In August 2022, I was diagnosed with severe sleep apnea at 28 years old after participating in a sleep study at Sutter Health. During the study, I had 54 AHI events per hour (almost 1 event per minute). The doctors made it clear if that I didn't treat my sleep apnea that this could lead to an early death. I called every CPAP company in the bay and eventually called Air for Life. I was able to talk to Jon on the phone immediately and come in that same day. When I came in, I felt like I was taken care of. Jon walked me through how to use the machine and fitted me for my mask. I found out through our conversation that Jon is a registered nurse and also uses CPAP therapy to treat his OSA. I'm so glad that I was able to find Air For Life and take care of this. It's been 2 months of using my AirSense 11 and I feel so much more rested and no longer need take naps in the middle of the day. If you have been diagnosed with sleep apnea and are worried about it, come to Air for Life and have Jon teach and guide you through it. read more

Update: Two hours after posting this review, Jonathan facetimed me and explained Medicare's process was creating additional delays. He apologized for the poor communication and promised to do better as the office is moving to San Jose and they are hiring. Then he showed me the product & shipping label, and sent me the tracking info. He even sent me his wife's contact information. This is a great business if you can get them to respond. The owner is very experienced and knowledgeable. The good: Before I switched to Medicare, the owner warned me that Medicare will want an updated Rx for my sleep apnea machine and supplies. That great advice meant Medicare covered my first order. The really bad: But for my second order, I could not get a timely response or supplies after emailing, telephoning, talking to Johnathan, and texting. I even tried going to their Fremont office but it was closed. read more

I chose to share my experience with the Better Business Bureau, who reached out to Air for Life 2 times. The company has not shown the respect or courtesy to respond to the Better Business Bureau's outreach to seek resolution to the situation. read more

Fast, correct product sent. After they got an old order out to compare. (Old record was recently recentally sent read more

Johnathan was excellent. He came to the house and took the time to explain to my parent in detail how to use the equipment. With patients and kindness! So thankful for your help! read more

They had a discount on CPAP machines and was better price compared to other companies I called. The nurse was helpful in answering questions and they provide a warranty and f one year in addition to the two year manufacturer warranty per the nurse. When I picked up the cpap machine the nurse seemed less friendly and in a hurry so it made it uncomfortable for me to ask more questions about the set up. When I asked about the one year warranty air for life provides and if there's a brochure or info in writing. She seemed dismissive and she said yes they have a one year warranty and didn't say anything more about it and continued to worn on set up so I didn't want to insist because she seemed in a hurry. read more

Stay away. This place does not answer their phones, so I drop by to order a cpap machine. They promised to have it in 2 days. I explained I needed for travel. They said that they would courier to me. I left 3 voicemails, and still no reply. I had my doctor reach out to them. My doctors office also left them a voicemail and still no reply. After several weeks without the use of a cpac machine. I am disappointed they dont care. I had $1200 in cash to give them. I would not recommend a company that lets people without the use use of a breathing CPAP machine. Bottom line, they don't return calls or text and definitely did not keep their promise to get a machine to me. read more

Really great customer services! Walked in and immediately got assisted with welcoming and positive attitude :) Highly recommend

I just picked up my C-PAP today from Air For Life. I am so happy that I've asked my doctor to send orders to them. Nicolle was very responsive to return my call and quickly set up an appointment a few hours later. During the meeting, both Jonathan and Nicolle were very knowledgeable and patient in explaining the detailed different options, pros and cons of different models of the device and masks. They took the patience to help me select the right one and demonstrate the operations and maintenance. The process took over 90 minutes and they showed no signs of impatience. I highly recommend this business to anyone who has the needs for their products. read more

Small business with a big heart, need CPAP supplies go to them they got what you need, they are very knowledgable and can answer any questions you have on your CPAP unit. read more

Very helpful when I needed assistance with cpap. Happy to recommend them for cpap and cpap masks

