Jessenia is my new favorite wax technician. A lovely young lady with a bubbly personality. She's…read morevery thorough with her work and my first time experiencing little to no pain with 1 1/2 month of growth. Maybe her technique made it more efficient. Small batch with quick hands to pull off the patches. Definitely will be requesting her for future maintenance. She's a keeper :)

Called in for an underarm wax appt on a Sunday and Alicia was able to see me ! She was super sweet,…read moregot all of my hair and ingrowns, and the conversation during my serving flowed lol. I'll definitely be back to see her soon, thanks again girl

I visited Cocoon Day Spa in Rockridge for a model lash lift service and it was a great experience…read more I believe the aesthetician was Susannah and she was training someone new (although I forgot their name unfortunately). The service was thorough and I thought they took their time to make sure my lashes looked nice. I will say I did expect a little more information on the different steps during the service or some aftercare instructions. Regardless, I was happy with my lash lift and the results were better than expected. While I have visited this spa for occasional massages and facials in the past, I'd consider returning for lash services in the future. Customer service was friendly and attentive and the spa is cozy and modern. The check in and check out process was easy and efficient. The location is convenient and easy to find. There is street parking available but this can vary depending on when you go. Alternatively, you can also park on a nearby street and walk over. Overall, a solid spa with plenty of services and spa treatments. Worth visiting if you're nearby.

Went in for Sugaring. Susannah was great! Very professional and beautiful results…read more And they have discounted packages during the month of July. Check if there are discounts.

Couldn't have been more pleased with my experience here. The staff were wonderful, the environment…read morewas inviting and the service was excellent. I needed a wax for an upcoming trip and refused to go back to the "chain" wax establishment. On a whim I booked the service here as I LOVED the name and the price point! Best decision. The wax was explained to me, the technique was as painless as a wax can be and I felt extremely comfortable with the esthetician. Oh and the ceiling art while getting my service was lovely!

This place is very professional and caring towards your needs of privacy. I was nervous as this was…read moremy first time, but Onyi, who took care of services for me, was very polite and respectful of the experience. Made the environment feel safe. She is very confident in what she does, and doesnt let any awkwardness during the session. All the ladies were very welcoming and attentive to any questions that I had. I definitely recommend anyone who seeks services of this type.

I've been going to this sugaring studio for years, and I truly can't say enough good things about…read morethem. The business is co-owned by two incredible Black women who have created such a welcoming, professional, and empowering space. I've personally been seeing Dominique (one of the owners) for many years, and she is amazing. That said, I genuinely believe you'd be in good hands with anyone there. If you've only ever tried waxing, sugaring is a game changer. Yes, the hair is still removed from the root, but it's noticeably less painful than waxing. It also doesn't remove the top layer of skin the way waxing can, which makes a big difference in comfort and recovery. There's no sticky residue left behind after the appointment either, something I always dealt with when I used to wax. I'm also a big fan of how much less waste the sugaring process creates. The sugarer uses a single ball of sugar paste throughout the session, no double dipping, no wooden sticks, and no cloth strips to throw away. It's clean, efficient, and more environmentally friendly. The product itself is completely natural too -- just sugar, lemon, and water. After all these years, I wouldn't go anywhere else. Professional, consistent, and just all-around wonderful.

Post chemo, my hair, eyebrows, and eyelashes are in the process of growing back. I felt like I…read moreneeded some help with making my brows look fuller. Based on the reviews here, I decided to come in for an eyebrow tint, plus I requested eyebrow mapping, to help even them out. First off, I have to say the space itself is so fun and welcoming. I loved the color scheme. You really feel like you're treating yourself to something special. I'm extremely happy with how my brows look! The color and shape are perfect. As someone that doesn't wear makeup, I was relieved that they look so natural. It's exactly what I needed to help feel a bit better about how I look during this phase of hair regrowth.

I went to at least 3 other folks before Wild Femme, and I agree that Sarah does the best lash…read morelift!! My lashes look amazing for weeks. I recommend her very highly.

Sarah is a thoughtful, caring, and skilled professional through and through. She is a small biz…read morethat really thinks about great service for her clients. She makes you feel comfortable and helps you achieve whatever you're looking for! The website is easy to use to book appointments. The studio is clean and minimalist.

Yung Ai is the best. My daughter came to get a wax here and we were amazed at the outcome. Great…read moreservice and wonderful to see how the natural ingredients do the work without any harmful chemicals. Sugaring is my new thing and will be back to try more of her hair removal techniques. She is the best !

