Two years after installation of our standard drop-in sink, the caulking has failed in a 3-inch area of the sink edge, allowing water to seep into the particle-board base of laminate countertop. This has caused the base to swell and created a large bubble on the counter surface (under laminate). (Laminate was brand new and professionally installed.) I called Roy to discuss. He said the caulk is not under warranty, and went on to tell me that wear and tear can cause this to happen. I said, So there's nothing you're going to do about it? He replied, Things just aren't made like they used to be. Meaning: no. There is no intermediate solution; the counter ($2,000+) must be replaced and the sink and plumbing must be uninstalled and reinstalled. In my 40 years of home-ownership I have had only laminate kitchen counters, and I have never experienced this problem. (I'll add that I've had no problems with the disposal, valves or drains that Roy installed.) NOTE: BRS Services advertises as "Handyman Professionals," but Roy was quick to tell me, after I described the problem, that he specializes in plumbing and electric. Huh? read more