Good ice cream, service is fast, courteous and friendly. There's a small parking lot for anyone who wants to eat there and a drive through for those who are in a hurry or picking up ice cream to take with them. Nothing fancy, just a clean ice joint. read more

Brusters was a hit! We loved this place! All of our ice cream tasted fresh and creamy. Super friendly staff. I did not care for the matcha strawberry that my son had but I do admit, it tasted just like matcha (not a fan of matcha, myself). My other son had the dirt sundae and loved it. My toffee bar was very nice, and my daughter had the cold brew brownie which was great. Prices slightly high but not crazy. Lots of room to sit outside. They have a drivethrough that was busy also. read more

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I preface this with I'm not normally an ice cream person, but damn this place is good. I'm a sucked for a good mint chip, but the workers recommend a banana one and it was honestly amazing. I thought the price point was fair and service was good. Definitely a stop that you need after a long hot day. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

First visit disappointed they were out of all "no sugar added" ice cream. Drive thru service was timely on a HOT Tuesday evening. This local ice cream establishment has a bright, well lit exterior and a busy walk up order counter. Lots of scrumptious flavor combos to choose from. Drove by this place several times thinking I should check it out! So glad I did! Small hand made batches of lushly creamy ice cream is its claim to fame. Definitely worth stopping for! read more

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Used to frequent this Brusters but recently they have been stingy with the mix ins so I will be going somewhere else.

Having grown up consuming the soft serve swill at Dairy Queen and Carvel the explosion of bespoke, quality ice cream shops couldn't have come fast enough. Even the basic flavors at Bruster's are deep and chocolatey with a willingness to build whatever combination you might imagine... all served with a cherry and a sincere smile on top. If that's not deserving of a five, I don't know what is. read more

Well, this was just a pit stop over the weekend.. I do every now and then get a cheat day.. And I must say my go to is to always to find a good place who can quench my desire for a delicious Strawberry Shortcake Ice Cream.. I received good service and a good treat for my sweet tooth.. This wasn't the first time I had it but this time it was prepared a little better. It had more balance.. So therefore you see a 4star **** review.. I would recommend this location if you're in the area.. read more

Bruster's Real Ice Cream - Strawberry Shortcake!! - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

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Had to go across a whole bridge just to try this place and it was worth it. Busters has options, so many that make it hard to just pick one so I picked two and that was difficult lol I had 2 scoops of Carmel apple and New York cheesecake so delicious. They do have daily free options as well, can't wait to check this place out on my next visit. read more

Best ice cream around It just doesn't get any better than this. Love their pistachio ice cream mixed in with a scoop of mint chocolate chip read more

So yummy! Great selection of old-fashion ice cream. Pretty large menu and they will build whatever you ask for really. I love everything I've had. I only wish they had some lactose-free options because my daughter has major lactose issues. If that's not a problem and you want good, creamy ice cream, don't drive past bruster's! read more

Bruster's Real Ice Cream - Sundae with Oreo mint ice cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

Best blueberry cheesecake ice cream I have had!!!!! Needs to be on the menu more often read more

I love this little gem. I mean real homemade ice cream...with a "drive thru"?!!! So when it's like 30 degrees out and you want ice cream w/o getting out of the car...this is the place for you. Employees are always super friendly and portions are so generous. A Small is huge!!!! There are sooo many different flavors!!! I'd say well over 15 flavors...could be more. If you need lids, just ask. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

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Southern Banana Puddin' Is Spectacular! My new fav ice cream spot! Seriously, if you have the opportunity and going to splurge on a different twist on Bananas give this baby a try. It's texture is light and fluffy yet with a creamy airy taste. Not too sweet and with some type of cookie parts mixed in with it. I forgot to ask what else is in it. I wish I lived in the area so I could have more opportunities to explore the other flavors. I will be back when I can. I have it in a waffle cone for approximately $4. They let you sample and even give free ice cream to your dog if he/she is with you!! 2thumbs up for that bonus! read more

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Their ice cream is delicious, however I'd pass on the yogurt. I've stopped by Bruster's a few times now when visiting a friend in the area and enjoyed my ice cream each time. This past trip, we ordered the apple-themed flavors since, ya know, it IS fall. The caramel apple ice cream is delicious. If any ounce of you enjoys apple, please try it. We also ordered the apple yogurt (dutch apple crunch maybe?) and it ended up being more of a green apple flavor which is not what I had expected. It also was a bit icy and not nearly as creamy as fro-yo I've had in the past. read more

