Just honest, such a refreshing thing today.I have 3 vehicles that I get serviced by Tom,…read moreabsolutely, positively, "The Best".

We brought our cars here a couple times. This is a good honest mechanic with very fair prices,…read moretrust me, we were at C&J tire off of 422 in the Exeter area and I had a particular problem with my front left tire/bearing joint area and C&J Tire told me they could fix it for around $250. I said ok, then the lady at the counter I was talking to said "hold on" she then walked back to speak with the young newbie looking mechanic in the back. When she came back out she all of a sudden doubled my price quote to around $500 and tried to say you need both front ends done! I left and went to Classic Auto and had him look it over. He diagnosed the problem and fixed it and charged me 60% LESS than C&J Tire! Needless to say I now bring my vehicles here to Classic Auto!

The service was great and the people were polite and extremely helpful. My daughter was traveling…read morefrom Reading when here breaks blew out. I randomly directed to 625 shop. They fixed the rear breaks and addressed another few with the vehicle putting her back on the road in one day. Places like this seam harder to find these days. Thanks for service

Like many people, I don't usually enjoy bringing my car in for service--but 625 Auto Repair made it…read morea truly pleasant experience. From start to finish, I felt comfortable, informed, and confident in the recommendations they provided. I came in needing my inspection done and also wanted to get some "mystery noises" checked out. My car has a lot of miles, and I wasn't sure if it made sense to put more money into it or trade it in. The team at 625 was great right from the start. I was given a loaner car immediately, and after they checked everything over, they sent me an electronic file with all the recommended repairs--clearly itemized with costs broken out. When I spoke with Casey, the owner, he took the time to go over everything with me. I explained my situation--deciding between keeping the car or trading it in--and his honesty really stood out. He told me that if I planned to trade it in, there was no need to spend money beyond the inspection since, with high mileage, the dealer would likely just auction it off anyway. That advice wasn't in his best business interest, but it was absolutely the right thing to say, and it meant a lot. If I decided to keep the car, he had the repairs prioritized so I could take care of the most important items first and handle the rest over time. I decided to keep it, and the repairs they completed were done quickly and done right. The noises were gone, and what had been a rough, bumpy ride was suddenly smooth again. I'll be continuing down the list of recommended repairs in the coming months, but I can already say this was one of the best auto repair experiences I've ever had. 625 Auto Repair is honest, professional, and truly customer-focused. Highly recommend!

Very efficient and friendly. Price extremely reasonable. I highly recommend. I will definitely use…read morein the future.

I can't say enough good things about Bear Alignment and especially Corey. I went to the Honda…read moredealership right up the road, and they tried to tell me I needed nearly $4,000 worth of repairs. Something didn't feel right, so I brought my car to Bear Alignment for a second opinion. Corey took the time to actually look into the problem, explained everything clearly, and found the real issue -- saving me thousands of dollars in the process. You can tell these are honest, hardworking people who truly care about their customers and not just making a quick buck. It's refreshing to find a shop that looks out for the working person. I'll definitely be coming back here for all my future car needs. Highly recommend!

I've had serious concerns about this shop's integrity. They tried to hold my safety inspection…read moresticker hostage unless I agreed to nearly $800 in repairs. I went to another shop down the road, and they fixed the issue for a fraction of the cost and completed the inspection without any problems.

THE ONLY REASON FOR THE ONE STAR IS BECAUSE THEY WON'T POST WITHOUT AT LEAST ONE STAR!! THIS SHOP…read moreIS HORRIBLE! WARNING WARNING They had a car for over 3 months and charged the person over $5000. Once customer received their car, they did not have it for one week and now they have a major oil leak. When customer reached out they told them to bring car to them and it would cost an additional $2000 to fix the leak. Now, in 3 months you never noticed a major leak! This shop is trying to take as much money from people as possible! You did not fix the car you caused more problems and tried to charge for it! You should be ashamed of yourself! I would NEVER recommend your shop to anyone! What I will do is warn everyone of your shop! Today I took my car to another and guess what it not going to take $2000 to fix it!

This place is amazing. Friendly people And honest. Thanks…read morefor all you do for me and my family.

Tried to take advantage of a senior citizen by listing repairs needed to pass inspection. Another…read morerepair shop said the opposite. Passed inspection without their recommendations. Total cost to pass inspection from them well over a $1000.00. Not reputable repair shop. Would never recommend them for anything concerning a repair.

This is my regular garage but I had an emergency with a damage to it. I couldn't open and needed a…read morejump start. They immediately helped me because I knew it was urgent. These are the best people you will ever find. Ron is an incredible mechanic certified in everything and if they can't fix it nobody can. You can get cheaper. You can get whatever but you will not get this quality work and service and customer service that you get from the people at misers

They are a great company to deal with…read more Three shops had failed to find the cause of a miss and the Meiser's had it repaired in less than a day.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

10/10 experience. HIGHLY recommend!…read more This was hands-down the smoothest, easiest car purchase I've ever made. Seriously--when's the last time you walked into a dealership and left without feeling like you needed a nap, a shower, and a financial advisor? Not here. The whole team at Miracle was friendly, helpful, and downright awesome from start to finish. Huge shoutout to Jake, Marc, Saadiq, Joe, and Randy--you guys made it feel less like buying a car and more like catching up with old friends (who also just happen to have great financing options). If you're thinking of buying or leasing anywhere else, do yourself a favor and check out Miracle first. You might actually enjoy the experience--wild, I know.

Very poor customer service. Drove an hour to get there, met with a salesperson who didn't seem very…read moremotivated. We pointed out an issue with the tires and he tried to tell us we were wrong...even though my husband is an ASE certified tech. Told us he would reach out on Monday and never did. We called and left messages but no return call. We were still interested at this point, so we called the sales manager asking for more information and a follow-up. He seemed genuinely interested in helping us. But again...crickets. No deals, no communication, nothing. My husband has worked for almost 2 decades at dealerships and was shocked at the lack of communication. We will not be returning and will not recommend to anyone. It was a waste of our time, even though we were very motivated to purchase.