Brownsburg Self Storage Locker

Wow Todd, still a nice way to talk to customers. I was taught that humans had a MOUTH not a MONTH…read more This is how the situation really happened. I called you on October 9, 2023, at 10:53 AM and left a message to tell you that I was pulling my boat out on November 6, 2023, to put it in winter storage. You called me back at 12:03 PM the same day and told me that I would have to pay for the entire month of November. I had no problem with that. You said that you normally get a 30-day written notice of departing your facility but since we were talking, you would accept the verbal notice (this should have been in your notes). My wife accidentally paid you twice and you admit it. On November 6th I pulled my boat off your property and moved it to winter storage. When I got home my wife told me about the double payment. I called you at 1:27 PM on November 6th to inform you about the double payment. You told me you posted the double payment for November and December, and I was covered for December storage fee even though I was not storing anything on your property, and you were not giving me my money back. I posted my review on YELP on November 6th to warn others of your corrupt business practice. You called me at 2:09 PM after reading the review on YELP on the 6th and left me a voice mail which included the following: "Hey Bruce, Todd Payne here, I went back and looked at all my records, NOTES, and everything and I don't see anything that you've notified me that you were leaving for 30 days but what I can do is take that EXTRA PAYMENT THAT YOUR WIFE MADE that I posted for December and KEEP IT and hold your spot for you. You'll start back up in the summer and make payments. Just give me a call back". These are your words, Todd. You are admitting to keeping the extra payment and not returning my money even though you were notified in October. Why don't you have any records and I do. I am warning everyone to stay away, or you will have to shut your MONTH!

If you're looking for a no nonsense storage facility, this is the place for you. Straight forward…read moreand up front from the beginning. Recommend completely!

Infinite Self Storage - Brownsburg

1.8

(5 reviews)

I have used Infinite Self Storage - Hendricks County for the last 4 years to store my camper…read morethrough the winter. I think they do a great job. I have met with the manager each time to pick out a spot. He is very helpful and even walks back with me to make sure I get the best spot available. The monthly fee is very affordable also...

worst customer service I've had dealing with a storage facility. Go to norfield self storage it's…read moreworth the extra five minute drive. You buy your own lock out of a vending machine. We had to buy two because the first one didn't dispense but they already had our rental money because you pay for that self pay through an atm type machine. MAKE ABSOLUTELY SURE, you read every word of the contract. Give one month notice or you will be billed for the next month. No exceptions. So far we've paid two extra months on a six month rental and it's is sitting empty!!

Amazon Self Storage

Highly recommend. Came here after a terrible time down the road. Dave in the office is awesome and…read morevery helpful. Facility is nice, clean, and safe. Will continue to use for my storage needs in the future.

Units are VERY nice, clean and have light for when you go in the evenings.. Office staff is very…read morefriendly and helpful. Units are reasonably priced.

Public Storage

3.3

(18 reviews)

They are very responsive. They have great customer service. I appreciate how easy they made getting…read moremy things moved. I had a great experience. The price for my unit was also unbeatable. I did look at other storages near by and they all wanted more money. Robin was great.

Impossible to talk to a live rep. Gives local number for management that has been disconnected…read more Confusion when first trying to rent. You must first sign the contract then they will select an outdoor storage parking spot. The spot they selected was covered in weeds. I wanted a paved spot so they charged me an extra fee to transfer. Should not have to go to storage lot to chat with a live rep!

Brownsburg East Self Storage Locker

3.0

Moved in in October and by June all of our stuff wascovered with mouse feces. We've had 4 storage…read moreunits and have NEVER had a problem with mice. All of our baby equipment is reuined. They chewed through cords on our electrical stuff. I'm now paying double rent this month to move into a new storage unit. DO NOT USE THIS PLACE!!!!

After having a less than stellar encounter with Budget Truck rental of Terre Haute, I returned my…read morerental truck to Brownsburg East Self Storage Locker. The customer service here was exemplary. He called the day before to make sure I had directions to the drop-off location, and even allowed me to bring the truck back later than scheduled (due to the lack-luster experience I had with Budget getting my truck to me 2.5 hours late.) The customer service at the Brownsburg drop-off location was wonderful. He listened courteously and helped me figure out how to report my unfortunate experience to the company. He was definitely a go-getter and I would rent a truck from this establishment.

Extra Space Storage

4.1

(12 reviews)

This is a horrible company people can just break in your stuff nothing is done the location on…read moreBrookville Road and Arlington Avenue Indianapolis Indiana is a joke the manager there the area manager are all just there for a paycheck people can just walk in the building breaking your lock going to your storage unit claim what they want to claim which they did not pay for navigate around the building with no worries of being prosecuted or arrested alarm system is horrible security system is horrible lack of cameras the adequate that watch people moving in and out of the building down the house nothing to be done if people break into your unit always say it is take it up with your insurance no compensation for the inconvenience no discounts but said it going up on monthly charges unacceptable I recommend whoever consider this go elsewhere where you valued.

