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    Bruce Nelson, Contractor

    1.0 (1 review)

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    3 years ago

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    Ats Equipment

    Ats Equipment

    (1 review)

    I rented an excavator from ATS to pull stumps and bury them in my back field. When I first…read morecontacted ATS I explained to them that time was a factor as we only had a few weeks of good digging weather left before the ground would freeze. We discussed rates and I expressed concern that I would finish before the month rental and end up paying for time I wasn't using the machine. The whole time I was getting the feeling that I was annoying the gentlemen I was discussing this with by asking questions. Eventually I was assured that you only pay for the time you us and decided to go forth with the rental. On my end, I got everything in order, post-haste. I delivered the insurance binder and was told that they were having a difficult time finding a machine. A week goes by... I have to follow up with ATS as they were not calling me, leaving me to wonder when and If the machine that I already put a $2500 deposit down on, was ever going to show up. I was forced to call back a few times looking for info before finding out that they were now having a hard time finding someone to deliver the equipment as they gave their CDL-A driver "time off" finally, almost a week later, they managed to deliver the machine but not until 5pm the day before thanksgiving. When I approached the driver to see if he needed a hand, he replied flatly, "No." and walked away. Then when I got into the excavator I noticed that there was no thumb on the machine. Something I had been told a few times, would be. This was frustrating (not to mention I was paying for it by the week). Then I noticed that the door was hanging on by (almost literally) a thread. which meant despite the cold I either couldn't close the door, or had to climb in and out of the front window (no easy task). It took ATS three days to come out and put the thumb on during which time one of the tracks fell off the machine completely! (luckily I was able to fix it myself) and a bucket pin broke in half! (luckily I was also able to fix it myself buy stealing a pin from the clean-up bucket) So far I was not impressed to say the least, but also being a veteran operator, I knew that machinery in much worse condition was still used on job sites today and so I took It all in stride. That is, until the final bill came. I ended up finishing my project in three weeks instead of a month ( or should I say that my project was cut short due to weather, which wouldn't have been a problem if ATS was able to find a driver and deliver the excavator a week earlier) ATS came and picked up the excavator a week ahead of schedule and had assured me that the machine didn't need to be cleaned before picking it up, which was a relief as everything was now frozen solid. But much to my dismay, the bill was for over $5000! How was this possible when the rental cost for the month was only $3800? As I looked over the bill I saw that I had paid more because I only kept the machine for 3 weeks instead of a month. there were also a lot of added hidden fees they never told me about. For example I was charged $200 for the pin that broke! They charged me a cleaning fee after I was told I didn't need to clean it. And despite the fuel meter saying full, ATS managed to cram another almost $100 dollars with of fuel into it by charging me $4 per gal! That's only a few examples. All in all I felt totally taken advantage of and will NEVER rent from ATS again.

    Denali Building and Development

    Denali Building and Development

    (7 reviews)

    Denali Building and Development truly stands out in the world of custom home building. Great custom…read morehomes don't happen by chance, and not many custom builders are able to take a vision and truly bring it to life--but Dan and Tasha can. I've witnessed them build dozens of homes, and no two are the same. Each one is uniquely designed to reflect the homeowner's ideas, style, and needs. But one thing they do have in common is the WOW factor! That level of customization takes more than just technical construction skills. Each custom home comes with unique challenges, and I've consistently seen Dan and Tasha coordinate closely, work through bumps, and keep projects moving forward in a timely and organized way. Anyone who has a minimum experience in construction knows that building a custom home is never a simple or straightforward process like standard construction. There are always moving parts, interacting variables, unexpected conditions, and problem-solving along the way; most builders are not willing to go that extra mile and try to push the homeowner to drop ideas and be within the builder's comfort zone--not Denali. From the homeowners I've been in contact with while surveying Denali's work, the feedback has been consistent: they felt Denali was able to build the home they envisioned. While not everyone may share the same perspective--and every experience is valid--those who understand custom construction recognize the quality of work and the level of care that Dan and Tasha put into these homes. They do as its for their own. If you're looking for a builder who can deliver truly custom homes and turn ideas into well-built, thoughtful spaces, Denali Building and Development is worth serious consideration, hands down.

    We bought a newly built home from Denali in 2022. We've moved all over America buying both new…read moreconstruction and previously lived in. This was our 7th home, 4th new construction, we're now on number 8. Every home we've owned has had things come up in the 1-2 years we lived in them. This home did as well. Denali was always expedient and thorough in addressing any issue we had.

    Queen City Remodeling

    Queen City Remodeling

    (2 reviews)

    Hi everyone, As promised, here's an initial post regarding…read moremy basement remodeling project. Project began June 1, today is July 11(end of week 6; original time-line, 3-4 weeks). Up to now, we have encountered some issues with drywall finishing, screws popping out through the spackle and a hung ceiling that hit the ground. I had originally planned to do the painting myself; with the Dens Armor finish problems, I am glad I gave up on it once I painted the 1st coat in the bathroom. I will post a final review for this business along with excerpts from my journal once the job is finished. I am starting this review as a 3. As of today, the contractor has gone out of his way to get things corrected, but I believe he is starting to lose his patience. More to come.

    Complaint: Although I paid 95% of the total contract cost for, the contractor failed to deliver and…read moreinstall 3 doors, attic insulation, Trex porch, window frames Original contract called for the purchase and installation of 19 replacement vinyl windows, new roofing for house and garage, attic insulation, Trex Porch system, vinyl siding, new Tru Temp insulated front door with removable side vent, and two insulated doors for patio and side entrance.I paid in advance for all of the above but the doors were never delivered, the windows were never framed externally (although I paid additional money for them) and the attic insulation was not installed. In addition, they removed my relatively new gutters and carted them off, never replacing them. The Trex porch system is not completed, railings missing, post supports not attached and porch base not installed per code (nailed to house rather than bolted). Some work was started by one person one day but not completed, only to be continued by another who would do the minimum but not complete the final job. They delayed the completion of the job until the two month schedule went over 7 months, and is still not complete. They finally walked off the job at the end of September leaving my home open to the weather. I've had to hire another contracting firm to complete what they did not finish. This is the worst experience I have ever experienced from a totally unprofessional organization. Be forewarned, don't make a mistake by considering Queen City Remodeling to do anything on your home. I am forced to take legal action to try to recover the money I paid for their inferior work and items not delivered. - See more at: http://www.bbb.org/concord/business-reviews/home-improvements/queen-city-remodeling-and-more-in-hooksett-nh-13001441/complaints#sthash.c31BXtMP.dpuf

    Bruce Nelson, Contractor - contractors - Updated May 2026

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