I highly recommend Air For Life. Air For Life is an Amazing company, while visiting the office, I felt like I was a family member.( hehehe) . I bought a Portable Oxygen Concentrator and honestly the service was family love full of patience and understanding. I am super happy with the portable oxygen. It works so great. Thank you for all that you do! read more

I highly recommend Air for Life. I was traveling from out of state and brought my cpap machine but forgot my nasal mask. Jonathan at Air for life was amazing and was able to fit me for a new one immediately. I had to rig up one the first night in town and it was not comfortable. Thank you so much Air for Life for helping me get some sleep! You saved my vacation! read more

What an excellent service, brought to your home by a knowledgeable Registered Respiratory Therapist, trained in depth in Sleep Studies and techniques for facilitating sleep. . Bonus, offers in home service! Jonathan is very professional; offering quiet, modern CPAP equipment and patient teaching for non-medical family members. Nurses know: we heal when we sleep. Good night! read more

Jonathan and Air for Life are amazing. I was recently diagnosed with sleep apnea. Ever other provider was super slow and unresponsive and provided almost no info. On the other hand, Jonathan quickly got on the phone with me, explained my options and scheduled a visit. The visit was super informative and helped me find the right machine. I HIGHLY recommend going with them if you need a CPAP machine. read more

I always knew I had some degree of sleep apnea, but I never really took the time to investigate it or seek treatment. I never could have imagined how much my quality of life improved after getting diagnosed and equipped with the proper sleep apnea equipment. I find myself surprised to bring myself to say this, but coming into Air for Life to get a Sleep Study was one of the best things I did in the past decade. The process was simple and efficient! I was able to receive a consultation over the phone. I was able to schedule a time for contactless pickup. The manager Jonathan, was able to provide additional information and tips on how to best use and maintain the equipment. Everything has worked as advertised. As a result, I am now enjoying restful nights of sleep and experience much better energy levels and mood throughout the day! Why fight with sleep apnea when the solution is so simple? Please do this for yourself. Set up an online/phone consultation ASAP. You won't regret it! read more

If I could I would leave ten stars! Once again I would like to give a huge thank you to Jonathan and Air For Life. I had been dealing with Apria Health Care and there extremely poor customer service for years. After trying Air For Life I was truly amazed at the level of customer service I had been missing. I purchased my own machine from Jonathan a while back and continue to use them for all my C-Pap supplies. I'm so grateful to have found Air For Life and I guarantee you will be too. I will never go anywhere else. read more

Called Air for Life recently and spoke to Jonathan regarding Sleep Apnea/CPAP. I didn't get a chance to do any business with this company because they unfortunately do not accept my HMO but I can tell you that I've called almost every company that deals with Sleep Apnea in the Bay Area and hands down if insurance was not an issue, I'd do business with Air For Life. Why? It's simple, all I was looking for was great customer service. I've dealt with some shady places that deal with CPAP's that I've refrain from naming. I could tell within 10 minutes Jonathan was knowledgeable, honest and knew exactly what he was talking about and more importantly he was patient! Sending out positive vibes to yall! read more

I have come to Jonathan for all of my sleep needs and he is amazing. Pays attention to my numbers, knows his industry in and out, helped my mom make adjustments when she was having issues, and exchanged a mask that wasn't fitting her just right. I drive all the way from the Peninsula to see him because it's worth it! read more

I'm not sure what my grandparents would of done without their great service. They go out of their way to make sure the device was in our hands promptly- I was incredibly surprised of how smoothly everything went. I was referred here by multiple trusted health care providers and I can't recommend them enough. Being a healthcare provider myself, its wonderful to know a company has your best interest at heart. read more

I was recommended by a friend that had a positive experience with Air for Life. I was looking to purchase a ResMed travel sized CPAP with a battery pack. Amy the respiratory therapist accommodated me the same day and I was taught how to set up the device. The process was very fast and easy. I will definitely be purchasing my cpap equipment and supplies moving forward. The store has nice display cases and stocks all types of sleep related equipment. Very cool to see a brick and mortar store and meet with knowledgeable staff. Highly recommended. read more