I found Sugar Sanctuary about a month ago on Yelp and I was really excited based on the other…read morereviews I read about how great Yung Ai is. I felt relieved thinking I might have found a good place I can be a regular at with good service and treatment. I booked an appt online for 10:15 AM for my first visit, scheduled time off from work around it, and got the confirmation. About a day before the appt, Yung Ai asked if I could come in at 10 AM instead. Then morning of, she asked if I could come actually at 10:15 AM instead to better fit with another client. So after the back and forth, the time was set for 10:15. I arrived around 10:10 AM after some confusion as to where to enter. I looked at all the doors and in the parking lot and wasn't super clear. I checked Yelp again and saw that the entrance was supposed to be in the salon but the doors were not open. Turns out, I was there before the salon was even open so I was just standing outside waiting. I contacted Yung Ai saying I was here and waiting outside, unsure of how to get in. I got a call from her about 10 minutes later saying she was running late because it was daughter's first day of school and that time is important so she would credit me a free service and that she would arrive in about half an hour. Since I had come all the way, had the appt booked, and already spent time waiting, I decided to just wait and do the service today. Another woman who had an appt after me arrived and was also waiting. Yung Ai finally arrived and I got seen about an hour after my original appt time, having to once again, reschedule my work schedule. Yung Ai was very kind and easy to talk to. The sugaring process itself seemed to go well, nothing notable to say here, other than it did take some time. She mentioned she would check up on me after the appointment to see how I was doing since it was my first time. I asked if she could apply the free credit today as we had discussed but she changed what she originally said on the phone and said she would give it to me on my next visit and that she would not forget me. I paid and left, and then the next woman got seen, who also was waiting quite a while. The next day I saw that my skin had a reaction to the sugaring and had white patches. Yung Ai did not end up contacting me to check up on me even though I had mentioned I was concerned about a reaction to the sugar. Ultimately, I do not think I will be back due to: 1. the sugar doesn't seem to work for my skin 2. she didn't follow through on her words of the credit and checking up on me which was misleading 3. timeliness/honoring our appt time I contacted her asking if she could refund my visit since my skin did not react well and she had originally promised to credit me, but I did not receive a response. I'd reiterate she was kind and I believe she did a good job so as long as your skin reacts okay to the sugar and you don't mind waiting around until her schedule fits, this may be a good option for you. I was really hoping that this would be my place but sadly this won't be the case.

Alexandra's Muse hosted part of my bachelorette party and I'm incredibly grateful for this…read more Definitely one of the highlights throughout my whole wedding experience. Alexandra (the owner and esthetician) and her colleague, Kari (the massage therapist) were both so thorough, gentle, and attuned to what my friends and I wanted and needed for our facials and massages. They took such good care of us in a way that I can't put into words. Did I also mention how they closed down their whole shop and provided drinks and snacks for all of us for the day? They really went above and beyond--not only in the services they offered but also their overall hospitality.

Alexandra was incredibly comforting and communicative during our entire Brazilian wax session. She…read morereally spends time getting to know her customers and really wants to provide an incredible service. Highly recommend going to visit her for a wax!

Regarah is the best!!! I've been going to her for over a year, she's amazing. Staff are friendly…read moreand it's super easy to schedule online

I had the pleasure of meeting Trish today for a brow and Brazilian wax. I know what you're…read morethinking--"pleasure" and "wax" shouldn't be in the same sentence--but believe me when I say this was the gentlest waxing experience I've ever had. I didn't flinch even once. As for my brows, I usually do them myself since I have pretty good ones and don't need to do much. However, Trish completely transformed my brows. She waxed, trimmed, and plucked a few stray hairs, giving my brows a complete revamp. Trish has earned a new loyal client!

I usually go to the lakeshore location since I live closer to that area but today I tried out the…read moreRockridge location and had a great experience. Booked a Brazilian wax with a random person and turns out it was great. Davi did my wax and she was efficient and the results came out great. Definitely recommend her if you're checking out this location.

Went there for the first time and got lower legs waxed. When I got home, I noticed several long my…read morehairs still on my knees and legs. Not hard to shave off, but not something I would pay $70 for again if I still have to go back and check everything. Changed my review to slightly higher after they responded informing me of their free touch up policy. That being said, I still don't have time to be returning for touch ups when the initial appointment was hard enough for me to fit in.

Valerie is a pro at what she does and you will not be disappointed. Perfect brows every time!…read more I love coming here and Valerie has become a really good friend. A visit here is like a visit with one of your favorite gal pals. Her location on Grand Ave is also nice and centrally located making it easy to get to no matter where you are coming from. Parking is plentiful with both metered parking on Grand and neighborhood parking up the residential streets. I move a lot for work and finding a new wax professional always introduces a bit of anxiety, but all my anxiety melted away when I saw how perfectly tinted and shaped my brows were. She also takes cleanliness very seriously, never double dipping the sticks and changing gloves as she moves to a different area to wax. I'm so glad I found this place, I'm definitely a client for life (until I move again) and will never go anywhere else in the Bay.

OMG I can't believe I've been going to Valerie for, oh gosh, TEN YEARS and never got around to…read moreposting a review! Well, here ya go: Valerie is awesome--extremely knowledgeable regarding wax types and techniques, hygiene protocol, and home skin care in between visits. Her deft hands make the experience fast, efficient, low-pain, and thorough. Valerie's the best. She's also an utter delight to be around.