Friendly service when you arrive to order window. They were still in process of training when we came, so be patient as they opened recently. Manager was great with communication and service. Tables outside were clean, no sign of any melted ice cream from previous visits, that's a plus as no one likes to be limited on seating with messy table tops and seating area, thank you! Ice cream was delicious, thick and creamy! read more

Bruster's Real Ice Cream - Desserts Near Me - Mesa, Arizona

We have a new option for ice cream now in NE Mesa. For such a small space I appreciated that they not only have a drive-thru but they've put in about seven tables and three benches for people to sit and enjoy their ice cream after purchasing. My appetite was small so I ordered the kid's scoop for $4.99. (Black Cherry) My family both ordered small cups. I liked my ice cream choice but their portions are on the less generous side. I saw that for $1.00 more I could just do the small cup which would be two scoops and would feel like a better deal for the money. I'll definitely do that next time even if I'm not hungry. Bruster's offers a good variety of flavors to choose from including some no sugar added and non-dairy flavors. Everyone in your party can probably find what they're looking for. read more

Bruster's Real Ice Cream - Black Cherry (Kid's scoop) - Desserts Near Me - Mesa, Arizona

Nevin greeted me with a smile right away and offered samples, which made the whole experience feel welcoming from the start. He even gave out coupons for next time and there will definitely be a next time. If you are looking to indulge in decadent ice cream check out Bruster's . They serve premium ice cream, baked waffle cones made fresh on site daily, and a rotating selection of 24 flavors. They also have great options for different dietary needs, including sugar-free, fat-free, non-dairy choices, and refreshing sorbets. I ordered both the cinnamon and the coffee flavorers. They arw rich, creamy, and full of bold flavor--definitely on the decadent side, with that "extra" quality that makes each bite feel like a treat. The only drawback and the reason I'm giving 4 stars instead of 5, is the setup. It's walk-up or drive-through only. There is a large shaded patio, which helps, but in the summer heat it can still be a bit too hot to comfortably sit and enjoy your ice cream. Overall, a great spot for high-quality, indulgent ice cream with fair prices just be prepared to take it to go on really hot days. read more

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my sister had vanilla ice cream and I had a tiramisu shake, we only had a little bit before we were turned into writhing bugs and debilitated with severe stomach pains. tasted solid but the aftermath was mentally scarring with the bloating and gas and agony also service was okay, nothing to write home about and there was a lil decor here and there that gave me a chuckle cool rock tho :-) read more

Was passing by and saw this cute painted on the building! Definitely got my attention! My husband and I had to try it out! Fresh new ocean place for us! He got the hot fudge brownie sundae and I got a scoop of butter pecan.. Super friendly at the window, and menu was great, to many options! Huge Sunday and waw the super fresh great ice cream! We both loved it and will be back! I definitely recommend this place for sure!! read more

I am so glad that Bruster's ice cream is near me. It is delicious and i love that they have an oatmeal ice cream. The waffle cone was fresh, crispy and delicious. It is nicely situated near the Costco. There is a drive through and also an outside seating area. I am definitely returning to try the rest of the flavors. The customer service was excellent! I believe her name was Stephy. She was so helpful and i did not feel rushed while asking questions and making my decision. read more

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Absolutely Repeatable ‼ Hey! It's ice cream! Just stop or drive thru and get some amazing ice cream! Loved it‼ read more

Bruster's Real Ice Cream - Fudge Brownie Sundae - Desserts Near Me - Mesa, Arizona

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Young man behind counter super sweet. I've come here several times and it' always been good. Tonight went with friend and we got are usual. I ordered my chocolate 1 scoop dish and didn't even get a full scoop. I didn't think to take a picture but both of us didn't even feel the bottom on the dish. So disappointed. read more

First timer! The ice cream was fantastic! Service was fast. It's close to my work so that can be dangerous! LOL!!

SO DISAPPOINTED! We were served a nice size small ice cream at their grand opening. Returned a few weeks later ordered a small cone and the ice cream wasn't even down inside the cone and skimpy on the top for $7! Greatly disappointed. We were so excited to go back. Handels in Gilbert is more consistent and also homemade. read more

Delicious fresh waffles cones and generous scoops of yummy ice cream! Handy new location next to a Costco and Starbucks in Mesa.

Ehh...I've been here twice the first time was great and the portions were great, maybe it was because the franchise owner was on site and interacting with guests. Tonight was a different story, measley portions, the staff told us that their scanner wasn't working and when we tried to pay the cashier accused my mom of not have $13 on her card to pay for the ice cream- when we tapped it a second time, surprise surprise it worked. No apology or acknowledgment of rudeness. read more

First time trying this place and it was pretty good. Seemed like only one person was working the drive thru and walk up so it kind of took a while to order. I also had picked out 2 flavors for my 2 scoops and didn't realize until I got back in my car that I only got one of the flavors. I didn't have time to go back and request the other flavor but also not a big deal. The ice cream overall was really good. I got the peanut butter buckeye. read more

Bruster's Real Ice Cream - Menu - Desserts Near Me - Mesa, Arizona

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Super good ice cream! Have gone 3 times, tried 6 flavors (2 scoops in a small cup), all were delicious! The stand-out for me was the chocolate raspberry cheesecake. The big chunks of graham cracker crust were amazing. read more

I've been here a few times. I've had the pistachio ice cream, the chocolate chip, and butter pecan. Each of those were and are amazing. But their butter pecan has me in a choke hold and I crave it. The service is always amazing and pleasant. Truly delicious ice cream read more