Usually is a great place, Ice cream is delicious but the last few times was disappointing because I have the app and get points but is unable to use them, along with the birthday $3. Spoke to supervisor and still doesn't take points, what is the purpose of collecting the points or giving the $3 if you can't use them. read more

Visiting while in town this ice cream joint the locals rave about. Being that I've never been there I just ordered a simple one scoop chocolate ice cream in a cup. 4.12. I was SHOCKED! If I had known it would be that much for some average tasting ice cream I would have gone to Dairy Queen. At least I would have gotten my money's worth! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

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The girl at the front window got smart with me after I asked her for napkins. Her response was I usually hand those out when I give your card and receipt back. You cant hand a 4 year old a ice cream cone with sprinkles all over it without napkins or a cup. It was somebody without a uniform on so they must have been a manager. To the people at Brusters please be a little nicer when somebody ask you for some napkins. If I come there and spend $15 I think I deserve some napkins read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

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Very disappointing. My single scoop at $4.11 was pathetic. It's only gotten worse over time. Perhaps new ownership? read more

Bruster's Real Ice Cream - $4.11 scoop of ice cream. Totally not worth it. Boo on you Bruster's!! I won't be back! - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

I really wish the ice cream was harder. It just tastes like mush. If you buy it and then freeze it at home it tastes much better. I'm pretty sure they keep it softer at the store so it's easier for their employees to scoop. read more

Love their ice cream and customer service is always great. The lines do get long but they move fast. There's a drive through and you can go to the window. read more

They messed up and gave us a different flavor than ordered. While this may have been an honest mistake, when asked about the flavor mix up, they lied and said this was in fact the flavor I requested (chocolate birthday cake) and did not offer to correct it. I received plain chocolate ice cream, I was told at first it was chocolate cake batter. When I mentioned we ordered chocolate birthday cake the response was "oh, that's what that is". I truly would not usually take the time to write about a mixup like this; however, this is not an isolated incident at this location read more

Stopped at this location and had some ice cream. It had been years since I have visited a Brusters, so looking to try different things we stopped in. The line was about 10 minutes long and we got our stuff. The ice cream was good but Im not sure Id go out of my way for it. It was more fun than anything. We sat on my dads tail gate and ate and watched other families enjoy their visit. The lady in front of me ordered a large amount and she asked the young man to put some gloves on before he started to fill the order... bamm. I didnt notice that until she asked him that. I guess its not policy at this location. It was a good experience, just watch your kids in the parking lot, it could be dangerous. read more

Bruster's Real Ice Cream - To get to the window you have to cross the entrance / exit to the parking lot and the exit of the drive thru - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

Bruster's has great ice cream and fast service, and I love the free pet ice cream if you bring your dog along! There is a small outdoor seating area, but it's directly located on 235, so it is quite loud. read more

Dear Cake Batter Ice Cream, I love you. I can't even begin to tell you how happy you make me feel. I'm delighted every time I go to Bruster's and see you as an available flavor. When I do have a craving, the majority of the time, you're available. My heart is broken when you're not there. I wish that you would stay there permanently like vanilla and chocolate do. XOXO, Candace On a serious note, awesome ice cream. Huge portions. Not too expensive and cheaper than their competitors. read more

Made fresh, homemade daily on the premises! You can tell by the yummy smell coming from the order walk up window. So delicious! We loved it so much we went back again during our vacation. Highly recommend! You can drive thru and eat in your car or walk up and sit on the benches. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Hollywood, Maryland

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Good ice cream.... Waayyyyy over priced! You can buy a pint from the grocery store for what you pay for one scoop. Stop it, Brusters! Bring your prices down! Then, they don't carry the basic flavors. I ask for a Rocky Road and my mom asked for Cherry Vanilla, nope! Really??!?!? read more

Just ok...nothing different than any other ice cream place. Service was very slow and realized we should've gone through the drive through because that was going much faster. I got the blast and it was so soupy.I had to eat it fast and had to throw half of it away. It honestly had too much reese's in it!!! My husband had the turtle sundae and loved it! We went on a hot sunny day and there is NO shade so your forced to sit in your car and eat it. Theres a few benches to sit on but would be nice to have some shade. read more

This is truly the only place to go for ice cream. It's a little costly considering they have been in business for years. Would be nice to have 1980 prices once a month and not advertising it, let it be a surprise for the customers. read more

Always loved the ice cream however it's very expensive so we only go when we get coupons in the mail.

