The customer service was very friendly and helpful. The bed worked perfectly with no issues during…read moreuse. The delivery person was punctual, friendly, and responsible. Overall, a great experience -- I would definitely recommend this company.

All of it! Delivered on time and picked up on time. The…read morepeople are very nice and efficient to deal with.

When you have sleep apnea, it becomes a minor emergency if your CPAP system has problems. It's not…read morelife threatening, but not having the CPAP machine working means that I will be getting a poor night's sleep and likely groggy the next day. It's that much worse when I'm about to head out on a trip. That means multiple days without CPAP. That's why I really appreciated it when Homa got me a new CPAP mask on short notice. I was having a lot of trouble with my old mask, and eventually noticed that it had mold growing in it. I did a lot to try to get it out, but a flaw in the design made it impossible to fully clean. I called up Alto with very short notice before a trip (bad planning on my part), but Homa came through, providing me the mask I needed. I had an older mask for backup, but it doesn't fit me very well and tends to leak and make a lot of noise at night. So getting the right mask in time for my trip was great. I've found that Alto has provided this level of great service very consistently, and I have always been happy with them. They are also good at having the latest and greatest CPAP equipment. This has been a big plus because the newer designs have worked a lot better on me (I must have a weird shaped head I guess!). I've always found their prices to be very competitive too, which I can't say is true in some other places I used to go to in order to get CPAP stuff. Overall, a great ongoing experience. -Tom

I am a patient at the UCSF Sleep Clinic, and was provided a list of CPAP distributors. None on…read morethe list were particularly well rated on Yelp, so I checked with a close friend who has been using a CPAP for years. He recommended I check with his clinic and they highly recommended Alto DME/Alto Sleep. I called them and was impressed with their professionalism, courtesy, follow-up, and home service. Ms. Adnani came to my home, was extremely knowledgable, consultative and patient with me. The machine and consultation provided has been stellar and I'm feeling much better! I'm probably a bit more technically minded than many of your patients, but I have to say the info and consultation Alto Sleep provided has made a huge difference for me.

The reason we go to the expense of these devices is because they're crucial to the mobility of our…read moreelders. In our experience it's taken months to get it fixed and is still inoperable. As such, our elder is severly restricted. Customer service is non responsive to explain the delay.

Our old stairlift stopped working and we had no safe way to get my husband safely downstairs for 3…read moredoctor's appointments the next week. Lifeway Mobility understood our problem and installed our new stairlift the next day. We were able to safely keep all 3 appointments the next week.

The head pharmacist is rude, condescending and sexist. i went in for some lotion and overheard the…read morepharmacist talking about a customer. someone came in for some travel vaccinations because she was traveling to Africa for a project to help the locals. She said she was a chemical engineer major and after she left, he basically said that he doesnt think women should be in the engineering field. He's also rude and mean to his wife.

The worst one I've ever seen in the planet. After reading the review from "Nitin - Aug 12, 2009" I…read moream assured that it's not my problem today. So I would like to share the "pleasant" experience this morning. Being told that the Walgreens across the street doesn't work with my medical insurance any more, I have to transfer my prescription to somewhere else, and people from Walgreens suggested me this "Foothill Medical Pharmacy", which is also close to where I live now. So I went there around 8:50, and learned that it opens after 9:00. Then I waited in my car for 10 minutes until the old man came and unlocked the door. Then I went in, and started the worst piece of today. Me: "Good morning sir! I wonder if you accept XXX insurance for prescription?" Boss: "I cannot respond for I am opening my store." Me(thinking to myself, that's probably true for an old man, so I need to be patient. on the other hand, he might misunderstood me as an insurance agent?): "OK, I am trying to transfer my prescription here, and not selling you anything." Boss: "We do transferring everyday, I know exactly what you want." Me(keep to explain):"I've been waited for 10 minutes, so that's why I get a little bit nervous." Boss(breaking out):"What is the problem with you? my store opens at 9:00, and you waited for 10 minutes? !@$#$%^%&&***, lots of emotional accuses. " Me: "Hi, please don't shout at me!!" Boss: "@$#$%^%&&***, F***, Rude man! get out of my door!" Me(backing out of the door, really, I regret I said so): "Old bastard!" And as I am out of the door now, this finishes the first episode of today. I kept retrospecting for why this happened, maybe I was just a little bit talkative than the old man can put up with? Or I need to wait until 9:30 when he 's ready for customers? Or he's just close to close the business so he's easily mad to customers? Anyway, I shared the experience here to let other people know that once upon a time, there was a pharmacy store like this. And hopefully the old man will find himself calm down with other customers. Economy is tough, isn't it? And I made up my decision to check the reviews before I want to deal with some new businesses.

