Jessenia is my new favorite wax technician. A lovely young lady with a bubbly personality. She's…read morevery thorough with her work and my first time experiencing little to no pain with 1 1/2 month of growth. Maybe her technique made it more efficient. Small batch with quick hands to pull off the patches. Definitely will be requesting her for future maintenance. She's a keeper :)

I've seen Maya a few times now at all different times of the day, from right when they open to…read morebeing her very last appointment, and her energy is always the same. She is warm, welcoming, and genuinely uplifting. She has this effortless way of turning something that can feel intimidating for a lot of people into a moment where you feel completely comfortable and taken care of. She creates a vibe that feels calm, positive, and never rushed. It is honestly so refreshing to meet someone who is not only amazing at what they do but also truly passionate about giving great service. Maya is that girl. I highly recommend booking with her if you want someone who makes you feel cared for from the moment you walk in.

Back in the day, this was my go to spot for waxes. I went consistently enough that the place that I…read morewould get regularly waxed at, stopped growing hair. That was probably one of the best things about this place besides, they're overall ambience and calm environment. It is also very clean here. I've been to a couple of other places, but this is my regular spot. If for any other reason, I just wanna get like a touchup I would definitely come here and pay the higher price point and get professional service here instead of going somewhere else and paying less but getting subpar service. They also give you numbing spray which is super helpful and other great tips to minimize hair grow growth. Totally worth it and highly recommended!

I got an oxygen facial and brow threading from Teejay and it was AWESOME…read more I recommend her for her careful, intentional, confidant quality of touch. Many estheticians are very rushed in how they touch your face but not Teejay. I really appreciated how well and gently she threaded my eyebrows too, this was my first time trying it and the results were fab, I'll definite return to her for that service especially. Lastly, the place is serene and clean, nice dim ambient lighting and delicious cold peach tea to boot. Thanks Cocoon. That was a treat.

Shymell is amazing!!…read more I briefly used to go here at their old location on Telegraph above the tattoo parlor and the attention to detail/comfort and customer service has not only stayed true since then, but has gotten even better! The entire place looks and smells like a spa. Symone is so kind and her smile is super contagious. I went to EWC across the st. to start the Brazilian process again because it was cheaper but immediately regretted it. I promise you, the prices here are so worth it considering my sensitive skin always leaves feeling calmed and renewed after my wax- something that is so rare at every other waxing place I've gone to EVER. I've never experienced any skin issue during after care or long after the wax since they only use the cleanest ingredients and their estheticians are really skilled. I booked an extended Brazilian about 4ish months ago and randomly got assigned Shymell and I'm so glad I did. She's super gentle and makes me feel so comfortable which is crucial for this type of wax. It feels like we've known each other for so long! She tracks how my skin/hair are doing and is now very knowledgable about my skin/hair profile after only a handful of sessions. Also love that they kept the art on the ceiling- so empowering! I don't usually write a long review or review at all but felt the need to share how awesome this place and Shymell are.

Amazing experience here, would highly recommend! This place is clean, it's welcoming, and all of…read morethe staff are very knowledgeable! I really appreciate the divine feminine/spiritual vibe throughout the waxing center. I will definitely become a permanent client here . My first Brazilian wax and Vida made it me feel very comfortable. She's the best!!!

I've been going to this sugaring studio for years, and I truly can't say enough good things about…read morethem. The business is co-owned by two incredible Black women who have created such a welcoming, professional, and empowering space. I've personally been seeing Dominique (one of the owners) for many years, and she is amazing. That said, I genuinely believe you'd be in good hands with anyone there. If you've only ever tried waxing, sugaring is a game changer. Yes, the hair is still removed from the root, but it's noticeably less painful than waxing. It also doesn't remove the top layer of skin the way waxing can, which makes a big difference in comfort and recovery. There's no sticky residue left behind after the appointment either, something I always dealt with when I used to wax. I'm also a big fan of how much less waste the sugaring process creates. The sugarer uses a single ball of sugar paste throughout the session, no double dipping, no wooden sticks, and no cloth strips to throw away. It's clean, efficient, and more environmentally friendly. The product itself is completely natural too -- just sugar, lemon, and water. After all these years, I wouldn't go anywhere else. Professional, consistent, and just all-around wonderful.

Post chemo, my hair, eyebrows, and eyelashes are in the process of growing back. I felt like I…read moreneeded some help with making my brows look fuller. Based on the reviews here, I decided to come in for an eyebrow tint, plus I requested eyebrow mapping, to help even them out. First off, I have to say the space itself is so fun and welcoming. I loved the color scheme. You really feel like you're treating yourself to something special. I'm extremely happy with how my brows look! The color and shape are perfect. As someone that doesn't wear makeup, I was relieved that they look so natural. It's exactly what I needed to help feel a bit better about how I look during this phase of hair regrowth.

Sarah is a thoughtful, caring, and skilled professional through and through. She is a small biz…read morethat really thinks about great service for her clients. She makes you feel comfortable and helps you achieve whatever you're looking for! The website is easy to use to book appointments. The studio is clean and minimalist.

I went to at least 3 other folks before Wild Femme, and I agree that Sarah does the best lash…read morelift!! My lashes look amazing for weeks. I recommend her very highly.