This storage facility is clean, safe, nice, and climate controlled for your storage needs. I had a…read more10x10 unit here for two years due to quickly moving across the country. The management and staff are very friendly and communicative. The manager Vernon goes above and beyond to be helpful. They added super cool new technology last year with an app that lets you open your unit and the gates. I highly recommend this storage facility.

Mini Mall Storage - Avon

4.0

Looks nice however I decided to opted out. Too many fees and charges. I also dont appreciate the…read morelack of info online wasting my time when the price shown is not thr price you pay after 2 months.

Just moved my items into Mini Mall Storage today and overall, a really smooth experience! The…read moreproperty manager was super helpful and walked me through everything, which made the process easy. The hallways and the unit itself were very clean, and the locker ended up being larger than I expected, which was a pleasant surprise. The only thing I noticed was that the area where my unit is located felt a bit warm, like maybe the A/C was down. Since I did opt for climate control, that gives me a little pause -- but I'm hoping it was just an off day and not the norm. All in all, solid first impression and glad to have the extra space at a good price and location!

Top Shelf Storage

3.0

Since the new owners took over in 2019, the facility has been improved and expanded. Top Shelf…read moreStorage is now a secure, modern, and well-kept place to store your belongings. There is also an on-sight manager (Robin) who is very helpful and they don't raise their rates multiple times a year like others.

We have been costumers for 3 years. Recently, within the last couple of yeasr, the business was…read moresold to a new owner. We have not been happy with the costumer service since this change in ownership. We store our camper there. Our camper has been in the shop for the last few weeks, and we go to store our camper last evening and our spot has been taken. We are up to date on our monthly rent too. We call the older gentlemen that owns the storage lot to explain that someone else is in our spot. He hangs up on my husband. My husband calls back, and the older gentleman says my husband is giving him lip. My husband was being very nice about the whole situation. After this call we look up some reviews about Top Shelf storage on others sites, and there has been some assult issues with the older gentleman. We decide to go get our camper that night, and find a new place to store it.

ABC Junk Removal & Hauling

(5 reviews)

Wow! We had three chairs, a sofa and sectional to donate, but the quality was not necessarily up…read moreto SA's or GW's requirements, so I contacted Chad on YELP. He responded with lightening speed! I snapped some pics, got a reasonable price & in 15 minutes, problem solved. Less than 24 hours later, it's gone! They took it from the house to the truck - we didn't have to haul it out front. Great guys! If your looking to support some true entrepreneurs, call them for junk hauling. Refer them to friends! And remember, you can't take it with you!

Chad was awesome! He was responsive from the very start and provided a quote via text. The whole…read moreprocess was super simple and easy. scheduling was simple and he even reached out to confirm he could come early. Removal and payment was quick. This was outstanding customer service and value - absolutely will recommend ABC Junk for removal and haul away to the neighborhood and use in the future.

GreenCycle

4.1

(8 reviews)

Easy and they are very helpful. Pull right up to the window and they give you clear directions in…read morethe yard where to place whatever recycling materials you have. It is well orchestrated

Topsoil is lousy, says its pulverized but it sure does not seem like it! Lots of very hard round…read morechunks of compacted soil that do not break down easily. I DO NOT RECOMMEND THEIR TOPSOIL!

LCW Dumpster Services

(1 review)

The owner James was easy to work with and committed to our satisfaction. He runs his business the…read moreright way. Communication was excellent and we were able to request an early haul away that was taken care of the same day.

From the owner: Open 24/7, price includes one week of rental, dumpsters are 18 yards, delivery and pickup with 2000…read moreponds included for the 315.00 rental fee in Marion co. overage charges apply at 115.00 per 1000 pounds there after.

Bin There Dump That Dumpster Rentals

4.4

(14 reviews)

My wife and I, for some reason, decided to buy a house that needed a lot of work. Recently we've…read morebeen tackling the landscaping, which has meant tearing out pretty much everything. So what to do with all that dirt and debris? That's where Bin There Dump That came in. Punny names aside, these guys are great. I filled out their form online to request more info and they called me within fifteen minutes to see how they could help. I had a number in my head as to what renting the appropriate sized dumpster should cost and they came in just under that price. I set everything up over the phone and I came home to it waiting in the driveway. They even put down wooden boards to keep the dumpster from touching the driveway - no gashes in the concrete to worry about with these guys. We filled it up over the next week, called to notify them when we were done, and it was removed first thing the next morning. I highly recommend these guys if you have a lot to toss. They were very flexible on delivery / pick-up dates, provided an easy to use dumpster for a reasonable price, and even went the extra mile to ensure my driveway wasn't damaged. I won't hesitate to call Bin There Dump That again next time I tackle a large house project like this.