This is an old school independent pharmacy And close to…read morehome! I'm going back for refills here for sure! And you too should use this place as well! ‍

One of the most traditional pharmacy place you can ever found, the staffs are friendly and support…read moremy friend to refills the medications. She regains her energy and feeling well after taking her medications.

After a fall from my hoyer lift, I reached out to Lift and Transfer to schedule an inspection for…read moreApril of 2025. The owner of the company, Craig Coogan, came to my apartment late and smelled strongly of alcohol. He was visibly under the influence. My caregiver was going to be off her shift, and I let him know. He aggressively insisted that she put me in the sling, because I weigh 130lbs and that should not have happened. I told him that my next caregiver was on her way to my apartment. He insisted that I should get in my hoyer lift again. While we were waiting for my next caregiver to arrive, he stated that he works with everyone in the Bay Area for Lift and Transfer and has been doing this for 28 years, and then said for 25 years a few minutes later. My next caregiver came in, and I was put in the hoyer lift and raised up as high as I could go. There was nothing underneath me, and my caregiver stated that she wanted me to be in my wheelchair while we discussed options. Craig declined, said I was safe, grabbed the sling, pulled it hard, and shook it back and forth. As a reminder, I had fallen out of the sling because one of the straps came off the hook. He then put his hand on my upper leg close to my vulva and my shoulder without asking for consent. He left it there for roughly 3 minutes. As a disabled woman who cannot physically defend herself, this caused alarm because there was no reason to touch me. Also, because he seemed drunk, I couldn't predict what he was going to do. He would ask my caregiver to adjust the sling and then proceed to do it himself in a rough manner without asking for my consent. He was aggressive when telling my caregiver she was doing it wrong when she stated that she did manual transfers. She stated that we preferred it that way with her, because she can pick me up. If he had come at his scheduled time, then my previous caregiver, who uses the hoyer lift would be able to show him how she uses it. He would not offer different solutions for how my caregiver could transfer me. It got to a point where they got into a verbal argument, and I had to raise my voice at him to tell him that he is not here to discuss this. I was then put back in my wheelchair. My caregiver stated she has another client with a different hoyer lift that might be a better solution. He kept pushing her to tell her who it was because he had been working with everyone for 25 years. She was hesitant to tell him because she did not want to violate client privacy, and then he stated again that he had been working in this company for 28 years. After that, he gave her his card so she could send him a picture of the hoyer lift. Afterwards, he was drawing a map of my room to demonstrate other options for hoyer lifts while my caregiver was doing work around my room. He would not move out of the way when she politely asked him to move multiple times to where she had to squeeze behind him and brush against his body. He would not acknowledge her. When he drew his map of my room, it did not make sense of what he wanted to do. He had this idea of putting the hoyer lift in the ceiling, which I stated I was not comfortable with. He gaslit me by telling me that it was fine and I had to tell him that my ceiling would not be able to hold a hoyer lift with the poorly designed ceiling in my apartment. He then continued by suggesting putting me in a hoyer lift that could put me further down in my bed. When I told him that I would not want that, he then suggested putting me in a hoyer lift where I could park my wheelchair in the hallway. This did not make sense because my staff would not be able to safely get me out of my chair or bypass my wheelchair to get me to the bathroom on my commode chair. His next suggestion was to park my wheelchair facing the wall. This would not make sense because my caregivers would not be able to put the straps from the sling on the hooks safely. I stated that it wouldn't feel safe doing it. He then suggested, again, placing the hoyer lift in the ceiling and parking my wheelchair in the hallway. It had become more obvious that he could not think logically due to being under the influence. Afterwards, I walked him out of my room, where my caregiver was cleaning dishes. He kept talking to her about how she should not be manually lifting me and mumbling that it wasn't safe for her back. He then tried to give her his card again. At this point, I understood that he would not leave without me forcing him to leave. I had to walk him out of my apartment building to make sure that he was out of the building. I did not feel safe until I knew he was out of the building. Not only was I concerned for my safety, but I am still concerned for the clients that he continues to work with.

Thank you to all of the staff at Lift and transfer specialist for your excellent installation and…read moreadjustment post installation. You really did a great job and I want to let other people know that.

This store hides in a place that's hard to find. The service is good. The pharmacists are very…read morenice, professional, patient and efficient.

I thought all pharmacies were late, sloppy, and inefficient until I tried this one. They are always…read moreon top of it and helpful.