I had a very disappointing experience at this salon. I scheduled a balayage and face-framing layers…read morewith Julianna two months in advance after a consultation where I showed inspiration photos and was assured my desired results were achievable. On the day of my appointment, we reviewed the plan again and I was told it would take about 4-5 hours. Instead, the service took 7 hours and extended past closing time. The haircut I requested was never completed. only a minimal trim was done. From the front, my hair looked similar to how it did before the appointment, but I wasn't shown the back before leaving. Once I got home, I realized the results were far from what I had requested and not properly blended AT ALL. The balayage was not done, the color was the same tone I had walked in there with originally, and the haircut was never completed. I contacted the salon the next day, and they agreed to fix it. However, communication throughout the process was very poor. Each time I called, staff seemed unaware of my situation and attempted to schedule me for times that conflicted with arrangements already discussed. Because my hair was already compromised, I repeatedly requested a different stylist who specialized in color correction. Despite asking multiple times, they initially kept trying to assign me to the same stylist. After 3-4 requests, I was finally assigned someone else. They assigned me to Kat and I was told she would contact me on a specific day to schedule, but she did not. When she eventually reached out later than promised, she said she would move another client to fit me in and follow up to confirm; however, she never did. I waited a full week for the appointment she had mentioned and ultimately had to call the salon myself. Throughout this entire time, I did not feel comfortable wearing my hair out due to how bad the results were, but I remained patient because they had agreed to fix it. I was also repeatedly asked to adjust my schedule or call off work to come in on their availability for their mistake, despite clearly explaining multiple times that my original appointment was booked on my day off and I needed the same accommodation. At the end of my initial visit, I paid $450 including tip for results that were not what was discussed. I also tipped at the time of service, based on their assurances that any issues would be taken care of and corrected. After about three weeks of trying to resolve the situation, I was only refunded for the service which was $380, not the tip. By that point, I had to go elsewhere and pay significantly more for a full color correction. something this salon was responsible for plus also pay and tip another stylist. While the staff was polite, the lack of communication, failure to follow through, and overall handling of the situation made this a very frustrating and disappointing experience. I would not return or recommend this salon based on my experience.

Front desk hung up on me when asked to simply speak to the manager HORRIBLE CUSTOMER SERVICEread more

My natural curls have been in the trusted care of Megan Clemson at Thomas Scott Salon and Spa for…read moremany years. The compliments on my hair, that I routinely receive, are a testament to her knowledge and skill with color and style. The salon is spacious and comfortable. The front desk staff have worked there a long time and are always attentive, warm, and welcoming.

They were able to fit me in which I appreciated as I'm from out town and needed a quick wash and…read moreblow dry. They were helpful, nice, and did an amazing job! Ask for Emma!!

After trying salon after salon, reading reviews. Searching and fell into this place by chance after…read morethe other two I called were booked. The look is clean and modest. Aren't those always the hidden gems? Here is the review: 5 star Atmosphere:The staff is friendly and they are heard laughing, so they enjoy working with each other. Soothing music playing and two TVs. Appointment: No, walk-in. Tech: Tammy Costs: Very, very, reasonable. $30s, $40, $50s. Service: Dip with Tip and Pedi with massage. Experience: The pedicure first, the chair was very comfortable, the basin was clean, and the massage remote wasn't difficult to set. For the step up from a regular pedicure, I received the foot pumice, with care and attention to detail of each nail. Did I mention that they have leg support while your foot is serviced! The scrub scent I chose was Jasmine, she scrubbed and rubbed, and my legs are smoooooth. Next, was the massage, it was not rushed, and it was excellent legs and feet. Let's not forget the cream with the warm (not burning) wrap. Relaxation level: 100%. DIP: Done perfectly, yes I said per-fect-ly. My shape was almond. No grooves or dips, no hang nails, no color bleed onto my skin around the nails. Side note: I was so relaxed from the pedi, I was almost falling asleep as she did my dip. I have been to other highly-rated salons. Not sure how because with my too-long to-admit years of getting my nails done, I do not see all their hype. With others in the area, I can't say I have been impressed, yeah I liked it, it was ok, or no to the no, no. This is the first place that I did not feel rushed. Reasonably priced and experienced amazing services. I FINALLY found my nail spot! I recommend this place to you.

By far PNK is the nail salon that delivers by far the best pedicure I've ever experienced. The…read moretechnicians show professionalism and skill. Definitely recommend this location but don't forget to call in advance because they do get booked solid.

Every manicure and pedicure I have had has been excellent. The staff is very pleasant.read more

Zero stars the worst pedicure I've ever had... she did nothing a normal pedicure would be... I can…read morewash n put lotion on my own feet... didn't even remove my dead skin...don't ever come here

I have been coming here for almost 8 years. Love the owner and staff. Tweety always does a fabulous…read morejob with my nails. Always clean and never have to wait.

Tweety gives the best manicure around, and I've heard it from everyone! I don't know how I'd make…read moreit through life without the love and attention she puts into my nails. 10/10 VïetMom Energy

Trang is the best nail technician you will ever find. Hands down. Whenever any of my friends or…read morecoworkers ask for a recommendation, it's always Trang. My (regular) manicures normally only last for 1-2 days before they start to chip or peel and one of Trang's manicures will last for over a week for me! She has a lot of attention to detail, knows the best colors and nail trends, and I always trust her judgement.

Trang is my favorite nail expert! I've been seeing her at least 8 years now. I followed her from…read moreher previous location to starting her own nail salon - so a family business (Trang and her husband Ty). I love that Trang always greets the customers by their first names. Trang and Ty strive to keep their salon relaxing and very clean. Not a hustle bustle type of vibe like other nail salons. They do walk-ins but I suggest calling for appointments. Try them out - ask for Trang.

Aimee did an amazing job with my cut and color. I am so happy with the result. She is friendly and…read moreknows what she is doing. She goes over and above to make you feel comfortable. Very professional. Can't wait to go back.

It was my first visit, I am always a little nervous trying a new stylist but…read morewas greeted very pleasantly and there was no waiting time for my appointment. The atmosphere was very relaxing and not overwhelming tripping on other customers. The Stylist was very one on one and listened to exactly what I wanted. The end result was perfect and it was just what I wanted. If you want a great color and know what you want I highly recommend them!!!! Rhonda will make it perfect...

I have to say, in my many decades of hair cuts, the cut Rhonda gave to me today is one of the very…read morebest! I once had straight hair, but as I aged and after each child, my hair has taken to being curly. Of all things! For years, I have struggled with what to do with this hair, and have gone to many a professional trying to get the perfect cut. I finally found it, and my stylist for life! In addition, I was pleasantly surprised at the very reasonable charge. I have literally spent hundreds at a salon, only to be disappointed and fix the cut at home, and the hair cut this afternoon was far less costly and far more in tune with my facial features and my tastes! Images of U is a hidden gem that I suggest everyone find! Thank you Rhonda!