selection of medical providers…read morethat we have experienced. Medical billing sucks everywhere and I don't hold the facility responsible for that. Our family has had the need for the ENT offices and the Dermatology offices at this location. In all instances we have been able to find good providers that have been personable, spent the needed time with us, and worked toward solutions for our issues. Setting appointments was easy and the timeframes were not out too far, a nice and refreshing change from some offices. Facilities are clean and easy to get around. This building has multiple floors with easy stair or elevator access. The only downfall is the parking, which really is not great. Small lot and I think the employees tend to park close, especially in inclement weather. Plan on parking a ways away and possibly needing to use stairs to get to the building.

This office is part of the hospital and a really nice building. Everything is clean and well…read moremaintained. The first couple times we came the staff were not so great. My son was coming in because of allergies and the dark haired woman who performed the allergy testing was awful. She was cold and had zero bedside manor. He didn't scream or cry or anything but every time he asked a question she was short and annoyed with him. I wanted to slap her. He's only 8, he's nervous and wants to know what's going on. She wasn't any better with me. She was really rude and not very informative. The actual doctor is an older gentleman, who we waited quite a long time to see. I understand the initial wait during the first visit because it takes time to read the tests and all that, but at the follow up we waited over an hour to see the doctor which is ridiculous to me. There wasn't any reason for that kind of wait on a follow up visit. The first time we saw the doctor it was only for a few moments after the testing was over and he made us wait even longer while he wrote up a report/plan, which I didn't mind. I know initial visits take time, it's not a quick process but they leave you in these rooms for long periods of time without checking in. I don't understand why we can't be emailed or phoned in results. It seems like an unnecessary waste of time. The second time we saw the doctor the wait was another almost hour and a half for a follow up visit where he spent maybe five minutes with us. He's a super sweet guy and my son really likes him but it's such a hassle going in and wasting all afternoon in this office.

I made same-day appointment for some intense ear pain. I can't remember the name of the doctor,…read morebut he was very pleasant and professional. He was able to get some gunk out of my ear and I am feeling much better. Would definitely recommend.

I give you one star why you kick me out this WRONG NOT RIGHT I can't get a help me am sick in my…read morehead I call makeapt but you kick me out wrong

Dr Jones is one of the most amazing doctors I have ever met. He has managed my rare disease,…read morehereditary angioedema, with incredible expertise and ultimate kindness. He is one of the world's respected thought leaders and I cannot overstate how much I love being his patient. His intellectual curiosity is boundless, meaning he is up-to-date on the latest studies and treatments. That intellectual curiosity also means he confirms ALL of you is okay, not just your specific disease process. My HAE flared, he checked multiple labs, and sure enough, I had hypothyroidism. I think most doctors would simply blow that symptom off as an essential symptom of my hereditary angioedema. Most rare disease patients have been dismissed or not believed by other physicians in the past. I thankfully did not experience that but even still, I have a deep appreciation for Dr Jones's beautiful combination of competence and kindness. Dr. Jones is going to be your greatest ally to live a healthy life.