Yung Ai is the best. My daughter came to get a wax here and we were amazed at the outcome. Great…read moreservice and wonderful to see how the natural ingredients do the work without any harmful chemicals. Sugaring is my new thing and will be back to try more of her hair removal techniques. She is the best !

I found Sugar Sanctuary about a month ago on Yelp and I was really excited based on the other…read morereviews I read about how great Yung Ai is. I felt relieved thinking I might have found a good place I can be a regular at with good service and treatment. I booked an appt online for 10:15 AM for my first visit, scheduled time off from work around it, and got the confirmation. About a day before the appt, Yung Ai asked if I could come in at 10 AM instead. Then morning of, she asked if I could come actually at 10:15 AM instead to better fit with another client. So after the back and forth, the time was set for 10:15. I arrived around 10:10 AM after some confusion as to where to enter. I looked at all the doors and in the parking lot and wasn't super clear. I checked Yelp again and saw that the entrance was supposed to be in the salon but the doors were not open. Turns out, I was there before the salon was even open so I was just standing outside waiting. I contacted Yung Ai saying I was here and waiting outside, unsure of how to get in. I got a call from her about 10 minutes later saying she was running late because it was daughter's first day of school and that time is important so she would credit me a free service and that she would arrive in about half an hour. Since I had come all the way, had the appt booked, and already spent time waiting, I decided to just wait and do the service today. Another woman who had an appt after me arrived and was also waiting. Yung Ai finally arrived and I got seen about an hour after my original appt time, having to once again, reschedule my work schedule. Yung Ai was very kind and easy to talk to. The sugaring process itself seemed to go well, nothing notable to say here, other than it did take some time. She mentioned she would check up on me after the appointment to see how I was doing since it was my first time. I asked if she could apply the free credit today as we had discussed but she changed what she originally said on the phone and said she would give it to me on my next visit and that she would not forget me. I paid and left, and then the next woman got seen, who also was waiting quite a while. The next day I saw that my skin had a reaction to the sugaring and had white patches. Yung Ai did not end up contacting me to check up on me even though I had mentioned I was concerned about a reaction to the sugar. Ultimately, I do not think I will be back due to: 1. the sugar doesn't seem to work for my skin 2. she didn't follow through on her words of the credit and checking up on me which was misleading 3. timeliness/honoring our appt time I contacted her asking if she could refund my visit since my skin did not react well and she had originally promised to credit me, but I did not receive a response. I'd reiterate she was kind and I believe she did a good job so as long as your skin reacts okay to the sugar and you don't mind waiting around until her schedule fits, this may be a good option for you. I was really hoping that this would be my place but sadly this won't be the case.

Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra cancelled my appointment the night before.. And I was being understanding since it was a…read morefamily emergency but I tried rescheduling my appointment but she didn't reply to me ever since she cancelled. I was looking forward to my first facial with her but left disappointed with her communications. Not very professional.

Been having Ruby as my waxer for a while now. She is always on time & a pro with the wax. She also…read moremakes sure my eyebrows are looking their best!

Ruby is apparently a senior Waxer and was highly recommended by the manager. I am not sure why as a…read moremanager you would encourage a client to go to the most rude nasty and dismissive Waxer on your team. Ruby was very rough unfriendly undetailed with her work and quite dismissive. I'm not sure if it's because I'm a bigger person, black person or a combination of both, but having friends who previously worked with EWC (different location) I know the red flags to look out for and this lady is a walking red flag.

I usually go to the lakeshore location since I live closer to that area but today I tried out the…read moreRockridge location and had a great experience. Booked a Brazilian wax with a random person and turns out it was great. Davi did my wax and she was efficient and the results came out great. Definitely recommend her if you're checking out this location.

Good evening I'm…read moredisturbed by the service I got here recently by a front desk associate a very very large young lady named Simone I live by this location but drive the extra 15 to receive services at the other location by the lake due to interactions I had with this particular associate. She does not know customer service or how to speak to people kindly and every time I enter this establishment she is always on her phone when I enter. Last time I was in I asked who ran said establishment she told me she is the assistant manager. Now why on gods green earth would they hire someone so rude so inattentive without manners. Please train these associates again or please employ staff that are happy to greet customers who spend their time and money at these establishments. It's rude to be on your phone when there are customers!!! Thank you.

Valerie is a pro at what she does and you will not be disappointed. Perfect brows every time!…read more I love coming here and Valerie has become a really good friend. A visit here is like a visit with one of your favorite gal pals. Her location on Grand Ave is also nice and centrally located making it easy to get to no matter where you are coming from. Parking is plentiful with both metered parking on Grand and neighborhood parking up the residential streets. I move a lot for work and finding a new wax professional always introduces a bit of anxiety, but all my anxiety melted away when I saw how perfectly tinted and shaped my brows were. She also takes cleanliness very seriously, never double dipping the sticks and changing gloves as she moves to a different area to wax. I'm so glad I found this place, I'm definitely a client for life (until I move again) and will never go anywhere else in the Bay.

OMG I can't believe I've been going to Valerie for, oh gosh, TEN YEARS and never got around to…read moreposting a review! Well, here ya go: Valerie is awesome--extremely knowledgeable regarding wax types and techniques, hygiene protocol, and home skin care in between visits. Her deft hands make the experience fast, efficient, low-pain, and thorough. Valerie's the best. She's also an utter delight to be around.