I went here to have my face waxed - did my brows - chin - neck and upper lip and Mina was amazing…read more She had a good firm touch and was quick about it. Nice and fast and firm. She uses excellent quality wax (I can tell as my skin had no reaction to it) and she is extremely nice and kind. I really enjoyed my time with her. I will be trying her facial services as well.

If you like cheap... Cheap like you think you're getting a…read moredeal because she calls you pet names and charges less than other places - but she gossips about other clients and rages about politics. Cheap like more than one of her tiny table lightbulbs are usually burnt out so she can't see what she's doing and you for sure can't check her work. Cheap like if you say she missed a spot once she'll blame you for having light-colored hair. If you say it twice, she'll tell you not to come back. Cheap like a lousy CD-player stuck on repeat, soft wax still all over your skin, and body-shaming. Cheap like you'll feel after walking out of that studio more than once, because it's available, convenient, and inexpensive - just like your ex. You know? Babe, BELIEVE - your bits deserve better than this. A-VOID

Shymell is amazing!!…read more I briefly used to go here at their old location on Telegraph above the tattoo parlor and the attention to detail/comfort and customer service has not only stayed true since then, but has gotten even better! The entire place looks and smells like a spa. Symone is so kind and her smile is super contagious. I went to EWC across the st. to start the Brazilian process again because it was cheaper but immediately regretted it. I promise you, the prices here are so worth it considering my sensitive skin always leaves feeling calmed and renewed after my wax- something that is so rare at every other waxing place I've gone to EVER. I've never experienced any skin issue during after care or long after the wax since they only use the cleanest ingredients and their estheticians are really skilled. I booked an extended Brazilian about 4ish months ago and randomly got assigned Shymell and I'm so glad I did. She's super gentle and makes me feel so comfortable which is crucial for this type of wax. It feels like we've known each other for so long! She tracks how my skin/hair are doing and is now very knowledgable about my skin/hair profile after only a handful of sessions. Also love that they kept the art on the ceiling- so empowering! I don't usually write a long review or review at all but felt the need to share how awesome this place and Shymell are.

Amazing experience here, would highly recommend! This place is clean, it's welcoming, and all of…read morethe staff are very knowledgeable! I really appreciate the divine feminine/spiritual vibe throughout the waxing center. I will definitely become a permanent client here . My first Brazilian wax and Vida made it me feel very comfortable. She's the best!!!

Love Love LOVE Kate! That's my new boo. She knows her ish! She is so kind hearted and she is the…read morebest waxer. I'll never let anyone else touch me like the other people mentioned. I found her thru Yelp, and her reviews are spot on. I don't like getting waxed but she takes that fear away. Kate got me feeling like a new woman. Like that you know what! Lol. I felt like I've known her forever! We instantly connected. I'll be back for my next wax .

This is the best wax studio I've ever been to. Katie makes the experience feel like more than a…read morewax. She is so good at making me feel comfortable and welcome. The entire experience is so cozy and intimate. Absolutely love Katie and love this place!

ATE DOWN yet again It feels so good when the shape and design is exactly what you had in mind…read more Quality 5/5 Vibe 5/5 Cleanliness 5/5 Thank you again for always getting my nails right Will be back again soon!

My go-to spot--the deluxe pedicures alone keep me loyal, but the quality and vibe never miss.read more

Happy New Year Went…read moreto get manicure for our new year celebration. Thank you for the great service and a beautiful work. Happy New Year- Happy nails.

THANK YOU! I drive miles to get to this salon tho not regularly. But everytime they all greet me…read morelike family. I get a pedi/medi after cataract surgery it's hard to see and cut my toe nails, So grateful I found my ohana tho lol don't always understand what they saying but know it's kind

I highly recommend Laura! She did a great job doing a taper haircut. Quality haircut and service…read morefor an affordable price! We are some super happy and satisfied clients!

Laura is amazing! She is incredibly sweet, thorough, neat, and quick. Bonus point: painless! She…read morekept checking in to make sure I was OK (came in for full arms & legs), and although it felt kinda spicy in some areas (as it should!) it really wasn't really that painful at all. I also had brows and lip done the week before, and it was painless and quick, with great result! She takes walk-ins, but I booked an appointment anyway because they could be quite busy on the weekends.

Back in the day, this was my go to spot for waxes. I went consistently enough that the place that I…read morewould get regularly waxed at, stopped growing hair. That was probably one of the best things about this place besides, they're overall ambience and calm environment. It is also very clean here. I've been to a couple of other places, but this is my regular spot. If for any other reason, I just wanna get like a touchup I would definitely come here and pay the higher price point and get professional service here instead of going somewhere else and paying less but getting subpar service. They also give you numbing spray which is super helpful and other great tips to minimize hair grow growth. Totally worth it and highly recommended!

This was my first time here and I saw Rhiana who I immediately connected with. She's truly…read morepassionate about skincare as a whole and educated me about a lot. I immediately booked with her again because of the education component. The location is also very convenient, clean, and serene. Can't wait to go back!

I usually go to the lakeshore location since I live closer to that area but today I tried out the…read moreRockridge location and had a great experience. Booked a Brazilian wax with a random person and turns out it was great. Davi did my wax and she was efficient and the results came out great. Definitely recommend her if you're checking out this location.

Good evening I'm…read moredisturbed by the service I got here recently by a front desk associate a very very large young lady named Simone I live by this location but drive the extra 15 to receive services at the other location by the lake due to interactions I had with this particular associate. She does not know customer service or how to speak to people kindly and every time I enter this establishment she is always on her phone when I enter. Last time I was in I asked who ran said establishment she told me she is the assistant manager. Now why on gods green earth would they hire someone so rude so inattentive without manners. Please train these associates again or please employ staff that are happy to greet customers who spend their time and money at these establishments. It's rude to be on your phone when there are customers!!! Thank you.

Alresa works some serious magic. I would never let anyone touch my eyebrows until I found her. Just…read morethe thought of someone potentially demolishing my eyebrows gives me nightmares lol I'm very particular about the shape and size of my brows and have always been so hesitant to let anyone touch them. But Alresa is so good with threading that my eyebrows literally inspired art (no joke, someone started using them as a reference for their work). The process is so quick and affordable, and she graciously puts up with my constant sneezes and eye watering. Despite my runny nose and eyes while getting threaded, she makes it as painless as possible. I've even had a Brazilian by her and it was the least painful I've ever had and she had wonderful care tips. She has separate, private rooms for various services, but no matter where you end up, the atmosphere is so calming. She has heaters if you get cold, aloe for eyebrow redness, and paper underwear for waxing. I honestly can't imagine going anywhere else. I haven't tried any of her other services, but I don't doubt they're just as great as the ones I've experienced. Pro-tip: plan to schedule appointments AT LEAST 2 weeks in advance, maybe even more if you have something special coming up and the online scheduler allows it.

You're in good hands with Alresa at Cloud Nine and Brow Lounge. She and her staff respect the art…read moreform that is your body and how you wish to present it.

Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra cancelled my appointment the night before.. And I was being understanding since it was a…read morefamily emergency but I tried rescheduling my appointment but she didn't reply to me ever since she cancelled. I was looking forward to my first facial with her but left disappointed with her communications. Not very professional.