Air for Life - ResMed Mini CPAP! - Sleep Specialists Near Me - Fremont, California

My husband has been snoring for as long as I've known him and had been diagnosed with mild to moderate sleep apnea. He had been hesitant for years to consider a CPAP machine, but that all changed when he met John from Air For Life. Most companies out there really seem to only care about selling you a machine so they make money. This is completely different. John came to us at our place, tested my husband and got him all hooked up. And it was all focused on the patient, what works for my husband and being genuinely thoughtful. Amazing customer service with a solid support structure. At the end of the day, the machine eliminates the snoring, gives my hubby more energy during the day because he's getting better quality sleep, and saved our marriage. Thank you!! read more

Air for Life - Thank you - Sleep Specialists Near Me - Fremont, California

Desperate to have advice, I searched for a good ResMed consultant and business. Luck-very very good luck- was with me. Jonathan saw me day after I called. He listened and asked really pertinent questions, explained clearly. We tried several different masks and recalibrated my machine. He did not hurry me; he made contacts with the sleep center. Results: best sleep and zero mask problems. Im staying with his firm. read more

Exceptional service! My husband was diagnosed with sleep apnea during the recall of the Phillips respironics CPAP system. We called dozens of sleep clinics and vendors and no answered the phone or even called us back. The wonderful exception was Jonathon. He responded right away and had CPAP machines in stock! He immediately made an appointment with us and spent considerable time fitting my husband with a mask and explaining how the CPAP machine worked. He then followed up to see if my husband was adjusting well to the machine. My husband realized after a couple of weeks, that the mask he was using wasn't working as well as he wanted. Jonathon immediately scheduled another fitting and exchanged his first mask for no additional charge. The second mask is a great fit and we are very happy with the CPAP machine. Thank you Jonathon for such incredible patient care and service! read more

I traveled to the area for business. When I got to my hotel, I noticed my CPAP hose was broken. I called Air for Life and immediately got a text back. I texted them letting them know I needed a hose urgently. They were incredibly responsive and even figured out a way to get me my hose that day through Uber deliver. Wow! Above and beyond customer service in every way. They even followed up that day and the next day. Couldn't be happier to give them an A plus!!! read more

Outstanding service. My dad was in a jam during his trip out west after leaving behind his cpap charging cable. It was Monday so the business was not even open, but the owner answered our call and offered to come in and help my dad out. read more

This is the place to go! Jonathan took the time to explain everything to me as a new patient and felt like a VIP. It is great to have expert who really cares about my well being and not rushing through to get to another appointment. I will recommend him to all my family and friends! Support local, small businesses!! read more

After a sleep study, I was officially diagnosed with sleep apnea which validates why I was always so tired, irritable, and experience a mental fog throughout the day even though I slept for a healthy amount of time (Ave. 7hrs.). My sleep doctor recommended that I use a CPAP machine and mentions shopping around to expedite treatment since we are currently in a nationwide shortage. I had used the 24-hour hotline listed on the Air For Life website and was able to get into contact with someone at 8 pm. We scheduled an appointment the following day at 1 pm. At the location, I was greeted by Jonathan who made me feel comfortable and welcomed. Jonathan was also the person who answered the phone the evening before. He was very informative, experienced, and had excellent customer service. I was able to find a CPAP that day!! We went through how to work the CPAP device including maintenance, set up my Bluetooth, and fitted my "AirFit" mask. He also emphasized texting or calling if I had any questions, which is what I did the next day. Yes, he did answer. All in all, this is one of the best experiences I had with any retailer. Thank you, Jonathan, I will definitely be a returning customer! read more

Air for life has been nothing short of spectacular with not only their choice of sleep apnea equipment, but with their unique and personal experience. My husband was able to receive his CPAP machine the same day. He called 4 other companies and was told he would have to wait 2-5 weeks and the staff were not as accommodating and friendly. We were provided lots of detailed information and tips which was comforting because we have never had to use a CPAP before. Very surprised since we are living in this pandemic. We were glad to feel that we are in good hands. Pricing was very fair, they were able to match online websites which was great. I would highly recommend anyone who needs a CPAP machine with good old fashioned service. read more

