I am a bit upset to say the least.... my hair is ruined, I like to give people the benefit of the doubt but the damage done was bad. I mentioned several times over several visits that I thought my hair was getting damaged. I requested that she use olaplex but was told that she had "something just like it". I also told her that my hair could not take bleach any longer and she replied that she could just use color. Needless to say after my last visit my hair completely broke off on top. I explained this to her and she told me that my hair probably broke off because I wore it up in a ponytail all the time. No, this was not the case as the breakage was beyond the hair tie. I went to a salon and the stylist told me that I had a "chemical cut" and that in no way was my hair damaged by the hair tie. The woman told me my hair was so damaged that she only felt comfortable running a toner with olaplex over it just to blend it in. After I informed the owner how badly my hair was damaged, she didn't seem to care. She didn't ask me to come in so she could look at it or offer to try to help by offering me a conditioning treatment, anything. I don't get it. I paid $150 to get my roots done and this is what I ended up with. When I began going to her, I explained that the integrity of my hair was more important that the color. I now have no choice but to wear my hair up and wait until it grows to a length that I can get it cut off so it is all the same length. I went to her based on the reviews and feel like people should know my experience. Maybe she is good at color that doesn't require lightening, but if you want to be blonde I would avoid this place at all costs. read more