Bill was pleasant and professional. He offered a fair price for my gold jewelry without gems…read more Highly recommend.

True story. Went to buddy to sell my Gold. Then came to Bill to see if my buddy gave me a good…read moreprice. Bill was $750 less. And forgot 2 of my coins when he returned them to me. And destroyed packaging it was in. Bill seems like a good guy. But 20% less cash and missing coins? Need less to say me no Like Bill

Gold and silver are on the rise. Jay, the owner will help you with your gold and silver coin and…read moreprecious metals. If your new, don't worry, Jay will take care of you. He is kind and helpful. What a jewel. Start investing now.

Went here once during the Height of Gold values. I watched him weigh my gold jewelry Directly in…read morefront of me-scale facing me)& read 44.4. He gave me cash of $800 NO RECEIPT! I was never did Not realize how much it would be worth. I Even asked him How Much an ounce? He never replied. Then I went to a REAL Reputable buyer in Beverly. He bought Only a hollow gold bracelet for $600 I was dumbed founded. I told him about this place. He replied "NEVER accept Cash Without a Receipt!" A repeatable dealer would have NEVER DONE THAT!!!!!! HE IS A THIEF. And I notice he is Always closed-GOOD!!

From the owner: BUYING & Selling, Gold, Silver, Coins, Jewelry, Diamonds, Collectablesread more

I brought a liberty head 10$ gold coin in. Owner said he could only give me value of the gold and…read morehe offered me $450. I left and went to Boston bullion in Burlington ma on 101 Cambridge street. They said they could only give me the value of the gold and they gave me $575 cash. You be the judge!!!

From the owner: We buy your unwanted or broken gold and/or silver jewelry. We buy gold and silver coins. We buy…read moresterling products (jewelry, silverware, flatware, candlesticks, etc, etc.). We pay cash for your gold and silver.

Harder than you think to find a no nonsense watch guy. Here's one. Stubborn vintage watch battery…read moreswap in 5 minutes. Recommended.

Terrible quality and i cant believe i paid $50 for this, its not even connected, pissed off, always…read morecheck before you pay !!!!

Brought in my mothers large cocktail ring ; with Grahams help and artistry, we redesigned a smaller…read morering around a central stone. He was immensely helpful and the price was fantastic. This shop gives you great value, and their artistry and creativity are unmatched, and totally trustworthy. I will definitely take any jewelry issues I have to them. Thank you Marblehead. Custom Jewelry!

I was gifted an heirloom ring in need of repair. Service was prompt and efficient; an absolute…read morepleasure. I highly recommend them!

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Brought my engagement ring in for a cleaning and the women who work here were quick to help and did…read morea fantastic job. Thank you, Persona!

Here's a polished, high-quality review that's glowing without creating expectations about free…read moreservice: I had an excellent experience at The Jewelry Vault in North Reading. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to look at my watch carefully, explained what was going on, and handled the repair quickly and confidently. What really stood out was their honesty and customer-first attitude. There was zero pressure, no upselling, and no runaround -- just straightforward, knowledgeable service from people who clearly take pride in their work. It's refreshing to find a local business that treats customers this well and operates with real integrity. If you're looking for a trustworthy jeweler for repairs, purchases, or just expert advice, I highly recommend The Jewelry Vault. I'll definitely be coming back and sending others their way.

"Had such a great experience at this family-owned jeweler. I came in looking for a replacement for…read moremy wedding ring, and they were incredibly patient and helpful throughout the entire process. You can really tell they care about their customers and take pride in their work. The craftsmanship is beautiful, and the pricing felt very fair for the quality. It was a much more personal experience than big chain stores. I'll definitely be back and highly recommend them to anyone looking for something special.

Very rude and if I had it to do again I never would have hired them. I had just lost my father and…read morewas clearing out my parents home which was hard enough. I was spoken to horribly by owner, enough that I had my first panic attack. I should have thrown them out then and there.

I met Ruthanne and her team as part of a big move. They were organized , helpful and professional …read more They met and exceeded my standards as well as pleasing the realtor . " Who could ask for anything more " ?!?! Thank you so much !!!