So incredibly thankful for air for life!! I have probably had sleep apnea for years but didn't get it checked out until recently. It really impacted my energy. I was tired all the time and didn't even realize how much of a toll it took. It wasn't until i had mental health issues which I'm now sure was tied to lack of efficient sleep that i knew I needed help. John went above and beyond to help me with the diagnosis of my sleep apnea and get me set up with a cpap!! I'm so grateful for his help. He answered all my questions. He'd call and text me back right away and made this whole process so much easier. Plus he's just a cool person and so easy to talk to. He really cares. Please do not hesitate to contact them if you even have any questions about sleep or sleep related issues. You'll be glad you did! read more

I have nothing but great things to say about this Company and Jonathan. He was kind, patient, and helpful throughout my entire experience with my Cpap machine, during, and after I received. He helped me setup my mask and machine, is always available to help with any questions. Do yourself a favor and go with this company, I paid out of pocket, because I believe in him and his work ethic. read more

These people are amazing. They took my problem, made it their own, and then solved it - not once but twice. They went above and beyond good customer service, and took care of me as if I were family. I'm a customer for life and if you give them the opportunity you'll be one too. Thank you, Jonathan!! read more

This a wonderful company! Extremely helpful and friendly. Answered all my questions and was able to get all the products I need for my Cpap needs. Best prices around and ships your items quickly. I'm so glad I found them. I will definitely be shopping here again. Thank you for all your help! read more

The Air For Life team are incredible. I was prescribed a CPAP machine in Dec 2022 after finding the cause of years of horrible sleep was due to sleep apnea. My prescription was sent by my doctor to a larger organization. When I called to get an Airsense 11, they said it would be 5 to 6 months to get the CPAP machine do to worldwide supply chain shortages. My neighbor recommended Air For Life and Jonathan, so I decided to call. That was the best thing I've done! Jonathan and team are highly responsive, were able to get the Airsense 11 immediately, and fitted me with the proper mask the next day. I've had a few questions as well and I always get prompt responses and are highly supportive. My sleeping has improved greatly, and I thank Jonathan and team for being very responsive. I have never given a yelp review before, but this level of service deserves praise. read more

Excellent response and a life saver during these unprecedented times! They provide contactless local deliveries and pick ups, virtual mask fittings, online health consults, online ordering and expedited shipping, plus so much more! A+ plus for being an awesome Sleep Concierge service! Highly recommend! read more

Great equipment I had the best experience with the seller he thought me how to use my equipment and took the time to call me and guide me thanks read more

My brother got his CPAP machine and mask from Air For Life. He is not on Yelp and asked me to do this review. He is also a first time CPAP user and is a small business owner. We are both incredibly impressed and grateful for this small business. They gave him a discount since insurance did not cover machine and have been there to assist him with every detail of the process. Don is incredibly responsive and available for questions and concerns. He is also a thoughtful and intelligent individual. Compare this personalized care and attention from Air for Life to Kaiser and it puts Kaiser to shame. Highly Highly recommended especially for first time users but really anyone who wants old fashion service and attention. Thanks to Air for Life. God Bless read more

IfI could give a 6 stars, I would. Their staff is very knowledgeable. They knew exactly what I was looking for. This company was able to send me the CPAP equipment during this covid pandemic. I'm very thankful for the services I received. read more

Sleep is so important. Thank you Air for Life for making it easier. Also recommended AFL to a few of my friends and got good feedbacks. Fast customer service and very accommodating. If you have any questions you can reach out to them for a free consultation! read more

Air for life is a life saver! Amazing customer service with prompt response. My dreamstation heated tube broke and I was traveling next day. After trying many CPAP stores, I found Air for Life had the needed tube. He mistakenly charged me much lower than the retail price and realized it later. However, after the pickup I offered to pay the difference, he refused to accept it because he misquoted lower price. I highly recommend them for their integrity and excellent customer service! Will definitely use the store in the future. read more