Could not ask for anything better. The customer service people SMILED and were so helpful!…read more Appropriately priced, and when I brought back an item that was damaged in the airport, she didn't charge me extra. Highly recommended!

Selina is very customer oriented and makes you feel right at home from the minute you walk in the…read moredoor. I have rented from her for the past 5 or so years but now have my own. She is extremely knowledgeable. I took my scooter in for repair and after a discussion on the cost of repair vs purchasing a new one, I chose the later. I am so happy that I went to see her. She understands my needs and I believe I made the right choice. Thank you Selina!! God Bless.

When you have sleep apnea, it becomes a minor emergency if your CPAP system has problems. It's not…read morelife threatening, but not having the CPAP machine working means that I will be getting a poor night's sleep and likely groggy the next day. It's that much worse when I'm about to head out on a trip. That means multiple days without CPAP. That's why I really appreciated it when Homa got me a new CPAP mask on short notice. I was having a lot of trouble with my old mask, and eventually noticed that it had mold growing in it. I did a lot to try to get it out, but a flaw in the design made it impossible to fully clean. I called up Alto with very short notice before a trip (bad planning on my part), but Homa came through, providing me the mask I needed. I had an older mask for backup, but it doesn't fit me very well and tends to leak and make a lot of noise at night. So getting the right mask in time for my trip was great. I've found that Alto has provided this level of great service very consistently, and I have always been happy with them. They are also good at having the latest and greatest CPAP equipment. This has been a big plus because the newer designs have worked a lot better on me (I must have a weird shaped head I guess!). I've always found their prices to be very competitive too, which I can't say is true in some other places I used to go to in order to get CPAP stuff. Overall, a great ongoing experience. -Tom

I am a patient at the UCSF Sleep Clinic, and was provided a list of CPAP distributors. None on…read morethe list were particularly well rated on Yelp, so I checked with a close friend who has been using a CPAP for years. He recommended I check with his clinic and they highly recommended Alto DME/Alto Sleep. I called them and was impressed with their professionalism, courtesy, follow-up, and home service. Ms. Adnani came to my home, was extremely knowledgable, consultative and patient with me. The machine and consultation provided has been stellar and I'm feeling much better! I'm probably a bit more technically minded than many of your patients, but I have to say the info and consultation Alto Sleep provided has made a huge difference for me.

Fast and friendly service and curbside side pickup when I was solo with my handicap sonread more

Customer service is not friendly the way it used to be. Also, twice I had to return merchandise…read morebecause of their mistakes. Honestly, this used to be a very good business, but It's not anymore. The only place that I would go to in San Jose for medical merchandise is the store on Almaden near Costco... sorry I forgot the name. They understand how to treat people.

What a great experience in spite of a bad accident that necessitated a wheelchair for a family…read moremember. I spoke with an extremely kind and very knowledgeable woman who helped me quickly and showed me how it came apart to fit in my trunk. This place also had so many healthcare items that should there be a need to get some, I go there first.

The owner will bend over backwards to Help you find the…read moreappropriate supplies for you.

Well these are the things you Yelp about when you become a parent…read more We were in the hunt for a hospital-grade pump to rent and we stumbled across Brump. The price they quoted can't be beat. We got a pump for 3 months for $180 vs. $90/month at El Camino Hospital. The rental process was pretty straight forward. They also sell pump parts and accessories at competitive prices. Since it's an online-only business, there is no place where you can go pick up the pump. I saw the other review that mentioned they would accommodate the request but it just seemed easier to follow their standard M.O. It was kinda funny to see the pump shipped out of Sunnyvale, go all the way to South San Francisco and come back to San Jose, when we live about 4 miles away from their given address.

Seriously the best company to rent pumping machines. Easy check out and staff responds quickly to…read moreemails. I would recommend this to new mommies that have to go back to work soon after giving birth. Pumping is a hassle but at least you know your babe is getting nothing but the best out of you. Seriously great company, service and machines. Price is okay, and once I got the hang of hand expressing I didn't deal with pumping supplies which can get exhausting wash after wash. I rented for three months and used it a lot in the first month but not the last two. I would recommend this to only moms that work full time.

We had bought a recliner from the store, and it was amazing…read more Ask for Jay, as he explained us very well the different options available and was helpful in clearing our doubts. I had recommended this place to one of my friend as he wanted to buy comfortable bed for his parents. And from what I hear from him he is also very happy with his purchase. I think the store has many value for money products. Highly recommend!

According to the lady who helped me, everyone who works there is deathly allergic to service dogs…read more They would prefer you not bring your service dog inside. They were out of what I needed. I will say the price turned out to be decent on the item they were out of when I ended up shopping around and buying it elsewhere, and their parking lot is well laid out. But since my dog needs to be with me, we will not be going back.

A group of nice people, always helped me with my sister's wheelchair, slight adjustment made our…read morelife so much easier. Thank you!!!

We rented a chair from here while my husband's was the shop. Everybody was so kind and helpful. We…read morekept having to extend because of delays and no problem. The chair was a hard to find specialty chair and honestly was at a great price compared to other places. We are so grateful for the excellent service and kind people at this business! It literally saved our holiday and my husband's health.

Always ready when promised. Knowledgeable about insurance. They delivered once for free when…read moresomething was delayed.

I come to this spot for SpeedX package drop off since it is the closest one. Unfortunately , the…read moreworkers here will deliberately ignore you and make you wait 15+ minutes for a package drop off even if they see you standing there with a package. There was other customers as well, and they don't bother letting you know they'll be right with you or if I can just leave the package there which will be scanned later. I had to ask if I could just leave the package instead of waiting around to have someone help me. The girl working also was super dismissive when I asked too. Terrible.

Called to rent a hospital bed for my wife who just had knee replacement surgery. Everything ordered…read moreand completed over the phone and the bed was delivered by a nice driver gentleman who brought the bed in Pieces and set it up in our downstairs room and all went perfectly fine. I will hopefully never need a hospital bed but if I do I know where to go.

I had a very good experience today at the American Medical Supply showroom. I was shopping for a…read morelightweight, foldable electric wheelchair. I was given an excellent demonstration by Ray, who answered all my questions, described all the possibilities the store carried and showed us around both floors. I was very pleased by the service I received and highly recommend shopping there for purchases or short-term rental of adaptive equipment. Very friendly and helpful.

I have always had helpful Amazing Service .From Millbrae medical supplies I have been customer with…read morethem for many years NOW! Hands Down Excellent Customer Services. PS: I come from background on Customer service how to stay front of your competitors

We have been using this company for a very long time. Excellent service. I would recommend the…read morecompany to anyone who is looking for medical supplies.