Had very competitive pricing to other businesses. Very polite, & professional on the phone…read more Delivery was on time, the day it was scheduled. Delivery driver was very polite & even put a board under the dumpster so the driveway wasn't damaged. Finished with the dumpster early & called to let them know, they picked it up the next day. The 2 drivers who picked up were both very polite & professional. They even swept up the driveway when they were done. Would use again if I ever needed this service.

Brownsburg Self Storage Locker - selfstorage - Updated August 2026

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Brookville Road Self Storage

3.4

(5 reviews)

Nice dealt with a customer who was selling items out of the storage I really appreciate the…read morelocation and the whereabouts easy to get in and out without any hassle

So no kidding.... we got about 8" of snow. I drive a plow truck myself... I pay $160/month for a…read moreunit that is now plowed in... and that was after it took quite some time to get a contractor out there to push...

Carter Van Lines

(1 review)

We use a spot at Carter storage each summer to store our RV while we visit our kids - they love…read morejust down the road. It's $100 so it's reasonable. The staff communicate well- we text them a couple months in advance, and they're got a spot ready when we arrive. We like that it's gated and locked on the evenings and weekends too. We can come and go as we please during business hours so this makes it nice for prepping to pack.

Greenwood Moving & Storage

3.4

(22 reviews)

The staff at Greenwood Moving and storage are amazing. Our closing was moved up and the office…read morestaff was able to accommodate the change without issue. The day of the move, the team showed up early and went right to work. These guys worked all day and were extremely polite. Early in the day they knew the job would not be completed that day. They came back on a Saturday with amazing attitudes, ready to go. The only thing that was broken was our fault. The guts were careful every step of the way. Great value, great service. I highly recommend them for your move.

I've lived in Greenwood for 30 years, and in The same house. Getting ready to move, wanted to…read moresupport our local company, I called and asked Greenwood moving to come out and give me an estimate. We set an appointment and they never showed up. Giving somebody all of your possessions, and trusting them with them, is a huge leap in faith and trust. To say that they can't even keep an appointment or call and cancel, does not show a very high level of responsibility.

Annie's Attic Self Storage

3.3

Secure lot, consistent price for the 7+ years that I've been there. No issues with theft the…read moreentire time I've been a customer. Always friendly when I call them on the phone. I had one concern about low hanging branches a couple years ago, and soon after they were all trimmed.

I have been renting from then for a couple years now. They are always friendly when I stop to make…read moremy payment. Never had any issues with the storage units or with getting into the facility.

Odees Hauling Services

3.0

He was a no show. I called left message he called back 30 minutes later. He had flat tire and was…read moregetting it aired up and would meet me. Never showed, no phone call.

He's a really good, honest businessman. I recommend him.read more

Payne BDT Indoor & Outdoor Storage

3.7

Wow Todd, still a nice way to talk to customers. I was taught that humans had a MOUTH not a MONTH…read more This is how the situation really happened. I called you on October 9, 2023, at 10:53 AM and left a message to tell you that I was pulling my boat out on November 6, 2023, to put it in winter storage. You called me back at 12:03 PM the same day and told me that I would have to pay for the entire month of November. I had no problem with that. You said that you normally get a 30-day written notice of departing your facility but since we were talking, you would accept the verbal notice (this should have been in your notes). My wife accidentally paid you twice and you admit it. On November 6th I pulled my boat off your property and moved it to winter storage. When I got home my wife told me about the double payment. I called you at 1:27 PM on November 6th to inform you about the double payment. You told me you posted the double payment for November and December, and I was covered for December storage fee even though I was not storing anything on your property, and you were not giving me my money back. I posted my review on YELP on November 6th to warn others of your corrupt business practice. You called me at 2:09 PM after reading the review on YELP on the 6th and left me a voice mail which included the following: "Hey Bruce, Todd Payne here, I went back and looked at all my records, NOTES, and everything and I don't see anything that you've notified me that you were leaving for 30 days but what I can do is take that EXTRA PAYMENT THAT YOUR WIFE MADE that I posted for December and KEEP IT and hold your spot for you. You'll start back up in the summer and make payments. Just give me a call back". These are your words, Todd. You are admitting to keeping the extra payment and not returning my money even though you were notified in October. Why don't you have any records and I do. I am warning everyone to stay away, or you will have to shut your MONTH!

If you're looking for a no nonsense storage facility, this is the place for you. Straight forward…read moreand up front from the beginning. Recommend completely!

HD Recovery