I've had wonderful experiences at Bruster's... in California. I've been itching to visit the ones out here and raved about it to my family. Tonight, I called to see if I could order a cake with 45 hours notice (instead of the 48 they request online.) The young lady I spoke to was the go-between for myself and her manager; however, I could hear the manager. The manager was quite rude, curt, dismissive, and uninterested. The young lady did try to find a solution with the pre-made pies they had on hand but honestly the manager's behavior was very off-putting. I'm going to Dairy Queen instead (and it's cheaper.) Additionally, if you want a cake, no guarantees even with notice. Their decorator is out all weekend. read more

The wife and I tried Bruster's today for the first time and it is awesome! Not only was the ice cream absolutely delicious, definitely better than Hansel's and Andy's (I am aware Andy's does frozen custard), it far more reasonable in price, and they give a killer military/first responder discount. For the record I got a small (two scoops) of Go Bananas (I could eat this every day) and Scotchy Pecan. Go try this place so we don't lose it. read more

Everything tastes amazing. It is so fresh and flavorful in every bite. The people work hard and are so accommodating to each order. The style of the place is cute and fun to be at, easy to sit there and enjoy or run through the drive through and enjoy the sweet treats at home. I highly recommend coming here. read more

Love love love this location!! The owner and the workers are amazing!! Come down and try it!

My husband and I love Bruster's! We have been going here for a sweet treat since they opened about once to twice a week, it is just that good. They have an amazing rotation of flavors! We love the Graham Central Station and the Turtle Cheesecake flavor! They even have the most adorable pup sundaes for our sweet puppy. The staff here is always super nice and welcoming. We will definitely bring coming back as we have been! read more

OMG, kill me. The kid on the squawk box sits there and says "What?! What?! what? "Huh?!" "Huh?!, he seemed completely in shock when I asked him for a cup/bowl...and kept repeating "cup? bowl? Cup? Bowl? takes forever.....then ends up not adding my one topping and when we asked him if he put the topping in he throws a bunch in a cup and says "here!", forgets my husband ingredients for a banana split. After that he says thanks, bye while I'm holding out my debit card because I hadn't paid yet, and he partially shuts the window, opens it again and says "oh, I didn't charge you yet?" . Haven't had the ice cream yet because I'm still completely dumbfounded and the nightmare of ordering. I will update for the taste of the ice cream. I won't be back. If you go you might want to wait out this round of employees and give it 6 months. It was painful Ok, update on the ice cream. The double chocolate chunk actually tastes burned if you can believe that. Ice cream tasting burned can't be good. I threw out the last half Zero stars if you ask me. All for $17 for a banana split and medium cup of ice cream with one topping...pass read more

Great service and my banana split was amazing! You order at the window and all seating is outside, but they have a nice set-up with heaters since it was chilly out. read more

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Good ice cream, service is hit and miss... one issue is the cups are way too small once you get into 3 or 4 scoops, seems like as you get more scoops the amount of each scoop gets smaller to fit into the small cups. read more

They had great and friendly service, while being very informative about their selections with taste tests optional. The thickness of the ice cream is akin to custard with it being of good quality. I had a Medium strawberry shake which starts with vanilla and adds a lot of fresh strawberry's which kinda could be compared to a sonic shake but much better quality. Lastly they have metallic circular benches with mist fans for a hot summer making it a good place to hang out and talk or go out on a date. 10-10 am coming back again. read more

Really good ice cream. we will for sure be back!!! I wish I could have had all the flavors. they all sounded so good

It was our first time visiting Brewsters and the employee that helped us was very polite and helped us figure out what we should order. Sizes and cones. It's decently priced and the ice cream is just like homemade ice cream you'd make at home when you were a kid. read more

If disappointment had a flavor, this place would be scooping it by the gallon. The ice cream tasted like it had been churned from regret and freezer burn, and somehow every bite got worse. The staff acted like my presence personally inconvenienced them, as if ordering ice cream at an ice cream shop was an outrageous request. Prices are wild for something that belongs in the back of a neglected freezer. read more

We liked the variety and options offered. The staff were okay, the experience was okay the ice cream was just okay.

My friends and I have become quite regulars here. The service is great and the staff is always happy give samples and suggest flavors. The premium ice cream is top notch. read more

The best ice cream I've had in a good while. The server was fast and friendly, loved it.

I love the place but my only negative comment was that in-dairy sorbet is not available all the time

I am very disappointed in Bruster's ice cream. I love ice cream and finally thought I found a place I could enjoy. I had been there a couple of times and enjoyed the ice cream. The employees are just there. Not rude but not friendly either. I finally got to take my brother there for my birthday. One they had no ones for change for his $20.00. I had 5 ones that I gave her for a five-dollar bill. Not a big deal. But when I go to pick up our ice cream, which we both got two scoops, his was huge and mine looked like one scoop. When I asked the young man about the size difference and whether I had one scoop, he just stared at me like what. Then the manager, I guess, shouts across the store and says something like there are different scoops for different items, what? I don't understand this. How is this determined? Based on bias, whether you are almost out of that ice cream? I felt scammed and humiliated. I did not need to be shouted across the store for everyone to hear. I truly wished I took a picture of his next to mine, it was an unbelievable difference. I hate places that play games. Once I get burned, I will not be back. I am not the only one having issues with scoop size and employees. I guess the silver lining in this, is I won't be getting the calories anymore, lol. read more

This was my third time eating ice cream at this location. The staff is always so kind and friendly! They love dogs too and have pup cups. The ice cream is amazing! read more

Southern Banana Pudding is amazing. Great staff as well. My son loved the baby ice cream cone.

Wonderful ice cream great price.great atmosphere and the employees there are great 5 all the way you need to try it