Jerry is simply a lovely man...he handled two watch bands for me one of which involved getting a…read morenew titanium band connected to a high end Ressence watch and the other a mystery B&M conundrum. He handled both with such decency (as nothing is EVER straightforward!) and resolved them. Lovely craftsmanship on the titanium band as it looks contiguous to the watch itself! It's lovely to meet a business owner who cares and is there for his customers. Highly recommend him and his lovely shop!

My experience is just "okay". I went there twice during posted open hours and the door was locked…read more I knocked and got no answer. The prices for example removing a link and adding a safety lock for a bracelet cost me over $100 seems high to me but I don't know much about what that entails so I still chose to go with them. I like to support small, local businesses as a Danvers resident so I will continue to support them.

Recently my husband's eyeglass frame snapped at a crucial spot and he was advised to seek out…read moresoldering help. He loved these spindly frames and really wanted to save them. This type of soldering is apparently a lost art. All the jewelry stores recommended no longer offered this service. While getting directions at Wagner Jewelers in Everett, my husband explained his dilemma to the proprietor. This kind man took the glasses, soldered them back to shape and refused any payment. It was one of those rare & wonderful acts that revive our faith in Humankind. I suggest the Boston community consider a trip to Everett for all their jewelry needs. We'll be back there for that Christmas gift I've been hinting about.

Folks, this is not your "Jewelry store in the mall", nor is it a high-pressure commission jewelry…read moregiant. Elyse is a family business, and has been that way for generations. They do business by appointment, so you are the only customer in the store, getting individual attention. They make their products, so everything is individual. They take the time to educate you, so you understand exactly what you buy. They provide an independent appraisal so you know you got what you paid for. And their work is top notch so there is outstanding value, both in what you buy and in the workmanship of their work. They sell gold by weight so a fair price is guaranteed. The best part? You leave there feeling like you made new friends. Thank you Richard and Isabel... you guys rock. I would never go anywhere else.

Making big purchases is nerve-wracking. Making big purchases about things you know little to…read morenothing about is even worse! When my fiancé and I (at the time not yet engaged) decided we wanted to make the next big step in our relationship, the thought of meeting with a jeweler was daunting. Although we knew nothing about diamonds, we *did* know that we wanted to shop together, and we wanted to give our business to somewhere family-owned instead of a big box store. So we committed probably every faux pas known to jewelry-kind and walked into Elyse Jewelers without making any appointment, completely on whim. Richard and Christine were outstanding in every possible way. Not only were we completely clueless (AND had no prior appointment), but we really hadn't done any research or scoped out other jewelry stores. They took the time to sit with us and give us the best Introduction to Diamonds 101 primer we could've asked for. Everything from the grading scale to cost to distribution was highlighted. Richard was open and transparent, and not once did we feel rushed or pressured into making any purchases. Richard was open about how diamonds were priced and where Elyse Jewelers stood in the diamond-buying hierarchy. He took samples out to show us the differences in size and color and emphasized the importance of cut. By the time we were done being thoroughly educated, we were both positive we would be coming back to make our future purchases here (with a proper appointment of course). During our next visit Richard discussed designs and styles. I knew I wanted a particular look, but I was struggling to articulate it -- Richard was able to translate my idea into a custom design that perfectly fit what I had in mind! Each step of the process was really fun and exciting. Being able to see a paper sketch transform into a 3D rendered model and then into a wax replica was admittedly way cooler than my fiancé and I anticipated. Richard was very upfront during each step and reminded us that if we wanted changes or adjustments we shouldn't be afraid to speak up! My fiancé's proposal was wonderful and memorable to me -- at the same time, I think the experience of creating the ring together from start to finish was something really special for both of us. Knowing we had something designed specifically to complement the stone we selected and fit well with my hand goes beyond any expectations I had at the beginning. I felt like we were collaborating with an artisan instead of just another customer. We can't wait to go back and look at wedding bands!

Very nice people. Repaired my wife's watch. Excellent work. They are very thoughtful and…read moreconsiderate.

Harry and his son do amazing job. I've been doing business with Harry for over 35 years. very…read moretrustworthy very confident great artist when it comes to designing jewelry.