Needed a pie at the last minute on Christmas Eve. They had one left. Maddie and her coworker beautifully decorated it for me and it was ready in less than 30 minutes. Thank you - it was awesome!! read more

This is not so much about their ice cream (which is definitely yummy) but more about the great service. During the holiday season, there's always the issue of what to get for the office gift swaps. Let's say that my choices over the last few years were not always greeted well - more like "WTF is that?". This year, though, I saw that Bruster's were offering gift buckets with gift cards, coupons, chocolate covered pretzel sticks and the bucket itself to be turned for a free container of ice cream. Who doesn't like ice cream!? What I didn't read was that they were taking orders for these gift packages for delivery/pickup later this month. So I was dismayed when I went up to the window and asked whether the gift baskets were available for takeaway and finding my error. The person at the window noted my disappointment and asked me to wait while she went to see if something could be done. In a few minutes, she came back and said they could prepare one for me and not so long afterward, I was in the possession of their largest gift bucket. I am very impressed by the initiative taken by the staff person. It could have been so easy and justified to insist on the letter of the offer. While I stop by now and then for the ice cream, I know I'll get great service from their staff. read more

Customer service is NOT their strong suit. Nasty young lady on the phone, but chocolate cake batter ice cream is insanely delicious.

This is the first Bruster's I have gone thumbs done on. So many things wrong here. And it's all fixable customer service. First clue was the person taking our order saying this was his first day. I ordered butter pecan ice cream with butterscotch sauce and he asked if butter pecan was on the menu. I said usually. But he countered with chocolate pecan and I said okay. He delivered plain without the butterscotch sauce and friendly like offered to add the butterscotch sauce. About 5 minutes later, I watch him take my ice cream OUT OF THE MICROWAVE. Apparently the butterscotch sauce wasn't runny enough so he decided to microwave my ice cream and the sauce at the same time. What he presented me with was melted ice cream with gloppy sauce. When I said the ice cream was now melted, it was replaced with double the ice cream and no sauce. The other three orders in our group took long enough that other wait staff filled the orders of the 3 people behind us. It's a shame because clearly this was a kid who had never worked in his kitchen at home or he likely would have known the fact that a microwave melts ice cream and that sauce should be heated, if necessary, prior to putting it on the ice cream. Why was he allowed to work unsupervised on his first day? Despite this, the ice cream itself was still tasty. But we will not be making this particular franchisee one of our regular stops. What should have been a 10 minute stop took about 30 minutes and we were the only ones in line when we got there. read more

Rude service. Wow. A bunch of teenagers who don't have a care in the world. Tips encouraged but not required? Who wouldn't want to tip someone who is nasty and rude. The place is dumpy and run down looking. There are like 6 flavors listed on the board, and it is all very over priced for some bland, poor quality ice cream. A message to the owner, if you want to keep your business in business, I suggest you try a lot harder in the customer service department. To everyone else, I suggest you try out sweet frog up the street, you'll be much more satisfied. read more

All I have to say is: Key Lime Pie Ice Cream with Graham Cracker Crust. Done. Sold.

I got butter pecan and my my husband ordered chocolate and both of us thought the ice cream tasted salty. After a few bites I ended up biting into a chunk of salt!!!! How hard is it to make ice cream taste good? read more

Five stars for ice cream -5 stars for service. The ice cream is great; a little pricey. But the people with the window really don't care if you get your order anytime soon. 12 people standing in line at the one window open; more than six people inside; one very slow person serving customers at the window. Just don't be in a hurry to get your ice cream! read more

Can't get much better than some Brusters ice cream! They always have a large selection - often so many flavors that it's difficult to make a decision. I've never been disappointed! read more

Stopped by here with friends on a hot September day. Apparently this place is a chain. They have something called a "blast" which is marketed like the DQ Blizzard. I ordered one with M&Ms. I was disappointed to receive a soupy cup of melted ice cream overloaded with mini M&Ms. When I asked the teen server whether it was supposed to be so soupy, she just stated "we use a different ice cream for that." No sorry, or, can I get you something else? Brusters = busted ass ice cream. read more

Oh my gosh! Ordered the strawberry shortcake.... It was absolutely the best I've had!