When I lost my mom in 2022, my dad had given me her wedding and engagement rings and a ring we…read moreinfamously have come to know as her "Super Bowl Ring". To explain, when the Patriots won their first Super Bowl in 2002, my dad, being the massive Patriots fan he is, decided to celebrate by buying my mom a clustered diamond ring, thus making it "her very own Super Bowl ring". Growing up, I always loved that ring, but loved even more seeing how happy my mom was every time she wore it. As I got older, Mom would always tell me that if anything were to ever happen to her one day, her rings would be passed on to me. She knew that the cluster style wasn't my favorite, so I promised her that I would take that ring and make it into something else that I would wear forever. Well, I kept my promise. Thanks to the recommendation from one of my and, honestly, my mom's favorite humans to ever exist. My fiancé and I took her Super Bowl ring down to Morgan's Jewelers in Wakefield on Valentine's Day this year and asked to have the diamonds from my mom's ring made into my wedding band, so that in this new chapter of my life, no matter what, she'll always be carried with me. My mom adored James with her whole heart, and I know that she is probably smiling in heaven knowing that my promise was kept and used on something that I'll wear for the rest of my life with the love of it as well. The guys at Morgan's are unbelievable. From the second we walked in, he made us feel comfortable and welcome. They didn't rush us at all while we talked about a design, and then made my band 10 times better than we had dreamed of. We are so grateful for the recommendation and the experience that we had at Morgan's, and would absolutely wholeheartedly recommend they for all your jewelry needs. I wish I could give a million star review because they deserve it

I recently had the pleasure of working with Morgan Jewelers and I am beyond impressed. I needed a…read morecustom piece of jewelry on a very tight timeline, and they went above and beyond to make it happen. I brought in an engagement ring that I wanted to redesign + reuse some elements of it to create my wedding band - complicated to say the least, Morgan Jeweler's made it easy and it was reasonably priced! From the warm welcome to the patient design process, their attention to detail was outstanding. The final piece exceeded my expectations in every way. If you're looking for a jeweler who is skilled and truly cares about their clients, I highly recommend Morgan Jewelers! Their exceptional service has made me a loyal customer for life. Thank you for creating something truly remarkable!

David and Nerissa were an absolute pleasure to work with! I was planning my proposal and had so…read moremany ideas when it came to the ring. They were able to help guide me and also create something custom and beautiful using an array of family stones. The care they show their clients almost feels like we're a member of their family. I cannot recommend them highly enough and we'll continue to work with them for custom gifts in the future.

It truly was a pleasure to work with Nerissa & Dave. They take a great deal of pride in their work…read moreand it is important to them that your experience is a memorable one! My husband and I are celebrating our 20th wedding anniversary in a couple of months and I was looking to get a new wedding band. Nerissa created a stunning piece that I fell in love with at first sight. If you're looking to make your dreams come true and make it magical and full of love this is the place to truly set your heart on!!!!! Thank you so much!!!!!!

This jewelry store is real gem. I was looking for my Fendi watch repair and found this place…read moreaccidentally. Zohrab did a wonderful job to fixed my watch and also helped my husband picked the most beautiful white gold pendent for my Christmas gift. While we checked out, we even got holiday chocolates as a little surprise presents. On top of that, they are having a holiday discount 40% off for their items. The Jewelry collection are various and unique, they basically covered all kind of diamond jewelries, and different color gem stones. I will definitely come back to visit for more future gift ideas.

Predatory. Owner quoted $200 to set a $5 temporary stone (CZ). Selling cases full of low rent…read moregemstones. Had to buzz us in. Yikes.

The owner has been there for over 40 years. He is very friendly and is a fair business person. The…read moreplace is not fancy and a bit scruffy, but they are good people and we like to support local small businesses.

I had jewelry repair done at Sassoon Jewelry. I would…read morerecommend Sassoon Jewelry to family and friends as well as anyone reading this review. Arthur did a great job repairing my jewelry. I had a new lobster-claw clasp done on a beloved necklace , I was pleasantly surprised by the difference in the cost from the last place I brought it to. I also had a bracelet repaired and I'm very pleased with the results and cost of the repairs. Thank you Arthur ! I will be definitely bring any future jewelry repairs to your shop. Thank you